CULTURE

DECK
WHY GLINTS?
VISION
To impact 100 million careers and 1
million organizations and to be the
world’s leading full stack career
Where We’re Heading
development and human resource
ecosystem.
5 YEARS
#1 full stack tech-enabled career
development and human resource

BASECAMP ecosystem in Southeast Asia.

PURPOSE To realise human potential for all
people and organizations.
Our “WHY”
CULTURE
#RIIBCOH
WHAT IS

CULTURE?
CULTURE = VALUES OF AN ORGANIZATION
 THIS
CULTURE
CODE
IS WHAT SPECIAL
ABOUT GLINTS
THIS IS
WHO WE
ARE THESE ARE OUR VALUES
WHEN IN DOUBT,
WE USE THESE

CULTURAL
VALUES
TO GUIDE OUR
DECISIONS
#RIIBCOH
Core Values
1. Relentlessly Resourceful: Whatever it takes, just make it happen (ethically)

2. Integrity: Have courage, be guided by the truth, don’t be afraid

3. Impact: Missionaries, not mercenaries

4. Beginners’ Mindset: Stay humble, don’t be attached to ego

5. Customer Obsessed: Customers First

6. Ownership: Care intensely about the mission and take responsibility

7. High Standards: Dream big and deliver epic outcomes fast

RIIBCOH
#RELENTLESSLY
RESOURCEFUL
#RELENTLESSLY
RESOURCEFUL
(Whatever it takes, just
make it happen)
We retain our gritty and resourceful roots
even as we enter the hyper-growth phase.
We do whatever it takes to achieve the
outcome ethically. During tough times, we
stay optimistic and never give up on our
vision and mission.
● Persist in the face of rejections or
difficulties
● Seek out resources and
information even without
guidance (Don’t complain about
the lack of resources)
● Accomplish more with less
● Experiment and do whatever it
takes to achieve the outcome
ethically
● Rally optimism and possibilities
in tough times
RIIBCOH
#INTEGRITY

#INTEGRITY
(Be guided by the truth,
don’t be afraid)
Having courage to say the right things,
do the right things and make the right
decisions allows us to build an enduring
organisation. Allowing the truth to be the
ultimate judge also greatly simplifies
decision-making.
● Have the courage to say the same
things behind and in front of a person
(No gossiping)
● Be congruent and treat the cleaner and
chairman with equal respect (No
sucking up)
● Dare to respectfully challenge decisions
or point out problems, even when doing
so is uncomfortable. But will commit
once a decision is reached. (No
yes-mans or sore losers)
● Be accountable and follow through with
your commitments (No dropping of
balls)
● Have the courage to do the right thing,
even when it is difficult (No cowards)
RIIBCOH
#IMPACT
#IMPACT
(Missionaries,
not mercenaries)
We work not simply for business
success, but also for meaning,
purpose and impact. We want to
make a dent in our part of the world.
Ultimately, it is the missionaries, not
mercenaries, who can change the
world.
● Come from a place of good
intentions to make a difference
● Deliver tangible impact to our
customers and users
● Do meaningful work and work for
something bigger than yourself
● Care deeply for and develop your
team and the organisation
● Foster a sense of mission and lead
by values, not only KPIs and
processes
RIIBCOH
#BEGINNER’S
MINDSET
#BEGINNERS’
MINDSET
(Stay Humble, don’t be
attached to ego)
Staying humble and setting aside our
egos allows us to grow more, make
better decisions and develop more
meaningful relationships.
● Seek out and consider feedback (even
harsh ones) to keep growing
● Have a growth mindset; make
continuous, never-ending
improvement (Kaizen!)
● Have the self-honesty to admit
mistakes and the courage to change
● Reason from first principles, stay open
to ideas and don’t irrationally attach
to your ego and opinions
● Consider multiple points of view
● Be aware of cognitive biases
● Make decisions with evidence and
data instead of rhetoric
● Foster a culture of honest feedback
exchange
RIIBCOH
#CUSTOMER
OBSESSED
 ● Be respectful and friendly to our customers

#CUSTOMER ● Work vigorously to deliver our promises and

earn customer trust
Go above and beyond to turn our customers

OBSESSED
●
into raving fans
● Creating customer value is the most
important KPI
Delight Our Customers ● Anticipate customers’ needs and identify
opportunities to innovate and create more
Our customers and users are the customer value
reason we exist. Putting them first
means delivering 10x more value than
they expect through top-notch service
and disruptive product offerings.
RIIBCOH
#OWNERSHIP

#OWNERSHIP
(Care intensely about the
mission and take
responsibility)
To achieve extraordinary performance
and impact, each and everyone first
have to internalise the mission and
make it our own.
● Be dedicated and committed, work hard and
●
do your best
Take full responsibility for the situation and
think about what you can make happen,
rather than what has happened
● Care intensely and step up to the challenge
for your team and the whole company, even
if it means sacrificing your personal interests
● Proactively go above and beyond to help
others in the company
● Actively feedback ideas and areas of
improvement to create more value even
when out of your scope
● Foster a sense of community and help
strengthen ownership in the team and
company
RIIBCOH
#HIGH
STANDARDS
#HIGH
STANDARDS
(Dream big and deliver epic
outcomes fast)
The reasonable person adapts oneself
to the world: the unreasonable one
persists in trying to adapt the world to
oneself. Therefore all progress
depends on the unreasonable person.
● Don’t settle for anything less than
outstanding
● Focus on results and outcomes, not only
activities and processes
● Move fast and get things done
● Hold each other accountable to high
standards
● Set ambitious goals
● Constantly raise standards for self, team and
organisation
Talent
Impact
● Local Indonesian who moved from Pekanbaru
to Batam with $100 in savings to join Glints
Academy
● Had to work part-time as a dishwasher
● 4 months later, he graduated and was hired
by one of Glints’ employers within 5 days
● Income tripled from $300 to $900/month and
was able to purchase a Macbook Pro and got
to do what he loves
Company
Impact
● WebImp is a local SME that does web
development
● Constrained by local supply and cost of tech
talent and had difficulty servicing all the
demand he was facing and was
contemplating moving into Vietnam
● Decided to build offshore engineering team
through Glints TalentHub
● 10 out of 18 employees are hired through Glints
● Recognised as Best Tech Firm to work for in
2019 by Singapore Computer Society
 SOME OF OUR BACKERS
US $10m+ raised so far from top investors:

And More...
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 To all present & future Glintstars:
Thank You For Reading.

Join us on our journey and let’s build something great together. It won’t be easy ride, but it
will be a great journey.

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