Communication

 SAP:
Dear Asith,

as discussed by phone
please provide me one example artical number (MSEG-MATNR)
what wont be written in setup table by OLI1BW
Please provide the System ID SID/CLIENT

br Andras

Reply · 08.11.2016 11:15:08 CET

 Mohamed sleem (S0014127555):

Hi Andras ;

Can u please call us to discuss your requirements ?

Please reach us at this number : 00971551090725

Best Regards
Asith

Info for SAP · 08.11.2016 07:13:36 CET

 SAP:
Dear customer,
according to the call with
Mr. Mohamed Sleem, +97156378 3619
testsystem to be used is GES/300
according to the last attached Excel:
one example missing articel
PM103450-0105
se16 MSEG
MANDT MBLNR MJAHR ZEILE LINE_ID PARENT_ID LINE_DEPTH
MAA_URZEI BWART XAUTO MATNR WERKS
300 4900140693 2016 0005 000003 000000 00 0000 641 PM103450-
0105 3001
300 4900140693 2016 0006 000016 000003 00 0000 641 X PM103450-
0105 3B22
se16 MKPF
 MBLNR MJAHR VGART BLART BLAUM
BLDAT BUDAT CPUDT CPUTM
4900140693 2016 WL WL PR 16.04.2016 19.04.2016 19.04.2016 16:00:34

TA
OLI1BW

No extraction structure active or no BW connected

Message No. M2630
Diagnosis
There is not an active extraction structure for data transfer to the Business Information
Warehouse. Or there is no Business Information Warehouse connection to the OLTP
system. A statistical data setup is therefore not recommended.

Please prepare the System for testing OLI1BW

br Andras

Reply · 07.11.2016 13:37:38 CET

 SAP:
Received email at support.mena@sap.com from Mr. Mohamed Sleem with request to
assist on the incident. Replied on action taken to speed up processing and requested to
kindly wait for the updates.

Business impact collected from incident:

Issue in live system. Stock data discrepancies observed between SAP BW Infocube
(ZIC_C03) & ECC Report MC.9 for few of their sites. No workaround. Most critical
Business Reports effected due to inconsistency in business data. Deadline to resolve issue
is 07/11/2016. System access open and login credentials maintained in secure area.
Requested assistance.
Contact: Mr. Mohamed Sleem, m.sleem@gmg.com, (971) 56-378 3619

Call from Customer · 07.11.2016 12:38:57 CET

 Asith Balasuriya (S0015960911):

Hi Andras,

I have attached an excel data sheet with all articles which are missing when we filled
setup tables for 2LIS_C03_BF. However these articles can be seen in MB51 report. As
for your testing purposesm you can check for the below 3 articles and their posting dates
are given as well. Please let me know if you require more information for testing.

Article Site Movement Type Posting Date

ADAB577605 3B22 641 4/27/2016
 ADAB577605 3B22 101 4/27/2016
PM103450-0105 3B22 641 4/19/2016

Thank you
Regards,
Asith.

Info for SAP · 06.11.2016 12:40:32 CET

 Mohamed sleem (S0014127555):

Hi Andras;

Please find below data of SSID :

GES
MSSAP-GES [Target HANA SPS12]

Best regards
Mohamed Sleem

Info for SAP · 06.11.2016 08:30:38 CET

 Mohamed sleem (S0014127555):

Hi Andras;

Please check the connection and let me know if u need any help from our side

Best regards
Mohamed Sleem

Info for SAP · 06.11.2016 08:26:57 CET

 SAP:
Hi,
HANA is no problem,
please provide all prior requested infos:

R/3 testsystem SID/CLIENT

and
 I need a reproducable example with FEW data for analysing the case in your
TESTsystem
1. OLI1BW
with selection
Article Document xxx
and
2. OLI1BW
with selection
Posting Date yyyy.yy.yy yyyy.yy.yy + 1
for checking if in RSA3 2LIS_03_BF Article Document xxx appears

Please provide the TESTsystem SID/client

and the
Article Document xxx and the Posting Date yyyy.yy.yy

Please provide the test data : Article Document and Posting Date

br Andras

Reply · 25.10.2016 20:14:02 CET

 Asith Balasuriya (S0015960911):

Dear Andras,

Sorry for the delay in responding. We have managed to obtain a Test server (ECC
Sandbox) for testing. However this is on HANA db, kindly confirm if this suites your
testing criteria.

Regards,
Asith.

Info for SAP · 24.10.2016 08:42:30 CET

 SAP:
Dear Asith,
as discussed by phone

as requested prior I need R/3 testsystem NOT BW for analysing OLI1BW

R/3 testsystem SID/CLIENT
and

I need a reproducable example with FEW data for analysing the case in your
TESTsystem
1. OLI1BW
with selection
 Article Document xxx
and
2. OLI1BW
with selection
Posting Date yyyy.yy.yy yyyy.yy.yy + 1
for checking if in RSA3 2LIS_03_BF Article Document xxx appears

Please provide the TESTsystem SID/client

and the
Article Document xxx and the Posting Date yyyy.yy.yy

Please provide the test data : Article Document and Posting Date

br Andras

Reply · 12.10.2016 15:39:58 CET

 Asith Balasuriya (S0015960911):

Dear Andras,

Dubai is 3 hours ahead of Central European Time, I am in office from 10 am to 7 PM

Dubai time. Please call me during this period.
Thanks,

Regards,
Asith.

Info for SAP · 12.10.2016 13:39:16 CET

 SAP:
Dear Asith,
I couldnt reach you per phone +971551090725
Please tell me what CET time you are reachable

br Andras

Reply · 11.10.2016 15:51:20 CET

 Asith Balasuriya (S0015960911):
Hi Andras,

Please can we discuss the exact requirement with you over a call? Please let us know how
and when to reach you or please call my mobile number 00971 50 9000549.

Thank you.

Regards,
Asith.

Info for SAP · 11.10.2016 14:30:45 CET

 SAP:
Dear Sleem,

as requested prior I need R/3 testsystem NOT BW for analysing OLI1BW

R/3 testsystem SID/CLIENT
and

I need a reproducable example with FEW data for analysing the case in your
TESTsystem
1. OLI1BW
with selection
Article Document xxx
and
2. OLI1BW
with selection
Posting Date yyyy.yy.yy yyyy.yy.yy + 1
for checking if in RSA3 2LIS_03_BF Article Document xxx appears

Please provide the TESTsystem SID/client

and the
Article Document xxx and the Posting Date yyyy.yy.yy

Please provide the test data : Article Document and Posting Date

br Andras

Reply · 11.10.2016 14:10:56 CET

 Mohamed sleem (S0014127555):

Hi SAP ;
 As requested we opened the connection R3 to our BIQ (BW Qiuality) with the required
secure data

we have also done the required changes to the data source and disabled user exit

Please check and let us know if any changes required

Best Regards
Sleem

Info for SAP · 11.10.2016 11:13:06 CET

 SAP:
additional request:

in testsystem shouldnt be active user-exit, please contact your local developer

for deactivating it

Info for Customer · 05.10.2016 10:28:20 CET

 SAP:
Dear Asith,
if you deactivate user-exit in productive system it will influence your daily work.
that is why
I need a reproducable example with FEW data for analysing the case in your
TESTsystem
1. OLI1BW
with selection
Article Document xxx
and
2. OLI1BW
with selection
Posting Date yyyy.yy.yy yyyy.yy.yy + 1
for checking if in RSA3 2LIS_03_BF Article Document xxx appears

Please provide the TESTsystem SID/client

and the
Article Document xxx and the Posting Date yyyy.yy.yy

978089 BW-BCT: Reproducible example requested

br Andras

Reply · 05.10.2016 10:26:48 CET

 Asith Balasuriya (S0015960911):
Dear Andras,

Could you please clarify more regarding this change you requested since we need to
make sure this will not impact any other live data in BW system. Please provide steps for
the below action.

Thank you,
Regards,
Asith.

Info for SAP · 05.10.2016 08:42:21 CET

 SAP:
Dear customer,
please deactivate user-exit in GEP/300
Project ZBW
SAPLXRSA / ZXRSAU01
FUNCTION / EXIT_SAPLRSAP_001
WHEN '2LIS_03_BF'.
for testing OLI1BW
by RSA3 2LIS_03_BF
br Andras

Reply · 04.10.2016 16:16:15 CET

 Asith Balasuriya (S0015960911):

Dear Eszter,

Our requirement is to load entire stock with time interval ranging from (BUDAT)
01.01.1000 (this is to capture all records from legacy system) to 30.06.2016. However
due to the very high volume of data, the setup table loading process does not allow us to
provide full time interval range, hence we have split the time range as follows;

01.01.1000 to 31.03.2016 (Initial stock from legacy systems) and there on wards month
wise time intervals up to 30.06.2016.

The Article given by me was not loaded in any of the time intervals. Hence please
consider any time interval for your testing purpose. However we do see these Articles
getting loaded when they are loaded individually but missing during full data loading.
kindly assist in identifying the root cause why certain articles go missing when full data
loading is done for all time intervals.
 Thank you.

Regards,
Asith.

Info for SAP · 03.10.2016 09:08:07 CET

 SAP:
Hello Asith,

My colleague already filled setup table by giving only one day in selection. As she
mentioned, and was also confirmed by you, the missing article document was loaded. So
that is why we wanted to give a time interval where we could check if in this case as well,
the article documents are correctly loaded.

Best regards,
Eszter

Reply · 27.09.2016 16:15:49 CET

 Asith Balasuriya (S0015960911):

Dear Eszter,

Thanks for your response,

Please execute the setup table load as background job to avoid time-out. You can check
for Article # 4900140693 which is posted (BUDAT) on 4/19/2016, hence your
considered interval can also be 4/19/2016 as well.
Please let me know if you require more information.
Thank you.

Regards.
Asith.

Info for SAP · 27.09.2016 14:54:06 CET

 SAP:
Dear Asith,

I wanted to test the case by filling setup table with a time interval. Even if I choose only

30.03.2016-31.03.2016 as posting date selection I got a time_out dump.

In order for us to analyse why those documents are missing we would need the following
example.
 Please provide a short date inervall that can be run without time_out. Also please provide
one document that its BUDAT date is in the inervall, however it is not loaded into setup
table.

Best regards,

Eszter

Reply · 27.09.2016 14:07:34 CET

 SAP:
Dear Customer,
I'd like to inform you that I have sent back your incident to the previous support.
My colleagues on that team will be contacting you shortly.
The service connection is working fine now.
Best regards,
Lars Walther
External
On behalf of SAP Product Support
Remote Connection Support Centre EMEA

Info for Customer · 27.09.2016 10:16:13 CET

 Mohamed sleem (S0014127555):

Hi Lars ;

I restarted SAP router services and run the commands

Please check the attachments files as u requested

Please check and let me know if u need any help from my side

Best Regards
Sleem

Info for SAP · 27.09.2016 10:11:32 CET

 SAP:
Dear Customer,
While trying accessing your R/3 System GEP, we are getting the following error
message:
'SNC processing failed'
 Could you stop the saprouter process (saprouter -s) and restart it temporarily using the
following options?
saprouter -r -V 2 -K "p:CN=GMGSAP-Router, OU=0001414184, OU=SAProuter,
O=SAP, C=DE"

Once it is started in tracel level 2, please try to test the RFC connection to SAPOSS
(SM59 -> R/3 Connections -> SAPOSS) and send us the following information, in order
for us to
troubleshoot the connection problem:
o Output of the command 'sapgenpse'
o Output of the command 'sapgenpse get_my_name -n all'
o Output of the command 'sapgenpse seclogin -l'
o Output of the following niping command performed on your saprouter: niping -c -O -S
3299 -H 194.39.131.34
o Output of the following niping command performed on your system: niping -c -H /H/
<internal-ip-saprouter>/H/194.39.131.34/H/localhost
o Files dev_rout (after the test access to SAPOSS)
o saprouttab
o Technical settings in Tcd OSS1 (Parameter -> Techn. Settings)

Best Regards,
Lars Walther
External
On behalf of SAP Product Support
Remote Connection Support Centre EMEA

Reply · 26.09.2016 10:20:29 CET

 Asith Balasuriya (S0015960911):

Dear Eszter,

Please try accessing ECC system today, and let me know if you still face any issues
accessing.
Thanks for your support.

Regards,
Asith.

Info for SAP · 25.09.2016 10:26:06 CET

 SAP:
Dear Asith,
 Today I am not able to login due to the following issue:
SAP GUI for Windows 740
---------------------------
SNC processing failed:
SncProcessInput

Location SAProuter 40.4 on 'MPSAP-Router'

Time Fri Sep 23 12:07:43 2016
Component NI (network interface)
Release 720
Version 40
Module nisnc.c
Line 1007
Method NiSncIProcIn: sncrc=-4;00000000025AE780
Return Code -93
Counter 49161

---------------------------
OK
---------------------------

Could you please check the following note:1178684 - No service connection: "SNC
processing failed"

Best regards,
Eszter

Reply · 23.09.2016 10:11:26 CET

 Asith Balasuriya (S0015960911):

Dear Eszter,

I have reset the password now. Please use

ID - SAPSUPPORT
PW - gmgsap123

Please try now and let us know if any issues.

Thank you.

Regards,
Asith.

Info for SAP · 22.09.2016 13:14:30 CET

 SAP:
Hello Sleem,

The password or username is still not correct. Please check my attachment.

Best regards,
Eszter

Reply · 22.09.2016 12:01:44 CET

 Asith Balasuriya (S0015960911):

Hi Zszter ;

please check now i update the data in secure area

Best Regards
Sleem

Info for SAP · 22.09.2016 11:15:21 CET

 SAP:
Hello Sleem,

Thanks for the quick feedback. Could you please check username and password again, as
it seems that one of them is not correct. Please update secure area.

Thanks in advance.

Best regards,
Eszter

Reply · 22.09.2016 10:57:13 CET

 Mohamed sleem (S0014127555):

Hi Eszter ;

Please check now i opened R3 connection with secure data

Best Regards
Sleem

Info for SAP · 22.09.2016 10:16:07 CET

 SAP:
Dear Asith,
 Would you please reopen GEP system for us to double check the case?

Thanks and best regards,

Eszter

Reply · 22.09.2016 09:40:02 CET

 Asith Balasuriya (S0015960911):

Dear Eszter,

Thanks for the response. Yes I can see that the Article is available now in Setup table.
However I would like to clarify whether there could be any chance of such records
missing out due to the high volume of data, this was the reason why we had to split the
setup table loads to multiple loads since the system will not response had we try to extract
full data loads at the same time.
Could the size of data lead to this data load inconsistency in setup table filling. Please
clarify.
Thank you.

Regards,
Asith.

Info for SAP · 18.09.2016 11:17:17 CET

 SAP:
Dear Asith,
I filled the setup table with BUDAT 19.04.2016 because the BUDAT comes from table
MKPF.
MBLNR MJAHR VGART BLART BLAUM BLDAT BUDAT
4900140693 2016 WL WL PR 16.04.2016 19.04.2016
5000012341 2016 WE WE PR 19.04.2016 19.04.2016
I filled the setup table with posting date 19.04.2016
in RSA3 the article is available (Please see my new attached file) with movement type
641 and 101
PM103450-0105PM103450-0105PM103450-0107PM103450-0107PM103450-0109
PM103450-0109

Reply · 16.09.2016 11:11:35 CET

 Asith Balasuriya (S0015960911):

Dear Eszter,
 You can check Article # - PM103450-0105 as one example for which stock data is
available for "Site - 3B22" as on 30th June 2016 But NOT loaded to the setup table.
Thank you.

Regards,
Asith.

Info for SAP · 15.09.2016 14:37:32 CET

 SAP:
Dear Asith,
regarding our phone converstaion please give one example.
Thank you
Eszter

Reply · 15.09.2016 12:35:57 CET

 Asith Balasuriya (S0015960911):

Dear Eszter,

Thanks for your response. We have used all these Posting date Ranges to load the setup
tables up to June 30/2016. Since we did not want to over load ECC system with one load
request, we split the loads into 3 requests by these 3 Posting date Ranges and scheduled
each request at different time slots. However once all three loads were completed and
when we validated data against the C03 Cube data they were the exact same values. But
when validated against MB51 we can see that some Articles have been missed out.

I hope its clear for you, if not please do call on 00971 551090725.

Regards,
Asith.

Info for SAP · 15.09.2016 11:55:20 CET

 SAP:
Dear Asith,
I tried to reach you under the provided phone number +971 (551090725) to clarify the
following question:
from the last answer for me is not totally clear how did you fill the setup table
Which interval did you use when the document is missing
Posting Dates from 01.01.1000 to 31.03.2016
or
01.04.2016 to 30.04.2016
or
01.05.2016 to 31.05.2016
 regards,
Eszter

Reply · 15.09.2016 10:20:14 CET

 Asith Balasuriya (S0015960911):

Dear Eszter,

Sorry for the delay in replying. We have filled the setup table by Posting date, where we
filled multiple requests as follows upto 30 june 2016;
Posting Dates from 01.01.1000 to 31.03.2016
01.04.2016 to 30.04.2016
01.05.2016 to 31.05.2016
01.06.2016 to 30.06.2016

Regards,
Asith.

Info for SAP · 14.09.2016 09:11:26 CET

 SAP:
Dear Asith,
I logged in the system GEP and filled the setup table with one of the provided atricle
document
4900157181 that was missing from RSA3 based on your attachment. (highlighted in
yellow in the "3B22_MB51_30.06." excel document the articles codes missing in Setup
Table)
in RSA3 this atricle document is available now.
How did you fill the setup table that you didn't get this article for example
Thank you
Eszter Varhelyi

Reply · 08.09.2016 13:43:41 CET

 Asith Balasuriya (S0015960911):

Dear Eszter,

Thanks for the detailed explanation. However since we are using a Standard Data source
"2 Lis_03_bf" are you suggesting that we need to enhance this Data source in order to
capture those extra lines (for Stock in Transit) at BW level to calculate the exact stock in
plant? Please clarify.
Thank you.
 Regards,
Asith.

Info for SAP · 08.09.2016 08:44:09 CET

 SAP:
Dear Asith,
From the attached file 3B22_MB51_30.06 I can see that you have a problem with
movement type 641 and 101.
Transfer movements like 641, essentially consist of 2 movements -
(1) The goods issue from the 'stock in transit' and (2) the goods re-
ceipt in the storage location. To reflect this correctly, an additional
line for BW is created.
This is necessary because some movements within one plant
(for example between two storage locations or between the stock in
transfer and a storage location) are posted without value (since they
don't change the value on the plant level).
As described in note 415542, the goods receipt from the stock in
transfer moves the stock from the 'stock in transfer' of the receiving
plant (marked by storage location ' ') to the receiving storage
location (for example '0001'). If one of these two movbements would not
be extracted to the BW and the cube, this would lead to an incorrect
stock level in the receiving plant.
It's correct that these two lines have no effect on the stock quantity
on the plant level, since this was already done by the movement type
641 which moves the stock from the storage location of the issuing
plant to the stock in transfer of the receiving plant. The next step
with movement type 101 is more or less like a transfer between two
storage locations of the same plant.
Transaction MB51 just shows the data from tabel MSEG, where this
movement has only one line, although it actually describes two
movements. That's why a direct comparison of MB51 and the BW data is
not possible in this case.
regards,
Eszter

Reply · 07.09.2016 15:35:07 CET

 Mohamed sleem (S0014127555):

Dear SAP ;

We opened the R3 connection OF GEP server and maintained the secure data

Best Regards
Sleem
 Info for SAP · 07.09.2016 14:18:03 CET

 Asith Balasuriya (S0015960911):

Dear Eszter,

The ERP System ID is - GEP

I have attached the two data sets from MB51 & Setup Table, and highlighted in yellow in
the "3B22_MB51_30.06." excel document the articles codes missing in Setup Table.
Please let me know if you require more details.

Regards,
Asith.

Info for SAP · 07.09.2016 13:05:39 CET

 SAP:
Dear Asith,
regarding our phone conversation, please provide the system ID of your ERP system.
Furthermore please see my attached file about the filling of setup table.
Do you mean that you use only posting dates for filling of setup table?
Which document number (EBELN) are missing after the filling of setup table?
Thank you
Eszter

Reply · 07.09.2016 10:15:47 CET

 Asith Balasuriya (S0015960911):

Dear Eszter,

Thank you for your response.

R/3 connection and system logon details are already in secure location for your use.

Parameters for filling setup table are;

The data source - 2lis_03_bf

The inconsistent 9 Plants/Sites are below
Posting Dates - from 01/01/1000 to 30/06/2016
1A31
1A32
1B31
1B32
1C31
 1K32
1N44
1O32
3001
3B22

Kindly note that Delta loads are active and should not be interrupted. Please let me know
if you require more details for this analysis.
Thank you.

Regards,
Asith.

Info for SAP · 06.09.2016 17:21:28 CET

 Asith Balasuriya (S0015960911):

Dear Eszter,

Thank you for your response.

R/3 connection and system logon details are already in secure location for your use.

Parameters for filling setup table are;

1A31
1A32
1B31
1B32
1C31
1K32
1N44
1O32
3001
3B22

Info for SAP · 06.09.2016 17:10:41 CET

 SAP:
Dear Asith,
Thank you for the provided information.
Please open the R/3 connection system to your ERP system and provide the valid logon
data.
Please tell me the system ID of this system.
I would like to fill the setup table, so pleae provide the information which parameter can i
 fill teh setup table and please let me allow this.
Thank you
Eszter

Reply · 06.09.2016 16:08:37 CET

 Asith Balasuriya (S0015960911):

Dear Eszter,

Thank you for your assistance.

I have done the data validation between RSA3, MSEG table fields and also MB51 report
and have attached the results herewith.

The technical names of fields validated are :

WERKS - one single Plant
BUDAT - from 01-Jan-1000 to 30-June-2016
MENGE - Sum Qty
BWART - all relevant Movement types

The MENGE Totals are tallying between MSEG & MB51 Report but NOT tallying with
RSA3. Please advise and let me know if you require more details to analyse issue.
Thank you.

Regards,
Asith.

Info for SAP · 05.09.2016 16:15:56 CET

 SAP:
Dear Asith,
The datasource 2lis_03_bf reads from the following source tables:
http://help.sap.com/saphelp_nw70/helpdata/en/05/c69480c357354a8846cc61f7b6e085/co
ntent.htm
Please compare the data in the table and in RSA3.
Please provide information what is the technical name of field in RSA3 where the value
is not correct after the filling of setup table. What is the expected value?
Please provide one example.
Thank you
Eszter

Reply · 05.09.2016 13:12:51 CET

 Asith Balasuriya (S0015960911):
Dear Eszter,

Thank you for your response. The data validation was done against RSA3 (setup tables)
vs the C03 cube data, where Cube data and setup table figures are matching. Hence the
mismatch we see is at setup table loading it self.
Please advise.

Thank you
Regards,
Asith.

Info for SAP · 05.09.2016 07:39:43 CET

 SAP:
Dear Asith,
Since several layers are involved from ECC data to BW Cube, we would need to first
narrow down the cause to find out the suitable component for further analysis.
can you please check whether PSA data is correct and whether Tcd: RSA3 result from
source system is correct?
Please see the note 1622422 - How to identify/analyze a data load issue and the incorrect
record(s) an with help of this note please lokalize where the problem occurs first.
Thank you
Eszter VArhelyi

Reply · 24.08.2016 13:33:10 CET

 Asith Balasuriya (S0015960911):

Tally data against MC.9 & BW Infocube. ZIC_Co3

Steps to reproduce · 24.08.2016 11:53:22 CET

 Asith Balasuriya (S0015960911):

Most critical Business Reports effected due to inconsistency in business data.

Business Impact · 24.08.2016 11:53:21 CET

 Asith Balasuriya (S0015960911):

Hello SAP,

We have identified stock data discrepancies between SAP BW Infocube (ZIC_C03) &
ECC Report MC.9 for few of our sites.
To investigate further we have populated Setup Tables (for all sites) using Datasource
"2lis_03_bf" to identify any discrepancies between setup table vs BW Infocube, but
found no discrepancies between setup tables vs BW Infocube.
However, Stock Data for few sites in setup tables & BW Infocube are not tallying against
ECC MC.9.

Request your assistance urgently in rectifying this data mismatch since its effecting all
Management Reporting.
Thank you.
Regards,
Asith.