ASSIGNMENT SUBMISSION AND ASSESSMENT

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SMFM 5113
STRATEGIC FACILITY MANAGEMENT
JANUARY 2020 SEMESTER
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SPECIFIC INSTRUCTION

1. Answer in ENGLISH.

2. Number of words: 3500 - 5000 Words excluding references.

3. Submit your assignment ONCE only in a SINGLE file.

4. Submit your assignment ONLINE.

5. Submission date: 16 MARCH 2020.

6. This assignment accounts for 60% of the total marks for the course.

ASSIGNMENT QUESTION

1
PURPOSE:

The purpose of this assignment is to enable students the opportunity to apply in practice the
strategic facilities management concept as an added value to the traditional of facility management.

COURSE LEARNING OUTCOMES:

1. Apply the various tools and innovative techniques in managing facilities.
2. Perform strategic analysis methods in facility management.
3. Perform Facility Audit to ensure facility performances and fulfill the organisation needs.

QUESTION 1

Based on previous research, there are insufficient effort that has been made to identify the qualities
needed to enable the facilities manager to be regularly involved in the property development
industry as well as to optimize the value of facility manager in all stages of the development process.
Tucker and Masuri (2016) presented the rationale to integrate facility management (FM) into the
development process (DP) based on the best practices applied in the property development industry
in the UK perspective.

Grounded on the above statement, answer the following tasks:

a) Introduction on the current property development industry in Malaysia and the overview of FM-
DP integration framework.
[5 Marks]

b) Conduct literature reviews to identify at least FIVE critical strategic issues that hinder the
integration of facilities management into the development process.
[10 Marks]

c) Make a comparison between Malaysia and ONE country on the FM experience in property
development industry.
[10 Marks]

d) Conclusion and recommendations based on the findings of the literature reviews and
comparisons of the FM experience in property development industry.
[5 Marks]

[TOTAL: 30 MARKS]

QUESTION 2

You have been appointed as the newly facility manager to conduct an evaluation related to the effect
of Strategic Facility Management (SFM) on the choice of your chosen industry.
(For example: FM Healthcare and Medical Tourism)

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Based on your selection, answer the following tasks:

a) Introduction and overview of the chosen industry.

[5 Marks]

b) Determination of the strategic facility management performance measurement of the chosen

industry in order to meet the stakeholders’ requirements or expectations.
[20 Marks]

c) Conclusion and recommendations based on the evaluation done of the chosen industry.
[5 Marks]

[TOTAL: 30 MARKS]

Assessment Criteria
Your response to each task will be graded separately based on the checklist attached. For maximum
credit, be sure that your response addresses each of the tasks in the question.

Assignment checklist for Question 1

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 Assessment tasks Mark allocation

a) Introduction on the current property development industry

CLO1
 Overview of the current property development industry in
Malaysia and globally.
5
 Definition of FM and development process (DP) based on the
building standards.
 Overview of the FM-DP integration framework.

b). Conduct literature reviews to identify at least FIVE critical strategic

issues that hinder the integration of facilities management into
CLO1 the development process.
10
 Identify the critical strategic issues of the above.
 Elaborate each of the critical strategic issues with supporting
evidences or case studies.

c) Make a comparison between Malaysia and ONE country on the FM

CLO1 experience in property development industry.

 Discuss on the barriers and challenges based on the FM 10

experience of selected country and compare with the
implementation in Malaysia.

d) Conclusion and recommendations.

CLO1  Provide conclusion based on the findings of the critical strategic

issues and comparison of the FM experience in property
development industry. 5
 Provide recommendations corresponding to the specific
conclusions in relation to critical strategic issues identified earlier.

OVERALL TOTAL
30

Assignment checklist for Question 2

Assessment tasks Mark allocation

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a) Introduction on the chosen industry.
CLO2
 Overview of the current chosen industry in the context of facility 5
management.
(For example: FM healthcare and related to the medical tourism)

b) Determination of the strategic facility management performance

CLO2 measurement of the chosen industry in order to meet the
stakeholders’ requirements or expectations.

 Reasons of the performance measurement of the chosen

industry
20
 The characteristics of the strategic facility management
performance measurement
 Evaluation of the effect of the strategic facility management
performance measurement factors
 Determine ONE performance measurement practice in FM and
elaborate in detail.

c) Conclusion and recommendations.

CLO2
 Provide conclusion based on evaluation done on the
performance measurement of the chosen industry.
5
 Provide recommendations corresponding to the specific
conclusions in relation to the evaluation done earlier.

OVERALL TOTAL
30