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PAGE 1 of 18 Metropolitan Knoxville Airport

CONTINUATION SHEET BUSINESS PROPOSAL Authority ‘Flynoxville.com’

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RFP issued on February 18, 2019

Business Proposal
For

Website Redesign for FlyKnoxville.com

Submitted by:
Sandeep Reddy

470 Olde Worthington Rd, Suite #325


Westerville, OH, 43082
Tel: 614-504-8804
Fax: 614-818-4630
ORIGINAL PROPOSAL
Date of Submission: 03/29/2019

Neumeric Technologies Corporation


470, Olde Worthington Rd, Ste 325, Westerville, OH 43082  1(614) 882-7170 1|Page
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Table of Contents
1 TRANSMITTAL LETTER................................................................................................................................ 3
2 COVER LETTER............................................................................................................................................ 3
3 AN OVERVIEW OF YOUR COMPANY, INCLUDING COMPANY SIZE, TEAM INTRODUCTIONS, QUALIFICATIONS,
LOCATION, AND YEARS IN OPERATION................................................................................................................ 3
NEUMERIC’ S OVERVIEW...............................................................................................................................................3
NEUMERIC’S ORGANIZATIONAL CHART.............................................................................................................................4
4 A SUMMARY OF YOUR WEBSITE DESIGN APPROACH, INCLUDING THE DEVELOPMENT PROCESS YOU FOLLOW AND
MAJOR MILESTONES AND EVALUATIONS............................................................................................................ 4
4.1 PROVIDE DETAILS ON ANY ASPECT OF THE PROJECT THAT WOULD HAVE TO BE OUTSOURCED OR SUBCONTRACTED.
........................................................................................................................................................................... 8
5 A LIST OF AT LEAST FOUR (4) WEBSITE URLS AND SUPPORTING MATERIALS FROM RECENT WEBSITE REDESIGNS
YOUR COMPANY HAS COMPLETED...................................................................................................................... 8
6 A LIST OF THREE (3) REFERENCES OF YOUR PAST CUSTOMERS. PLEASE INCLUDE THEIR COMPANY NAME, WEBSITE
LINK, AND CONTACT INFORMATION OF THE PERSON YOU WORKED WITH..........................................................9
7 A PROJECT PLAN AND TIMELINE, INCLUDING PROPOSED TASKS NECESSARY TO ACCOMPLISH THE PROJECT DEFINED
IN THE PROJECT SCOPE...................................................................................................................................... 10
8 A LIST OF USABILITY STANDARDS, TRAINING, AND QUALITY CONTROL METHODS.....................................10

Neumeric Technologies Corporation


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1 Transmittal Letter

Neumeric Technologies Corporation


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2 Cover letter

Neumeric Technologies Corporation


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3 An overview of your company, including company size, team


introductions, qualifications, location, and years in operation.

Based in Westerville, Ohio, Neumeric Technologies was founded in 1999. We began with a focus on
delivering niche application solutions to private and public sector clients. Since our beginning, we have
grown to an international staff of +300 team members, developed and implemented over 150 software
applications including web and mobile applications, data migrations, managed services and hosting. Our
engagements range from 1 month to more than 3 years with project values ranging from $10,000 - $3M.
Our mobile applications are developed for both Android and iOS native platforms along with cross
platform technologies including Ionic, Cordova, and PhoneGap.

The services we provide are:

 Software Product & Application Development: Enterprise and Mobile Applications.


 Managed Service Provider: Hosting, Security, 24/7 Technical Support, Call Center, etc.
 IT Project Outsourcing and Consulting Services with Onshore & Offshore application
development provided specifically for fixed or time and material pricing.
 IT Staff Augmentation Services –with expertise in Java/J2EE, .Net and Data Analytics/BI
Reporting.

Our public sector clients include: Cincinnati Public Schools, Baltimore County Public Schools,
Montgomery College (MD), the University of Oklahoma, Waukesha County (WI), the State of North
Carolina, the State of South Carolina, the State of Ohio, the State of Mississippi, the State of Vermont,
the County of San Mateo, Sonoma County, the City of Phoenix, and the City of Delray Beach,FL. Our
private sector clients include: Fannie Mae, Anthem, Kroger, Chase Bank, Nation Wide Insureance,
Molinai Healthcare, Toyota, Ford, and General Motors.

Neumeric’s core team for the proposed MKAA project is a group of highly experienced technology
experts. Our proposed team has expertise in multiple technologies and are well positioned to execute the
scope of work pertaining to this RFP. Below table refers roles and responsibilities of the staff.

Name Role Responsibilities


Sriram Paturi Project +11 years of experience in .Net Development and Project
Manager / Lead Management
Ram Gudimetla Architect +20 years of experience in Product Development
Krishna Vedula Business Analyst +9 years of experience in business process redesign and
documentation with understanding of technological trends
and latest office automation tools
Kranthi Kiran Web Designer +8 years of web design experience in Web technologies and
CMS (Java, WordPress, Drupal etc.)
Karthika Web Developer +9 years of experience in designing, coding, testing,

Neumeric Technologies Corporation


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Kothapally debugging software applications in wide range of


technologies.
Praneet Jataprolu Web/Mobile +15 years of experience in application development services.
developer
Sivanand Quality +8 years of experience in IT with emphasis on Software
Vangipurapu Assurance Testing/Quality Assurance. Experience in testing of
Standalone, Server and Web based applications using
Manual and Automation testing tools
Venkatesh Venkatesh +3 years of experience in various SEO activities using a
Pericherla Pericherla (SEO variety of tools
Team)
Kasi Viswanath Digital +3 years of providing Digital Marketing content, helps desk
Marketing and support desk services. Managing social media pages of
Neumeric.
Sandeep Reddy Account +8 years’ experience of high volume and Tier 1 account
Manager management

4 A summary of your website design approach, including the


development process you follow and major milestones and
evaluations.
4.1 Understanding the Existing Website
During our review process of the existing MKAA website, our team has observed that the website is a
non-responsive across multiple devices, has prolonged loading time, images are non-optimized for
multiple devices, there is a protracted server response time, technology issues (no software or coding
libraries could be identified on your page), and multiple security issues (we were unable to identify an
SSL encrypted (HTTPS) version of your website and the landing page does not redirect to a HTTPS
(SSL secure) version

Our initial study of the MKAA’s website shows:

Neumeric Technologies Corporation


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Pre-optimization Report

Pre-optimization Report
Domain Perspective Details
URL https://flyknoxville.com/
Google Indexed Pages 7
Back Links 869
Domain Authority 41/100
Page Authority 38/100
Alexa Global Rank 1,322,958
Alexa USA Rank 192,634
H1 Tag Not Found
H2 Tag Not Found
Broken Links Found
Title Found
Meta Description Found
Page Speed Insight (Desktop) 76/100
Page Speed Insight (Mobile) 44/100
Mobile Friendly Test Not Mobile friendly
Social Media Found
Image alt tags Found
sitemap.xml File Not Found
Robots.txt File Found
Google Analytics Found
Custom 404 Page Found
Favicon Found
Canonicalization issue Not Found
On Page SEO Score: 58/100

On Page SEO Issues to Resolve

 A Need to resolve the link issue as https://www.flyknoxville.com is not working


(https://flyknoxville.com this link is working)
 A Need to optimize Meta Title and Meta Description Tags
 A Need to add H1 & H2 Tags
 A Need to remove / resolve broken links
 A Need to add sitemap.xml file
 Need to improve page speed insights (Desktop & Mobile)

3.2 Our SEO Strategy for On page and Off page:

Neumeric Technologies Corporation


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With the goal of driving traffic, ease of navigation and site optimization our search engine optimization
(SEO) services for the portal will include both critical on-page SEO and off-page SEO adjustments. The
tools that we will deploy are:
S. No On Page SEO Off Page SEO
1 Page Titles Optimization Search Engine Submission
2 Meta Descriptions Optimization Social Bookmark Submission
3 URL Optimization Social Network Sharing
Body Tags Optimization (H1, H2,
4
H3, H4, etc.) Web 2.0 Submission
5 Keyword Density Article Submission
6 Internal Linking Guest Posting
7 Image Optimization Directory Submission
8 Google analytics setup Infographic Submission
9 Google webmaster tools setup Classified Submission
10 Robots.txt File Generation Question and Answer Submission
11 Sitemap.xml Creation Link Wheel Creation

4.3 Neumeric’s strategic approach to web design


We have five specific goals for the MKAA’s website project.

Design Parameter Goal


Purpose Ease of navigation, integration of web properties and
services, a pleasant user experience, scope for future
enhancement and scalability.
ADA compliant Compliant to the World Wide Web Consortium’s (W3C)
Web Content Accessibility Guidelines, WCAG 2.0 AAA
compliance, and Section 508 of the Rehabilitation Act
compliant.
Interactive and Engaging Useful, relevant, interactive and engaging.
Simplify and Streamline Easy to create new pages, contents, events (for non-coders),
Administration enable a single API that can post data.
Patron-User Experience Attractive navigation, rationing the number of menus.

We are confident that our team can be improve the current website’s look, feel and navigation and that
the sub sections will have a consistent appearance and functionality across the site.

Development process
Neumeric utilizes Agile Methodology, a structured, collaborative and detailed development approach on
all project implementations. The entire project is divided into different phases with clear delineation of
tasks and deliverables for each phase.

Neumeric’s phase wise implementation process is briefly described below.

Neumeric Technologies Corporation


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Phase I – Analysis Task Deliverable

 Establish the project scope  Documents of


and priorities functional, technical
 Study and review existing and conceptual
systems architecture, requirements.
documentation manuals  Detailed project plan
and dataflow with timelines.
management.
 Determine security,
scalability and availability
with stake holders.

Phase II – Site Task Deliverable


Architecture
 Study of the web portal  Finalization of a CMS
layout, navigational Product/Framework
themes and design themes. Wire-frame model
 Interview of the review Image snapshots for
board to understand the the proposed site,
rational for layout and Basic SEC details.
porting the important  Logo Design, Home
aspects to the proposed page, Admin Page
layout.  Back Office –for stake
holders and content
development team.

Phase III – Mock- Task Deliverable


Ups
 A mock web portal with  A responsive web
mostly static data to application design
provide an idea of overall will be created.
customer experience.

Phase IV – Task Deliverable


Implementation
 Review the functional &  Architecture & design
technical requirements. documents (sequence
 Develop the solution diagrams, design
topology and the templates, database

Neumeric Technologies Corporation


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integration architecture. design models, etc.).


 Setting up the complete  Tested components &
development environment TEST documentation.
and code deployment  Manuals (operation,
procedures. deployment,
 Review the code and do installation,
Performance testing. configuration, and
tuning help.

Phase V – Content Task Deliverable


Development
 Import and creation of  The final content is
documents and submitted for final
multimedia material. approval. Any changes
 Identification of all key to the same are met
users and their roles. with a Change request
process.
 The ability to track and
manage multiple versions
of a single instance of
content.

Phase VI – Task Deliverable


Integration Testing
Sanity/smoke testing, functional Generated by tool and
testing, regression testing, analyzed whether expected
performance testing (page load, value is equal to actual value
and refresh), compliance testing and results as pass / fail.
(ADA compliance for web Further, results will be
standards), compatibility testing customized as in separate
(Browsers). files.

Phase VII – Task Deliverable


Training
 Impacted users list with  The user and
skill set criteria per user Administrator training
group. would enable the staff
 Policies and procedures to to have a hands-on
schedule entire training experience to maintain
process. the application.

Phase VIII – Task Deliverable


Deployment

Neumeric Technologies Corporation


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 Documentation and  Deliverables will be


Training. the live system to
 Pilot implementation. MKAA.

Phase IX – Task Deliverable


Transition
This is the period where Deliver proper training and
Neumeric works with MKAA hand off user guides and
closely to do a proper hand off for materials that deliver in
the content development, Site independent functioning of
Administration, User MKAA portal with minimal
Administration etc. required support from
Neumeric.

4.1 Provide details on any aspect of the project that would have to be
outsourced or subcontracted.
Neumeric has all of the on-hand internal resources in order to fully complete the MKAA project and we
will not be outsourcing any part of this project to any outside parties or to any subcontractors for this
project.

5 A list of at least four (4) website URLs and supporting materials from
recent website redesigns your company has completed.
Neumeric’s website development projects of varied size and scope similar to the project in this RFP.

Project # 1: International Neuropsychological Society


In collaboration with Rampart Hosting, Neumeric successfully developed and deployed a website for
International Neuropsychological Society (INS). INS is a scientific and educational organization
dedicated to enhancing communication among the scientific disciplines which contribute to the
understanding of brain-behavior relationships. (https://www.the-ins.org/about-ins/ ).

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Neumeric developed the different modules of the website, which include Elections, Events, and Tests,
Membership sections along with payment gateway integrations of the website using custom plugins
developed in MVC and jQuery and integrated the developed plug-ins with the PayFlow payment
gateway. Neumeric also facilitated the development of backend operations for the website maintenance
which enabled the users to post content on the website.
Project #2: Fam-Ess Quest to Clean up
Quest to Clean-up (http://www.questtocleanup.com) is a cross platform application for use with all
devices and developed to encourage families to teach the concept of Earn, Save and Spend by providing
tools for the parents and kids to learn personal and fiscal responsibility. The application has recently been
expanded to interact with teachers, parents and students offering earned rewards for goals accomplished.
 Parents and teachers assign tasks to children and students with earned incentives
 Children and students complete their tasks
 The system monitors the sets, logs and records the various activities, sends out notifications to the
various user groups (standard and customized), has an interactive calendar and event planner, real
time text and chat, an event scheduler, e-wallet, and a payment portal.
 Parents and teachers approve the tasks and in response the children or students earn rewards.

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Project # 3: Corporate Elevator

Corporate Elevator is an IT professional resource provider (an IT staffing solution provider for direct
hire, C2C, consultant placements, and training) serving public and private sector clients. Neumeric
developed and deployed the website and access points for different user groups to obtain information on
job opportunities, upload candidate information into the CE data base, created the searchable filters
(Recent Job Posts, positions) by state, city and country, and potential employers, and developed the
communication portals between Corporate Elevator, their clients and their talent pool. Neumeric
developed the entire site, portals, links, content, filters, and analytical tracking and reporting functions
on for this project.

Project # 4: Sudhi Infomatics

Founded in 2008, Sudhi began as a niche recruiting and development firm serving the financial,
insurance, automotive and healthcare sectors. The Neumeric application development team designed the

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Sudhi portal (www.sudhi-infomatics) including the staff augmentation section with interactive links for
job seekers and employers looking to find top tier talent.

Project 5: Vasu Medical

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6 A list of three (3) references of your past customers. Please include


their company name, website link, and contact information of the
person you worked with.
Reference 1:
Company name Rampart Hosting

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Website link https://www.ramparthosting.com/


Name of Person and Title Rick E. Hulse II, President and CEO
Address 3989 Broadway Grove City, OH 43123
Telephone number & Email 1(614) 408 1440, rick@ramparthosting.com

Company name CRTC


Website link http://crtc.com/
Name of Person and Title Gerard Diaz
Address CRTC, PO Box 82267, Columbus, Ohio 43202-0267
Telephone number & Email 614-262-6662 crtc@crtc.com

Reference 2:

Reference 3:

Company name Vasu Medical Group Inc.


Website link http://www.vasumedical.com/
Point of Contact Sonya Combs - Office Manager
Address 99 N Brice Rd., Ste 240, Columbus OH 43213-6510
Telephone number & Email (614) 816-6579, scombs@vasumedical.com

Reference 4:
Company name NACM Southwest
Website link https://www.nacmsw.com/
Name of Person and Title Abby Odneal
Address 751 Plaza Blvd, Coppell, TX 75019
Telephone number & Email 9725180019 x 203, abby@nacmsw.com
Reference 5:

7 A project plan and timeline, including proposed tasks necessary to


accomplish the project defined in the Project Scope.
A project plan with the proposed tasks with a defined time line has been included in Exhibit 1.

8 A list of usability standards, training, and quality control methods.


Usability standards:

 ADA and WCAG 2.0 AAA Compliant – As mentioned above in our proposal the redesigned
MKAA website will be compliant per WCAG 2.0 AAA and Standarfd 508 of the ADA.

Training:

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Neumeric will work with the MKAA team to develop a comprehensive training program for the various
user groups and will ensure a smooth transfer of knowledge to the team. Training programs will be
devised in a manner to provide the various MKAA user groups confidence in the new system in as short
time possible. Reference materials will be provided along with the additional on call personal support
offered under our value-add maintenance and support program running 12 months following the 90 day
warranty period (at no charge). In addition, Neumeric will provide as needed tutorials including videos,
presentations, and a FAQ section.

Our training plan will be designed to include:


 The impacted users list
 Skill set criteria per user group
 Policies and procedures
 Training materials
 On-line Training rooms
 On-going training via the maintenance and support period
 Training timelines

“Lead” Training:
Neumeric will train a dedicated trainer who will become the MKAA website expert in using the
functionality associated with the various user groups and will be able to train all other members of the
team.

Train the Administrator:


An administrator will be trained separately so that the admin will be able to make modifications to the
website content and functionality as needed when needed. The admin will be trained on how to
add/modify Master data, create Security Users and assigning roles and groups to each User Group and
all other admin related works. They will be trained within the entire application so that the admin can
handle all issues of all User Groups/Users. The admin will also become the Point of Contact from
MKAA to Neumeric, in case of any Change Requests and/or Issues arise throughout the engagement.

Quality Control Methods:

 Quality Definition: The quality parameters will be defined during the initial meetings between
the MKAA team and Neumeric.
 Quality Planning: The quality parameters will be determined in the Quality Definition stage. This
becomes the road map for the Quality Assurance plan.
 Quality Assurance: The Deliverables which have been defined during the definition and planning
stages are fully outlined and shaped. This stage is accomplished by regular reviews and audits by
the Neumeric and MKAA project managers.

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 Quality Management: Neumeric’s Quality Management activities are centered around the
Quality Criteria Vs Quality Output mapping which has been identified and defined in the Quality
Plan documents.

9 A project budget in a line-item format stating the following fees, if


applicable:
a. Website redesign fee, project from beginning to end
i. Breakdown of staff hours
b. Recommended software pricing (if any)
c. Staff training fee
d. Customer service/Maintenance fee
e. Future redesign additions fee

10 POC
The Neumeric POC has been included in Exhibit II.

Neumeric Technologies Corporation


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