Jemimah Razalan

206-953-7017 • razalanjemim@seattleu.edu
Skills and Abilities
• Leadership: Value effective communication in conversation and writing. Communicate goals, plans, and
instructions so everyone understands them and their role in achieving them.
• Responsibility: Able to take responsibility for duties and owning up to mistakes. Willing to do what needs
to be done to complete tasks.
• Flexibility: Able to identify variety of methods and approaches in different circumstances to get the best
end result. Willing adapt to various situations.

Experience
Learning Assistance Programs Seattle University January 2020 – Present
Graduate Intern
• Gaining valuable knowledge and skills connected to enhancing college student experiences with academic
support services (specifically tutoring and learning strategies) offered at LAP at SU
• Learning how to create, implement, and cultivate useful academic support training and learning workshops
for students, student-employees, academic support staff, and faculty
• Gaining useful skills and knowledge related to data collection, assessment, and interpretation

Student Success and Outreach Seattle University September 2019 –

Graduate Intern December 2019
• Created and implemented programming for National Celebrate First-Generation College Students Day for
over 25 students that identified as first-generation college students. Delegated tasks to staff and student-
staff who helped with preparations and engaging students during the event.
• Created a survey for First-Generation Families and obtain and insight and feedback to enhance the First
Family Experience
• Developed an understanding of First-Generation Success Resources at Seattle University through
professional networking and collaborating with First-Generation Partners members and site supervisor

Disability Services Graduate Seattle University September 2018 - Present

Assistant
• Support the Media and Access Technology Coordinator at Disability Services with helping around 95
students per quarter in accessing textbooks and course materials in alternative formats by running texts
through Optical Character Reader in Adobe PDF
• Support the Testing Center and Accommodation Coordinator at Disability Services with testing
accommodations and proctoring for over a 100 students per quarter using a new online accommodation
management system. Created tutorial videos for students and faculty on how to navigate the new system
using a Learning Management Platform called Canvas and Microsoft Office PowerPoint
• Support office staff in data entry into a software management program and provide coverage at the front
desk when needed such as answering phone calls, taking notes, scheduling appointments for advisors using
the new online system and Outlook Calendar; Completed FERPA training

Learning Center Director College of the Marshall Islands August 2015 – August
2018
• Oversaw the daily operations of the Learning Center and designated computer labs by ensuring they were
open during hours of operation, making sure equipment such as printers, computers, and air conditioners
were working well and reported issues immediately to appropriate departments, ensured that study spaces
and work areas were neat and clean
• Directed four Academic Support staff and supervised around 10 to 25 student tutors and computer lab
monitors
• Developed a recruitment, interview, assessment, and hiring process for the Academic Support Program
staff and student-staff and developed and implemented student-staff performance forms
• Developed student satisfaction surveys and trained staff and student-staff on distributing and collecting
feedback using Google Forms
• Planned and implemented a developed Learning Center electronic log-in sheet for efficient data collecting
using Google Sheets
• Created two to three training sessions and team building workshops for four staffs and 10 to 25 student
workers each semester

Career Pathways Mentor Northwest Arkansas May 2009 – July 2009

Community College
• Facilitated in recruiting interested youths, particularly from the Marshallese community in Springdale, for
the College
• Helped over 20 interested potential college students with admission, financial aid, and registration
• Co-created lessons and lead activities for students registered into the Summer Bridge Program that
introduced hands-on approach to learning important life and study skills.

Coordinator of Student College of the Marshall Islands October 2006 – May 2007
Development Assistant
• Supported the Coordinator of Student Development with two student-related campus programs (Student
Leadership Development and Community Development) by planning and leading group activities and
provided administrative support for the College’s Student Center
• Co-created lessons and lead activities for the College Experience course and the Kids Summer Program
• Facilitated in the recruitment of new Student Leaders/Student Ambassadors and provided program and
project development reports for the Coordinator

Program Dormitory Manager College of the Marshall Islands June 2006 – December
Interim 2006
• Managed two residence halls housing over 60 students. Supervised and mentored four student resident
assistants.
• Created schedules for weekly meetings and cleaning of common areas for residents and RAs
• Created and lead two to three social activities for residents and RAs to create community and teamwork
projects and completed a Dormitory Conflict exercise and Facilitated two training activities for RAs

Education
Seattle University Seattle, WA Anticipated Graduation: June
2020
Master of Education in Student Development Administration

University of Hawaii at Hilo Hilo, HI December 2009

Bachelor of Arts in English

College of the Marshall Islands Majuro, MH May 2006

Associate of Arts in Liberal Arts