© ABDULLAH FALEH AL DOSSARY SONS CONTRACTING CO. LTD. Procedure : Correction and Corrective Action. = ; INTEGRATED MANAGEMENT SYSTEM (IMS): ISO 9002 : 2015, ISO 14001:2015 and ISO 45001:2018. | Pec No 2 5P Hee ee Prepared & Issued by By (MI Fal Aperoved By GM: Rev.No. :00 x. | t\aacke Chul Eff. Dt. : 30.07.2018 | essa Page No. :10f3 1.0 PURPOSE Establish a system for initiating Correction & Corrective Action to eliminate the causes of Non-Conformance and / or Non-Compliance and prevent its reoccurrence. SCOPE The procedure covers the Analysis of Root Cause, Investigation, Initiation of Correction and Corrective Actions and Evaluation of the A taken, 3.0 DEFINITION Non-Conformance / Non- Deviation from requirements of Standards, Legal Requirements, IMS Manual, Procedure, Objectives whether Compliance specified or intended). Potential Non-Conformity Prediction of future Non-Conformity Correction Action Initiated to eliminate Non-Conformity Corrective Action Action Initiated to eliminate cause of existing Non-Conformity Includes for Opportunities for Improvement, no clear evidence of having potential for losses presently, | can lead to potential Non-Conformity. CCAR Correction & Corrective Action Report Observation PO Process Owner om Operation ManagerDocument No. . Effective Date IsP/Cca/P 30.07.2018 RESPONSIBILITY All Al-Dossary IMS Process Owners / MR to follow the procedure. PROCESS INTERFACE sr. No. Activity Responsibil A Correction and Corrective action request (CCAR) sed when a major identified Non- Conformities encountered, or minor Non-Conformance repeated. Non-Conformance repeated three times in successive three 3 months will be reported through CCAR. CCAR is also raised for the Violation / Deviation from Quality Requirement for the Project / Project Specification Programme / Regulatory Requirements, Repeated Customer and Interested Party's Complaints. ‘Any employee Construction Non-Conformance Report / Non-Compliance. Concerned Process Owner Process Owner / Originator will assign a person responsible for initiation of corrective action and CCAR and send to QA / QC Manager and MR. Process Owner sd CCAR will be reviewed for completeness of information by QA / QC Manager. Additional formation will be collected from Originator. MR Assigning serial no. to CCAR and Assigned personnel initiating Correction & Corrective Actions. mR The details of CCAR will be entered in CCAR status. MR SAllen CARY JL VETDocument No. Revision No. Effective Date IsP/CCA/P 30.07.2018 The person responsible for Corrective Actions wil The Corrective Action along with Responsi Concerned Person Whenever Corrective Action will be completed, if required this report can be submit to the Client for their review and satisfaction. Initiator MR or QA/ QC Manager will evaluate effectiveness of Correction and Corrective Actions taken and close the CCAR. If the actions taken are not satisfactory, it will be returned to the person along with comments, who lated the actions for further actions, till CCAR is Closed. QA/QC Manager QA / QC Manager will attach completed CCAR along with the copy, which is already retained. He update the CCAR log, when CCAR is closed and inform to MR. QA/QC Manager The status of CCARs raised will be reported through yearly IMS Performance Report by MR, in Management Review Meetings. MR UST OF RECORDS sl. No. Description Location ] Retention Time | Office Respective Process Correction and Corrective Action Report. Owner / QA/ QC & MR Office 3 Years/ Project period. Concerned Process Owner Log - Correction and Corrective Action Status Report / NCR HSE Manager / QA / QC & FM-MR-21 Hard / Soft 3 Years/ Project eriod. Concerned Process Owner BAIT EN COPY