UNIT-1

1. Supporting- Synonyms- Ancillary, Subservient, Abetting. Antonyms-Restraint, Deterrence,

Discouragement
2. Informal- - Synonyms- Unceremonious, Breezing, Congenial. Antonyms-Decorous, Formal,
Ceremonial, Uptight, Conventional
3. Soar- - Synonyms- Ascend, Escalate, Upsurge. Antonyms- Descend, Slump, Plummet, Dwindle
4. Overwhelm- Inundate, Submerge, Deluge, Engulf
5. Autocratic- Tyrannical, Domineering, Czar like, Monocratic. Antonyms-Tractable, Democratic,
Compliant, Yielding
6. Unique- Synonyms- Solitary, Sui-generis. Antonyms- Common, Prevailing, Heterogonous,
Perennial
7. Alter- Synonyms- Recast, Redo, Revamp, Vary, Rejigger, Metamorphose, Mutate. Antonyms-
Stabilize, impasse,
8. Egalitarian- Synonyms-Populist, moderate, Democratic. Antonyms-Snob, Snoot
9. Consistent- Synonyms- Concordant, Congruous, Conformable. Antonyms- Incongruous,
Inconsistent.
UNIT-2

Synonym: 11. Interaction--- communication

1. Tremendous ----fantastic, awesome 12. Option---choice
2. Nitty-gritty----- basics, essence
3. Hands-on---- pragmatic
4. Delegate--- nominee Antonym:
5. Trouble shooting ----disaster control 1. Tremendous: Little, small
6. Interpersonal--- social 2. Hands on: Impractical
7. Flamboyant---glamorous 3. Interpersonal---unsocial
8. Jet setting--- journeying 4. Flamboyant—plain
9. Lavish--- exaggerated 5. Lavish—poor
10. Seldom---- rarely 6. Seldom: often

UNIT-3

Select appropriate answer from the options

1.Do in a way that is too extreme

a. underdo b. overdo c. undo d. done

2. Stop working usually at the end of the day

a. shut off b. kick off c. knock off d. pass off

3. Walk into the room without being invited

a. push in b. barge in c. bang in d. shut in

4. Question
a. query b. quary c. answer d. both a and b

5.Polite behavior
a. cover up b. courtesy c. calling d. candid

6. Having to work too much

a. overwork b. over time c. extra work d. work off

7. ‘Internal Communications’ in an organization means

a. Wi-Fi b. wireless c. inside the organization d. thinking in your mind

8. Which type of message does not need to be addressed to anyone

a. Note b. email c. memo d. Notice

9. Another word for ‘within the organization’ is

a. out house b. in house c. internal house d. inside house.

10. Rota is
a. name of an organization b. a type of excel sheet
c. list showing when each of a number of people has to do a particular job.
d. list bearing the name of employees

UNIT-4

SYNONYMS ANTONYMS

1. Impartiality – fairness/ justice/ equality Unfairness

2. Assertiveness – firmness/ conclusiveness
3. Dominating – authoritative/ domineering/imperious
4. Proceedings- dealings/ transactions/matters
5. Deadline – limit/ period/bound/cut off
6. Digressing- get off the subject/ roam/wander go direct/stay
7. Productive – energetic/ constructive/useful inactive/ unproductive/weak
8. Inconvenience- drawback/hindrance/fuss advantage/ comfort/tranquility
9. Agenda – program/plan/ schedule
10. Delegates – agent/ambassador/senator

UNIT-5

Meanings:
1. Helpdesk: The counter from which customer queries are handled.
2. Shipped: To transfer from one place to another.
3. Reliability: The ability to depend on a particular thing.
4. Handle: To manage and use.
5. Retaining: Ability to keep and maintain.
6. Redundant: That which is no more in use.
7. Loyalty: When a customer sticks to a particular company for a particular product.
8. Strategy: A plan of action designed to achieve a long-term goal.
9. Acquisition: An asset or object bought or obtained.
10. Outsourcing: Obtain goods or services from an outside supplier.

UNIT-6

1. CUSTOMER-
SYNONYMS- BUYER, PURCHASER, SHOPPER, CLIENT, CONSUMER
ANTONYMS- SELLOR, VENDOR, SUPPLIER, TRADER, DEALER, MERCHANT

2. RELATIONSHIP-
SYNONYMS- CONNECTION, ASSOCIATIO, LINK, BOND, UNION, TIE-UP
ANTONYMS- BREAK-UP, DISUNION, DIVISION, PARTING, SEPARATION

3. VALUE
SYNONYMS- WORTH, DISTINCTION, VIRTUR, GRACE, MERIT
ANTONYM- DEFICIENCY, DEMERIT, DISVALUE

4. SUCCESSFUL-
SYNONYMS- AUSPICIOUS, PROSPEROUS, AT THE TOP, AT TOP OF LADDER,
FLORISHING, VICTORIOUS
ANTONYMS- UNSUCCESSFUL, HOPELESS, UNFAVOURABLE, UNFORTUNATE,
UNPROFITABLE

5.SEVERAL-
SYNONYMS- A NUMBER OF, VARIOUS, SOME, A HANDFULOF, A FEW
ANTONYMS- A LOT, MANY

6. INTEREST-
SYNONYMS- INCLINATION, ENGROSSMENT, IMPORTANCE
ANTONYM- DISINTEREST, NEGLECT, DISREGARD, IGNORANCE
7. CRITICAL-
SYNONYMS- GRAVE, SERIOUS, ACUTE, VERY BAD, DIRE
ANTONYMS- UNIMPORTANT, COMPLIMENTARY, INSIGNIFICANT, PETTY

8. CHEAP-
SYNONYMS-INEXPRESSIVE, AFFORDABLE, LOW-PRICED, LOW-COST
ANTONYMS- EXPENSIVE, HIGH-PRICED, COSTLY, PRICEY

9. ALLOCATE-
SYNONYMS- ALLOT, ASSIGN, GRANT, ADMINISTER, APPORTION
ANTONYMS- HOLD, KEEP TOGETHER, WITH HOLD

10. MONITOR-
SYNONYMS- CHECK, OBSERVE, SUPERVISE, ANALUSE
ANTONYMS- IGNORE, NEGLECT

11. CO-ORDINATE
SYNONYMS- HARMONISE, CORRELATE, INTERRELATE, SYNCHRONISE, BRIG
TOGETHER
ANTONYMS- DISHARMONY, VARIABLE, UNPARALLEL

12. ASSESS-
SYNONYMS- APPRAISE, ESTIMATE, EVALUATE, VALUATE, JUDGE
ANTONYMS- ABATE, DIMINISH, DISREGARD, EXCUSE, IGNORE

13. PROMOTE-
SYNONYMS- SUPPORT, ENCOURAGE, PROGRESS, FOSTER, DEVELOP, BOOST
ANTONYMS- DEMOTE, DISCOURAGE, BLOCK, PREVENT, REPRESS

14. POTENTIAL-
SYNONYMS- POSSIBLE, LIKELY, PROSPECTIVE, PROBABLE
ANTONYMS- ACTUALITY, REALITY; CERTAINTY.