Appendix-III

QUESTIONNAIRE

Dear sir/madam,

I am a research scholar, studying in Fatima Jinnah Women University (FJWU), Rawalpindi. I

am currently conducting a research on “Impact of Voice Behavior on Organizational
Citizenship Behavior: Moderated by Psychological Safety” as a requirement of my bachelor
degree in public administration, for which I request your kind cooperation. I ensure you that the
information provided by your goodself against this questionnaire shall be treated as highly
privileged and shall be used for academic purposes only. Your identity and contact information
has been kept as optional. If you are interested, the results of the study shall be communicated to
you via email which has been kept as optional in demographics section. It will take 10-15
minutes to complete this questionnaire. I shall appreciate your participation in this research
project.

SECTION 1

Personal Information

1.Your name: Optional_____________________________

2.Your age (in 1(21-30) 2(31-40) 3(41-50) 4(51-60) 5(61 & above)
years):
3.Your 1(Male) 2(Female)
gender:
4.Your experience in 1(1-5) 2(6-10) 3(11-15) 4(16-20) 5(21-25) 6(26 &
years: above)
5.Your 1(SSC) 2(HSSC) 3(Bachelor) 4(Masters) 5(MPhil 6(Others)
qualification: or PhD
6.Your employment 1(Permanent) 2(Contract)
status:
7.Your Department:____________________________

8.Contact information (Optional)_____________________

 SECTION 2

5-Very Satisfied (VS); 2-Satisfied (S); 3-Neutral (N); 4-Dissatisfied (D); 5-Very Dissatisfied (VD)
SUPERVISOR-SUBORDINATE RELATIONSHIP
VS S N D VD
The way my supervisor:
SSR1. Listens when I have something important to say. 5 4 3 2 1

SSR2. Sets clear work goals 5 4 3 2 1

SSR3. Treats me when I make a mistake 5 4 3 2 1

Is consistent in his/her work behavior towards his/her
SSR4. 5 4 3 2 1
subordinate
SSR5. Helps me to get the job done. 5 4 3 2 1

SSR6. Gives me credit to my ideas. 5 4 3 2 1

1-Strongly agree (SA); 2-Agree (A); 3-Neutral (N); 4-Disagree (DA); 5-Strongly Disagree (SD)

JOB SATISFACTION
SA A N D SD
It satisfies me:
JS1 To remain busy at work all the time. 5 4 3 2 1

JS2 To do different things from time to time. 5 4 3 2 1

JS3 The way my boss handles his/her workers 5 4 3 2 1

JS4 The competence of my supervisor in making decisions 5 4 3 2 1

JS5 The way my job provides for steady employment. 5 4 3 2 1

EMPLOYEE MOTIVATION
SA A N D SD
I am motivated:
EM1 Because it has become a fundamental part of who I am. 5 4 3 2 1
Because I want to succeed at this job, if not I would be very
EM2 5 4 3 2 1
ashamed of myself.
EM3 Because I chose this type of work to attain my career goals. 5 4 3 2 1
For the satisfaction I experience from taking on interesting
EM4 5 4 3 2 1
challenges
EM5 Because I want to be very good at this work, otherwise I
5 4 3 2 1
would be very disappointed.
PSYCHOLOGICAL SAFETY SA A N D SD
PS1 My boss had the best of intentions toward me. 5 4 3 2 1

PS2 The boss never cared about me. 5 4 3 2 1

PS3 The boss respected my abilities. 5 4 3 2 1

PS4 I never trusted my boss. 5 4 3 2 1

ORGANIZATION CITIZENSHIP BEHAVIOR SA A N D SD
OCB1 I always focus on what’s good for my organization. 5 4 3 2 1
OCB2 I always find fault with what the organization is doing. 5 4 3 2 1
OCB3 I try to avoid creating problems for coworkers. 5 4 3 2 1
OCB4 I intend to stay with my organization for longer time. 5 4 3 2 1
OCB5 I keep abreast of changes in the organization. 5 4 3 2 1

Thank you and regards.

Name of the researcher:____________________

Department of Public Administration,
FWJU, Rawalpindi