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RIGHTS

 It is a power, privileged, demand, or claim possessed b y a particular person


by virtue of law.
 Each legal right that an individual possesses relates to a corresponding legal
duty imposed on another.

RIGHTS OF CONSUMERS
1. Right to Safety
 Consumers have the right to be safe against goods that are harmful to
one's health and life. All products are required to be checked for safety,
reliability, and quality.
CONSUMER-RELATED LAWS:
 RA 386 - Civil Code of the Philippines
Art. 2187 - Manufacturers are accountable for the death, sickness, injury
or harm upon anyone resulting from the use of its product
 . RA 7392 - Consumer act of the Philippines
- Products found unsafe and dangerous are not to be sold nor distributed
to the public.

2. Right to Information
 Consumers have the right to be protected from misleading information
and fraud.
CONSUMER-RELATED LAWS:
 RA 3940
Art. 546 - Fake advertisements are not allowed.
 RA 306
-The manufacturer is accountable for all the information it gives out
regarding a particular product.
 RA 7392
Art. 10 - Advertisements which misinform the public are not allowed.
 RA 7392
Art. 38 - This Act provides listing of food, cosmetics, drugs and others
which are unsafe to the customers.
3. Right to Choose
-Consumers have the right to choose among variety of products. In case
of a monopoly, the government needs to monitor such manufacturer to
safeguard the welfare of the public.

4. Right to be Heard
-Consumers have the right to complain to the proper authorities
regarding any dissatisfaction from the use of a product or service.

CONSUMER-RELATED LAWS
 RA 7392
Art. 159 - Complaints from the consumers should be entertained.

5. Right to Compensation from Damages


- Consumers have the right to claim for compensation for any harm done
as a result of the use of a particular product.

CONSUMER-RELATED LAWS:
 RA 386
Art. 1547 - The seller should provide a guarantee attesting to the safety of
the product and must be responsible for whatever harm may be inflicted on
the consumer.

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