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Welcome: schlumberger05
Product: INDUSTRIAL ENGINE
Model: C13 INDUSTRIAL ENGINE LGK22679
Configuration: C13 Industrial Engine LGK00001-UP
Troubleshooting
C11, C13, C15, and C18 Industrial Engines
Media Number -M0073474-03 Publication Date -01/08/2016 Date Updated -30/08/2016
i06844639
Service Tools
Most of the tools that are listed in Table 1 are required to enable a service technician to perform the test
procedures in this manual. Some of the devices may be specific to the type of Electronic Control Module
(ECM) that is being used.
Table 1
Service Tools
Part
Description
Number
349-4200 Thermometer
360-0774 Refractometer
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6V-2197 Transducer
7X-1695 Cable As
Power Cable
129-2018
(Stand alone cable for ADEM 2 ECM)
Two short jumper wires may be needed to check the continuity of some wiring harness circuits by shorting
two adjacent terminals together in a connector. A long extension wire may also be needed to check the
continuity of some wiring harness circuits.
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Except for harness tests, the use of certain test equipment is not recommended for use on modern Caterpillar
electrical circuits. Such testers include the following examples: the 8T-0500 Continuity Tester and 5P-7277
Voltage Tester.
Note: A procedure has been developed to test "In Cylinder" Position Sensors. Reference Special Instruction
REHS7338, "Procedure to Test the Position Sensor of a Hydraulic Cylinder".
Table 2
Optional Service Tools
348-5430 Multi-Tool Gp
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Cat ET can be used by the technician to help perform the following procedures:
Diagnostic testing
Calibrations
Flash programming
Status parameters
Event codes
Diagnostic codes
ECM settings
Engine configuration
Always use the latest revision of Cat ET. The media is available on CD and the media can also be
downloaded from various Caterpillar web sites.
Table 3
Software, JEBD3003, "CATERPILLAR ELECTRONIC TECHNICIAN"
Once you have downloaded Cat ET onto your PC, you will need a license from your Caterpillar dealer to use
the software. Various licenses are available for different users with different requirements. Consult your
Caterpillar dealer.
Note: For more information regarding the use of Cat ET and PC requirements, refer to the documentation
that accompanies your Cat ET program software.
Connecting Cat ET
Note: The 466-6258 is the latest version of the Communication Adapter Group. Older service tool versions
can still be used.
Table 4 lists the standard hardware that is required to connect Cat ET.
Table 4
Standard Hardware for Connecting with Cat ET
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Tool Operating Manual & Software CD ROM, NETG5057, "Communication Adapter 3"
Follow the instructions for the communication adapter. Use the following procedure to connect Cat ET and
the communication adapter to a PC.
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Illustration 1 g02051513
(1) PC
(2) 353-5083 Cable As (USB)
(3) 317-7485 Communication Adapter (3)
(4) 327-8981 Cable As (DATA LINK)
Note: The communication adapter will power up when the adapter is connected to a PC or to an ECM
that is powered up.
5. Restore electrical power to the ECM. Verify that the "POWER" indicator on the communication
adapter is illuminated. Make sure that the PC is powered up.
6. Establish communication between Cat ET and the ECM. If Cat ET indicates that there is more than one
ECM, select the engine ECM.
7. If Cat ET and the communication adapter do not communicate with the ECM, refer to Troubleshooting,
"Electronic Service Tool Will Not Communicate with ECM".
Refer to Troubleshooting, "Electronic Service Tool Does Not Communicate" if any of the following
conditions exist:
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Cat ET displays a message that indicates that the firmware in the communications adapter is old.
When the connection of the communication adapter is complete, observe the communication adapter and Cat
ET. Certain applications require that dual data link communications be established to perform various test
procedures. These tests will be listed in the "Diagnostic Tests" menu, some tests may not be available (grayed
out). If there are diagnostic tests that are unavailable in Cat ET, ensure that your service tool is
communicating in dual data link mode.
Use the following indicators to confirm that Cat ET is communicating on dual data links:
Refer to Troubleshooting, "Electronic Service Tool Does Not Communicate" if the "J1939" indicator and the
"Cat Data Link" indicator are not flashing. Both indicators will be flashing during dual data link
communications with the ECM.
Table 6 lists the optional hardware that is needed to connect Cat ET by using a wireless connection.
Note: Some applications cannot use a wireless connection. Also, a dual data link cannot be used with a
wireless connection.
Table 5
Optional Hardware for the Use of Cat ET
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Illustration 2 g02342942
(1) Personal computer (PC)
(5) 261-4867 Card (PCMCIA)
(6) 239-9955 Communication Radio Gp
(7) 259-3183 Data Link Cable As
Note: Items (5), (6), and (7) are part of the 261-3363 Wireless Communication Adapter Gp.
Note: The 261-3363 Wireless Communication Adapter Gp was canceled and replaced by the 349-1206 Radio
Kit. However, the 261-3363 Wireless Communication Adapter Gp can still be used.
Use the following procedure to connect the wireless communication adapter for use with Cat ET.
2. Ensure that the computer has been correctly configured for the 261-4867 Card. Verify that the PC card
is installed in the computer PCMCIA expansion slot.
3. Connect cable (9) between communication radio (8) and the service tool connector.
4. Restore the electrical power to the ECM. If Cat ET and the communication radio do not communicate
with the ECM, refer to Troubleshooting, "Electronic Service Tool Will Not Communicate with ECM".
Table 6 lists the optional hardware that is needed to connect Cat ET by using a wireless connection.
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Note: Some applications cannot use a wireless connection. Also, a dual data link cannot be used with a
wireless connection.
Although changes can be made to the internal settings of the W-CA3 wirelessly. Caterpillar recommends that
the radio is connected to a PC via 317-7496 Computer Cable As (USB)Cable Assembly (8) and 317-7510
Radio Cable Assembly (9).
Table 6
Optional Hardware for the Use of Cat ET
Illustration 3 g02151132
(8) 317-7496 Computer Cable As (USB)
(9) 317-7510 Radio Cable AssemblyC
Illustration 4 g02596964
(9) 317-7510 Radio Cable Assembly
(10) W-CA3
Note: Items (8), (9), and (10) are part of the 349-1206 Radio Kit.
Use the following procedure to connect the wireless communication adapter for use with Cat ET.
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2. Ensure that the computer has been correctly configured for the 802.11a or 802.11b/g enabled wireless
card. Verify that the PC wireless is installed and working correctly.
3. Connect cable (9) between communication radio (8) and the service tool connector.
4. Restore the electrical power to the ECM. If Cat ET and the communication radio do not communicate
with the ECM, refer to Troubleshooting, "Electronic Service Tool Will Not Communicate with ECM".
Illustration 5 g03669868
The PL1000E is an ECM that provides the customer with the ability to integrate Caterpillar engines into
specific applications. The PL1000E enables communication from a J1939 data link to a device that utilizes a
MODBUS communication protocol. A PC with the latest version of Cat ET installed can be connected to the
PL1000E through the RS232 serial port of the PC. The PL1000E contains an embedded communications
adapter that will allow Cat ET to communicate with the engine over the J1939 data link.
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Welcome: schlumberger05
Product: INDUSTRIAL ENGINE
Model: C13 INDUSTRIAL ENGINE LGK22679
Configuration: C13 Industrial Engine LGK00001-UP
Troubleshooting
C11, C13, C15, and C18 Industrial Engines
Media Number -M0073474-03 Publication Date -01/08/2016 Date Updated -30/08/2016
i02278907
After verifying the correct repair has been performed on the engine, it is critical to provide brief, detailed
information. This information helps Caterpillar better serve you and the customer.
Recommendations
Customer's Complaint
Obtain as much information from the customer as possible. Investigate any written information that is
available and document any information that is gathered from the customer. The following information is of
particular importance:
Indicate if the warning lamp was flashing, or if the lamp was on continuously.
Be as specific as possible.
Cause of Failure
Comments on the cause of failure should include the number of diagnostic codes that were logged.
Comments should also indicate if the code was an active code. Indicate the source of the problem. Also
indicate the method that was used to discover the problem. Examples of the methods that were used to
discover the problem could be one of the following methods:
A visual inspection indicated that wire abrasion on the engine harness existed.
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An engine dynamometer test indicated that the power was below the specification at 1700 rpm due to
the loss of the no. 4 injector and an engine dynamometer test indicated that the power was below the
specification at all engine speeds above 1700 rpm due to the loss of the no. 4 injector.
Be as specific as possible.
Repair Procedure
Comments on the repair procedure should include the following types of information:
The Full Load Setting (FLS) was changed per the factory's instructions.
Be as specific as possible.
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Welcome: schlumberger05
Product: INDUSTRIAL ENGINE
Model: C13 INDUSTRIAL ENGINE LGK22679
Configuration: C13 Industrial Engine LGK00001-UP
Troubleshooting
C11, C13, C15, and C18 Industrial Engines
Media Number -M0073474-03 Publication Date -01/08/2016 Date Updated -30/08/2016
i02397878
System Overview
SMCS - 1000; 1900
System Operation
This engine is electronically controlled. Each cylinder has an electronic unit injector. The Electronic Control
Module (ECM) sends a signal to each injector solenoid in order to control the operation of the fuel injection
system.
Electronic Controls
The electronic system consists of the following components: the ECM, the Mechanically Actuated
Electronically Controlled Unit Injectors (MEUI), the wiring harness, the switches and the sensors. The ECM
is the computer. The flash file is the software for the computer. The flash file contains the operating maps.
The operating maps define the following characteristics of the engine:
Horsepower
Torque curves
The ECM determines the timing and the amount of fuel that is delivered to the cylinders. These decisions are
based on the actual conditions and/or on the desired conditions at any given time.
The ECM compares the desired engine speed to the actual engine speed. The actual engine speed is
determined through a signal from the engine speed/timing sensor. The desired engine speed is determined
with the following factors:
Throttle signal
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If the desired engine speed is greater than the actual engine speed, the ECM injects more fuel in order to
increase the actual engine speed.
Cold Mode
The ECM limits engine power during cold mode operation and the ECM modifies injection timing during
cold mode operation. Cold mode operation provides the following benefits:
Cold mode is activated whenever the engine temperature falls below a predetermined value. Cold mode
remains active until the engine temperature rises above a predetermined value or until a time limit is
exceeded.
Fuel Injection
The ECM controls the amount of fuel that is injected by varying the signals to the injectors. The injector will
pump fuel only if the injector solenoid is energized. The ECM sends a high voltage signal to the solenoid.
This high voltage signal energizes the solenoid. By controlling the timing and the duration of the high voltage
signal, the ECM can control injection timing and the engine RPM.
The flash file inside the ECM sets certain limits on the amount of fuel that can be injected. The "FRC Fuel
Limit" is used to control the air/fuel ratio for control of emissions. The "FRC Fuel Limit" is a limit that is
based on the turbocharger outlet pressure. A higher turbocharger outlet pressure indicates that there is more
air in the cylinder. When the ECM senses a higher turbocharger outlet pressure, the ECM increases the "FRC
Fuel Limit". When the ECM increases the "FRC Fuel Limit", the ECM allows more fuel into the cylinder.
The "FRC Fuel Limit" is programmed into the ECM at the factory. The "FRC Fuel Limit" cannot be changed.
The "Rated Fuel Limit" is a limit that is based on the power rating of the engine and on engine rpm. The
"Rated Fuel Limit" is similar to the rack stops and to the torque spring on a mechanically governed engine.
The "Rated Fuel Limit" provides the power curves and the torque curves for a specific engine family and for
a specific engine rating. The "Rated Fuel Limit" is programmed into the ECM at the factory. The "Rated Fuel
Limit" cannot be changed.
Once the ECM determines the amount of fuel that is required, the ECM must determine the timing of the fuel
injection. The ECM calculates the top center position of each cylinder from the engine speed/timing sensor's
signal. The ECM decides when fuel injection should occur relative to the top center position and the ECM
provides the signal to the injector at the desired time. The ECM adjusts timing for optimum engine
performance, for optimum fuel economy, and for optimum control of white smoke.
Programmable Parameters
Certain parameters that affect the engine operation may be changed with Caterpillar Electronic Technician
(ET). The parameters are stored in the ECM, and some parameters are protected from unauthorized changes
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Passwords
Several system configuration parameters and most logged events are protected by factory passwords. Factory
passwords are available only to Caterpillar dealers. Refer to Troubleshooting, "Factory Passwords" for
additional information.
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Welcome: schlumberger05
Product: INDUSTRIAL ENGINE
Model: C13 INDUSTRIAL ENGINE LGK22679
Configuration: C13 Industrial Engine LGK00001-UP
Troubleshooting
C11, C13, C15, and C18 Industrial Engines
Media Number -M0073474-03 Publication Date -01/08/2016 Date Updated -30/08/2016
i02139021
An electronic display module may be used to display CID-FMI information from the electronic control
system. Refer to the service manual for your electronic display module for more information.
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Welcome: schlumberger05
Product: INDUSTRIAL ENGINE
Model: C13 INDUSTRIAL ENGINE LGK22679
Configuration: C13 Industrial Engine LGK00001-UP
Troubleshooting
C11, C13, C15, and C18 Industrial Engines
Media Number -M0073474-03 Publication Date -01/08/2016 Date Updated -30/08/2016
i06730602
Configuration Parameters
SMCS - 1900
Table 1
Diagnostic Trouble Codes
Customer Specified Parameters - Customer passwords may be required to change the values of customer
specified parameters.
System Configuration Parameters - System configuration parameters affect the emissions of the engine or
the power of the engine. Factory passwords may be required to change the values of system configuration
parameters.
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Illustration 1 g02161343
Typical configuration screen
If an ECM is replaced, the appropriate parameters must be copied from the old ECM. Copy the parameters
with the "Copy Configuration" feature of the Cat ET. The "Copy Configuration" tab is below the
"Configuration" tab. Alternatively, the settings can be recorded on paper and then programmed into the
configuration screen that is for the new module.
NOTICE
Changing the parameters during engine operation can cause the engine
to operate erratically. Engine damage may be the result.
Only change the settings of the parameters when the engine is stopped.
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Illustration 2 g02328974
If a programmable parameter has not been programmed, the ECM will generate a 268-2 diagnostic code. The
programmable parameter that is not programmed will be listed under the code. The unprogrammed
parameters will be set to default. Certain aspects of the engines performance and engine monitoring may be
affected.
If "Injector Trim" is displayed below a 268-2 diagnostic code on Cat ET, refer to Troubleshooting, "Injector
Trim File - Install".
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Welcome: schlumberger05
Product: INDUSTRIAL ENGINE
Model: C13 INDUSTRIAL ENGINE LGK22679
Configuration: C13 Industrial Engine LGK00001-UP
Troubleshooting
C11, C13, C15, and C18 Industrial Engines
Media Number -M0073474-03 Publication Date -01/08/2016 Date Updated -30/08/2016
i06841474
Event Codes
SMCS - 1900
Event codes alert the operator that an abnormal engine operating condition such as low oil pressure or high
coolant temperature has been detected. When the event code is generated, the event is active.
Active event codes are listed in ascending numerical order. The code with the lowest number is listed first.
Illustration 1 is an example of the operating range of a temperature sensor. Do not use the Illustration to
troubleshoot temperature sensors.
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Illustration 1 g01138880
Example of the typical operating range of a temperature sensor
(1) This area represents the normal operating range of the parameter. The normal output voltage of the sensor is between 0.2 VDC
and 4.2 VDC.
(2) In this area, the temperature above 107 °C (225 °F) is higher than normal. The output voltage of the sensor will generate an event
code. The sensor does not have an electronic problem.
(3) In these areas, the output voltage of the sensor is too high or too low. The voltage is outside of the normal range. The electronic
problem will generate a diagnostic code. Refer to Troubleshooting, "Troubleshooting with a Diagnostic Code" for additional
information on diagnostic codes.
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Events are represented in two formats. In the first format, the "E" means that the code is an event code. The
"XXX" represents a numeric identifier for the event code. This is followed by a description of the code. If a
warning, a derate, or a shutdown is applicable, the numeric identifiers are different. Refer to the following
example:
In the second format, the "E" means that the code is an event code. The "XXX-X" represents a numeric
identifier for the event code. The fourth "X" identifies the event as a warning, a derate, or a shutdown. This is
followed by a description of the code. Refer to the following example:
The definition for a warning, a derate, and a shutdown are defined below:
Warning - This condition represents a serious problem with engine operation. However, this condition does
not require a derate or a shutdown.
Derate - For this condition, the ECM reduces the engine's power in order to help prevent possible engine
damage.
Shutdown - For this condition, the ECM shuts down the engine in order to help prevent possible engine
damage.
Logged events are listed in chronological order. The most recent event code is listed first.
This information can be helpful for troubleshooting intermittent problems. Logged codes can also be used to
review the performance of the engine.
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A new code is logged and there are already ten codes in memory. In this case, the oldest code is
cleared.
Always clear logged event codes after investigating and correcting the problem which generated the code.
Troubleshooting
For basic troubleshooting of the engine, perform the following steps in order to diagnose a malfunction:
Determine the conditions for the event. The conditions will include the engine rpm and the load.
Determine if there are any systems that were installed by the dealer or by the customer that could
cause the event.
2. Verify that the complaint is not due to normal engine operation. Verify that the complaint is not due to
error of the operator.
3. Narrow the probable cause. Consider the operator information, the conditions of operation, and the
history of the engine.
Fuel supply
Oil level
Oil supply
Wiring
Connectors
Be sure to check the connectors. This is very important for problems that are intermittent. Refer to
Troubleshooting, "Electrical Connectors - Inspect".
If these steps do not resolve the problem, identify the procedures in this manual that best describe the event.
Check each probable cause according to the tests that are recommended.
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Welcome: schlumberger05
Product: INDUSTRIAL ENGINE
Model: C13 INDUSTRIAL ENGINE LGK22679
Configuration: C13 Industrial Engine LGK00001-UP
Troubleshooting
C11, C13, C15, and C18 Industrial Engines
Media Number -M0073474-03 Publication Date -01/08/2016 Date Updated -30/08/2016
i06731306
Symptom Troubleshooting
SMCS - 7569
Some engine symptoms can be unrelated to the electronic control system. Gather information about the
complaint that describes the symptoms. Verify that the complaint is not due to normal engine operation.
Table 1
Diagnostic Trouble Codes
E443 (1)
The code is logged.
High Auxiliary Pressure - least severe (1)
E443 (2)
The code is logged.
High Auxiliary Pressure - moderate severity (2)
E443 (3)
The code is logged.
High Auxiliary Pressure - most severe (3)
E445 (1)
The code is logged.
High Auxiliary Temperature - least severe (1)
E445 (2)
The code is logged.
High Auxiliary Temperature - moderate severity (2)
E445 (3)
The code is logged.
High Auxiliary Temperature - most severe (3)
Probable Causes
Codes
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Operator error
System failure
Recommended Actions
Table 2
Troubleshooting Test Steps Value Results
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If the problem is not resolved, contact your Technical Communicator (TC). For further assistance, the TC can
confer with the Dealer Solution Network (DSN).
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Welcome: schlumberger05
Product: INDUSTRIAL ENGINE
Model: C13 INDUSTRIAL ENGINE LGK22679
Configuration: C13 Industrial Engine LGK00001-UP
Troubleshooting
C11, C13, C15, and C18 Industrial Engines
Media Number -M0073474-03 Publication Date -01/08/2016 Date Updated -30/08/2016
i06857262
Use this procedure to troubleshoot low coolant level or use this procedure if one of the codes in Table 1 is
active.
Table 1
Diagnostic Trouble Codes
E2143 (1) The engine has been running for 60 seconds. The engine coolant level
Low Engine Coolant Level - has fallen below the coolant level sensor for the specified delay time.
least severe (1) The code is logged.
E2143 (2) The engine has been running for 60 seconds. The engine coolant level
Low Engine Coolant Level - has fallen below the coolant level sensor for the specified delay time.
moderate severity (2) Engine power is derated. The code is logged.
E2143 (3) The engine has been running for 60 seconds. The engine coolant level
Low Engine Coolant Level - has fallen below the coolant level sensor for the specified delay time.
most severe (3) Engine power is derated. The code is logged.
Probable Causes
Low coolant level
Coolant leakage
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Recommended Actions
Table 2
Troubleshooting Test Steps Values Results
2. Check the Cooling System for Leaks. Cooling Repair: Refer to Systems
system Operation/Testing and Adjusting,
"Cooling System - Test" for the correct
procedure. Repair any leaks
immediately.
3. Check for Air in the Cooling System. Cooling Proceed to Test Step 4.
system
Result : There is air in the cooling
system.
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If the procedure did not correct the issue, contact your Technical Communicator (TC). For further assistance,
the TC can confer with the Dealer Solutions Network (DSN).
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Welcome: schlumberger05
Product: INDUSTRIAL ENGINE
Model: C13 INDUSTRIAL ENGINE LGK22679
Configuration: C13 Industrial Engine LGK00001-UP
Troubleshooting
C11, C13, C15, and C18 Industrial Engines
Media Number -M0073474-03 Publication Date -01/08/2016 Date Updated -30/08/2016
i06731201
Use this procedure to troubleshoot high coolant temperature or if one of the codes in Table 1 is active.
Table 1
Diagnostic Trouble Codes
E361(1) The engine coolant temperature has exceeded the trip point
Engine Coolant Temperature High- Least and delay time has expired.
Severe (1) The code is logged.
E361(2) The engine coolant temperature has exceeded the trip point
High Engine Coolant Temperature High - and the delay time has expired.
Moderate Severity (2) The code is logged.
Probable Causes
Low Coolant Level and/or Coolant Leakage
Radiator
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Heat Exchanger
Coolant Pump
Recommended Actions
Table 2
Troubleshooting Test Steps Values Results
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A. Check the radiator fins for dirt, debris, and/or Proceed to Test Step 5.
damage.
Result : The radiator fins are
B. Check for collapsed hoses and/or other damaged.
restrictions.
Repair: Remove any dirt and/or
C. Check the radiator for internal blockage. Radiator debris and straighten any bent fins.
Note: Ensure that the radiator size is sufficient. Result The radiator has internal
An undersized radiator does not have enough blockage.
area for the effective release of heat. An
undersized radiator may cause the engine to run Repair: Remove the blockage.
at a temperature that is higher than normal. The
normal temperature depends on the ambient If the problem is not resolved, proceed
temperature. to Test Step 5.
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Note: A loose fan drive belt will cause a Result : The fan belt is NOT OK.
reduction in the air flow across the radiator.
Engine Repair: Adjust the tension of the fan
B. Check the fan clutch, if equipped. cooling fan drive belt, if necessary. Refer to
Operation and Maintenance Manual.
Note: A fan clutch or a hydraulic driven fan that
is not turning at the correct speed can cause Result The fan clutch is NOT OK.
improper air speed across the radiator core. The
lack of proper air flow across the radiator core Repair: Refer to Troubleshooting,
can cause the coolant not to cool to the proper "Cooling Fan Control - Test" for
temperature differential. troubleshooting information.
A. Inspect the impeller of the coolant pump for Result : The coolant pump is NOT
damage and/or erosion. Coolant Pump OK.
B. Make sure that the drive gear is not loose on Repair: If necessary, replace the
the drive shaft of the coolant pump. coolant pump. Refer to Disassembly
and Assembly for the correct
procedure.
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If the problem is not resolved, contact your Technical Communicator (TC). For further assistance, the TC can
confer with the Dealer Solutions Network (DSN).
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Welcome: schlumberger05
Product: INDUSTRIAL ENGINE
Model: C13 INDUSTRIAL ENGINE LGK22679
Configuration: C13 Industrial Engine LGK00001-UP
Troubleshooting
C11, C13, C15, and C18 Industrial Engines
Media Number -M0073474-03 Publication Date -01/08/2016 Date Updated -30/08/2016
i05451574
Probable Causes
Incorrect maintenance intervals and/or incorrect oil
Recommended Actions
Note: The procedures have been listed in order of probability. Complete the procedures in order.
Table 1
Troubleshooting Test Steps Values Results
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A. Obtain an S-O-S oil analysis. The analysis will Result: The oil is contaminated.
contribute to a better understanding of oil
contamination. Determine the reason for any
contamination of the engine oil
B. Check the oil filter bypass valve. and make the necessary repairs.
Drain the crankcase and refill the
If the oil filter bypass valve is open, the oil will not crankcase with clean engine oil.
be filtered. Check the oil filter bypass valve for a Contamination Install new engine oil filters.
weak spring or for a broken spring. If the spring is Refer to the engines Operation
broken, replace the spring. Verify that the oil bypass and Maintenance Manual.
valve is operating correctly. Refer to the
Disassembly and Assembly manual. Result: The oil is not
contaminated.
Refer to the Caterpillar guidelines for "Reusability
and Salvage/Repair" for determining if the Proceed to Test Step 3.
replacement of parts is necessary in order to perform
a quality repair.
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A. A leak in the air intake system may allow Proceed to Test Step 5.
unfiltered air into the engine. Inspect the air intake Air leak
system for streaks which may indicate a leakage of Result: There are air leaks.
unfiltered air. Inspect all of the gaskets and the
connections. Repair any leaks.
Complete the procedure in the order in which the steps are listed.
Contact your Cat dealer Technical Communicator (TC). For further assistance, your TC can confer with the
Dealer Solutions Network (DSN).
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Welcome: schlumberger05
Product: INDUSTRIAL ENGINE
Model: C13 INDUSTRIAL ENGINE LGK22679
Configuration: C13 Industrial Engine LGK00001-UP
Troubleshooting
C11, C13, C15, and C18 Industrial Engines
Media Number -M0073474-03 Publication Date -01/08/2016 Date Updated -30/08/2016
i06783071
Note: If the symptom is intermittent and the symptom cannot be repeated, refer to Troubleshooting,
"Intermittent Low Power or Power Cutout". If the symptom is consistent and the symptom can be repeated,
continue with this procedure.
Probable Causes
Diagnostic codes
Programmable parameters
Electrical connectors
Cold mode
Fuel injectors
Fuel supply
Recommended Actions
Note: If the symptom only occurs under certain operating conditions (high idle, full load, engine operating
temperature, etc), test the engine under those conditions. Troubleshooting the symptom under other
conditions can give misleading results.
Table 1
Troubleshooting Test Steps Values Results
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A. Check the following parameters on Cat ™ Programmable Repair: Determine the type of throttle
ET: Parameters that is used in the application.
Program the parameters to match the
• Throttle Position Sensor type of throttle that is used. Refer to
Troubleshooting, "Throttle Position
Sensor Circuit - Test" for more
information.
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A. Use Cat™ ET to verify that the engine has Result: The engine is in cold mode.
Cold Mode
exited cold mode. Cold mode operation may
cause the engine to run rough and the engine Repair: Take the engine out of cold
power may be limited. mode.
A. Check the fuel lines for the following Fuel Supply Proceed to Test Step 7.
problems: restrictions, collapsed lines, and
pinched lines. If problems are found with the Result: The fuel supply is NOT OK.
fuel lines, repair the lines and/or replace the
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lines.
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Welcome: schlumberger05
Product: INDUSTRIAL ENGINE
Model: C13 INDUSTRIAL ENGINE LGK22679
Configuration: C13 Industrial Engine LGK00001-UP
Troubleshooting
C11, C13, C15, and C18 Industrial Engines
Media Number -M0073474-03 Publication Date -01/08/2016 Date Updated -30/08/2016
i06731214
Engine Overspeeds
SMCS - 1915-035
Use this procedure to troubleshoot an engine overspeed or use this procedure if one of the codes in Table 1 is
active.
Table 1
Diagnostic Trouble Codes
E362 (3)
The code requires factory passwords to be cleared.
Engine Speed : High - most severe (3)
E362 (1)
The code is logged.
Engine Speed : High - least severe (1)
Probable Causes
Proceeding down steep grades (if applicable)
Intake air
Recommended Actions
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Table 2
Troubleshooting Test Steps Values Results
Note: Engaging the engine brakes on a steep Result: Steep grades are the cause of
grade may be necessary. Steep Grades the overspeed.
A. The operator needs to understand the proper Repair: Control the engine speed
operation of the machine while using the engine during steep grades.
brakes.
If the problem is not resolved,
proceed to Test Step 2.
If the problem is not resolved, contact your Technical Communicator (TC). For further assistance, the TC can
confer with the Dealer Solutions Network (DSN).
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Welcome: schlumberger05
Product: INDUSTRIAL ENGINE
Model: C13 INDUSTRIAL ENGINE LGK22679
Configuration: C13 Industrial Engine LGK00001-UP
Troubleshooting
C11, C13, C15, and C18 Industrial Engines
Media Number -M0073474-03 Publication Date -01/08/2016 Date Updated -30/08/2016
i06783082
Probable Causes
Unit injectors
Fuel supply
Air supply
Engine idle
Accessory equipment
Recommended Actions
Table 1
Troubleshooting Test Steps Values Results
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necessary repairs.
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excessive load.
A. Inspect any engine accessories and the transmission (if
applicable). Repair: Repair the engine
accessory.
If the problem is not resolved, contact your Cat dealer Technical Communicator (TC). For further assistance,
your TC can confer with the Dealer Solutions Network (DSN).
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Welcome: schlumberger05
Product: INDUSTRIAL ENGINE
Model: C13 INDUSTRIAL ENGINE LGK22679
Configuration: C13 Industrial Engine LGK00001-UP
Troubleshooting
C11, C13, C15, and C18 Industrial Engines
Media Number -M0073474-03 Publication Date -01/08/2016 Date Updated -30/08/2016
i06782689
The Engine Control Module (ECM) monitors the following parameters to calculate an exhaust temperature:
Barometric pressure
Engine speed
Certain operating conditions may cause the calculated exhaust temperature to increase to a level that may
damage engine components. If a high exhaust temperature occurs, the ECM derates the engine to reduce the
calculated exhaust temperature. The engine is derated only to a level that allows the calculated exhaust
temperature to return to an acceptable level.
Table 1
Diagnostic Trouble Codes
Note: High intake manifold air temperature, high altitude operation, and high engine loads can cause the
exhaust temperature to increase to a level that may damage the components of the exhaust system. When this
occurs, the ECM derates the engine to reduce the exhaust temperature. This protects the components of the
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Probable Causes
Associated codes
Boost Leak
High altitude
Obstructed aftercooler
Table 2
Troubleshooting Test Steps Values Results
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The procedure did not correct the issue, contact your Cat dealer Technical Communicator (TC). For further
assistance, your TC can confer with the Dealer Solutions Network (DSN).
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Welcome: schlumberger05
Product: INDUSTRIAL ENGINE
Model: C13 INDUSTRIAL ENGINE LGK22679
Configuration: C13 Industrial Engine LGK00001-UP
Troubleshooting
C11, C13, C15, and C18 Industrial Engines
Media Number -M0073474-03 Publication Date -01/08/2016 Date Updated -30/08/2016
i06730913
Use this procedure to troubleshoot high fuel pressure. Use this procedure if one of the codes in Table 1 is
active or logged.
Note: High fuel pressure may cause high fuel temperatures. Troubleshoot a code for high fuel pressure before
troubleshooting a code for high fuel temperature.
Table 1
Diagnostic Trouble Codes
Probable Causes
Codes
Fuel lines
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Recommended Actions
Table 2
Required Tooling
8T-7860 Connector
110-6349 Fitting as
6V-3990 Coupler
Table 3
Engine RPM Fuel pressure from Cat ET Fuel pressure from the mechanical gauge
800
1800
Table 4
Troubleshooting Test Steps Values Results
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A. Record the fuel pressure in Cat ET. Enter the data in Table
3.
The gauge value of the fuel pressure should be within 137 kPa
(20 psi) of the fuel pressure reading shown in Cat ET.
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If the problem is not resolved, contact your Technical Communicator (TC). The TC can confer with the
Dealer Solution Network (DSN) for further assistance.
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Welcome: schlumberger05
Product: INDUSTRIAL ENGINE
Model: C13 INDUSTRIAL ENGINE LGK22679
Configuration: C13 Industrial Engine LGK00001-UP
Troubleshooting
C11, C13, C15, and C18 Industrial Engines
Media Number -M0073474-03 Publication Date -01/08/2016 Date Updated -30/08/2016
i06731237
Use this procedure to troubleshoot high fuel temperature. Use this procedure if one of the codes in Table 1 is
active.
Table 1
Diagnostic Trouble Code
Table 2
Associated Codes
E1218
Probable Causes
Codes
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Fuel injector
Recommended Actions
Table 3
Troubleshooting Test Steps Values Results
3. Inspect the Fuel Supply Lines Fuel supply Result: The fuel lines and the cooler are
lines OK.
A. Visually inspect the fuel lines between the
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6. Perform a "Cylinder Cutout Test" in Cat Cylinder Repair: Replace the identified injectors.
ET Cutout Test Verify that all trim files are installed into
the ECM correctly. Refer to
Troubleshooting, "Injector Trim File -
Install". Repeat the "Fuel System
Verification Test" after making the
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If the problem is not resolved, contact your Technical Communicator (TC). For further assistance, the TC can
confer with the Dealer Solutions Network (DSN).
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Welcome: schlumberger05
Product: INDUSTRIAL ENGINE
Model: C13 INDUSTRIAL ENGINE LGK22679
Configuration: C13 Industrial Engine LGK00001-UP
Troubleshooting
C11, C13, C15, and C18 Industrial Engines
Media Number -M0073474-03 Publication Date -01/08/2016 Date Updated -30/08/2016
i06731411
Table 1 lists the diagnostic trouble codes for high intake manifold air temperature.
Table 1
Diagnostic Trouble Codes
E539 (1) The code indicates that the temperature of the intake air into the
High Intake Manifold Air engine has risen above a predetermined threshold.
Temperature - least severe (1) Engine power may be derated.
E539 (2) The code indicates that the temperature of the intake air into the
High Intake Manifold Air engine has risen above a predetermined threshold.
Temperature - moderate severity (2) Engine power may be derated.
Table 2
Associated Diagnostic Trouble Codes
E1092
Probable Causes
Codes
Cooling fan
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Recommended Actions
Table 3
Troubleshooting Test Steps Values Results
3. Check the Operation of the Cooling Result: The fan drive system is OK.
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Cooling Fan
If the problem is not resolved, contact your Technical Communicator (TC). For further assistance, the TC can
confer with the Dealer Solutions Network (DSN).
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Welcome: schlumberger05
Product: INDUSTRIAL ENGINE
Model: C13 INDUSTRIAL ENGINE LGK22679
Configuration: C13 Industrial Engine LGK00001-UP
Troubleshooting
C11, C13, C15, and C18 Industrial Engines
Media Number -M0073474-03 Publication Date -01/08/2016 Date Updated -30/08/2016
i06731179
Use this procedure to troubleshoot low engine oil pressure. Use this procedure for one of the codes in Table
1.
Table 1
Diagnostic Trouble Codes
Oil pressure is lower than the specified pressure for at least 4 seconds.
E360 (3) Engine power is reduced. A snapshot is triggered. The code is logged.
Low Engine Oil Pressure - Factory passwords are required.
most severe (3) After 30 seconds, the ECM will shut down the engine if the "Engine
Monitoring Mode" parameter is programmed to "Shut down".
E360 (1)
Oil pressure is below the specified pressure for at least 8 seconds. A snapshot
Low Engine Oil Pressure -
is triggered. The code is logged. Engine performance is not affected.
least severe (1)
Oil pressure is lower than the specified pressure for at least 4 seconds.
Engine power is reduced. A snapshot is triggered. The code is logged.
E360 (2)
Factory passwords are required.
Low Engine Oil Pressure -
After 30 seconds, the Engine Control Module (ECM) will shut down the
moderate severity (2)
engine if the "Engine Monitoring Mode" parameter is programmed to "Shut
down".
Probable Causes
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Recommended Actions
Table 2
Troubleshooting Test Steps Values Results
1. Check the Engine Oil Level Repair: Add engine oil in order to obtain
the correct engine oil level. Refer to
A. Check the engine oil level in the crankcase. Engine oil Operation and Maintenance Manual,
Refer to the Operation and Maintenance level "Engine Oil" for the recommendations of
Manual for calibration of the dipstick gauge. engine oil.
2. Check for Aeration of the Engine Oil Result: The oil is OK.
A. Sample the engine oil for aeration. Aeration Proceed to Test Step 3.
Note: Foamy oil on the dipstick is a good Result: The oil is NOT OK.
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indication of aeration.
Proceed to Test Step 8.
A. Manually check the engine oil pressure. Result: The oil pressure is NOT OK.
Oil pump
Refer to the Systems Operation/Testing and
pressure
Adjusting, "Engine Oil Pressure - Test" for the Repair: Replace the oil pump.
correct procedure.
If the problem is not resolved, proceed to
Test Step 6.
6. Check the Operation of the Engine Oil Result The pressure is OK.
Pressure Sensor
Proceed to Test Step 7.
A. Remove the connector and the oil pressure Sensor
sensor. Result The pressure is NOT OK.
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8. Inspect the Oil Pump Suction Tube Result: The suction tube and seal are OK.
B. Inspect the suction tube. Check the joints of Result: The suction tube and seal are not
the tube for cracks or for a damaged O-ring Suction OK.
seal at the connection to the pump. tube
Repair: Replace any damaged parts.
C. Inspect the inlet screen of the suction tube
for a restriction. This restriction will cause If the problem is not resolved, proceed to
cavitation and a loss of engine oil pressure. Test Step 9.
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If the problem is not resolved, contact your Technical Communicator (TC). For further assistance, the TC can
confer with the Dealer Solutions Network (DSN).
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Welcome: schlumberger05
Product: INDUSTRIAL ENGINE
Model: C13 INDUSTRIAL ENGINE LGK22679
Configuration: C13 Industrial Engine LGK00001-UP
Troubleshooting
C11, C13, C15, and C18 Industrial Engines
Media Number -M0073474-03 Publication Date -01/08/2016 Date Updated -30/08/2016
i04563324
Use this procedure in order to troubleshoot a problem with the valve rotators or spring locks.
Probable Cause
Valve Components
Recommended Actions
Table 1
Troubleshooting Test Steps Values Results
1. Valve Components
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Complete the procedure in the order in which the steps are listed.
If the procedure did not correct the issue, contact your Cat dealer Technical Communicator (TC). For further
assistance, your TC can confer with the Dealer Solutions Network (DSN).
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Welcome: schlumberger05
Product: INDUSTRIAL ENGINE
Model: C13 INDUSTRIAL ENGINE LGK22679
Configuration: C13 Industrial Engine LGK00001-UP
Troubleshooting
C11, C13, C15, and C18 Industrial Engines
Media Number -M0073474-03 Publication Date -01/08/2016 Date Updated -30/08/2016
i06729595
The Engine Control Module (ECM) monitors a coolant level sensor to determine the coolant level. The
coolant level sensor is installed by the vehicle manufacturer. The coolant level sensor is one of the following
types:
4-Pin Sensor
2 Wire Float
2-Pin Switch
The "Coolant Level Sensor" parameter must be programmed to match the type of sensor in order for the
monitoring system to function correctly. The following tables describe each sensor.
Table 1
Operation of the 4-Pin Sensor
This sensor has two output terminals. The voltage on the terminals indicates the coolant level.
Code
Output Terminal on
Suspect Failure
Condition Terminal Voltage on the P1
Parameter Mode Code
on the the Connector
Number Identifier Description
4-Pin Terminal
(SPN) (FMI)
Sensor
Normal Minimum
Coolant N/A D of 4.1 P1-49
Level VDC
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Maximum
A P1-54
of 0.5 VDC
Maximum
Low Engine Coolant D of 0.5 P1-49
Coolant 111 17 Level : Low - VDC
Level Least Severe (1) Minimum
A P1-54
of 4.1 VDC
Engine Coolant
Level : Erratic, This code is activated if both outputs are
111 2
Intermittent, or the same voltage for at least 2 seconds.
Incorrect
Table 2
Operation of the 2-Wire Float Sensor (1)
This sensor has one output terminal. The voltage on the terminal indicates the coolant level.
Code
Terminal on
Suspect Failure Mode Voltage
Condition the P1
Parameter Identifier Code Description Range (2)
Connector
Number (SPN) (FMI)
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connected to terminal 2 of the P1 connector. The 2-wire float sensor does not require electrical power to operate.
(2) The voltage that is between the ranges is a hysteresis band. The hysteresis band will prevent false indications when the coolant
sloshes in the tank.
Table 3
Operation of the 2-Pin Switch
This switch creates a short circuit when coolant is present.
Normal
Short circuit between P1-49
Coolant N/A
and sensor common
Level
Engine Coolant
Low Coolant Open circuit between P1-49
111 17 Level : Low - Least
Level and sensor common
Severe (1)
Illustration 1 g01118000
A typical schematic for the 4-pin sensor.
The return wire may be connected to P1-3, P1-5, or P1-18.
Probable Causes
Codes
Electrical connectors
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Wiring harness
ECM
Recommended Actions
Table 4
Troubleshooting Test Step Value Result
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5. Disconnect the Terminal for the Sensor Supply Result: The measured voltage is OK.
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8. Inspect Electrical Connectors and Wiring for Result: The wiring appears to be OK.
the 2-Wire Float Sensor Electrical
connectors Proceed to Test Step 9.
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B. Perform a 45 N (10 lb) pull test on each of the Repair: Repair the connectors or
wires in the ECM connector that are associated wiring and/or replace the connectors
with the following connections: or wiring. Ensure that all the seals are
- P1-26 coolant level input properly in place and ensure that the
- P1-5 AP sensor/switch common connectors are coupled.
C. Check the ECM connector for the proper torque. If the problem is not resolved,
proceed to Test Step 9.
D. Check the harness and wiring for abrasion and
for pinch points from the sensor to the ECM.
9. Disconnect the Coolant Level Sensor and Result: The sensor supply voltage is
Check the Supply Voltage NOT OK.
B. Disconnect the coolant level sensor from the Result: The sensor supply voltage is
Supply
harness. OK.
Voltage
C. Use a multimeter to measure the voltage at the Repair: Replace the sensor.
harness connector.
If the problem is not resolved,
D. Turn the keyswitch to ON. proceed to Test Step 10.
10. Disconnect the Terminal for the Sensor Result: The supply voltage is OK.
Supply From the ECM Connector The problem is located in the harness
wiring.
A. Turn the keyswitch to OFF.
Repair: Repair the wiring or replace
B. Disconnect the J1/P1 ECM connector. the wiring, as required.
Supply
C. Install a breakout T between the J1 and P1 ECM Voltage Result: The supply voltage is NOT
connector. OK. The problem is on the ECM
side.
D. Turn the keyswitch to ON.
Repair: 1. Temporarily connect a test
E. Measure the voltage at the breakout T from ECM. Ensure that the "Coolant Level
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If the problem is not resolved, contact your Technical Communicator (TC). The TC can confer with the
Dealer Solution Network (DSN) to resolve any issues.
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Welcome: schlumberger05
Product: INDUSTRIAL ENGINE
Model: C13 INDUSTRIAL ENGINE LGK22679
Configuration: C13 Industrial Engine LGK00001-UP
Troubleshooting
C11, C13, C15, and C18 Industrial Engines
Media Number -M0073474-03 Publication Date -01/08/2016 Date Updated -30/08/2016
i06730612
Use this procedure to troubleshoot the electrical system if a problem is suspected with the CAN data link or
the Cat Data Link. Also use this procedure if a diagnostic code in Table 1 is active or easily repeated.
Table 1
Diagnostic Codes Table
The ECM has lost all communications over the global CAN
247-9
data link.
SAE J1939 Data Link : Abnormal
The code is logged.
Update Rate
The check engine lamp is illuminated.
The ECM has lost all communications with the all wheel drive
297-9
over the Cat Data Link.
All Wheel Drive Control : Abnormal
The code is logged.
Update Rate
The check engine lamp is illuminated.
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The ECM has lost all communications with the Cat Monitoring
562-9
System over the Cat Data Link.
Caterpillar Monitoring System :
The code is logged.
Abnormal Update Rate
The check engine lamp is illuminated.
1603-9
The code is logged.
Machine Control Module : Abnormal
The check engine lamp is illuminated.
Update Rate
The ECM has lost all communications with the Cat Monitoring
1639-9
System over the Cat Data Link.
Machine Security System Module :
The code is logged.
Abnormal Update Rate
The check engine lamp is illuminated.
The ECM has lost all communications with the DPF #1 Soot
3397-9
Loading Sensor over the Cat Data Link.
DPF #1 Soot Loading Sensor :
The code is logged.
Abnormal Update Rate
The check engine lamp is illuminated.
Note: If a 1639-2 diagnostic code is active, verify that the following information is correct before proceeding
with this procedure:
The part number of the flash software for the Machine ECM
The part number of the flash software for the Machine Security System ECM
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Illustration 1 g02112358
Schematic for the Cat Data Link and the CAN data link
Probable Causes
Short circuit
Open circuit
Termination resistors
Recommended Actions
Table 2
Troubleshooting Test Steps Values Results
1. Check for a Short Circuit Result: Each check of the resistance indicates
an open circuit.
A. Turn the keyswitch to OFF.
Short Proceed to Test Step 2
B. Thoroughly inspect the connectors that circuit
are associated with the data link circuits. Result: At least one check of the resistance
Refer to Troubleshooting, "Electrical does not indicate an open circuit. There is a
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Connectors - Inspect".
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3. Check the Termination Resistors for Result: The resistance is approximately 120Ω.
the CAN Data Link There is a problem with a termination resistor.
Note: Perform this test only if you are Repair: At least one measurement is less than
troubleshooting a problem with the CAN 5Ω. The wiring for a data link has a short
data link. circuit. Determine the cause of the missing
Resistance
termination resistor. Repair the problem, when
A. At the service tool connector, measure possible. Replace parts, if necessary. Verify
the resistance between the terminals for the that the problem is resolved.
CAN data link. The resistance should be
between 45Ω to 75Ω. Result: The resistance is greater than 140Ω.
There is a problem with both termination
resistors.
If the problem is not resolved, contact your Technical Communicator (TC). For further assistance, the TC can
confer with the Dealer Solutions Network (DSN).
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Welcome: schlumberger05
Product: INDUSTRIAL ENGINE
Model: C13 INDUSTRIAL ENGINE LGK22679
Configuration: C13 Industrial Engine LGK00001-UP
Troubleshooting
C11, C13, C15, and C18 Industrial Engines
Media Number -M0073474-03 Publication Date -01/08/2016 Date Updated -30/08/2016
i06729829
Use this procedure to troubleshoot the electrical system if a problem is suspected with the power to the
engine Electronic Control Module (ECM). Also use this procedure if any one of the diagnostic codes in Table
1.
Table 1
Diagnostic Trouble Codes
111–2 The engine is running. The battery voltage falls below 6 VDC and the
Engine Coolant Level Sensor : voltage returns above 9 VDC for three voltage readings in the last 7
Erratic, Intermittent, or Incorrect seconds.
1834-2 The ECM detects an erratic signal from the keyswitch because the
Ignition Key Switch loss of signal keyswitch was cycled at least three times in the last second
168-0
Electrical System Voltage : The ECM detects voltage that is above the acceptable value.
Voltage Above Normal
168-1
Electrical System Voltage : The ECM detects voltage that is below the acceptable value.
Voltage Below Normal
168-2 The engine is running. The battery voltage falls below 6 VDC and the
Electrical System Voltage : voltage returns above 9 VDC for three voltage readings in the last 7
Erratic, Intermittent, or Incorrect seconds.
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Illustration 1 g02154189
Probable Causes
Codes
Electrical connectors
Wiring
Charging circuit
Battery charge
Recommended Actions
Table 2
Troubleshooting Test Steps Values Results
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· 168-1
· 1834-2
A. Turn the keyswitch to OFF. Result: The connectors and/or wiring are
not OK.
Connectors
B. Check the harness connections at the battery
and Wiring
and at the alternator. Repair: Repair the wiring and/or the
connectors. Replace parts, if necessary.
C. Check the harness between the battery and Ensure that all the seals are properly in
the alternator. place and ensure that the connectors are
coupled. Verify that the repair eliminates
the problem.
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If the problem is not resolved, contact your Cat dealer Technical Communicator (TC). For further assistance,
your TC can confer with the Dealer Solutions Network (DSN).
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Welcome: schlumberger05
Product: INDUSTRIAL ENGINE
Model: C13 INDUSTRIAL ENGINE LGK22679
Configuration: C13 Industrial Engine LGK00001-UP
Troubleshooting
C11, C13, C15, and C18 Industrial Engines
Media Number -M0073474-03 Publication Date -01/08/2016 Date Updated -30/08/2016
i06723405
Table 1
Diagnostic Codes Table
1-5
Cylinder #1 Injector : Current Below
Normal
1-6
Cylinder #1 Injector : Current Above
Normal
2-5
Cylinder #2 Injector : Current Below
Normal These codes relate to the electrical circuit that includes
2-6 injector terminals 1 and 3.
Cylinder #2 Injector : Current Above
Normal
3-5
Cylinder #3 Injector : Current Below
Normal
3-6
Cylinder #3 Injector : Current Above
Normal
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4-5
Cylinder #4 Injector : Current Below
Normal
4-6
Cylinder #4 Injector : Current Above
Normal
5-5
Cylinder #5 Injector : Current Below
Normal
5-6
Cylinder #5 Injector : Current Above
Normal
6-5
Cylinder #6 Injector : Current Below
Normal
6-6
Cylinder #6 Injector : Current Above
Normal
2602-6
Cylinder #1 Injector Actuator #2 : Current
Above Normal
2602-5
Cylinder #1 Injector Actuator #2 : Current
Below Normal
2604-6
Cylinder #2 Injector Actuator #2 : Current
Above Normal
2604-5
These codes relate to the electrical circuit that includes
Cylinder #2 Injector Actuator #2 : Current
injector terminals 2 and 4.
Below Normal
2606-6
Cylinder #3 Injector Actuator #2 : Current
Above Normal
2606-5
Cylinder #3 Injector Actuator #2 : Current
Below Normal
2608-6
Cylinder #4 Injector Actuator #2 : Current
Above Normal
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2608-5
Cylinder #4 Injector Actuator #2 : Current
Below Normal
2610-6
Cylinder #5 Injector Actuator #2 : Current
Above Normal
2610-5
Cylinder #5 Injector Actuator #2 : Current
Below Normal
2612-6
Cylinder #6 Injector Actuator #2 : Current
Above Normal
2612-5
Cylinder #6 Injector Actuator #2 : Current
Below Normal
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Illustration 1 g06114441
Schematic for the injector solenoids
Probable Causes
Codes
Wiring
Open circuit
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Short Circuit
ECM
Recommended Actions
Table 2
Troubleshooting Test Steps Values Results
E. Check the harness and wiring for abrasions If the problem is not resolved, proceed to
and for pinch points from the valve cover base to Test Step 3.
the ECM.
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4. Check the Harness between the ECM and Result: The harness is OK.
the Valve Cover Base for a Short Circuit
Proceed to Test Step 5.
A. Turn the keyswitch to OFF. A strong Short
electrical shock hazard is present if the circuit Result: The harness is NOT OK.
keyswitch is not turned off.
Repair: The problem is in the wiring to the
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C. Disconnect the connectors of the injector ECM or the ECM is not operating properly.
harness at the valve cover base. Repair the wiring or replace the wiring to the
ECM. Perform an injector solenoid test in
D. Restore electrical power to the engine ECM. order to verify that the problem is resolved.
B. Remove electrical power from the engine Result: The connectors and/or wiring are
ECM. NOT OK.
C. Thoroughly inspect the connectors. Refer to Wiring Repair: Repair the connectors or wiring
Troubleshooting, "Electrical Connectors - and/or replace the connectors or wiring.
Inspect" for details. Ensure that all of the seals are properly in
place and ensure that the connectors are
D. Perform a 45 N (10 lb) pull test on each of coupled. Perform an injector solenoid test in
the wires that are associated with injector order to verify that the problem is resolved.
solenoids.
If the problem is not resolved, proceed to
E. Check the harness and wiring for abrasions Test Step 6.
and for pinch points from the valve cover base to
the injectors.
6. Check the Injector Harness under the Result: Cat ET displays "Open" for the
Valve Cover for a Short Circuit solenoid that is not connected.
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If the problem is not resolved, contact your Cat dealer Technical Communicator (TC). For further assistance,
your TC can confer with the Dealer Solutions Network (DSN).
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Welcome: schlumberger05
Product: INDUSTRIAL ENGINE
Model: C13 INDUSTRIAL ENGINE LGK22679
Configuration: C13 Industrial Engine LGK00001-UP
Troubleshooting
C11, C13, C15, and C18 Industrial Engines
Media Number -M0073474-03 Publication Date -01/08/2016 Date Updated -30/08/2016
i06730691
Retarder - Test
SMCS - 1129-038
Table 1
Diagnostic Codes
791-5
The code is logged when there is an electrical or wiring problem with the brake assemble positioned
Compression Brake Low/High Solenoid #1 : Current
over cylinder 3 and cylinder 4.
Below Normal
791-6
The code is logged when there is an electrical or wiring problem with the brake assemble positioned
Compression Brake Low/High Solenoid #1 : Current
over cylinder 3 and cylinder 4.
Above Normal
792-5
The code is logged when there is an electrical or wiring problem with the brake assembles positioned
Compression Brake Medium/High Solenoid #1 :
over cylinders 1 and 2 or cylinders 5 and 6.
Current Below Normal
792-6
The code is logged when there is an electrical or wiring problem with the brake assembles positioned
Compression Brake Medium/High Solenoid #1 :
over cylinders 1 and 2 or cylinders 5 and 6.
Current Above Normal
Illustration 1 g03029438
Schematic for the compression brake circuit
Probable Causes
Codes
Short circuit
Open circuit
Recommended Actions
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Table 2
Troubleshooting Test Steps Values Results
D. Start the "Compression Brake Low/High Override". Result: A 791-5, or 792-5 diagnostic code is active.
E. Once Cat ET displays the status of the compression brake solenoid, stop the Proceed to Test Step 2.
"Compression Brake Low/High Override".
Codes
Result: A 791-6, or 792-6 diagnostic code is active.
F. Monitor the "Active Diagnostic Code" screen on Cat ET. Record any active
diagnostic codes. Proceed to Test Step 4.
H. Once Cat ET displays the status of the compression brake solenoid, stop the
"Compression Brake Med/High Override".
I. Monitor the "Active Diagnostic Code" screen on Cat ET. Record any active
diagnostic codes.
2. Create a Short Between the Wires of the Suspect Compression Brake Solenoid
at the Valve Cover Connector
Note: To troubleshoot a 791-5 diagnostic code, use the "Compression Brake Low/High
Override" in Cat ET. To troubleshoot a 792-5 diagnostic code, use the "Compression
Brake Med/High Override" in Cat ET.
H. Monitor the "Active Diagnostic Code" screen in Cat ET. Record any active
diagnostic codes.
Note: A -5 open circuit diagnostic code will be active for the other compression brake
solenoid. Ignore the diagnostic codes for the other compression brake solenoid. Ignore
any diagnostic codes for the injector solenoids.
3. Create a Short Circuit at the Compression Brake Solenoid Result: A 791-6 or a 792-6 diagnostic code is active.
The harness wiring between the connector for the
Note: Two solenoids are activated to create a medium braking action. The open could compression brake solenoid and the ECM is OK.
be in either solenoid or in the harness. To isolate the problem for a medium braking Short
action, run this test step for each of the solenoids. The short must be created separately circuit Repair: Replace the suspect compression brake
at each solenoid. solenoid. Verify that the problem is resolved.
Note: To troubleshoot a 791-5 diagnostic code, use the "Compression Brake Low/High
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Override" on Cat ET. To troubleshoot a 792-5 diagnostic code, use the "Compression
Brake Med/High Override" on Cat ET.
E. Inspect the terminals on the connector for the compression brake solenoid for
damage.
Result: A 791-5 or a 792-5 diagnostic code is active.
F. Fabricate a jumper wire to short the two wires for the suspect solenoid on the
solenoid connector. Crimp a pin to each end of the jumper wire.
Repair: Repair the harness or replace the harness
between the connector for the compression brake
G. Make sure that the solenoid connector securely holds the jumper wire.
solenoid and the valve cover connector.
Note: Worn terminals and/or damaged terminals on the solenoid connector could cause
an intermittent "Open".
If the problem is not resolved, proceed to Test Step 4.
H. Turn the keyswitch to ON.
K. Once Cat ET displays the status of the compression brake solenoid, stop the
override.
L. Monitor the "Active Diagnostic Code" screen on Cat ET. Record any active
diagnostic codes.
4. Create an Open Between the Wires of the Suspect Compression Brake Solenoid
at the Valve Cover Connector
Note: To troubleshoot a 791-6 diagnostic code, use the "Compression Brake Low/High
Override" on Cat ET. To troubleshoot a 792-6 diagnostic code, use the "Compression
Brake Med/High Override" on Cat ET.
Result: A 791-5 or a 792-5 diagnostic code is active.
A. Turn the keyswitch to OFF.
The harness wiring between the valve cover connector
and the ECM is OK.
B. Disconnect the harness at the valve cover connector.
Proceed to Test Step 5.
C. Turn the keyswitch to ON.
Open circuit
Result: A 791-6 or a 792-6 diagnostic code is active.
D. Access the diagnostic override under the "Diagnostics" menu. detected
Repair: Repair the harness or replace the harness
E. Start the override for the compression brake.
between the P2 connector and the valve cover connector.
F. Once Cat ET displays the status of the compression brake solenoid, stop the override.
If the problem is not resolved, proceed to Test Step 5.
G. Monitor the Active Diagnostic Code screen on Cat ET. Record any active diagnostic
codes.
5. Create an Open Circuit at the Compression Brake Solenoid Result: A 791-5 or a 792-5 diagnostic code is active.
The harness wiring between the connector for the
Note: Two solenoids are activated to create a medium braking action. The short could Open circuit compression brake solenoid and the ECM is OK.
be in either solenoid or in the harness. To isolate the problem for a medium braking detected
action, run this test step for each of the solenoids. The open must be created separately Repair: Replace the suspect compression brake
at each solenoid. solenoid. Verify that the repair eliminates the problem.
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Note: To troubleshoot a 791-6 diagnostic code, use the "Compression Brake Low/High
Override" on Cat ET. To troubleshoot a 792-6 diagnostic code, use the "Compression
Brake Med/High Override" on Cat ET.
I. Once Cat ET displays the status of the compression brake solenoid, stop the override.
J. Monitor the Active Diagnostic Code screen on Cat ET. Check and record any active
diagnostic codes.
If the problem is not resolved, contact your Technical Communicator (TC). For further assistance, the TC can confer with the Dealer Solutions Network (DSN).
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Welcome: schlumberger05
Product: INDUSTRIAL ENGINE
Model: C13 INDUSTRIAL ENGINE LGK22679
Configuration: C13 Industrial Engine LGK00001-UP
Troubleshooting
C11, C13, C15, and C18 Industrial Engines
Media Number -M0073474-03 Publication Date -01/08/2016 Date Updated -30/08/2016
i06909808
Use this procedure to troubleshoot the electrical system if a problem is suspected with the sensors. Use this
procedure if any of the diagnostic codes in Table 1 are active or easily repeated.
Table 1
Diagnostic Codes Table
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1924-3 The ECM detects signal voltage that is not in the acceptable
Engine Intake Valve Actuation System range. The code is logged. The value of the parameter is set to a
Oil Pressure : Voltage Above Normal gauge pressure.
1924-4 The ECM detects signal voltage that is not in the acceptable
Engine Intake Valve Actuation System range. The code is logged. The value of the parameter is set to a
Oil Pressure : Voltage Below Normal gauge pressure.
Illustration 1 g06164330
Probable Causes
Codes
Short circuit
Open circuit
Supply voltage
Wiring
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DPF components
Electrical connectors
Recommended Actions
Table 2
Troubleshooting Test Steps Values Results
3. Create an Open at the Suspect Sensor Result: A -3 diagnostic code did not
Connector become active after disconnecting the
sensor.
A. Turn the keyswitch to OFF. Open
circuit Proceed to Test Step 4.
B. Disconnect the sensor connector of the suspect
sensor with the active -4 diagnostic code. Result: A -3 diagnostic code became
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4. Check the 5 VDC Supply Voltage at the Sensor Proceed to Test Step 5
Connector
Result: The supply voltage is NOT OK.
A. Turn the keyswitch to ON. 5.0 ± 0.2 There is a short in the harness to the
VDC battery.
B. Measure the voltage between pin 1 and pin 2 at
the suspect sensor. Repair: Repair the wiring or replace the
harness
5. Perform the Wiggle Test Result: The wiring failed the Wiggle
Test.
Carefully following this procedure is the best way
to identify the root cause of an intermittent problem. Repair: There is a problem with the
wiring. Repair the wiring or replace the
A. Turn the keyswitch to ON. wiring.
B. Use Cat ET to run the "Wiggle Test". Result: The wiring passed the Wiggle
Test. The problem may be intermittent.
C. Slowly wiggle the wiring and the connectors Wiring
between the P2 connector and the sensor. Pay Repair: Inspect the wiring. Refer to
particular attention to the wiring near each Troubleshooting, "Electrical Connectors
connector. Be sure to wiggle all the wiring. - Inspect".
As you wiggle the wiring look for these problems. If the wiring looks OK, perform the
1. Loose connectors or damaged connectors following procedure.
2. Moisture on the connectors or the wiring 1. Turn the keyswitch to the OFF
3. Damaged that is caused by excessive heat position.
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If the problem is not resolved, contact your Cat dealer Technical Communicator (TC). For further assistance,
your TC can confer with the Dealer Solutions Network (DSN).
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Welcome: schlumberger05
Product: INDUSTRIAL ENGINE
Model: C13 INDUSTRIAL ENGINE LGK22679
Configuration: C13 Industrial Engine LGK00001-UP
Troubleshooting
C11, C13, C15, and C18 Industrial Engines
Media Number -M0073474-03 Publication Date -01/08/2016 Date Updated -30/08/2016
i06723611
Use this procedure to troubleshoot the electrical system if a problem is suspected with the sensor. Also use
this procedure if any one of the diagnostic codes in Table 1.
Table 1
Diagnostic Codes Table
110-3
The code is logged if the engine has been running for more than
Engine Coolant Temperature Sensor :
7 minutes and an open circuit has been detected.
Voltage Above Normal
110-4
The code is logged. The ECM detects voltage that is not in the
Engine Coolant Temperature Sensor :
acceptable range.
Voltage Below Normal
172–3
The code is logged.
Intake Manifold Air Temperature Sensor
The ECM detects voltage that is not in the acceptable range.
: Voltage Above Normal
172-4
The code is logged.
Intake Manifold Air Temperature Sensor
The ECM detects voltage that is not in the acceptable range.
: Voltage Below Normal
174-3 The code is logged. The ECM will flag the fuel temperature as
Fuel Temperature Sensor : Voltage invalid data and the fuel temperature is set to a default value of
Above Normal 40 °C (104 °F).
174-4 The code is logged. The ECM will flag the fuel temperature as
Fuel Temperature Sensor : Voltage invalid data and the fuel temperature is set to a default value of
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3683-3
The code is logged.
Auxiliary Temperature #2 : Voltage
The ECM detects voltage that is not in the acceptable range.
Above Normal
3683-4
The code is logged.
Auxiliary Temperature #2 : Voltage
The ECM detects voltage that is not in the acceptable range.
Below Normal
1836-3
The code is logged. The ECM will flag the temperature as
Auxiliary Temperature Sensor : Voltage
invalid data and the temperature is set to a default value.
Above Normal
1836-4
The code is logged. The ECM will flag the temperature as
Auxiliary Temperature Sensor : Voltage
invalid data and the temperature is set to a default value.
Below Normal
3372-3
Engine Charge Air Cooler #1 Outlet The code is logged.
Temperature Sensor : Voltage Above The ECM detects voltage that is not in the acceptable range.
Normal
3372-4
Engine Charge Air Cooler #1 Outlet The code is logged.
Temperature Sensor : Voltage Below The ECM detects voltage that is not in the acceptable range.
Normal
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Illustration 1 g06114590
Schematic for the passive analog sensors
Probable Causes
Codes
Short circuit
Open circuit
Wiring
Recommended Actions
Table 2
Troubleshooting Test Steps Values Results
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Refer to Troubleshooting,
"Electrical Connectors - Inspect".
D. As you wiggle the wiring look for these problems. 1. Turn the keyswitch to OFF.
If the problem is not resolved, contact your Cat dealer Technical Communicator (TC). For further assistance,
your TC can confer with the Dealer Solutions Network (DSN).
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Welcome: schlumberger05
Product: INDUSTRIAL ENGINE
Model: C13 INDUSTRIAL ENGINE LGK22679
Configuration: C13 Industrial Engine LGK00001-UP
Troubleshooting
C11, C13, C15, and C18 Industrial Engines
Media Number -M0073474-03 Publication Date -01/08/2016 Date Updated -30/08/2016
i06723492
Use this procedure to troubleshoot the electrical system if a problem is suspected with a sensor supply. Use
this procedure if any one of the diagnostic codes in Table 1 is active or easily repeated.
Note: Some of the following codes may not be applicable for certain applications.
Table 1
Diagnostic Codes Table
41-3
The code is logged.
8 VDC Supply : Voltage Above Normal
41-4
The code is logged.
8 VDC Supply : Voltage Below Normal
262-3
The code is logged.
5 V Sensor DC Power Supply : Voltage Above
All sensors are set to default values.
Normal
262-4
The code is logged.
5 V Sensor DC Power Supply : Voltage Below
All sensors are set to default values.
Normal
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Above Normal
269-4
The code is logged.
5 V Sensor DC Power Supply #2 : Voltage
Engine power may be derated.
Below Normal
Illustration 1 g06114612
The signal wires are not shown.
Probable Causes
Codes
Sensors
Recommended Actions
Table 2
Troubleshooting Test Steps Values Results
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A. Connect to Cat ET. Result: The suspect sensor supply active code
changes to logged when a sensor is unplugged.
B. Turn the keyswitch to ON.
Repair: Replace the failed sensor.
C. Disconnect a sensor on the suspect
sensor supply circuit. Result: The suspect sensor supply active code
remains active after all sensors on the sensor
D. Monitor Cat ET while the sensor is Sensor supply circuit have been checked.
disconnected to see if the active code
changes to logged. Repair: A failed wiring harness has been
detected. Repair or replace the wiring harness.
E. Connect the suspect sensor to the
wiring harness If the problem is not resolved, proceed to Test
Step 3.
F. Repeat steps C through E for each
sensor on the suspect sensor supply.
3. Check the Sensor Supply Voltage Result: A -4 code is activated on the suspect
sensor supply.
A. Turn the keyswitch to OFF.
Repair: Remove the sensor. Check the sensor
B. Unplug the suspect sensor from the passage for a blockage or obstruction. Also,
wiring harness. check for moisture frozen in the lines. If
Sensor blockage is not found, replace the sensor.
C. Place a jumper wire between pin 1 and supply
pin 2 on the suspect sensor wiring harness voltage Result: A -4 code is not activated on the suspect
connector. sensor supply.
D. Connect to Cat ET. Repair: The problem is in the wiring from the
ECM to the sensor connector. Repair the wiring
E. Turn the keyswitch to ON. or replace the wiring.
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If the problem is not resolved, contact your Cat dealer Technical Communicator (TC). For further assistance,
your TC can confer with the Dealer Solutions Network (DSN).
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Welcome: schlumberger05
Product: INDUSTRIAL ENGINE
Model: C13 INDUSTRIAL ENGINE LGK22679
Configuration: C13 Industrial Engine LGK00001-UP
Troubleshooting
C11, C13, C15, and C18 Industrial Engines
Media Number -M0073474-03 Publication Date -01/08/2016 Date Updated -30/08/2016
i06723599
Use this procedure to troubleshoot the electrical system if a problem is suspected with the circuit that is for
the throttle position sensor. Also use this procedure if one of the diagnostic codes in Table 1 is active or easily
repeated.
Table 1
Diagnostic Trouble Codes
The ECM detects signal voltage that is not in the acceptable range.
774-3
The code is logged. The ECM flags the throttle position as invalid
Accelerator Pedal Position 2 :
data and a default value is used. The engine speed is limited to
Voltage Above Normal
high idle.
The ECM detects signal voltage that is not in the acceptable range.
774-4
The code is logged. The ECM flags the throttle position as invalid
Accelerator Pedal Position 2 :
data and a default value is used. The engine speed is limited to
Voltage Below Normal
high idle.
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The ECM detects signal voltage that is not in the acceptable range.
91-3
The code is logged. The ECM flags the throttle position as invalid
Accelerator Pedal Position 1 :
data and a default value is used. The engine speed is limited to
Voltage Above Normal
high idle.
The ECM detects signal voltage that is not in the acceptable range.
91-4
The code is logged. The ECM flags the throttle position as invalid
Accelerator Pedal Position 1 :
data and a default value is used. The engine speed is limited to
Voltage Below Normal
high idle.
Illustration 1 g02075215
Schematic for throttle position sensor
Probable Causes
Sensor
Recommended Actions
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Table 2
Troubleshooting Test Steps Values Results
2. Check the Supply Voltage to the Sensor Result: The supply voltage is above 7.5
VDC at the sensor connector.
A. Turn the keyswitch to OFF.
Repair: The wiring is OK. Replace the
B. Disconnect the harness connector for the sensor. Verify that the problem is resolved.
Supply
throttle position sensor.
voltage
Result: The supply voltage is not above 7.5
C. Measure the voltage across terminal A (8 VDC at the sensor connector. The supply
V supply) and terminal B (digital return) on voltage is not reaching the speed control.
the harness side of the connector. The voltage
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If the problem is not resolved, contact your Cat dealer Technical Communicator (TC). For further assistance,
your TC can confer with the Dealer Solutions Network (DSN).
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Welcome: schlumberger05
Product: INDUSTRIAL ENGINE
Model: C13 INDUSTRIAL ENGINE LGK22679
Configuration: C13 Industrial Engine LGK00001-UP
Troubleshooting
C11, C13, C15, and C18 Industrial Engines
Media Number -M0073474-03 Publication Date -01/08/2016 Date Updated -30/08/2016
i06729949
Speed/Timing - Test
SMCS - 1912-038
Use this procedure to troubleshoot the electrical system if a problem is suspected with the primary engine
speed/timing sensor. Also use this procedure if a problem is suspected with the secondary engine
speed/timing sensor. Use this procedure to troubleshoot the electrical system if a diagnostic code in Table 1 is
active or easily repeated.
Table 1
Diagnostic Trouble Codes
The code is logged. The Electronic Control Module (ECM) can default to the
190-8
secondary engine speed/timing sensor. The default will occur if a valid signal is
Engine Speed Sensor :
not received from the primary engine speed/timing sensor. The engine will
Abnormal Frequency,
shutdown only if the signals from the primary engine speed/timing sensor and
Pulse Width, or Period
the secondary engine speed/timing sensor are abnormal.
342-8 The code is logged. If a valid signal is not received from the secondary engine
Secondary Engine Speed speed/timing sensor, the ECM will default to the primary engine speed/timing
Sensor : Abnormal sensor. The engine will shutdown only if the signals from the primary engine
Frequency, Pulse Width, speed/timing sensor and the secondary engine speed/timing sensor are
or Period abnormal.
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Illustration 1 g01199875
Probable Causes
Codes
Speed/Timing circuit
Battery voltage
Cranking speed
Sensor
Resistance
Recommended Actions
Table 2
Troubleshooting Test Steps Values Results
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4. Check the Engine Speed and the Engine Result: A sensor is NOT OK. The
Speed/Timing Status timing pattern shows "Not
Cranking Detected".
A. Monitor the "Engine Starting" screen in Cat ET. speed
Proceed to Test Step 5.
B. Crank the engine for 5 seconds. Verify that the
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If the problem is not resolved, contact your Cat dealer Technical Communicator (TC). For further assistance,
your TC can confer with the Dealer Solutions Network (DSN).
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Welcome: schlumberger05
Product: INDUSTRIAL ENGINE
Model: C13 INDUSTRIAL ENGINE LGK22679
Configuration: C13 Industrial Engine LGK00001-UP
Troubleshooting
C11, C13, C15, and C18 Industrial Engines
Media Number -M0073474-03 Publication Date -01/08/2016 Date Updated -30/08/2016
i03502923
Customer Passwords
SMCS - 0785; 1900
Customer passwords may be used to protect customer parameters from being changed. Caterpillar Electronic
Technician (ET) can be used to change certain parameters. There are some parameters that cannot be changed
and there are some applications that do not allow any changes to the programmable monitoring system. The
passwords are programmed into the Electronic Control Module (ECM) with the Cat ET. One password may
be programmed or both passwords may be programmed. If customer passwords are not programmed,
customer parameters may be changed by anyone.
To obtain customer passwords, contact the owner of the engine. If the owner has forgotten the customer
passwords, customer passwords may be read by using Cat ET. Factory passwords are required in order to
read customer passwords.
Use the following procedure in order to read customer passwords with Cat ET:
2. When the "Factory Password" screen appears, record the information that is listed on the "Factory
Passwords Worksheet". Refer to programming parameters Troubleshooting, "Factory Passwords
Worksheet" for additional information.
3. Obtain the factory passwords. The information that is recorded on the "Factory Passwords Worksheet"
must be provided. When you obtain the factory passwords, a permanent record of your access is
generated at Caterpillar.
5. When the "Read Customer Passwords" screen appears, record the customer passwords. The customer
passwords may then be used to change parameters that are customer programmable.
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Welcome: schlumberger05
Product: INDUSTRIAL ENGINE
Model: C13 INDUSTRIAL ENGINE LGK22679
Configuration: C13 Industrial Engine LGK00001-UP
Troubleshooting
C11, C13, C15, and C18 Industrial Engines
Media Number -M0073474-03 Publication Date -01/08/2016 Date Updated -30/08/2016
i02433393
Factory Passwords
SMCS - 0785; 1900
NOTICE
Operating the engine with a flash file not designed for that engine will
damage the engine. Be sure the flash file is correct for your engine.
Program a new Electronic Control Module (ECM). When an ECM is replaced, the system
configuration parameters must be programmed into the new ECM. A new ECM will allow these
parameters to be programmed once without factory passwords. After the initial programming, some
parameters are protected by factory passwords.
Clear event codes. Most event codes require the use of factory passwords to clear the code once the
code has been logged. Clear these codes only when you are certain that the problem has been corrected.
Unlock parameters. Factory passwords are required in order to unlock certain system configuration
parameters. Refer to Troubleshooting, "System Configuration Parameters".
Since factory passwords contain alphabetic characters, the Caterpillar Electronic Technician (ET) must be
used to perform these functions. In order to obtain factory passwords, proceed as if you already have the
password. If factory passwords are needed, Cat ET will request the factory passwords and Cat ET will
display the information that is required to obtain the passwords. For the worksheet that is used for acquiring
factory passwords, refer to programming parameters Troubleshooting, "Factory Passwords Worksheet".
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Welcome: schlumberger05
Product: INDUSTRIAL ENGINE
Model: C13 INDUSTRIAL ENGINE LGK22679
Configuration: C13 Industrial Engine LGK00001-UP
Troubleshooting
C11, C13, C15, and C18 Industrial Engines
Media Number -M0073474-03 Publication Date -01/08/2016 Date Updated -30/08/2016
i06910188
Probable Causes
One of the following items may not be recorded correctly on the Cat® Electronic Technician (ET):
Passwords
Serial numbers
Total tattletale
Reason code
Recommended Actions
Table 1
Troubleshooting Test Steps Values Steps
1. Check the Factory Passwords Result: The factory passwords were not accepted in
Cat ET.
A. Verify that the correct
passwords were entered. Factory Repair: Check every character in each password and
Passwords remove the electrical power from the engine for 30
B. Verify that Cat® Electronic seconds and then retry.
Technician (ET) is displaying the
"Enter Factory Passwords" dialog Use Cat ET to verify that the following information
box. has been entered correctly: Engine Serial Number,
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If the procedure did not correct the issues, contact your Cat dealer Technical Communicator (TC). For further
assistance, your TC can confer with the Dealer Solutions Network (DSN).
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Welcome: schlumberger05
Product: INDUSTRIAL ENGINE
Model: C13 INDUSTRIAL ENGINE LGK22679
Configuration: C13 Industrial Engine LGK00001-UP
Troubleshooting
C11, C13, C15, and C18 Industrial Engines
Media Number -M0073474-03 Publication Date -01/08/2016 Date Updated -30/08/2016
i06796105
Use this procedure to troubleshoot the electrical system if the diagnostic code in Table 1 is active.
Table 1
Diagnostic Trouble Codes
The flash file is for a different engine family or for a different engine
253-2
application.
Personality Module : Erratic,
The engine will not start. Clearing this diagnostic code requires factory
Intermittent, or Incorrect
passwords. The personality module code must be reset to zero.
Flash programming is a method of programming or updating the flash file in the engine Electronic Control
Module (ECM). Cat® Electronic Technician (ET) is used to flash program a file into the memory of the
engine ECM.
Note: Customer versions of Cat ET do not have the capability for flash programming. Consult your local Cat
Dealer for assistance.
If you do not have the flash file, use the "Flash File Search" tool on the Service Technician Workbench
(STW) to obtain the flash file for your engine. Alternatively, use the "Service Software Files" feature on SIS
Web to obtain the flash file for your engine. You must have the engine serial number in order to search for the
flash file. After locating the correct flash file, download the flash file to your PC. Write down the name of the
flash file for future reference.
Table 2
Troubleshooting Test Steps Values Results
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C. Program the flash file into the ECM. Return the unit to
service.
D. Select the engine ECM under the "Detected ECMs".
Result: The flash
E. Press the "Browse" button in order to select the name of the programming was
Programmed
flash file that will be programmed into the ECM. not successfully.
successfully
F. When the correct flash file is selected, press the "Open" button. Repair: Repair any
active diagnostic or
G. Verify that the "File Values" match the application. If the "File event codes.
Values" do not match the application, obtain the correct flash file.
If the problem is not
H. When the correct flash file is selected, press the "Begin Flash" resolved, proceed to
button. Test Step 2.
J. Start the engine and check for proper operation. Repair any
active diagnostic or event codes.
Contact your Cat dealer Technical Communicator (TC) if further assistance is needed, your TC can confer
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Welcome: schlumberger05
Product: INDUSTRIAL ENGINE
Model: C13 INDUSTRIAL ENGINE LGK22679
Configuration: C13 Industrial Engine LGK00001-UP
Troubleshooting
C11, C13, C15, and C18 Industrial Engines
Media Number -M0073474-03 Publication Date -01/08/2016 Date Updated -30/08/2016
i06730105
Timing - Calibrate
SMCS - 1000-524; 1900-524; 1912-524
Table 1
261-11
The wiring to the sensors might have the wrong polarity. The timing of the
Engine Timing Offset
front gear train may be incorrect.
fault
261-13
A timing calibration is required for a new engine, replacing an Electronic
Engine Timing
Control Module (ECM) that fails to communicate or following work on the
Calibration : Calibration
front gear train, the camshaft, or the crankshaft.
Required
Table 2 lists the special tools that are required to perform this procedure.
Table 2
Required Special Tools
6V-2197 Transducer
7X-1695 Cable as
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Illustration 1 g03048383
(A) Timing mark
(B) Idler gear
Table 3
Troubleshooting Test Steps Values Results
Note: Remove the rocker arms before rotating the engine to prevent Result: After
piston/valve damage from occurring. starting the
engine, the code
A. If the engine is at TDC for cylinder 6, remove cam idler gear (B) and did not return.
rotate the crankshaft 360 degrees and repin the flywheel.
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D. Rotate the engine by hand 360° to ensure that the engine rotates freely.
If the engine does not rotate freely, the engine is not timed correctly.
Remove the front housing and check all timing marks. Refer to Testing and
Adjusting, "Gear Group (Front) - Time" for the correct procedure.
Table 4
Crankshaft Rotation
C9 85 Normal Rotation
Table 5
Location of the Timing Calibration Port
C7 3 Left Side
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C9 3 Left Side
Table 6
Troubleshooting Test Steps Values Results
B. Use the appropriate engine turning tool to put either the No. 1
piston or the No. 6 piston at the top center. Refer to the Systems
Operation/Testing and Adjusting. Result: The
transducer adapter
C. Refer to Table 4. After the top center position has been located, was installed.
Transducer
rotate the crankshaft for the number of degrees that is applicable to
adapter
your engine model. Be sure to rotate the crankshaft in the direction of Proceed to Test
rotation that is specified in the Table. Step 3.
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C. Withdraw the transducer 1.0 mm (0.04 inch) and hand tighten the
nut on the adapter sleeve to secure the transducer. Move the O-ring
seal against the adapter.
Table 7
Terminal Locations for Connection of the 170-3519 Harness
Connector P2 P1 P2 P1
Timing Calibration +
(White) 22 24 26 24
(Terminal 1) Location
Timing Calibration -
(Yellow) 23 25 36 25
(Terminal 2) Location
Table 8
Troubleshooting Test Steps Values Results
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- Timing Calibration
2. Disconnect the 7X-1695 Cable as before you exit 3. The engine speed is not correct
the "Timing Calibration" screen. Otherwise, and the engine speed is unstable. If
diagnostic codes may be activated. the engine speed is unstable, refer to
Troubleshooting, "Engine Misfires,
3. Exit the "Timing Calibration" screen on Cat ET. Runs Rough, or Is Unstable".
4. Remove the electrical power from the ECM. 4. There is a problem with the
transducer or with the cables. Obtain
5. Remove the transducer and remove the transducer a new transducer and/or a new cable
adapter. and repeat the timing calibration.
6. Reinstall the original components into the timing 5. There is an active 190-8 code or an
calibration port. active 342–8 code. Troubleshoot the
active codes before calibration.
7. If a 170-3519 Harness was installed, the harness
may be removed or permanently installed for future Correct any of the above conditions
use. If removed, install the sealing plugs into the and repeat the calibration procedure.
unused cavities of the ECM connector to prevent
moisture and debris from entering the connector.
If the problem is not resolved, contact your Technical Communicator (TC). For further assistance, the TC can
confer with the Dealer Solutions Network (DSN).
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