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BSES Rajdhani Power Limited

EBILL Customer Due Date¼ns; frfFk½:


Bill of Supply for Electricity 14-09-2019
Name : Ms. ANJU MERTIYA
2.00 (kW) No. 150826143
Billing Address : W/O DINESH PLOT NO-36 F/F BACK SIDE . 27-07-2013
VIPIN GARDEN UTTAM NAGAR NEAR NEAR 1.73 (kW) 1PSK
SWEATA PUBLIC SCHOOL DELHI 110059 LT
1.000
VKPPPJ07S1 102133511111
Mobile / Tel. No. : 9971365078 Meter Reading Status DL Actual
Email ID : Arifmubashir1@gmail.com 12 O.D. No. : R/19/10132298228
District / Division : Mohan Garden Domestic [ Residential ]
Walking Sequence : VIP173047A1AA
Bill Month : SEP-19
Bill Date : 27-08-2019 Customer Care Centre No.¼xzkgd lsok dsUnz dk uacj½ 39 99 97 07
Meter No. Unit Billed Consumption (Current) Billed Consumption (Previous) Multiplication Current Consumption¼orZeku [kir½
¼ehVj la-½ ¼;wfuV½ Date of Meter Reading Factor
Reading Date of Meter Reading Reading Days Unit
¼ehVj jhfMax dh frfFk½ ¼jhfMax½ ¼ehVj jhfMax dh frfFk½ ¼jhfMax½ ¼xq.kkad½ ¼fnu½ ¼;wfuV½
26159233 kWh 25-08-2019 3825.00 26-07-2019 3651.00 1.00 30 174.00
“Dear Consumer, Get coloured electricity bills directly in your mail box. Switch to e-bills to save trees.

26159233 kW 25-08-2019 1.73 26-07-2019 1.00 1.73


Please call 19123 / 399 99 707 or email: brpl.customercare@relianceada.com - Team BRPL"

Billing Details ¼fcy dk fooj.k½ Adopt e-bill, Save trees, Provide email details to us through website/call/email.
Current Period Charges ¼orZeku 27-07-2019 25-08-2019
vof/k dk ‘kqYd½ (________to_________)
Fixed Consumption Energy Slabwise Energy Charge Slab-wise Power Purchase
Time of Day (TOD) Charge Surcharge @ 8% Electricity Tax @ 5% on Total Amount
Adjustment Charge on (Energy Charge + Energy Charge, Surcharge on
Charge=“A” Measured Units ¼LySc vkËkkfjr fo|qr ‘kqYd½ ¼LySc vk/kkfjr fo|qr Ø; leatu ‘kqYd½
VkWbe vkWQ Ms ¼VhvksMh½ ‘kqYd (I = A+B+C+D+E+
Fixed Charge - Rebate) Energy Charge, PPAC amount &
During Consumed / F+G+H)
` Units Amount = “B” PPAC % PPAC TOD % TOD Surcharge/ = “E” TOD Surcharge/Rebate amount = "H"
Billed ` ` `
¼LFkk;h ‘kqYd½ ¼[kir vof/k eki½ ¼[kir @fcy esa Rate ` on B Amount = “C” on “B” Rebate Amount = “D” ¼fo|qr 'kqYd] fo|qr 'kqYd ds vf/kHkkj]
¼fo|qr 'kqYd + LFkk;h 'kqYd ihih,lh
` ¼ B ij ihih,lh ` ` jkf’k ,oe~ VhvksMh vf/kHkkj@ ¼dqy jkf'k½
¼jkf’k½
‘kkfey fo|qr ;wfuV½ ¼;wfuV nj½
¼ B ij VhvksMh
izfr’kr½ ¼ihih,lh jkf’k½ VhvksMh vf/kHkkj@NwV jkf’k - NwV] ij 8% vf/kHkkj½ NwV ij] 5% fo|qr dj½
izfr’kr½
72.58 29.00 3.00 87.00 4.50 3.92
0.97 Mth(s) 47.57 29.36 720.87
52.00 3.00 156.00 4.50 7.02
PPAC on Fixed 93.00 3.00 279.00 4.50 12.56 Pension Surcharge @ 3.80%
on (Energy Charges+ Fixed ë­ÉÉÉ­ël¥¦—¦·Àᆃºmž«ÈµvÕxËÀÁ°«¶ÏªÉ®Ù°éœÕl刿¬¿èmlë­ÉÉÉ­ë
Charge = “G” Charge-Rebate) =“F” “z}wu–tϐÏtržw¦ŸÔÂpz܈‡Š”ÞŽ’–Û֞–Ƙp~Î~vàz¦—{rÁšvƒ˜‘Žv
` `
¼fo|qr 'kqYd + LFkk;h ÌØë×z¸Á¥®…Ñ“¼Ëފ Ôäᔰ¹š‹pŒ¥ÒyÃq“~¶zÔ¨ØØpŠ°å̀Ûv“´˜²xŽ
¼LFkk;h ‘kqYd ij 'kqYd - NwV] ij
ihih,lh½ 3.80% isa'ku vf/kHkkj½ Ùl†‹r–~¿‰­´ÔåÄތÙdž̀ºÙu›¶¶v«¨Ìκޫ†ÆÀw҉‡º˜ËÅÓÆÒ¶ë„Û}œ
ŸÜã¸à‚Á‚㬁pȇ¤Ë´é•›¤‰˜|ëà‚Ã~ß¡¸›É„ß”¨|¯Ÿ~‚”Íny߆æxق
3.26 22.60
€ÁÜ£œt–šÙrÑÁ˜Åè‰ÌšŽˆ­‰–ÉŸ±¥Œ«ÌЮÊŒÚl댐—žä枙§“ŽÊtž
‚Žª¶¶¨ÁÀ½“sÊÈßt‚•¬à™w”y}½műo—nr¯|“Ýґ­ÊÀÛ ºµã¯uqlê—Æ
«ŒšššŒ«l¬ÇtlÔÚ¥Ío¿—¨šm¸læoæv›yëڈܖÎë¾¾š~±×n€vÞvëz”wçn›Ÿ¶
¬¬¬¬¬¬¬l¬l¬l¬l¬l¬l¬l¬¬lllll¬¬lll¬¬¬¬¬ll¬ll¬ll¬llllll¬l¬ll
Total Units = 174 Total (B)= 522.00 Total (C)= 23.50 Total (D)=
Past Dues / Refunds / Subsidy ¼fiNyk cdk;k@okilh@lfClMh½ Consumer registered under GST may submit it's GSTIN at concerned division
Arrears / Refunds ¼cdk;k@okilh½ Late Payment Other Charges, Total Charges Rebate / Subsidy* Net Amount
Amount Period to which it relates Surcharge (LPSC) if any* Payable ¼NwV@lfClMh½ Payable
¼jkf’k½ ¼ftl vof/k ls lac) gS½ ¼nsjh ls Hkqxrku ij vf/kHkkj½ ¼vU; ‘kqYd] ;fn gks rks½ ¼dqy ns; ‘kqYd½ ¼dqy ns; jkf’k½
4.47 725.34 /(625.90) 99.44
Amount not immediately payable,
if any. ¼jkf’k tks rqjar ns; ugha gS] ;fn gks rks½
` Reasons ¼dkj.k½ Bill Amount Payable
¼fcy ns; jkf’k½
` 1200.00
` 100.00
Service line cum Development Charges paid Security Deposit with DISCOM
¼Hkqxrku fd;k x;k lfoZlykbZu ,oa MsOyiesaV ‘kqYd½ 3000.00 ` ¼daiuh ds ikl tek lqj{kk jkf’k½
Interest accrued for FY___________, 2018-19 already adjusted in bill No. ` (55.14) Due Date of Payment
100544291992
____________(generated 28-03-2019 25-04-2019
for the period__________to______________) ¼Hkqxrku ns; frfFk½ 14-09-2019
Interest for FY__________
2019-20 will be adjusted in your first bill to be generated in FY____________
2020-21 If payment is made after the due date, LPSC
SLCC 2077\2926

for the delay, shall be charged in the next bill.


¼fu;r frfFk ds ckn Hkqxrku djus ij bl foyac
gsrq vxys fcy esa ,yih,llh tksM+ fn;k tk,xk-½
700.00 13-08-2019 Payment accounted upto 24-08-2019

Charges for reconnection - Single phase ` 200, Three phase ` 500.


IMPORTANT MESSAGE ¼egRoiw.kZ lwpuk½
SLCC 2077\2926

GoNCTD vide Order No. F.11(111)/2012/Power/Vol-II/2098 dated 07.08.2019 has extended subsidy to domestic consumers w.e.f. 01.08.2019 of entire bill amount upto 200
Units/month. Slab 201-400 Units/month will get subsidy upto Rs.800/month.No subsidy for consumption above 400 Units/month. Power Purchase Adjustment Charge (PPAC) @ 4.50
% has been levied on energy & fixed charge w.e.f 10.08.2019. In case any variation in SLD charges noted, consumer may visit divisional office for requisite correction. Pension
Surcharge @ 3.8% has been levied on energy & fixed charge w.e.f. 01.04.2018. The amount of Security Deposit against your connection is mentioned herewith under the heading
"Security Deposit with DISCOM". Please check this amount and report any discrepancy by furnishing documentary proof in that regard available with you, at the customer care
centre of respective division office. Anyone treating Electricity Bill as conclusive proof of Residence is advised to verify the particula
(This bill is computer generated, hence does not require any signature.)
ELECTRICITY BILL

"BRPL CA No. 150826143"

Write your telephone number on backside of the cheque.

100.00 SEP-19
j e3d3S>,
gk
1200R150826143000000010000201909140000000000
Tariff structure
Revised Energy Charges Applicable From 01 August, 2019
Energy Charge Energy Charge

Fixed/Demand Charge Energy Charge Fixed/Demand Charge Energy Charge

Categories Description Load(kW) (`/month) 0 - 200 Units 201 - 400 Units 401-800 Units 801-1200 Units Above 1200 Units Categories Description (`/month)

Domestic Individual connections: Upto 2kW 20/kW/mth Agriculture Agriculture 125/kW/mth ` 1.50/kWh

j e3d3S>,
gk
Domestic Light / Mixed Domestic Power, >2kW to 5kW 50/kW/mth
>5kW to 15kW 100/kW/mth ` 3.00 ` 4.50 ` 6.50 ` 7.00 ` 8.00 Mushroom Mushroom Cultivation upto 100 kW 200/kW/mth ` 6.50/kWh
Farm House upto 21kW 200/kW/mth
>15kW to 25kW
250/kW/mth
Public Utility Delhi Jal Board, DMRC, Public Lighting etc. 250/kVA/mth ` 6.25/kVAh
>25kW
Single point supply at 11kV for Delhi International Airport Limited (DIAL) 250/kVA/mth ` 7.75/kVAh
GHS - Domestic Lighting / Fan and Power 150/kW/mth ` 4.50/kWh
Advertisements and Hoardings 250/kVA/mth ` 8.50/kVAh
Non-Domestic
Shopkeepers Upto 3kVA
250 kVA/mth ` 6.00/kVAh LT ` 4.50/kWh
Charging Stations for E-Rickshaw/
Other Non-Domestic >3kVA ` 8.50/kVAh

1200R150826143000000010000201909140000000000
E-Vehicle on Single Point Delivery ` 4.00/kVAh
Industrial Industrial 250/kVA/mth ` 7.75/kVAh HT

Schedule of Time of Day (TOD) Tariff Disclaimer- This electricity bill is only for electricity supply to the
Month Peak hours Surcharge on Energy Charges Off-Peak hours Rebate on Energy Charges premises occupied by the consumer and should not be construed as
having bearing on the rights or titles over the premises.
1400-1700 hrs
May-September and 20% 0400-1000 hrs 20%
2200-0100 hrs
vLohdj.k% ;g fctyh dk fcy miHkksDrk ds fuokl@dk;Zky; ij
fctyh dh vkiwfrZ ds fy, gS] vkSj bls ml LFkku ij miHkksDrk ds
For other than peak & off-peak hours normal energy charges are applicable. Mandatory for >10kW / 11kVA other than Domestic. Optional for 3 Phase Domestic Consumers. vf/kdkj ;k LokfeRo leku u le>k tk,A
Consumption History ¼[kir dk fooj.k½ : GoNCTD vide Order No. F.11(111)/2012/Power/Vol-II/2098
Period
No. of Days Units (kwh/kvah) Total Bill Payable Bill Basis
dated 07.08.2019 has extended subsidy to domestic
From To consumers w.e.f. 01.08.2019 of entire bill amount upto 200
Units/month. Slab 201-400 Units/month will get subsidy
27-06-2019 26-07-2019 30 218 700.00 Actual upto ` 800/month. No subsidy for consumption above 400
29-05-2019 26-06-2019 29 187 4390.00 Actual Units/month.
26-04-2019 28-05-2019 33 165 3760.00 Actual fnYyh ljdkj dh vkns”k la[;k F11(111)/2012/Power/Vol-II/2098
28-03-2019 25-04-2019 29 53 3130.00 Actual fnukad 07/08/2019 ds vuqlkj ?kjsyq miHkksDrkvksa ds fy, lfClMh c<+k
23-02-2019 27-03-2019 33 4 2880.00 Actual
nh gS w.e.f. 01/08/2019 ls 200 ;wfuV@ekg rd ds lai.w kZ fcy jkf”k]
LySc 201-400 ;wfuVl@ekg ij ` 800 lfClMh feysxhA 400 ;wfuV
26-01-2019 22-02-2019 28 22 2630.00 Actual izfr ekg ls Åij [kir ds fy, dksbZ lfClMh ugha gSA
Paying your electricity bill (Bill payment information)
Payment Options
eq¶r dkuwuh lgk;rk (Free Legal Aid)
1. You can pay your bill by cash / cheque /DD /Pay Order up to Rs 4000/- and for amount more than Rs 4000/- by cheque /DD/Pay Order. eq¶r dkuwuh lsokvksa ds fy, vki fnYYkh jkT; fof/kd lsok,a
2. Drop your cheque in our drop boxes at various RWA offices and at BRPL Counters. The list of drop boxes is available on the website. izkf/kdj.k (DSLSA) ls laidZ djsa %
3. Bill payment counters / Kiosks are open from 0800 hrs. to 2000 hrs. on all seven days a week. fnYYkh jkT; fof/kd lsok,a izkf/kdj.k] ifV;kyk gkml U;k;ky; ifjlj]
4. Bill payment upto Rs 50,000/- can be paid in cash at Bank branches of IDBI bank,Equitas and Bank of Baroda.
Points to remember while paying your bill
ubZ fnYYkhA Qksu u-% 23071625] eksckby u-% 9870101337] gsYiykbu% 1516
1. Please pay your electricity bill only on obtaining computer generated bill.
(24x7) Vksy Ýh] bZ&esy% lae-dslsa@gov.in, website: www.dslsa.org,
2. Do not make payment to unauthorized agencies / touts. - facebook.com/dslsa
3. In case your cheque is returned unpaid / dishonored by bank, cheque return charges (presently Rs 200/-) will be imposed and action will be taken vFkok vki fdlh Hkh ftyk U;k;ky; ifjlj esa fLFkr ftyk fof/kd lsok,a
under Section 138 of the Negotiable Instruments Act 1881.
4. Convenience fee on card swipe and online payments applicable on payment amount above Rs 5000/- is to be borne by the consumer. For charge izkf/kdj.k (DLSA) ds dk;kZy; esa Hkh laidZ dj ldrs gSaA
details, kindly visit our website www.bsesdelhi.com.

Customer Complaint Management: miHkksDrk f’kdk;r izca/k % vkidk fcy Hkqxrku


For any query / complaint, you may contact us using any of fdlh rjg ds iwNrkN@f”kdk;r ds fy, d`i;k vki gesa fuEuor~ fcy Hkqxrku lwpuk
the following options: fodYiksa ds tfj, laidZ dj ldrs gS%
Hkqxrku fodYi
l 24 Hrs. Call Center No. 011-39999707 l 24 ?kaVs dk;Zjr dkWy lsaVj uacj 011&39999707
1- vki 4000 #i;s rd ds vius fcy dk Hkqxrku udn@psd@MhMh@is vkMZ W j ds
l Customer Care Centers (Timing Mon to Fri : 9:30 AM to l dLV~ej ds;j lsV a j le; ¼lkseokj ls “kqdzokj lqcg 9%30 cts ls ek/;e ls dj ldrs gSA 4000 #i;s ls vf/kd dh jde dk Hkqxrku psd@MhMh@
is vkMZ
W j ds ek/;e ls dj ldrs gSA
5:30 PM & Sat: 9:30AM to 1:00 PM) vijk~gu 5%30 cts vkSj “kfuokj lqcg 9%30 ls vijk~gu 1%00 cts rd½ 2- vkjMCy,w vkWfQlst vkSj fofHkUu chvkjih,y dkmaVlZ ij yxs gekjs Mki ªW
l Email - brpl.customercare@relianceada.com l brpl.customercare@relianceada.com ij bZesy djsa ckDls
W t esa vki viuk psd MkysA Mki ª W ckWDlst dh fyLV gekjh osclkbV ij
l www.bsesdelhi.com l www.bsesdelhi.com
miyC/k gSA
3- fcy Hkqxrku dsanz@fd;kWLDl lqcg 8 cts ls “kke 8 cts rd [kqys jgsaxsaA
Escalation matrix for complaints: f’kdk;rksa ds fy, ;gka Hkh laidZ djsa % 4- vkbZMhchvkbZ] bfDoVkl vkSj cSad vkWQ cM+kSnk dh “kk[kkvksa esa 50000 #i;s rd
1.In case you are not satisfied with the resolution of your fctyh dk Hkqxrku udn esa djk ldrs gSaA
1- vxj vki vius iwNrkN@f”kdk;r ds fuokj.k ls lar"q V ugha gS rks
query / complaint, you may contact the below listed BRPL

Bill Print Date 28.08.2019_10_12_20_R12W2MGN(With Annexture)


vki fuEuor chvkjih,y vf/kdkfj;ksa ls laidZ dj ldrs gS&
officials- 1- dI;w
a Vjhd`r fcy ikus ds ckn gh vius fctyh fcy dk Hkqxrku djsaA
l dLV~ej ds;j vkWfQlj ¼lqcg 9%15 cts ls vijk~gu 3%15 cts½ 2- vukf/kd`r ,tsafl;ksa@ nykyksa dks Hkqxrku u djsa
l Customer Care Officer (Timing 09:15AM to 3:15 PM)
l fctusl eSut s j ¼fdlh Hkh dk;Zfnol ds fnu lqcg 10 cts ls 11 cts rd½ 3- vxj vkidk psd cSd a }kjk cxSj Hkqxrku ds@ vLohd`r gksdj okil vk tkrk gS rks
l BusinessManager(between10AMto11AMonanyworkingday) psd okilh “kqYd ¼ekStnw k 200/- #i;½s olwyk tk,xk vkSj fuxksf”k,cy bLV~eVas l
l lfdZy gsM ¼iwoZ fuf”pr le; ysdj½ ,DV~ 1881 dh /kkjk 138 ds rgr dk;Zokgh dh tk,xhA
l Circle Head (with prior appointment)
4- dkMZ Lokbi vkSj vkWuykbu ds }kjk 5000 #i;s ls vf/kd ds Hkqxrku ij yxus
2.Head-Customer Care,
2- gsM dLV~ej ds;j] okys lqfo/kk “kqYd dks miHkksDrk dks ogu djuk gksxkA “kqYd ds foLr`r CO;kSjk ds
ch,lbZ,l jkt/kkuh ikoj fyfeVsM] fy, d`i;k gekjs osclkbV~ www.bsesdelhi.com ij tk,aA
BSES Rajdhani Power Limited,
ch,lbZ,l Hkou] usg# Iysl] ubZ fnYyh 110019
BSES Bhawan, Nehru Place, New Delhi-110019
bZesy% brplhead. customercare@relianceada.com Contact details:¼laidZ lacaËkh fooj.k%½
Email - brplhead. customercare@relianceada.com
3- daT;wej fxzokal fjM~ly Qksje ¼lhthvkj,Q½ % ;fn vki Nearest Customer care & payment
3. Consumer Grievance Redressal Forum (CGRF): In
case you are not satisfied with the response of the above, viuh f”kdk;r ij lsok iznkrk ds tokc ls larq"V ugha gS rks centre
vki lhthvkj,Q&chvkjih,y] lc LVs”ku fcfYMax] lsDVj & V, DISTT.CENTRE JANAK PURI VIKAS PURI NEW
you may approach CGRF-BRPL, Sub-station Building,
Sector-V, Pushp Vihar, New Delhi-110017. iq"ifogkj] ubZ fnYyh 110017] bZey s cgrfbrpl@gmail.com esa DELHI 110058 ( Tel No: 39991360 )
Email: cgrfbrpl@gmail.com viuh f”kdk;r ntZ dj ldrs gSAa
Business Manager : MR. AJAY MALHOTRA
4. Electricity Ombudsman: An appeal against the CGRF 4- bySfDVªflVh vkWEcM~leSu % lhthvkj,Q ds vkns”k ds (39991285)
order may be filed with Electricity Ombudsman. B-53, f[kykQ vihy bySfDVªflVh vkWEcM~leSu] ch&53]if”peh ekxZ] Commercial Officer : MS. TANU BHATIA (39991358)
Paschimi Marg, Vasant Vihar, New Delhi-110057. olar fogkj] ubZ fnYyh&110057] esa nk;j dj ldrs gSaA

Pay your electricity bills conveniently by any of the following options:

Payment Options Timings


2077/2926

Digital Online Payments ● Bharat BillPay - Pay option at BSES website (Zero Charges) 24x7
● Bharat QR code - QR Code on bill
● BSES Mobile App / Website - UPI, IMPS, Internet Banking,
Credit / Debit Cards
● RTGS / NEFT / ECS
● Mobile Wallets - Paytm, Mobikwik etc
Cash Counters BRPL Cash Counters - Cash (Upto `4000), Cheque, Demand Draft, Credit / Debit Cards 9AM - 3PM

Payment Kiosks Kiosks at BRPL division offices - Cash (Upto `4000), Cheque, Demand Draft, Credit / 8AM - 8PM
Debit Cards
Bank Branches Bank of Baroda, Equitas bank, (Cash Upto `50,000), Cheque, Demand Draft,
Bank Timings
Transfer by account holders

Cheque Drop boxes Select RWA locations 24x7


BRPL owned drop boxes at counters 9AM - 5PM
Cheque by Post To BRPL division offices 24x7
Retail Outlets Select outlets powered by Oxigen / ITZ Outlet timings

For detail log on to our website www.bsesdelhi.com. Alternatively, you can visit our Customer Care Center or simply call at 39999707
Regd. Office: BSES Rajdhani Power Limited (A joint venture of Reliance Infrastructure Ltd. and Govt. of NCT of Delhi) BSES Bhawan, Nehru Place New Delhi 110 019.
CIN No.: U40109DL2001PLC111527, GSTIN.: 07AAGCS3187H2Z3, Tel. No. : 011 39999707, Fax No. : 011 39999890, Website : www.bsesdelhi.com

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