Professional Documents
Culture Documents
1
AIMS AND OBJECTIVES
2
To study about the food culture in Mangalore.
The objective is to study about existing menu of the restaurant and its
popularities. The researcher wants to understand the menu in detail of the
restaurant. The researcher wants to know about the percentage of slow
moving and fast moving by which researcher comes to know about stars
3
dogs, plough horses and puzzles in a menu. Researcher wants to know
about the changes done to the menu during festive occasions and also
percentage of complimentary food provided to the main dishes in the
menu.
4
LIMITATIONS OF THE STUDY
5
RESEARCH METHADOLOGY
Data collection:
In any research program data collection is very important. The success of
the research depends on the data collected. Data collection could be made
through primary and secondary sources.
The two methods of data collection adopted during the study were:
Primary data collection refers to the data collected for a specific purpose
or for a specific research or a project. Most of the data for this study was
collected by means of interview using questionnaire, which is by
approaching the guests and travel agents.
This interview with the guests and travel agents has helped me a lot in
preparation of this report with the authentic details regarding their
comfort and disadvantages towards the project.
Secondary data collection refers to the data that has already been
collected for some earlier research work and is applicable in the research.
There are two categories of secondary data collection.
6
External secondary data
External secondary data is that the data is procured by the firm outside its
premises in its normal operation. External data was compiled from
sources like websites, books etc. The sources were quite reliable as they
were compiled with care to incorporate information.
Internal secondary data is that the data which is generated and collected
from events and sources inside the firm premises.
7
SCOPE OF THE STUDY
The research will give a clear idea about the restaurant setup, all other
requirements needed by the upcoming property. This research also
provides basic idea to set a restaurant in a locality and the study will be
helpful for my career as a hotel management student.
By doing this research, the researcher will be able to know about various
strategies used by the property to attract customers and serious actions
that should be taken due to inflation or government new norms.
8
Feasibility study is an analysis and evaluation of a proposed
project to determine if it is technically feasible, is feasible within the
estimated cost,and will be profitable. Feasibility studies are almost
always conducted where large sums are at stake, also called feasibility
analysis. As the name implies, a feasibility study is an analysis of the
viability of an idea. The feasibility study focuses on helping answer the
essential question of should we proceed with the proposed project idea?
All activities of the study are directed toward helping answering
questions. Feasibility Study is essential to evaluate cost & its of the
proposed system. On the basis of the feasibility study decision is taken on
whether to proceed or to postpone the project or to cancel the project.
10
A feasible business venture is one where the business will generate
adequate cash-flow and profits, withstand the risks it will encounter,
remain viable in the long-term and meet the goals of the founders. The
venture can be either a start-up business, the purchase of an existing
business, an expansion of current business operations or a new enterprise
for an existing business. A feasibility study can take on many forms. A
simple question and answer performed one-on-one with the customers /
managers or a very lengthy multilevel survey that breaks down the
market and customers to be studied.
11
A feasibility study is not a business plan. The separate roles of the
feasibility study and the business plan are frequently misunderstood. The
feasibility study provides an investigating function. It addresses the
question of "Is this a viable business venture?" The business plan
provides a planning function.The business plan outlines the actions
needed to take the proposal from “idea"to 'reality."Conducting a
feasibility study is a good business practice. If oneexamines successful
businesses, they will find that they did not go into a newbusiness venture
without first thoroughly examining all of the issues andassessing the
probability of business success.
Market research study and analysis is one of the most important sections
of the feasibility study as it examines the marketability of the product or
services and convinces readers that there is a potential market for the
12
product or services. If a significant market for the product or services
cannot be established, then there is no project. Typically, market studies
will assess the potential sales of the product, absorption and market
capture rates and the project's timing. The feasibility study outputs the
feasibility study report, a report detailing the evaluation criteria, the study
findings, and the recommendations. The feasibility study is a critical step
in the business assessment process. If properly conducted, it may be the
best investment ever made. The conclusions of the feasibility study
should outline in depth the various scenarios examined and the
implications, strengths and weaknesses of each. The project leaders need
to study the feasibility study and challenge its underlying assumptions.
Later come to a final decision of having the business or not.
13
A well-designed feasibility study should provide a historical background
of the business or project, a description of the product or service,
accounting statements, details of the operations and management,
marketing research and policies, financial data, legal requirements and
tax obligations. Generally, feasibility studies precede technical
development and project implementation.
Asian restaurants include the Japanese sushi bars and teahouses serving
formal Kaiseki cuisine as well as the noodle shops of China. Most U.S
14
restaurant innovations have revolved around speed. The cafeteria
originated in San Francisco during the 1849 gold rush; cafeterias feature
self-service and offer a variety of foods displayed on counters. The U.S.
also pioneered fast food restaurants such as White Castle founded in 1921
and McDonald's, usually operated as chains and offering limited menus.
Restaurants may he classified or distinguished in many different ways.
The primary factors are usually the food itself e.g., vegetarian, seafood,
steak; the cuisine e.g. Italian Chinese, Indian, French, Thai and the style
of offering e.g, tapas bar, a sushi train, a taster restaurant, a buffet
restaurant or a yum cha restaurant. Beyond this, restaurants may
differentiate themselves on factors including speed fast food, formality,
location, cost, service, or novelty themes such as automated restaurants.
Restaurants range from inexpensive and informal lunching or dining
places catering to people working nearby, with simple food served in
simple settings at low prices, to expensive establishments serving refined
food and fine wines in a formal setting. In the former case customers
usually wear casual clothing. In the later case, depending on culture and
local traditions, customers might wear semi-casual, semi-formalor formal
wear. Typically, customers sit at tables; their orders are taken by awaiter,
who brings the food when it is ready. After eating, the customers thenpay
the bill For some time the travelling public has been catered for
withship's messes and railway restaurant cars which are, in effect,
travellingrestaurants. Many railways, the world over, also cater for the
needs oftravellers by providing Railway Refreshment Rooms [a form of
restaurant] atrailway stations. In recent times there has been a trend to
create a number oftravelling restaurants, specifically designed for tourists.
These can be foundon such diverse places as trams, boats, buses, etc.
15
In many cultures, restaurants are subject to inspections by health
inspectors to maintain standards for public health, such as maintaining
proper hygiene and cleanliness. Depending on local customs and the
establishment, restaurants may or may not serve alcoholic beverages.
Restaurants are often prohibited from selling alcohol without a meal by
alcohol sale laws; such sale is considered to be activity for bars, which
are meant to have more severe restrictions. Some restaurants are licensed
to serve alcohol "fully licensed" and/or permit customers to "bring your
own" alcohol BYO / BYOB. In some places restaurant licenses may
restrict service to beer, or wine and beer.
KARANATAKA
Karnataka the eighth largest state in India, has been ranked as the third
most popular state in the country for tourism in 2014. It is home to 507 of
the 3600 centrally protected monuments in India, the largest number after
Uttar Pradesh.The State Directorate of Archaeology and Museums
protects an additional 752 monuments and another 25,000 monuments are
yet to receive protection.Tourism centres on the ancient sculptured
temples, modern cities, the hill ranges, forests and beaches. Broadly,
tourism in Karnataka can be divided into four geographical regions:
North Karnataka, the Hill Stations, Coastal Karnataka and South
Karnataka.
16
The Karnataka Government has recently introduced The Golden Chariot
– a train which connects popular tourist destinations in the state and Goa.
More interestingly Karnataka state transport authority issued a licence to
operate bike rentals in the state of Karnataka. Royal Brothers - Bangalore
based Bike Rental startup Offering motorcycles and scooters on rent to
tourists. Royal Brothers has its service in multiple cities such as
Bangalore, Manipal, Udupi, Mangalore and Mysore.
The two main river systems of the state are the Krishna and its tributaries,
the Bhima, Ghataprabha, Vedavathi, Malaprabha, and Tungabhadra, in
the north, and the Kaveri and its tributaries, the Hemavati, Shimsha,
Arkavati, Lakshmana Thirtha and Kabini, in the south. Most of these
rivers flow out of Karnataka eastward, reaching the sea at the Bay of
Bengal.
With an antiquity that dates to the paleolithic, Karnataka has been home
to some of the most powerful empires of ancient and medieval India. The
17
philosophers and musical bards patronised by these empires launched
socio-religious and literary movements which have endured to the present
day. Karnataka has contributed significantly to both forms of Indian
classical music, the Carnatic and Hindustani traditions.
Sub-division
18
federal government of India with some of them having held the high
positions of Prime Minister and Vice-President. Border disputes
involving Karnataka's claim on the Kasaragod and Solapur districts and
Maharashtra's claim on Belgaum are ongoing since the states
reorganisation.[67] The official emblem of Karnataka has a Ganda
Berunda in the centre. Surmounting this are four lions facing the four
directions, taken from the Lion Capital of Ashoka at Sarnath. The
emblem also carries two Sharabhas with the head of an elephant and the
body of a lion.
Geography
The bulk of the state is in the Bayaluseeme region, the northern part of
which is the second-largest arid region in India.The highest point in
Karnataka is the Mullayanagiri hills in Chickmagalur district which has
an altitude of 1,929 metres (6,329 ft). Some of the important rivers in
Karnataka are Kaveri, Tungabhadra, Krishna, Malaprabha and the
Sharavathi. A large number of dams and reservoirs are constructed across
these rivers which richly add to the irrigation and hydel power generation
capacities of the state.
19
Bhima series, the Deccan trappean and intertrappean deposits and the
tertiary and recent laterites and alluvial deposits. Significantly, about 60%
of the state is composed of the Archean complex which consist of
gneisses, granites and charnockite rocks. Laterite cappings that are found
in many districts over the Deccan Traps were formed after the cessation
of volcanic activity in the early tertiary period. Eleven groups of soil
orders are found in Karnataka, viz. Entisols, Inceptisols, Mollisols,
Spodosols, Alfisols, Ultisols, Oxisols, Aridisols, Vertisols, Andisols and
Histosols.Depending on the agricultural capability of the soil, the soil
types are divided into six types, viz. red, lateritic, black, alluvio-colluvial,
forest and coastal soils.
Culture
20
organisations like Ninasam, Ranga Shankara, Rangayana and Prabhat
Kalavidaru continuing to build on the foundations laid by Gubbi
Veeranna, T. P. Kailasam, B. V. Karanth, K V Subbanna, Prasanna and
others.[95] Veeragase, Kamsale, Kolata and Dollu Kunitha are popular
dance forms. The Mysore style of Bharatanatya, nurtured and popularised
by the likes of the legendary Jatti Tayamma, continues to hold sway in
Karnataka, and Bangalore also enjoys an eminent place as one of the
foremost centres of Bharatanatya.
Karnataka also has a special place in the world of Indian classical music,
with both Karnataka(Carnatic) and Hindustani styles finding place in the
state, and Karnataka has produced a number of stalwarts in both styles.
The Haridasa movement of the sixteenth century contributed significantly
to the development of Karnataka (Carnatic) music as a performing art
form. Purandara Dasa, one of the most revered Haridasas, is known as the
Karnataka Sangeeta Pitamaha ('Father of Karnataka a.k.a. Carnatic
music').Celebrated Hindustani musicians like Gangubai Hangal,
Mallikarjun Mansur, Bhimsen Joshi, Basavaraja Rajaguru, Sawai
Gandharva and several others hail from Karnataka, and some of them
have been recipients of the Kalidas Samman, Padma Bhushan and Padma
Vibhushan awards. Noted Carnatic musicians include Violin T.
Chowdiah, Veena Sheshanna, Mysore Vasudevachar, Doreswamy
Iyengar and Thitte Krishna Iyengar.
21
is an organisation in Karnataka dedicated to promoting painting, mainly
in the Mysore painting style.
Rice and Ragi form the staple food in South Karnataka, whereas Jolada
rotti, Sorghum is staple to North Karnataka. Bisi bele bath, Jolada rotti,
Ragi mudde, Uppittu, Benne Dose, Masala Dose and Maddur Vade are
some of the popular food items in Karnataka. Among sweets, Mysore
Pak, Karadantu of Gokak and Amingad, Belgaavi Kunda and Dharwad
pedha are popular. Apart from this, coastal Karnataka and Kodagu have
distinctive cuisines of their own. Udupi cuisine of coastal Karnataka is
popular all over India
Religion
22
Adi Shankaracharya (788–820) chose Sringeri in Karnataka to establish
the first of his four mathas (monastery). Madhvacharya (1238–1317) was
the chief proponent of Tattvavada (Philosophy of Reality), popularly
known as Dvaita or Dualistic school of Hindu philosophy — one of the
three most influential Vedanta philosophies. Madhvacharya was one of
the important philosophers during the Bhakti movement. He was a
pioneer in many ways, going against standard conventions and norms.
According to tradition, Madhvacharya is believed to be the third
incarnation of Vayu (Mukhyaprana), after Hanuman and Bhima. The
Haridasa devotional movement is considered as one of the turning points
in the cultural history of India. Over a span of nearly six centuries,
several saints and mystics helped shape the culture, philosophy and art of
South India and Karnataka in particular by exerting considerable spiritual
influence over the masses and kingdoms that ruled South India.
23
In the twelfth century, Lingayatism emerged in northern Karnataka as a
protest against the rigidity of the prevailing social and caste system.
Leading figures of this movement were Basava, Akka Mahadevi and
Allama Prabhu, who established the Anubhava Mantapa which was the
centre of all religious and philosophical thoughts and discussions
pertaining to Ligayats. These three social reformers did so by the literary
means of "Vachana Sahitya" which is very famous for its simple, straight
forward and easily understandable Kannada language. Lingayatism
preached women equality by letting women wear Ishtalinga i.e. Symbol
of god around their neck. Basava shunned the sharp hierarchical divisions
that existed and sought to remove all distinctions between the
hierarchically superior master class and the subordinate, servile class. He
also supported inter-caste marriages and Kaayaka Tatva of Basavanna.
This was the basis of the Lingayat faith which today counts millions
among its followers.
24
Mysore Dasara is celebrated as the Nada habba (state festival) and this is
marked by major festivities at Mysore. Ugadi (Kannada New Year),
Makara Sankranti (the harvest festival), Ganesh Chaturthi,
Nagapanchami, Basava Jayanthi, Deepavali, and Ramzan are the other
major festivals of Karnataka.
LANGUAGES
25
during earlier centuries. The classic refers to several earlier greats
(purvacharyar) of Kannada poetry and prose.
Kuvempu, the renowned Kannada poet and writer who wrote Jaya
Bharata Jananiya Tanujate, the state anthem of Karnataka was the first
recipient of the "Karnataka Ratna" award, the highest civilian award
bestowed by the Government of Karnataka. Contemporary Kannada
literature has received considerable acknowledgement in the arena of
Indian literature, with eight Kannada writers winning India's highest
literary honour, the Jnanpith award.
26
Akademi and the Kodava Sahitya Akademi promote their respective
languages.
MANGALORE
Mangalore was named after the local Hindu deity Mangaladevi, the
presiding deity of the Mangaladevi temple or a synonym of Tara
Bhagvati of the Vajrayana Buddhist sect. According to local legend,
Matsyendranath, the founder of the Nath tradition, arrived in the area
with a princess from Kerala named Parimala or Premaladevi. Having
converted Premaladevi to the Nath sect, Matsyendranath renamed her
Mangaladevi. After her death, the Mangaladevi temple was consecrated
in her honour at Bolar in Mangalore.The city got its name from the
Mangaladevi temple.
One of the earliest references to the city's name was made in 715 CE by
the Pandyan King Chettian, who called the city Mangalapuram. The 14th-
century Arabian traveller Ibn Battuta referred to Mangalore as Manjarur
in his chronicles. The city is also called Mangalüru, a reference to
Mangaladevi. During the British occupation in 1799, Mangalore
(anglicised from Mangaluru), stuck as the official appellation. However,
according to historian George M. Moraes, the word "Mangalore" is the
Portuguese corruption of Mangaluru. Mangalore's diverse communities
have different names for the city in their languages. In Tulu, the primary
spoken language, the city is called Kudla, meaning junction, since the city
is situated at the confluence of the Netravati and Gurupura rivers. In
Konkani, Mangalore is referred to as Kodial. The Beary name for the city
is Maikala, meaning wood charcoal, an attribution to the early practice of
producing charcoal from wood on the banks of the Netravati river. On the
occasion of Suvarna Karnataka (GoldenKarnataka) in 2006, the
27
Government of Karnataka stated that the city would be renamed
Mangalooru, though this change in name is not implemented.
The city was largely peaceful during British rule, with urban and
infrastructural developments affected during the period. Mangalore
flourished in education and in industry, becoming a commercial centre
for trade. The opening of the Lutheran German Basel Mission in 1834
brought many cotton weaving and tile manufacturers to the city. When
Canara (part of the Madras Presidency until this time) was bifurcated into
North Canara and South Canara in 1860, Mangalore was transferred into
South Canara and became its headquarters. South Canara remained under
28
Madras Presidency, while north Canara was transferred to Bombay
Presidency in 1861.The enactment of the Madras Town Improvement Act
(1865) mandated the establishment of the Municipal council on 23 May
1866, which was responsible for urban planning and providing civic
amenities. Roman Catholic missions to Mangalore like the Italian Jesuit
"Mangalore Mission" of 1878 played an important role in education,
health, and social welfare. The linking of Mangalore in 1907 to the
Southem Railway, and the subsequent proliferation of motor vehicles in
India, further increased between the city and the rest of the country.
29
Suratkal, and Someshwara. Coconut trees, palm trees, and Ashoka trees
comprise the primary vegetation of the city Mangalore's economy is
cominated by the agricultural processing and port related activities. The
New Mangalore Port is India's ninth largest port, in terms of cargo
handling. It handles 75 per cent of India's coffee exports and the bulk of
its cashew nuts. During 2000-01, Mangalore generated a revenue of 33.47
crore to the state.
Many classical dance forms and folk art are practised in the city. The
Yakshagana, a night-long dance and drama performance, is held in
Mangalore, while Pilivesha (literally, tiger dance), a folk dance unique to
the city, is performed during Dasara and Krishna Janmashtami.
KaradiVesha (bear dance) is another well known dance performed during
Dasara. Paddanas (Ballad-like epics passed on through generations by
word of mouth) are sung by a community of impersonators in Tulu and
are usually accompanied by the rhythmic drum beats. The Bearys' unique
traditions are reflected in such folk songs as kolkai, moilanji pat, and
oppune pat. The EvkaristikPurshanv is an annual Catholic religious
proccssion led on the first Sunday of each New Year. The Shreemanti Bai
Memorial Government Museum in Bejai is the only museum of
Mangalore.
Most of the popular Indian festivals are celebrated in the city, the most
important being Dasara, Diwali, Christmas, Easter, Eid, and Ganesh
Chaturthi. KodialTheru, also known as MangaluruRathotsava (Mangalore
Car Festival) is a festival unique to the GoudSaraswat Brahmin
community and is celebrated at the Sri Venkatramana Temple. The
Mangalorean Catholics community's unique festivals include Monti Fest
30
(Mother Mary's feast), which cclebrates the Nativity feast and the
blessing of new harvests The Jain Milan, a committee comprising Jain
families of Mangalore organises the Jain food festival annually, while
festivals such as Mosaru Kudikc, which is part of Krishna Janmashtami
festival, is celebrated by the whole community. Aati, a festival
worshiping Kalanja, a patron spirit of the city, occurs during the
Aashaadha month of Hindu calendar. Festivals such as KaravaliUtsav and
Kudlostava are highlighted by national and state-level performances in
dance, drama and music. Bhuta Kola (spirit worship), is usually
performed by the Tuluva community at night. Nagaradhane (snake
worship) is performed in the city in praise of Naga Devatha (the serpent
king), who is said to be the protector of all snakes. An ancient ritual
associated with the 'daivasthanams' (temples) in rural areas, Hindu kori
katta a religious and spiritual cockfight, is held at the temples and also
allowed if organised as part of religious or cultural events.
31
forms the staple diet of most people. Mangalorean Catholics' Sanna-
Dukra Maas (Sanna-idli fluffed with toddy or yeast, Dukra Maas-Pork),
Pork Bafat, Sorpotel and the Mutton Biryani of the Muslims are well-
known dishes. Pickles such as happala, sandige and pulimunchi are
unique to Mangalore. Shendi (toddy), country liquor prepared from
coconut liquor from coconut flower sap, is popular.
33
Rodney Overton, 'How-To', 2007, Published by Atlantie Publish
company, USA, page 02.
Author has mentioned feasibility study as, when complex problems and
opportunities are to be defined, it is generally desirable to conduct a
preliminary investigation called a Feasibility Study. A Feasibility Study is
conducted to obtain an overview of the problem and to roughly assess
whether feasible solutions exists prior to committing substantial resources
to a project. During a Feasibility Study, the systems analyst usually works
with representatives from the department expected to benefit from the
solution. The Feasibility Study may produce a cost benefit report and a
project charter to be used as a guide during the analysis phase. A
Feasibility Study is the process of defining exactly what a project is and
what strategic issues need to be considered to assess its feasibility, or
likelihood of succeeding. Feasibility Studies are useful either when
starting a new business, or identifying a new opportunity for an existing
business, such as a new product, service or branch. A key factor in any
Feasibility Study must be ensuring that you are dealing with correct facts,
correct assumptions and up to date financial data.
34
Barbara A. Alnanza, ‘Food Service and Catering Management, 2000
Published by Kotschevar, USA, page 56
According to author though all the research and study is done before hand
for a project, it is only on the basis of the financial feasibility report that
the project would commence. All the direct and indirect expenses, income
and expenses of the project should be studied at the beginning and the
profits should be estimated to make the business a long term success. One
can estimate whether the restaurant business is feasible if the profit is
feasible, hence it is necessary to outline all the operational aspects of the
planned business and estimate their individual cost and sales volume.
Author Michel .M says that one should prepare financial goals to attain
the financial objectives set up for the project which is an ongoing aspect
of the business. After the setup of the objectives, the next step would be
to draw u a plan to achieve the objectives. The plan should cover all the
operational aspects of the business which would also help in
understanding the limitations of the business. The next step would be in
stabling the strategies to achieve the objective so that strategies could be
flexible as the objectives.
Author says that a feasibility report is not just a financial data but limited
to cash flows of the project which is generally of 5 years, as it takes a
minimum of this time for a business to establish its operating
environment. But with time he financial data prepared weakens down as
market, cconomy changes. The lender would prefer the investor to a
35
detailed report on feasibility study which is an individually or
independently prepared along with the loan application. This would help
in receiving a positive report on the study which would help the lender to
convenience to lend the finance.
36
Edward Robert Brown, Bankable business plans for entreprencurial
venture', 2006, Published by Row house, Paris, page 122.
37
Paul Morrison, ‘Cost Management for profitable food and beverage
operations', 1998, Published by Brian Morrison ocean, Mexico, page
98
Author John Walker says that every step of restaurant evolution is very
important. Financing for the project is very important at the initial stages
to establish and run the business. Financial planning is only one aspect of
success or failure of the restaurant. The amount of capital required, how
much to keep in reserve for the first few months of operation, from where
the capital will be obtained and how much it will cost to borrow the
money are all a critical issues. It is also advised to lease any of the
necessitics requirements as it would be helpful if there is minimal capital
to start up the business and it is make proper lease agreement for all the
leased properties.
38
to pay for itself and also anticipate the financial future of the business.
Financial feasibility also helps to weigh the benefits of cost of borrowing
or investing. It is said that one should know all the problems while being
the investing. It is said that one should know all the problems while
beginning the new business so that he can have solutions to the problems
and will be able to handle the competitive problems later in the business.
One should also keep investment in regard with employing good
employees, keeping them satisfied, customers to notice the difference in
your establishment.
39
as bad as 90, Restaurant that survive are generally considered to be doing
quite well if they net an annual profit of 5 percentage
Author states that knowing exacly the business does and how it operates
enables the effective plan for profit. This means the entrepreneur must be
able to clearly identify the goals of your business at the beginning of your
planning. Once the goals are clear, then one can start figuring out ways to
make a profit. As the business progress, the question of how to make
profit must be continuously asked and answered. Focus is the aim. The
tighter the focus, the less time and money we will waste. The financial or
capital requirements of the entire project should be estimated in advance.
The monthly income and expenses should be forecasted of the food
business to estimate your potential profits. The sources of financing
should al considered such as personal investment, share or stockholders.
If in any case there are no enough funds for the business, then the
establishment can apply for loan with lowest interest rates.
40
that the average percentage of gross sales is based on a wide range of
restaurants with different markets, different positions within those
markets, and at different stages in their life cycles. A restaurant milking a
eash cow will spend less than a restaurant aggressively seeking a share of
a new market.
Author states that Restaurants are one of the most frequently started small
businesses, yet have one of the highest failure rates. Survivors need a
powerful strategic advantage: a sound business plan and feasibility study
prion to opening. A new study from The Ohio State University has found
the restaurant industry failure rate between 1996 and 1999 to be between
57-61 percent over three years. Don't be a statistic on the wrong side, plan
now for success with this new book & CD Rom package. A business plan
precisely defines your business, identifies your goals, and serves as your
firm's resume. The basic components include a current and pro forma
balance sheet, an income statement, and a cash flow analysis. It helps you
allocate resources properly, handle unforesen complications, and make
41
good business properly, handle unforeseen complications, and decisions.
Because it provides speciic and organized information about your
company and how you will repay borrowed money, a good business plan
is a crucial part of any loan application.
Mr. Jacquelyn Lynn, 'Start your own Restaurant and More', 2006,
Published by Xlibris, Franee, page 85.
Author states, Americans spend nearly $600 billion a year eating out. As
consumers are dining out or taking prepared food home with increased
frequency, food-service operations are skyrocketing. There's plenty of
room for more food businesses, but for a successful startup you need
more than just good recipes. You also need to know about planning,
capitalization, inventory control, and payroll management. Here's
everything you need to consider when starting your own restaurant,
pizzeria, coffeehouse, delicatessen, bakery, or catering business.
Interviews with successful catery owners show how others have made
their food business dreams come true.
42
a 4.9% increase. The industry employs a workforce of 12.2 million in
more than 900,000 restaurants nationwide.
Mr. Roger Fields states that Ninety percent of all restaurants fail, and
those that succeedhappened upon that mysterious X factor, right Wrong!
A man of many hats-money-guy, restaurant owner, and restaurant
consultant-Roger. Fields shows how a restaurant can survive its first year,
based on far more than luck, and keep diners coming back for many years
to come. Featuring real-lifc restaurant start-up stories (including some of
the authors own), this comprehensive how to walks readers through the
logistics of opening a restaurant: creating the concept, choosing a
location, designing the menu, establishing ambiance, hiring staff and
most important turning a profit. Opening a restaurant isnt easy, but this
realistie dreamer guide helps set the table for lasting success.
Author states that How to Open and Run a successful restaurant is written
more as a memoir, and less as a functional how-to guide. Author
Christopher Egelton-Thomas writes from the point of view of someone
who spent many years in the restaurant trenches. Unfortunately, he brings
too much of his own experiences and storics into the book. Much of the
advice in this book for would-be restaurant owners is aimed at restaurants
in large cities, rather than those in less urban areas. And what works for a
restaurant in New York City might not be appropriate for a restaurant
located in rural Ghio, lowa or Montana.
43
Mr. Lorri Mealey, 'Running a Restaurant for Dummies', 1998, Pbby
Aizeon Publishers, USA, page 01.
Author Mr. Lorri Meaiey states that if you are thinking of opening a
restaurant or just want some ideas of how to improve your business then
Running a restaurant for Dummies is the perfect jumping off point. The
casual tone makes this book enjoyable to read, unike many other
"business books. However if it is just a general reference. You will need
to do more research, especially for financing, before opening own
restaurant. Running dummy restaurant or food outlet is to set up a small
food outlet to check whether the food prepared moves fast or in a slow
manner. This can be done to avoid heavy loss.
44
and certain that the new venture would be a success as a small fortune is
invested in business. Some of the small waste to make the plans the
success are planning for profits, quality assurance programme, and make
sales happen, focus on common goals, measure against competition
control cost of the business.
Author offers a real world approach to hotel sales and operations. It goes
beyond the theoretical information found in most other text books and
offer real world case studies that reinforce the theory. In addition, it
includes background information on hotels information's and marketing
to better prepare students to master the art of hotel sales. It introduces the
concept of the sales triangle (room sales, catering sales) and illustrates the
importance of each to the overall sales success of the hotel. This book
45
outlines the imporiarnt information and strategies student need to succeed
in the hotel sales and operation.
Author Mr. Peter Rains states a 12 month plan for successfully starting a
restaurant. The all new edition of the restaurant start up guide focuses on
what to do and when to do it advise for preparing to open up a restaurant.
This preliminary planner is an indispensable resource for anyone who is
thinking of opening a restaurant. Complete with resources, timelines,
sample financials, facilities checklist and more.
Author Mr. Costas Kastsingris says that the compendium of all things
food related is perfect when you sit down to write your restaurant menu.
Not only dose it offer definitions of every type of food imaginable, it
gives plenty of culinary terms ideal for incorporating into special or
pretix menu. Any restaurant to be built should go under feasibility study
so that the nature of restaurant that should be set up and type of food to be
served will be known from the study
46
Indigenous study: Sustainable Development and Management,
Heather Zeppel, CABI, 2006.
List in detail all the things you need to make the business work;
Identify logistical and other business-related problems and
solutions
Develop marketing strategies to convince a bank or investor that
your business is worth considering as an investment; and
Serve as a solid foundation for developing your business plan.
Even if you have a great business idea you still have to find a cost-
effective way to market and sell your products and services. This is
especially important for store-front retail businesses where location could
make or break your business. For example, most commercial space leases
place restrictions on businesses that can have a dramatic impact on
income. A lease may limit business hours/days, parking spaces, restrict
the product or service you can offer, and in some cases, even limit the
number of customers a business can reccive each day.
47
Source:-about.com/od/businessplans/a/feasibilitystud.htm
This analysis process can help your business determine the feasibility of
implementing specific energy efficiency projects in your facility. Key
points of the Feasibility Study include:
Source:-http://www.feasibilitystudiescompany.com/importance.php
48
Marketing Building Services: Jerry Yudelson, Routledge, 26-Jul-
2012.
Source:一http://wiki.answers.com/Q/Why_is_feasibility_study_
49
Important Feasibility study confliets, Michael David Robinson, Mike
Robinson, Priscilla Boniface, CABI Pub., 1999
Assess the market environment that your business will be entering in one
to two pages. Make a list of the probable customers for your business
according to such aspects as age, gender, class and/or household size.
Then consider the populations of customers in those categories near the
intended location of your business. Make another list of the major
competitors for your business-direct and indirect-and consider how, why,
or if customers will choose you busincss instead. Also mention whether
the overall market in your area is expanding, consistent or intermittent.
Consider the challenges that face the market as a whole and how you will
overcomc them. Other considerations can include how you and your
competitors will be reaching your intended customers. Consider what will
be required for your business to become operational in about two pages.
Make a list of the equipment and materials you will need, along with
suppliers for those items. Determine how long it will take to become fully
operational. Consider the infrastructure of employment and the various
50
educational requirements of employees for your business. Compare that
to the infrastructure of your competitors. Consider the costs for
equipment and other start-up costs, including location preparation.
Access the financial capital required for becoming operational and how
you intend to cover or repay the start-up costs and remain operational in
about a page. Consider how your business will make money and how
much you are projected to make in the first three, six and nine months,
along with the first,second and fifth years of business. Take into
consideration all the aforementioned assessments. Also consider the
initial demand for your business and how you could increase demand.
Consider the costs for advertising your new business immediately and
long-term. If the study finds that your business is not feasible, try to
determine the cause and consider potential changes that could improve
feasibility
Source: http://www.chow.com/write-feasibility-studybusiness.html
51
come. It is also helpful in recognizing potential cash flow. Another
important purpose is that it helps planners focus on the project and
narrow down the possibilities. Accordingly, a feasibility study can
provide reasons not to pursue the said project on proposal. When it comes
to the operational aspect, the analysis determines whether the plan has the
necessary resources for it to be practicable. Truman Mox will also help
you figure out whether or not the people will support the subsequent
product or service.
52
Medical Office or Industrial. Getting a head start on a Feasibility study
from Truman Mox will ensure you save time and money on the project.
Truman Mox has been providing accurate and precise feasibility studies
for numerous industries. Find out more on how we can assist you obtain
the necessary study to ensure your project starts off on the right foot.
Source:-http://www.truman mox.com/feasibility-study-is-important-
for any-business
53
will gradually acquire more information that will help determine whether
or not to proceed further. The following four activities may be performed
sequentially, although more often than not, they are done simultaneously
market analysis, site selection and analysis, competitive market analysis
and financial feasibility analysis.
Source: http://www.cmhc-schl.gc.ca/en/bude/hoolca/hoolca_vol.cfm
54
some basic issues. A consultant may help you with the pre-fcasibility
study, but you should be involved. This is an opportunity for you to
understand the issues of business development. A feasibility study is not a
business plan. The separate roles of the feasibility study and the business
plan are frequently misunderstood. The feasibility study provides an
investigating function. It addresses the question of "Is this a viable
business venture?" The business plan provides a planning function. The
business plan outlines the actions needed to take the proposal from '"idea"
to "reality.
55
weaknesses of each. Don't expect one alternative to ”jump off the page"
as being thc best one. Feasibility studies do not suddenly become positive
or negative. As you accumulate information and investigate alternatives,
neither a positive nor negative outcome may emerge. The decision of
whether to proceed often is not clear cut. Major stumbling blocks may
emerge that negate the project. Sometimes these weaknesses can be
overcome. The study will help you assess the tradeoff between the risks
and rewards of moving forward with the business project.
Source: http://tourismplanningprofessionals.com/?page_id=60
56
carry out economic analysis for evaluating the effectiveness of a proposed
solution against the existing solution and all other available options,
giving due consideration to limitations and constraints of our clients. In
other words we provide a snapshot of cost/benefits analysis. Our process
determines the immediate and projected benefits and savings that are
expected from a proposed system and compare them with the immediate
and the projected costs. Obviously the benefits must outweigh the costs to
make it a viable solution, which makes a business sense.
Source: http://www.primemethods.com/services
57
Hospitality and Tourism Management, Petter M. Berge, Sondre B.
Eliassen , Nova Science Pub Incorporated, 01-Jul-2010
If the results show that the project is not a sound business idea, then the
project should not be pursued. Although it is difficult to accept a
feasibility study that shows these results, it is much better to find this out
sooner rather than later, when more time and moncy would have been
invested and lost. It is tempting to overlook the need for a feasibility
study. Often, the steering committee may face resistance ftom potential
members on the need to do a feasibility study. Many people will feel that
they know the proposed venture is a good idea, so why carry out a costly
study just to prove what they already know? The feasibility study is
important because it forces the NGC to put its ideas on paper and to
assess whether or not those ideas are realistic. It also forces the NGC to
begin formally evaluating which steps to take next.
58
model of business. He or she should have previous experience in directly
related work. To get an estimate of the costs of a feasibility study, prepare
a rough outline of the work needed to be done. Contact several
consultants and provide them with a copy of this rough draft to see what
sort of estimates they give. When the time comes to hire a consultant,
prepare a formal request for proposals that outlines the information that is
needed and send this to several consultants. It might be tempting to
choose the lowest-cost consultant or a personal acquaintance of one of the
NGC's organizers, but always remember that quality work is the most
important factor when choosing a consultant. Make sure that the
consultant can provide an independent assessment of the business
opportunity. For instance, hiring an engineering firm or an equipment
manufacturer to conduct market analysis may lead to biased results in
favor of proceeding with the venture. Engineering firms and equipment
manufacturers may have an incentive to show positive results so they can
obtain contracts. Engineering firms and equipment manufacturers are
needed in order to provide information about cquipment requirements and
costs, but an independent consultant should conduct the overall feasibility
study.
Source:-http://www.umanitoba.ca/afs/agric /feasibility.html
59
alternative approaches and solutions to putting your idea into
practice
There are many reasons why new community ventures fail, but lack of
planning and research is the main one. As you plan, your knowledge of
your market, customers and the environment in which you will work will
grow. You'll also find out obstacles to your idea as well as solutions to
deal with them! This proccss considers all areas of your idea and ensures
you have something concrete on paper. Commissioning a feasibility study
may seem pointless if you are confident that your idea is a sound one, but
a decision made without thorough research can be costly. A feasibility
study reduces the risk of making poor decisions and increases your
success. It gives you an objective and independent view of your idea
potential and enables you to make informed decisions about how it could
be launched. To get an estimate of the costs of a feasibility study, prepare
a rough outline of the work needed to be done.
60
advise applicants on which investment stream they should select for their
proposal.
Source:-http://www.mainesbdc.org/bus.docs/feas.htm
61
product or a service. This holds true for internal projects as well as for
potential consumer offerings. For example, a project manager tasked with
launching a customer relationship management system can examine the
real demand for specific features, based on feedback from customers and
from staff. The resulting data can shape the priority list which impacts
both the budget and timeline. This way, project managers can avoid
spending resources on features or projects with low impact and low
demand among end users. Another of the advantages of feasibility studies
is the opportunity to catalog the current resources available for a project
and to estimate the need for additional resources. Feasibility studies that
recommend against projects often cite a lack of human resources or
financial capital. This kind of result gives a project manager the
opportunity to reset expectations based on real budgets and headcount.
Even for products and services with measurable demand, companies must
examine their ability to spread the word about a new offering. During the
evaluation process, project managers learn whether the market is already
over saturated with stronger competitors. Company leaders can also
discover any potential legal roadblocks involving trademarks, patents, or
other intellectual property rights.
Source: http://www.projectmanagementdocs.com
62
success. The outcome of the feasibility study will indicate whether or not
to proceed with the proposed venture. If the results of the feasibility study
are positive, then the cooperative can proceed to develop a business plan.
If the results show that the project is not a sound business idea, then the
project should not be pursued. Although it is difficult to accept a
feasibility study that shows these results, it is much better to find this out
sooner rather than later, when more time and money would have been
invested and lost.
63
It might be tempting to choose the lowest-cost consultant or a personal
acquaintance of one of the NGC's organizers, but always remember that
quality work is the most important factor when choosing a consultant.
Make sure that the consultant can providc an independent assessment of
the business opportunity. For instance, hiring an engineering firm or an
equipment manufacturer to conduct market analysis may lead to biased
results in favor of proceeding with the venture. Engineering firms and
equipment manufacturers may have an incentive to show positive results
so they can obtain contracts with the cooperative once it chooses to start
up operations. Engineering firms and equipment manufacturers are
needed in order to provide information about equipment requirements and
costs, but an independent consultant should conduct the overall feasibility
study. A detailed analysis of a proposal with respect to its anticipated
cost, potential problems, and possible outcomes in order to determine if
the proposal should be implemented. A feasibility study reduces the risk
of making poor decisions and increases your suecess. It gives you an
objective and independent view of your idea potential and enables you to
make informed decisions about how it could be launched. To get an
estimate of the costs of a feasibility study, prepare a rough outline of the
work needed to be done. A feasibility study for a small business might
include: an assessment of the market; an estimate of fixed costs, variable
costs, revenues, and breakeven; identification of potential problems; and
an evaluation of the firm's management quality.
64
The Discovery of successful restaurant buisness, Larry Dwyer,
Emerald Group Publishing, 2011
Let the Denver Metro SBDC at Johnson & Wales University conduct a
feasibility study for you! A team of students enrolled in a small business
consulting class at Johnson &Wales University will research your
business idea and provide you with a feasibility report. Under the
direction of a faculty member, the students will work with entreprencurs
to assist them with:
Concept development
Operational tasks
Market research
Customer demographics
Initial financial planning
The students will meet with the client, evaluate the business, apply
available resources, and develop a score of work (including timelines for
accountability). The students will require access to proprietary personal
and company information such as operational procedures, patents or
intellectual properties, financial reports, tax reports, markcting strategies,
etc. All information will be confidential and securc. The outcome will be
a completed feasibility study, including a written report and oral
presentation. The project value of a mineral property is a function of the
knowledge gained about a mineral resource/ property and the potential to
economically extract the mineral resource. Projects typically increase in
value as the knowledge about a mineral property increases as a result of
increased confidence. The greatest increase in the value of a mineral
property, subject to the granting of mining licences and permits,is from
65
the discovery to the Feasibility Study stage if the project is determined to
be cconomically viable.
With this offering, Deloitte can compile or assist with the compilation of
Feasibility Studies:
Source: -http://www.denversbdc.org/programs/feasibility
66
and will make significant demands on staff and budget. However
launching a campaign without one is like flying without a compass. A
well-conducted study increases the chances for a successful campaign
and will almost always result in more money being raised. Most
established fundraising boards believe that conducting a capital campaign
feasibility/planning study is a wise investment. While not foolproof, they
are solid indicators of whether the campaign can achieve its goal. Based
on experience with a variety of capital campaigns by park support groups,
the results indicate a far higher success rate for campaigns vetted before
their launch with a solid feasibility/planning study than those launched
without one. Because of the need for objectivity and confidentiality, the
feasibility study is best conducted by a consultant or consulting team,
who will prepare in sequence the internal analysis, external analysis and
the final report. The best time to conduct a study is after the preliminary
campaign and appropriate goal has been framed but before your
organization asks the Board for final approval. This way, goals,
objectives and the timetable can be adjusted if needed. Depending on the
level and complexity of a prospective capital campaign, a feasibility
study will cost between $15,000 and $ 50,000 and up and take 3 to 6
months or more to complete. One consultant suggested that a $4 million
capital campaign should have 40 interviews at a cost of $25,000 $32,000.
In his article, "Capital Campaigns: Constructing a Successful fundraising
Drive", National Center for Nomprofit Boards, (2001), Edward
Schumacher cited that feasibility/planning studies cost between $35,000
and $50,000 depending on the size of the sample interview. Another cost
variable is the geographical spread of the interviewees. A capital
fundraising campaign is a serious endeavor for an organization. It
requires a major commitment of an organization's precious resources and
time. The upfront cost for a feasibility/planning study should be viewed
67
as an investment that saves money and potential embarrassment and helps
guide the use of precious funds to conduct the campaign for optimum
results.
Source:-http://www.nps.gov/partnerships/fundraisingfeas. Study.htm
68
The researcher chooses a topic under the title of feasibility study of fish
restaurant in managalore for his study. Together information’s though
question to meet the major objectives.
Objectives are made based on the information required to understand the
field work to understand the area learn about the area and to make a
proper comment on the field. there are five objectives are made for this
project , for this study , each objectives are having five question in order
to understand the reality of the area under that particular objective . After
the field study the researcher understand the area of the particular field
based on the question and answer .
The researcher is going to explain one by one of the objectives based on
the questions and answer for analysation .After the analysation the
researcher can make his findings and based on the finding the suggestion
can be done. to complete the process the researcher is going forward in
this chapter.
Objectives are given below
To study about the ways to open a new fish restaurant in Mangalore. The
researcher planning to ask questions based on the guests and restaurant,
their comfort, their time period to come to resturant,purpose of visit etc..
This project would make the people aware of the open a new fish
restaurant in Managalore, as a good opening a restaurant in all over the
India.
69
To study about the Facibility study of opening a new restaurant in
managalore .This will be helpful for preplanning making a new
restaurant.
To study about the hotels in Managlore.This information will provide
the guest choice of stay,their budget,and also will satisfy their needs
and expectations.This objective is made to understand the guest
disadvantages,and also will help to guide them better with new ideas and
what is their preference.
The researcher’s first objective is “To study about the food culture in
Mangalore” to meet the need and gather information, the researcher
made five question.
The first objective first question is about the food culture of Mangalore.
Cummunity Total %
Brahmins 0%
Mapala 15%
Bunt 20%
Christian 15%
Jain 0%
G.S.B 50%
70
Graph 3.1.1 Showing the food culture in Mangalore.
Brahmins
0%
0%
Mapala
15%
G.S.B Bunt
50% 20%
Christan
15%
Jain
0%
The researcher found that, the G.S.B 50 percentage of guest flow food
culture in Mangalore.
71
The first objective , second question is that common taste of different
food culture.
Cumm-
Unity
Brahmins 5% 5%
Community
Christan 5% 5%
Community
Mapala 20%
Community
Jain Community 5% 5%
Bunt 20%
Community
G.S.B 20%
Community
72
Graph 3.1.2 Showing common taste of different food culture.
Column2
10%
0%
15%
Spice
Sweet
Bitter
Other
75%
The researcher found that, most of the guests prefer to have spice foods.
73
The first objective, third question is about the profitablety of culturel
foods.
Yes 100%
No 0%
74
Graph 3.1.3 Showing the profitablety of culturel food.
Percentage
Percentage
No 0%
Yes 100%
75
The first objective, fourth question is about the Mangaloreian culture,
most fish prefered cummunity.
Cummunitys Percentage %
Brahmins Cummunity 0%
Mapala Cummunity 0%
Jain Cummunity 0%
76
Graph 3.1.4 Showing the purpose of guest visting Hampi.
percentage
0% 0%
20%
0%
40% Brahmins
Mapala
Christan
Jain
40% Bunt
G.S.B
The researcher found that, the Mangaloreian culture, most fish prefered
community is 40% of bunt and G.S.B and 20% of christans.
77
The first objective , fifth question is the Mangaloreian fish food is famous
in all over world or in India.
TABLE 3.1.5 Showing the the Mangaloreian fish food is famous in all
over world or in India..
Fish food Percentage %
India 80%
World 20%
78
Graph 3.1.5 Showing percentage of age group visiting Hampi
Famous
india world
20%
80%
79
The researcher’s second objective is “ To study about the proper
location to open a Restaurant in Mangalore ” to meet the need and
gather information, the researcher made five question.
The second objective, The first question is about the palce to open a new
fish restaurant.
Institute area 0%
Beach area 25%
Industrial area 25%
The researcher recorded on table, the palce to open a new fish restaurant.
And its says without institute area all places are good.
80
Graph 3.2.1 Showing the palce to open a new fish restaurant.
places
Institute area
0%
other
25% beach area
25%
The researcher found that, the palce to open a new fish restaurant. And its
says without institute area all places are good.
81
The second objective ,The second question is the restaurant should rent
space or buy?
Rent Space 0%
Buy 100%
82
Graph 3.2.2 Showing the restaurant should rent space or buy?
Column1
0%
Rent Space
Buy
100%
The researcher found that, the restaurant should rent space or buy? And it
seems most of them prefere to buy a place.
83
The second objective, The Third question is the convenience of a
restaurant.
Convenience of Percentage
restaurant
Selling food that is in 25%
location
Distance from your 25%
Total %
100 %
location to the
restaurant
Ordering online or take 0%
away
Free delivery 50%
84
Graph 3.2.3 Showing the convenience of a restaurant.
Percentage
Free delivery
0%
85
The second objective ,The fourth question is the architectural style of the
restaurant.
Modern 50%
Romantic 0%
Traditional 50%
Baroque 0%
86
Graph 3.2.4 Showing the architectural style of the restaurant.
Architecture
0%
0%
87
The second objective , the extra entertainment expect in the restaurant.
88
Graph 3.2.5 Showing the extra entertainment expect in the restaurant.
Intertaiment
Jazz & Lounge
0%
Drinking Bar
20%
Classical
0%
89
The researcher’s Third objective is “To study about the customers who
visit in the Restaurant” to meet the need and gather information, the
researcher made five question
The Third objective, The first question is the age group of customers
visit the restaurant.
Below 18 0%
18-28 20%
28-38 60%
38-48 20%
49 Above 0%
The researcher recorded on table, the age group of customers visit the
restaurant.And found that the gust most visit the restaurant in the age of
28-38.
90
Graph 3.3.1 Showing the age group of customers visit the restaurant.
Age Group
0%
20% 20% Below 18
18-28
28-38
38-48
49 Above
60%
The researcher founded that , the gust most visit the restaurant in the age
of 28-38.
91
The Third objective, The Second question is the type of people who visit
the restaurant most.
TABLE 3.3.2 Showing the type of people who visit the restaurant most
The researcher recorded on table is the type of people who visit the
restaurant most.
92
Graph 3.3.2 Showing the type of people who visit the restaurant most.
Type of Guest
Students Tourists Labours Local Residents
20%
80%
The researcher found that , the local residents people visit the Restaurant
mostly.
93
Third objective third question is the customers who come, which religion
most.
TABLE 3.3.3 Showing the customers who come, which religion most.
Religious Persentage
Christans 33.33%
Hindus 33.33%
Muslims 33.33%
Other 0%
94
Graph 3.3.3 Showing the customers who come, which religion most.
Religious
35.00%
30.00%
25.00%
20.00%
persentage
15.00%
10.00%
5.00%
0.00%
Christians Hindus Muslimes Other
95
Third objective the Fourth question is the time period of guest visit in
restaurant.
1 Breakfast 0%
2 Lunch 20%
3 Dinner 80%
4 Short Eats 0%
96
Graph 3.3.4 Showing the time period of guest visit in restaurant.
Time
Short Berakfast
Eats 0%
0%
Lunch
20%
Dinner
80%
The researcher found that , the time period of guest visit in restaurant.
The dinner is most preferred one.
97
The third objective, the Fifth question is the cuisines customer mostly
likes.
cuisines Persentage
Indian 0%
Oriental 0%
Continental 0%
Multi-cuisine 100%
98
Graph 3.3.5 Showing is the cuisines customer mostly likes.
percentage
Indian Oriental Continental Muliti-cuisine
0%
0%
100%
The researcher found that , the cuisines customer mostly likes.And 100%
preferred Multi-cuisine.
99
Fourth objective is “To study about existing menu of the
Restaurants”.To know more we need and gather information, the
researcher made five question.
The researcher recorded on table, the moving fish items in the menu.And
Laddy fish eith onion is the most moving item in the menu.
100
Graph 3.4.1 Showing the moving fish items in the menu.
Fish Dishes
The researcher found that ,the moving fish items in the menu is Laddy
fish with onion and it is the most moving item in the menu.
101
Fourth objective, The Second question is the sales of the fish item which
is not moving.
TABLE 3.4.2 Showing the sales of the fish item which is not moving.
Special discount 0%
Merchandising 0%
Up selling 0%
Innovations 100%
The researcher recorded on table, the sales of the fish item which is not
moving.And innovation is the applicable format to move.
102
Graph 3.4.2 Showing the sales of the fish item which is not moving.
100%
90%
80%
70%
60%
50%
40% persentage
30%
20%
10%
0%
103
Fourth objective ,The third question is the customer is interest in new or
regular food.
Intersted Persentage
104
Graph 3.4.3 Showing the customer is interest in new or regular food.
Percentage
The researcher found that , the customers are interest in both of them.
105
Fourth objective ,The fouth question is the percentage of dishes which is
profitable.
Profitable Percentage
Slow Moving 0%
106
Graph 3.4.4 Showing the percentage of dishes which is profitable.
Profitable
Slow Moving
0%
Fast Moving
100%
The researcher found that , the dishes which is profitable is Fast Moving
one.
107
Fourth objective, The fifth question is the customer is interested in local
fish taste or international.
Taste Persentage
Local 100%
International 0%
108
Graph 3.4.5 Showing the customer is interested in local fish taste or
international.
Percentage
International
0%
Local
100%
The researcher found that , the customers interested is in local fish taste.
109
The researcher’s fifth objective is “To study about the marketing
strategies of the restaurants”, the researcher made five question
Fifth objective ,The first question is about restaurant interior affects the
marketing.
Interior Percentage
Yes 100%
No 0%
110
Graph 3.5.1 Showing restaurant interior affects the marketing..
Percentage
No
0%
Yes
100%
The researcher found that , the research says that the interior will effect
the restaurant.
111
Fifth objective The second question is the optimum place for opening a
new restaurant.
TABLE 3.5.2 Showing the optimum place for opening a new restaurant.
City 100%
Village 0%
Highways 0%
Other 0%
The researcher recorded on table, the optimum place for opening a new
restaurant.Ant it is a city place.
112
Graph 3.5.2 Showing the optimum place for opening a new restaurant.
Series 1
100%
90%
80%
70%
60%
50% Series 1
40%
30%
20%
10%
0%
City Village Highways Other
The researcher found that the optimum place for opening a new restaurant
is city.
113
Fifth objective The Third question is the profitability of opening a new
restaurant.
Profitability Yes NO
persentage 100% 0%
114
Graph 3.5.3 Showing the profitability of opening a new restaurant.
persentage
No
persentage
Yes
115
Fifth objective ,The fourth question is the channel of marketing.
116
Graph 3.5.4 Showing the channel of marketing.
channel
Internet Television
33% 34%
Poster
0%
News Pepper
33%
117
Fifth objective The fifth question is the strategies to attract the customer
Strategies Persentage
Yes 100%
No 0%
118
Graph 3.5.5 Showing the strategies to attract the customer.
persentage
100%
90%
80%
70%
60%
50%
persentage
40%
30%
20%
10%
0%
YES
NO
The researcher found that in the strategies will 100% attract the customer
119
Under this chapter, the researcher list out the findings one by one after
analyzing the data which is recorded at the time of field study Then the
recorded information's are carefully analyzed in chapter there the findings
are us follows,
120
The researcher find out the extra enteraiments in a restaurant
should be 80% of live soft music(instrument) and 20% of drinking
bar.
The researcher find out the age group visit the restaurant is 60% of
28-38 and 20% of 18-28 and 38-48 age group.
The researcher find out 80% of local residents and 20% of tourist
will visit the restaurant regularly.
The researcher find out in religious base, Christans, Hindus,
Muslims are 33.33% of peoples are coming to the restaurant.
The researcher find out 80% of guest are coming to the restaurant
to have the dinner and 20% of guest for having lunch.
The researcher find out 100% the guest mostly prefer Multi-cuisine
food to have.
The researcher find out the fastest moving fish item in the menu is
lady fish with onion(khane)70% and 10% of crab curry,prawn dry
curry,shell-fish dry curry.
The researcher find out to increase the sale of fish item 100% we
should do the innovations.
The researcher find out the guest are interested in 50% of new food
items and 50% of regular foods.
The researcher find out 100% of fast moving fish items is
profitable.
The researcher find out 100% of guest are interested in local food
taste.
The researcher find out 100% the restaurant interior willeffect the
marketing.
The researcher find out that the optimum place for opening a new
restaurant is 100% in city.
121
The researcher find out there is 100% profitability to open a new
restaurant.
The researcher find out the channel of marketing a restaurant is
33.33% of television, news pepper and internet.
The researcher find out that there are 100% of strategies use to
attract the customers.
122
In this chapter, the researcher makes suitable suggestion for the findings
which are discussed in the fourth chapter. The researcher’s suggestions
are as follows,
123
Researcher suggests that more number of new dishes should be
introduced so that all the dishes will move faster and thus the
percentage of profit increases.
Researcher suggests to control the budgeting of food items as these
food items are required to be concluded in menu and those which
are not essential should be replaced by new dish
Researcher suggests to increase the percentage of changes done to
the menu during festive or special occasion in upcoming restaurant
because there is a good response to small changes done to the
menu in both the restaurants
Researcher suggests giving complimentary food to guest by
maintaining equilibrium in menu pricing. There should be no loss
or minimal loss occurred after giving complimentary food.
Staff depends on the ambience of upcoming restaurant, as there is a
need of wide area in upcoming restaurant to fill in large crowd
researcher suggests there is a necessity of more number of staff
when compared to new restaurant.
Educated staff again depends on the standards of the restaurant. As
the upcoming restaurant is for all class people researcher suggests
there is a requirement of educated staff in the restaurant.
Researcher suggests the number of staff members segregated for
differenttasks in upcoming restaurant can only be said after the
staff members are appointed into the property
Researcher suggest working hours in upcoming property should be
eight hours as average general working hours in both the property
is 8 hours.
124
As there is high staff turnover rate in both the restaurants
researched suggests to give more benefits to staff members in the
upcoming property so that staff turnover rate reduces
Researcher suggests average base for changing dishes in menu
should be considered same as it is considered in old properties
Researcher suggests introducing more and new dishes during
weekends in the upcoming property as there would be a better sales
if different dishes are provided during weekends.
As there is a good response for innovative dishes in both the
restaurants, the percentage of innovative dishes should be increased
in the upcoming property
The average of dishes provided in both the restaurants are 70, thus
researcher suggests to keep 70-80 dishes in the menu of upcoming
restaurant.
Marketing is a main tool to increase the sales in upcoming
restaurant, thus researcher suggests to use Television, News paper,
Posters and Internets as a channel of marketing.
As discount, variety, special service and offers are provided in both
the restaurants researcher suggest to continue these strategies to
attract customers in upcoming restaurant.
As 26-35 age group of customers are targeted by both the
restaurant in more percentage, researcher suggests to target the
same age group of customers giving equal importance to other age
group of customers.
After marketing there was a huge sales in both the restaurants thus
researcher suggests to market about the new restaurant in a
effective way to make restaurant a great success.
125
Researcher suggest only to do upselling in the upcoming property
as a internal marketing because other internal marketing strategies
like lucky draw etc.. may increase sales for short period of time
and will be a problem for a long run.
Researcher suggests to do increments in menu prices if there is
only a serious need like during recession period, when raw material
price bounces, because frequent increments leads to loss
Researcher suggests not to consider competitors price while fixing
the price of a menu in the upcoming restaurant. Menu price should
be fixed on the ambience, quality and standards provided.
Researcher suggests, pricings and regulations should be changed
according to government new norms as changed by both the
restaurants. searcher suggests the average base for fixing a dish
price in the upcoming restaurant should be profitability and making
cost.
126
After undergoing the study on title "Feasibility study of fish restaurant in
Mangalore with reference to two restaurants” researcher got information
of present two restaurants operating in the locality where the new
property is coming up. All the information collected from two properties
is very helpful to prepare a good menu, functional and operational
structure, ambience and standards in the upcoming property. Information
collected from two existing properties will help to understand the type of
customers and customers flow into the restaurant so that upcoming
restaurant can set up the ambience. Research also provides us the
information regarding menu, i.e., changes done to the menu during festive
and special occasion, addition and deduction in the menu, percentage of
slow moving and fast moving dishes by which the upcoming restaurant
can set a menu which is suitable to customers visiting.
127
BIBIBLIOGRAPHY
128
. Sharon L, ‘Opening a restaurant or other food business starter kit,
2005, Published by Atlantic, USA, page 02.
Bbison .L. Loyn, 'So you want to open a restaurant', 2001,
Published by Ocean, Paris, page 263.
Peter Rainsford, "Restaurant planning guide', 1992, Published by
jere.i.claims, Spain, page 60.
Peter Rainsford, 'Restaurant planning guide', 1992, Published by
jere.i.claims, Spain, page 68.
Peter Rainsford, ‘Restaurant planning guide", 1992, Published by
jere.i.claims, Spain, page 89.
Sharon L Fullen, 'Opening a restaurant or other food business
starter kit', 1992, Published by Author House, USA, page 51.
Mr. Jacquelyn Lynn, Start your own Restaurant and More', 2006,
Published by Xlibris, France, page 85.
Mr. Howard Cannon, Complete idiot's Guide to Starting a
Restaurant', 2002, Published by Amazon publishers, USA, page
15,2005
Mr. Roger Fields, 'Restaurant Success by the Numbers',
Published by united publishers, Greece, page 98.
Mr. Lorri Mealey, 'How to Open and Run a Successful Restaurant',
1998, Published by international publishers, USA, page 111.
Mr. Lorri Mealey, 'Running a Restaurant for Dummies', 1998,
Published by Aizeon Publishers, USA, page 01.
Mr. Lorn Mealey, "The Eveiytlaing Guide to Starting and Running
a Catering Business', 2009, Published by Apex Journal, USA,
page 52.
Paul Morrison, "Management for profitable food and beverage
operations', 2010, Published by Baraban, Spain, page 72.
129
Joseph.S, "Successful Restaurant Design', 2010, Published by
Baraban, Paris, page 16.
Ahemed Ismail, 'Hotel sales and Operation', 01/July/1998,
Published by Delmar, India, page 86.
Mr.Peter Rains, 'Restaurant planning guide', 2010, Published by
Global publishing , USA, page 286.
Mr. Costas Kastsingris, 'Food Lovers Companion', 2010, Published
by Haper Collins, Denmark, page 26.
Michael McAleer, Taylor & Francis, Fabio, 08-Sep-2010.
Indigenous study: Sustainable Development and Management,
Heather Zeppel, CABI, 2006.
The Encyclopaedia of feasibility study: David Bruce Weaver,
CABI, 01-Jan-2001
Marketing Building Services: Jerry Yudelson, Routledge, 26-Jul-
2012.
Feasibility study conflicts, Michacl David Robinson, Mike
Robinson, Priscilla Boniface, CABI Pub., 1999
Feasibility study and Livelihoods: Capacity Building For Local
Authorities, A.K. Bhattacharya, Concept Publishing, 01-Jan-2005
Case Studies in restaurant success, Ralf Buckley, CABI, 01-Jan-
2003
Restaurant beginer, Andrew Holden, Routledge, 06-Dec-2007
Business feasibility study, Phillip G. Davidoff, 19/02/1998.
Hospitality and Tourism Management, Petter M. Berge, Sondre B.
Eliassen, Nova Science Pub Incorporated, 01-Jul-2010
Feasibility study Policy and Planning, David A., Fennell, Ross
Kingston Feasi
130
Mark Speller's Advances in restaurant business, Atlantic
Publishing Company, 01-Jan-2003.
Restaurant and feasibility study: Concepts and Issues, Richard
Sharpley, David J. Telfer, Channel View Publications, 2002.
The Discovery of successful restaurant business, Larry Dwyer,
Emerald Group Publishing, 2011.
Feasibility study: A Modern Synthesis, Stephen Page, Joanne
Connell Cengage Learning EMEA, 2006
131
Web Reference:-
132