II MBA, II Semester Syllabus QISCET-MBA R18

I Mid Report Topics For MMGT

Team Cohesion- Definition- Team Composition. --Internal Environment Factors-Role of

Management in Team Cohesion. --1, 14, 29, 66, 81, 99, 11, 24, 48

Communication -Introduction-Miscommunication. -Communication Breakdown-

Planning for Communication-Communication Tools- Personality Types.

--3. 15. 30. 67. 83. A0, 78, 96, C4

Definition- Types of Conflicts-. Conflict Resolution in a Team Setting- Symptoms of

Team Conflict- 4, 18, 31, 68, 85, B0,

Appropriate Solutions to Conflict- Prevention of Negative Conflict- Teams Prevention of

Damaging Conflict- Resolving Conflict. --5, 19, 37, 69, 87, 86, 12, 25, 54

Motivation: definition -Lack of Motivation in Teams -Motivation and Team Dynamics-

Motivating Team Members.--6, 20, 38, 70, 88, 89, 79, 97, C6

Best Members for Team Inclusion- Process-Team Relationships- Managing Inclusion-

Lead for Team Inclusion. --8, 21, 40, 42, 71, C2, D4, 13, 26,64
Diversity: definition - Diverse Teams vs Homogenous teams- Team Relationships- Team
Structure- Managing Diversity- Stereotyping. - - 9, 23, 46, 77, 93, C3, 80, 98, C9

II MBA MANAGEMENT OF MULTINATIONAL L T P C

II Semester GROUPS AND TEAMS 3 0 0 3

COURSE OBJECTIVES
1. To learn the requisites of team composition and Team communication.
2. To understand the basic concepts of Team conflicts.
3. To understand the types of teams and team structures.
4. To know different types of team personalities.
5. To understand basic concepts of leadership.
COURSE OUTCOMES
Student will be able to
1. Know how to form a team and maintain effective communication among the team
members.
2. Know how to resolve conflicts among team members.
3. Understand various types of groups and team compositions utilized in work
environments.
4. Learn the roles of different team personalities.
II MBA, II Semester Syllabus QISCET-MBA R18

5. Manage leadership transitions.

UNIT I: CREATING AND MAINTAINING TEAM COHESION
Team Cohesion- Definition- Team Composition. --Internal Environment Factors-Role of
Management in Team Cohesion. Communication: -Introduction-Miscommunication.
-Communication Breakdown- Planning for Communication-Communication Tools-
Personality Types.

UNIT II: CONFLICTS

Definition- Types of Conflicts-. Conflict Resolution in a Team Setting- Symptoms of
Team Conflict- Appropriate Solutions to Conflict- Prevention of Negative Conflict-
Teams Prevention of Damaging Conflict- Resolving Conflict. Motivation: definition
-Lack of Motivation in Teams -Motivation and Team Dynamics- Motivating Team
Members.

UNIT III: TEAM INCLUSION

Introduction-Best Members for Team Inclusion- Process-Team Relationships- Managing
Inclusion- Lead for Team Inclusion. Diversity: definition - Diverse Teams vs
Homogenous teams- Team Relationships- Team Structure- Managing Diversity-
Stereotyping.
UNIT IV: TEAM PERSONALITIES
Achieving High Performance through Diverse Personalities- Different Personalities-
Contributor Personalities, Inhibitor Personalities-Personality Profiling Considerations-
Deep- and surface-level diversity, Global Virtual Teams: Building Virtual Teams –
Culture-Trust -Communication Techniques-Virtual Team Meetings.

UNIT V: MANAGING LEADERSHIP TRANSITIONS

Introduction- Functional and Psychological Impacts- Transitioning from Team Member to
Team Leader –Challenges- Leader Credibility-Establishing Credibility and Avoiding
Pitfalls. -basic roles of new team leader. Dictatorship vs. Leadership-Poor Leadership-
types-reasons-strategies. Social Loafing: Definition -Causes of Social Loafing, Effects of
Social Loafing, Variation in Social Loafing, Confronting the Social Loafer, Preventing
Social Loafing.
Relevant case studies have to be discussed in each unit and in examination one case
study shall be given from any unit.

TEXT BOOKS
1. P. Christopher early Cristina B. Gibson, Multinational Works Teams
2. Connolly, Christopher, and John Syer. How Teamwork Works. London, McGraw
Hill Company, 1996.
II MBA, II Semester Syllabus QISCET-MBA R18

REFERENCE BOOKS
1. Dent, F., Curd, J, Carr, M., and Blass, E., Managing by Dimensions, EBF. Autumn,
2004
2. Henderson, George, Cultural Diversity in the Workplace: Issues and Strategies,
Quorum Books, 1994