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Plans
Benefits
Qualifying Leads Daytime Data
Every HughesNet Gen5 business plan comes
Orders
with a generous amount of Daytime Data to
Quick Facts help customers get more done during standard
business hours (8am-6pm).
Why HughesNet
Anytime Data
Business
Plus, HughesNet for Business plans come with
Benefits (bi.html#biBenefits)
a huge amount of Anytime Data that’s available
Plans (bi.html#biPlans) 24/7 - especially helpful for performing data-
intensive tasks, such as large file transfers or
Current Promotions (bi.html#biPromotions)
software updates.
HughesNet Voice (bi.html#biVoice)

Service Plan Data (bi.html#biData) Unlimited – No Hard Data Limits

Installation and Setup (bi.html#biInstallation) With HughesNet Gen5, all service plans feature
Unlimited Data with No Hard Data Limits. If
Expert Technical Support (bi.html#biTechnicalSupport)
customers exceed the amount of data in their
Express Repair (bi.html#biExpressRepair) plan, HughesNet won’t cut them off or charge
Business Maintenance Options them more. Instead, customers stay connected
at reduced speeds, typically 1-3 Mbps. Major
VPN (bi.html#biVPN)
streaming providers state on their websites that
Static IP Address (bi.html#biStaticIP) watching videos with DVD quality (aka Standard
Definition) is possible at .5 to 1.5 Mbps, check
Internet Continuity
the FAQ for details (quick.html#hard).1
Videos
Data Saving Features
Quizzes
Automatically adjusts data rates for streaming
video, to deliver great picture quality, while
using less of the customer's data.2 And built-in
SmartTechnologies automatically compress and
optimize Web content to make Web pages load
faster and use less data.
faster and use less data.

Built-in Wi-Fi
HughesNet business plans come with built-in
Wi-Fi so customers can connect their wireless
devices and improve productivity and mobility
in the workplace.

Professional Installation
HughesNet for Business comes with business-
grade equipment and certified, professional
installation. Note: HughesNet for Business uses
a .90 meter (35.4 inch) antenna.
1. If customers exceed their monthly plan data, they will
experience reduced speeds, typically 1-3 Mbps, until the next
billing cycle.

2. Streaming is optimized with video streams at DVD quality

(up to 480p).

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Plans
Service Plans
The following plans are available in the
contiguous U.S., Puerto Rico, and parts of
Alaska. Choose the service plan that best
meets the customer's data needs:

Service Plans Plan Description

Ideal for basic business
Business 35 connectivity with multiple
devices.
Great for up to 5 users
Business 50 with light to moderate
connectivity needs.
Optimal for up to 5 users
Business 75 with more substantial
connectivity needs.
A robust plan for 5+
 A robust plan for 5+
users who rely heavily on
Business 100
the Internet to run the
business. New
A heavy-duty plan for up
to 10 users who use the
Business 150
Internet frequently for
business.
Industrial-strength
Internet for 10+ users
Business 250
with heavy connectivity
needs.

HughesNet
Business Business Business
Gen5
35 50 75
Plans
Download
25 Mbps 25 Mbps 25 Mbps
Speed
Upload Speed 3 Mbps 3 Mbps 3 Mbps
Daytime Data
25 GB 25 GB 25 GB
(8am-6pm)
Anytime Data 10 GB 25 GB 50 GB
Total Data 35 GB 50 GB 75 GB
Monthly Service $69.99 $99.99 $149.99

How Daytime Data and Anytime

Data Works
If customers run out of Daytime Data during
business hours (between 8:00am and 6:00pm),
the connection will not automatically slow
down. The system will use their Anytime data.
Customers will not see a slowdown until they
have used both all of their Daytime Data and all
of their Anytime Data. Outside of the Daytime
window (8:00am to 6:00pm), the system will
automatically use Anytime Data.
With their generous amounts of data and the
flexible use of Anytime Data, these business
plans are ideal for the home based business
that needs to get work done during the day, but
also needs data during the evening hours for
the family.

Smart Growth Management

Strategy
Because of the continued success of Gen5, as
of 4/5/18, HughesNet introduced a, 3-tier
version of the Smart Growth Management Plan,
which is designed to manage growth by
modifying our marketing promotional offers in
different regions of the country. Our goal is to
maximize service availability for new customers
while continuing to deliver superior service to
existing customers.
Unlike with Gen4, the new plan is not based on
a limited, fixed number of focused beams each
having broad coverage. Rather, Gen5 allows us
to have many and more precise service areas.
Each area (which could be as small as a city) is
assigned to one of 3 growth management
categories:

Managed,
Standard, or
Growth

As the network continues to grow, the

management category assigned to each area
and the offers available in each category will
change as needed to optimize service. So, the
offers that are available to a customer will
depend on the customer’s address.

Equipment Options
Hughes offers a plan without a commitment for
customers who need Internet service for a
limited amount of time
 Equipment One-
Monthly
Option time
Lease with 2 year
$99.99 1 $19.99
commitment
Purchase with 2 year
$599.99 None
commitment
Purchase with no
$999.99 None
commitment
1. Lease set-up fee.

Cancellation Terms for

Business Service Plans
Early Termination fees apply to HughesNet
Service Plans with a minimum service
commitment of 24 months. If the customer
cancels before the commitment period, their
credit or debit card will be charged an Early
Termination Fee and/or Unreturned Equipment
Fee. Fees depend on the option and on the
time of termination as described below:

Early Termination Fees

Lease: Before Installation: The amount
collected at time of order will be
refunded.

After Installation but before 24

Months:

Early Termination Fee: Up to

$880 service termination fee.
The fee is $880 if the customer
terminates service in the first
month. If the customer
terminates service after the first
month, the fee will decrease by
$35 per month for each month
of active service (e.g. if the
 customer canceled in month 2,
the termination fee would be
$845). After 24 months, the fee
is $0.

Unreturned Equipment Fee:

$300 if equipment is not
returned in good condition
within 45 days of the
termination date.

Purchase: Before Installation: The amount

collected at time of order will be
refunded.

After Installation but before 24

Months:

Early Termination Fee: Same

as for the lease option.

Unreturned Equipment Fee:

None.

Voice: Before activation: No service

termination fee. Equipment cost will
be refunded if returned in good
condition within 45 days of
cancellation.

After Activation but before 24

Months:

Early Termination Fee: : the

customer will owe (and credit
or debit card will be charged) a
Service Termination Fee of up
to $240. The exact amount of
Service Termination Fee will be
$10 times the number of
months remaining in your
commitment period, (e.g. if the
commitment period is 24
 commitment period is 24
months and the customer
terminates after 6 months, the
fee will be $10/month x (24-6)
months, or $180.

Unreturned Equipment Fee: If

the customer did not purchase
the equipment, and does not
return it in good condition
within 30 days, there is a $75
fee.

For subscriber agreement details, see: "Legal

Terms and conditions for customers who
subscribed to one of the HughesNet Gen5
Business Service Plans after approximately
March 16, 2017
(http://legal.hughesnet.com/ForBusiness_03-16-
17.cfm)"

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Business Voice
No matter where your customer's office is
located, they can enjoy affordable phone
service that comes with a range of premium
features, FREE. Customers will be able to make
unlimited calls throughout the domestic United
States and Canada. HughesNet® Voice is
available with or without a 2-year commitment.

Customers may save as much as 45% over

traditional land-line phone services.
Designed to work over our satellite
network, so (unlike third-party voice
applications) it:
Does not interfere with their Internet
use.
Does not use Service Plan Data.
Customers can order HughesNet and
 Customers can order HughesNet and
HughesNet Voice at the same time, and the
installer will set up both at the same time.
Two international calling plans available.
See table below. 2
FREE premium features, include:
Call Waiting
Call Forwarding to multiple phones
Unlimited calling in the domestic U.S.
and Canada
Caller ID (inbound and outbound)
Enhanced Voicemail with remote
access and email and text alerts
Customers can keep their existing
phone number or choose a new one.3

In the following table, the prices shown are

MSRP.

HughesNet Voice
Plans
Home Voice with 2-year
$29.95/month
Commitment
Home Voice with No
$39.95/month
Commitment
Equipment (ATA) $75 one-time
Options
International 200 $9.95/month
International Unlimited $22.95/month

1. Service is subject to HughesNet Voice Subscription

Agreement and Reasonable Use Policy. Service (including
911/ emergency services) will not function during periods of
Internet service outage. Additional Voice adapter equipment
required.

2. Applicable countries can be found on

legal.HughesNet.com

3. Transfers of existing telephone number not always

available and the new telephone number may not be a local
number.

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Service Plan Data
There are two types of data:

Daytime Data for use during standard

business hours (8am-6pm), which is one of
the key differentiators from residential
plans.
Anytime Data that can be used 24/7—
especially helpful for performing data-
intensive tasks such as large file transfers or
software updates during off-peak hours,
without using Daytime Data.
If customers run out of Daytime Data during
business hours (between 8:00am and 6:00pm),
the connection will not automatically slow
down. The system will use their Anytime data.
Customers will not see a slowdown until they
have used both all of their Daytime Data and all
of their Anytime Data. Outside of the Daytime
window (8:00am to 6:00pm), the system will
automatically use Anytime Data.
HughesNet provides several features that
help customers get the most out of their
service plan data. These include:

Video Data Saver

Allows customers to watch more videos with
less data. The video saver automatically sets
the system to deliver DVD quality. Customers
that want HD quality, which uses 3 times as
much data, may:

Opt out of the feature temporarily or

permanently.
Opt out (snooze) the data saver for 4 hours.

SmartTechnologies
These built-in technologies automatically
automatically compresses and optimizes Web
automatically compresses and optimizes Web
content to make Web pages load faster while
using less data.

Usage Meter
Monitors, in real time, the
amount of data consumed.
Compares actual to expected
usage.
Alerts customer when
reaching service plan data
limits.
Purchase Data Tokens without
leaving the tool.
Available on Windows and
Mac.

Data Tokens
Under the Fair Access Policy,
customers that exceed their

Data Token Prices

3 GB $9.00
5 GB $15.00
10 GB $30.00
25 GB $75.00
service plan data may experience reduced
speed for the remainder of the month. During
this recovery period, the HughesNet service
may still be used, but speeds will be slower.
Customers can buy Data Tokens to restore their
service to full speed. Data Tokens do not expire
and will remain available until they have been
used.

Mobile App
Easily manage service from
anywhere.
Free app available for IOS X,
Android X, and other devices.
Features:
 Features:
Check data usage.
Pay bill.
Buy Data Tokens.
Troubleshoot Wi-Fi
performance.
and more.
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Installation
Easy Installation and Setup
Hassle-free enterprise installation by a
certified professional.
A professional installer will bring the system
right to the customer's place of business
and get it set up in no time.

Standard installation
includes:
25' of cable trenching (in soft ground -
Conduit not included).
Up to 150' of dual RG-6 cable from antenna
to either PC or router.
Antenna system grounding up to 35'.
Connection of up to 2 devices, wired or
wireless (PC, laptop, tablet, smart-phone,
switch, or router.)
Antenna Mount Options (as determined by
the installer): Outside wall mount or roof
mount, non-penetrating roof mount, or 6' in-
ground pole mount.
Additional installation fees may apply.

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Expert Technical
Expert Technical
Support
Commercial-grade equipment and
experienced enterprise installation.
Online, phone, and live chat available.
Options for additional maintenance
packages.
HughesNet Community forum to share and
connect with other customers and
Customer Care staff.
Customer Care available at
myHughesNet.com.
Representatives are on-hand 24 hours a
day, 7 days a week with technical help.
Hughes has the highest (A+) Better
Business Bureau ranking.
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Express Repair
Express Repair Premium is expedited technical
support for any required onsite service. Each
plan comes with an optional FREE 1-month trial
of Express Repair Premium. Hughes will send a
technician to the business as soon as the next
business day. There is a co-pay of $29.95 per
visit. After the trial period, customers will be
charged $11.95 per month. Note: If customers
wish to opt out of the service, they must do so
prior to billing.

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Business Maintenance
Options
These maintenance plans offer a quicker
response than Express Repair Premium and
response than Express Repair Premium and
have no co-pay. Next Business Day is the same
onsite service as Express Repair Premium but
has no co-pay.

Business Maintenance Options

Next Business Day 8am-5pm $19.95/month
Next Calendar Day; 8am-5pm $22.75/month
Same Day 12/7 $25.75/month
Same Day 24/7 $27.75/month
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VPN
As with residential customers, Virtual Private
Network (VPN) service is generally not
recommended. It will reduce Internet
connection speed up to 70%. If your customer
requires the use of a VPN, recommend turning
the VPN off when they are not using it.

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Static IP
Do not proactively offer a Static IP address.
But if the customer requests a static IP address,
one per customer is now available for a low
monthly cost of $9.99. Key points:

Available exclusively to Gen 5 customers.

Multiple static IP addresses (previously
provided under the old Access 100 and
Access 200 plans) are no longer available.
Gen5 customers with a Static IP can
upgrade or downgrade their plan without
changing their IP address.
SPACEWAY customers with a Static IP
cannot automatically transfer their old static
IP address.
 Customers can add or change a static IP by
calling Customer Care at 1-800-347-3272.
$9.99 per month.

Note: Customers seldom need a static IP

address, but they might if they want any of the
following:

For VPN access. Please note that this is the

one use of a Static IP address that we don’t
recommend.
To connect an older model Point of Sale
(POS) machine. New POS devices typically
do not need a Static IP.
For direct such as a crop sprinkler file
access to a home computer.
To connect older model security cameras.
New security cameras do not require a
static IP address.
To access farm monitoring equipment,.
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