CMMI DEVELOPMENT V2.
0 ARCHITECTURE
AND PRACTICE AREA ORGANIZATION
Capability Area
Ensuring Quality
Develop and manage
high-quality requirements
and products
Doing
Engineering & Developing Products
Create products that meet or
exceed customer expectations
Selecting & Managing Suppliers
Minimize supply chain risk
Planning and Managing Work
Optimize schedules to
reduce time-to-market
Managing
Managing Business Resilience
Anticipate and adapt to
disruptions and opportunities
Managing the Workforce
Maximize training e"ectiveness
and sta" productivity
Enabling
Supporting Implementation
Ensure product integrity
and stakeholder buy-in
Building & Sustaining Capability
Improving
Sustain process e‰ciency
and performance
Improving Performance
Establish, track and measure
performance goals aligned to
your business needs
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REQUIREMENTS
Practice Area
Requirements Development & Management
Process Quality Assurance
Verification & Validation
Peer Reviews
Technical Solution
Product Integration
Supplier Agreement Management
Estimating
Planning
Monitor & Control
Risk & Opportunity Management
Organizational Training
Causal Analysis & Resolution
Decision Analysis & Resolution
Configuration Management
Governance
Implementation Infrastructure
Process Management
Process Asset Development
Managing Performance & Measurement
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DEVELOPMENT
AND MANAGEMENT
ENSURING QUALITY
Required PA Information
Intent
Elicit requirements, ensure common
understanding by stakeholders, and
align requirements, plans, and work
products.
Value
Ensures that customer’s needs and
expectations are satisfied.
PROCESS QUALITY
ASSURANCE
Required PA Information
Intent
Verify and enable improvement of the
quality of the performed processes and
resulting work products.
Value
Increases the consistent use and
improvement of the processes to
maximize business benefit and
customer satisfaction.
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 VERIFICATION TECHNICAL
AND VALIDATION SOLUTION
Required PA Information Required PA Information

ENGINEERING & DEVELOPING PRODUCTS

ENSURING QUALITY

Intent Intent
Processes for this Practice Area will: Design and build solutions that meet
• Verify that selected solutions customer requirements.
and components meet their Value
requirements Provides a cost-effective design
• Validate that selected solutions and and solution that meets customer
components fulfill their intended use requirements and reduces rework.
in their target environment
Value PRODUCT
Verification and validation of selected
INTEGRATION
solutions and components throughout
the project increases the likelihood Required PA Information
that the solution will satisfy the Intent
customer. Integrate and deliver the solution that
addresses functionality and quality
PEER REVIEWS requirements.

Required PA Information Value

Increases customers’ satisfaction by
Intent
giving them a solution that meets or
Identify and address work product
exceeds their functionality and quality
issues through reviews by the
requirements.
producer’s peers or Subject Matter
Experts (SMEs).
Value
Reduce cost and rework by
uncovering issues or defects early.

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 SUPPLIER ESTIMATING
AGREEMENT Required PA Information
MANAGEMENT Intent

PLANNING AND MANAGING WORK

SELECTING & MANAGING SUPPLIERS

Required PA Information Estimate the size, effort, duration, and

Intent
Establish an agreement with selected
suppliers, ensure that the supplier and
the acquirer perform according to the
cost of the work and resources needed to
develop, acquire, or deliver the solution.
Value
Estimation provides a basis for making

terms over the course of the agreement, commitments, planning, and reducing

and evaluate the supplier’s deliverables. uncertainty, which allows for early
corrective actions and increases the
Value
likelihood of meeting objectives.
Provides an explicit understanding
between the acquirer and supplier to
maximize the success of agreed-on
efforts to deliver a supplier deliverable.
Additional Required PA Information
In this practice area, the term “supplier
deliverable” is an item to be provided
to an acquirer or other recipient as
specified in an agreement.The item can
be a document, hardware or software
item, a service, or any type of solution
or work product.

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 Additional Required PA
PLANNING
Information
Required PA Information Planning includes developing budgets
Intent and schedules based on estimates;

PLANNING AND MANAGING WORK

PLANNING AND MANAGING WORK

Develop plans to describe what is identifying the appropriate set of

needed to accomplish the work within stakeholders and tasks; managing
the standards and constraints of the risks; determining the necessary
organization, including the: resources; and developing and
• Budget keeping the project plan updated to
• Schedule reflect how work is being performed.
• Resource demand and capacity
• Quality
• Functionality requirements MONITOR AND
• Risks and opportunities
CONTROL
Plans also describe:
Required PA Information
• The work to be performed
• Applicable organizational set of
Intent
Provide an understanding of the
standard processes, assets, and
project progress so appropriate
tailoring guidelines
corrective actions can be taken when
• Dependencies
performance deviates significantly
• Who performs the work
from plans.
• Relationships with other plans
• Stakeholders and their role Value
Increases the probability of meeting
Value
objectives by taking early actions to
Optimizes cost, functionality, and
adjust for significant performance
quality to increase the likelihood that
deviations.
objectives will be met.

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 RISK AND ORGANIZATIONAL
OPPORTUNITY TRAINING
MANAGEMENT Required PA Information

MANAGING THE WORKFORCE

Required PA Information
MANAGING BUSINESS RESILIENCE

Intent
Intent Develop the skills and knowledge of
Identify, record, analyze, and manage personnel so they perform their roles

potential risks or opportunities. efficiently and effectively.

Value Value
Mitigate adverse impacts or capitalize Enhances individuals’ skills and
on positive impacts to increase the knowledge to improve organizational
likelihood of meeting objectives. work performance.
Additional Required PA Information
In this practice area, the term “risk”
is used for uncertainties that may
have a negative impact on achieving
objectives. The term “opportunity”
is used for uncertainties that may
have a positive impact on achieving
objectives.

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 CAUSAL ANALYSIS CONFIGURATION
AND RESOLUTION MANAGEMENT
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SUPPORTING IMPLEMENTATION
SUPPORTING IMPLEMENTATION

Intent
Identify causes of selected outcomes
and take action to either prevent
recurrence of undesirable outcomes
or ensure recurrence of positive
outcomes.
Value
Addressing root cause issues
eliminates rework and directly
improves quality and productivity.
Intent
Manage the integrity of work products
using configuration identification,
version control, change control, and
audits.
Value
Reduces loss of work and increases
the ability to deliver the correct
version of the solution to the
customer.

DECISION ANALYSIS
AND RESOLUTION
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Intent
Make and record decisions using
a recorded process that analyzes
alternatives.
Value
Increases the objectivity of decision
making and the probability of selecting
the optimal solution.

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 GOVERNANCE
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Intent
BUILDING & SUSTAINING CAPABILITY
Provides guidance to senior
management on their role in the
sponsorship and governance of
process activities.
Value
Minimizes the cost of process
implementation, increases the
likelihood of meeting objectives,
and ensures that the implemented
processes support and contribute to
the success of the business.
IMPLEMENTATION
INFRASTRUCTURE
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Intent
Ensure that the processes important
to an organization are persistently and
habitually used and improved.
Value
Sustains the ability to consistently
achieve goals and objectives efficiently
and effectively.
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PROCESS
MANAGEMENT
Required PA Information
IMPROVING PERFORMANCE
Intent
Manages and implements the
continuous improvement of processes
and infrastructure to:
• Support accomplishing business
objectives
• Identify and implement the most
beneficial process improvements
• Make the results of process
improvement visible, accessible, and
sustainable
Value
Ensures that processes, infrastructure,
and their improvement contribute
to successfully meeting business
objectives.
PROCESS ASSET
DEVELOPMENT
Required PA Information
Intent
Develop and keep updated the process
assets necessary to perform the work.
Value
Provides a capability to understand and
repeat successful performance.
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 MANAGING
PERFORMANCE
AND MEASUREMENT
IMPROVING PERFORMANCE
Required PA Information
Intent
Manage performance using
measurement and analysis to achieve
business objectives.
Value
Maximizes business return on
investment by focusing management
and improvement efforts on cost,
schedule, and quality performance.
Additional Required
PA Information
This practice area helps to:
• Ensure that benefits and business
performance are the leading
factors in driving performance and
improvement.
• Change the paradigm from “process
improvement leads to performance
improvement” to “performance
is the primary driver of process
improvement”.
• Use the results of measurement
and analysis to manage and control
performance at various work and
business levels.
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Performance and measurement management
includes:
• Setting objectives for:
• The business
IMPROVING PERFORMANCE
• Measurement and performance
• Quality and process performance
• Allocating and tracing objectives to subordinate
levels in the business and processes
• Defining measurements to improve the
understanding of progress towards achieving the
objectives
• Analyzing measurement and performance data to:
• Understand the relationship and
interactions between performance and
process
• Define and take actions to address any
observed issues with achieving objectives
• Make the performance results and related
benefits clearly visible to all stakeholders
The term “measurement and performance objectives”
is used to describe quantitative or qualitative
objectives that do not require the additional rigor
of statistical and other quantitative techniques. In
this practice area, the term “quality and process
performance objectives” is used within high maturity
practices. These objectives include the use of
statistical and quantitative analysis on the related
data.
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