The owner states that by restricting water flow of the showerheads of all the twelve

buildings, Sunnyside Towers complex can increase profit further. However, this
argument rests some several skew assumptions that are not strong enough to
support the claim.
First of all, the owner assumes this policy can save the water usage and thus save the
money without knowing actual water usage per household before and after the
adjustment. However, it is likely that since the residents will lengthen their shower
time due to the low water pressure, or they will simply change to take a bath, which
can consume even more water. Therefore, the exact number of water usage is
wanted in order to evaluate the effect of the adjustment.
The owner further assumes that since there are only few complaints about the
adjustment, modifying showerheads throughout the twelve building is acceptable
and plausible. This assumption is problematic in two reasons. First of all, it is
common sense to know that when there’s one customer complaining, it suggests
that more than ten customers might have encountered the same problem. Most of
the people are just too busy to complain or not motivated to do so. Unless the owner
conducts a more thorough investigation of the residents’ opinion about adjustment,
the acceptability can’t be inferred from the number of complaints. Moreover,
another problematic reason is that we don’t have the detailed information regarding
the buildings. It is likely that those who live in the first three buildings pay very low
rent, thus they are willing to endure the inconveniency. However, their situation
might not be applied to the whole twelve buildings. The unwarranted adjustment
could cause the residents to move out, which will not save money but lose customers
forever. Therefore, it is only with complete information about the buildings’
condition and the residents’ types can we further conduct cost-benefit analysis of
this adjustment.
In addition, given that this adjustment can really save a lot of water, the assumption
that saving water can result in a considerable savings is doubtful. Here we need to
ask, how much is the water bill per month? Does water bill account for most of the
current expense? Since water bill is usually the lowest among the expenses, which
includes electricity bill and gas bill, saving water can’t save a lot of money actually. It
is only with the information about the amount of each expense per month that we
can find the most effective way to save money.