Professional Documents
Culture Documents
Satisfaction
Author(s): Vicki J. Rosser
Source: Research in Higher Education, Vol. 45, No. 3 (May, 2004), pp. 285-309
Published by: Springer
Stable URL: http://www.jstor.org/stable/40197294
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Research in Higher Education, Vol. 45, No. 3, May 2004 (© 2004)
Vicki J. Rosser***
Despite the importance of faculty retention, there is little understanding of how demo-
graphic variables, professional and institutional worklife issues, and satisfaction inter-
act to explain faculty intentions to leave at a national level. Using the National Study
of Postsecondary Faculty (NSOPR1999) database, this study proposes (a) to extend
our previous conceptualization and understanding of those issues that comprise the
dimensions of faculty worklife, satisfaction, and intentions to leave, (b) to examine
relationships between these three dimensions, and (c) to determine the extent to
which demographic variables and the quality of worklife have an impact on satisfac-
tion, and faculty members' intentions to leave. Using structural equation modeling,
the findings indicate that the perceptions faculty members have of their worklife have
a direct and powerful impact on their satisfaction, and subsequently their intentions
to leave. That is, a combination of worklife perceptions of faculty members' profes-
sional and institutional issues and satisfaction initiates individuals' behavioral inten-
tions and the desire to leave for another position and/or career alternative.
INTRODUCTION
Public demands for the accountability of faculty members' workload and pro-
ductivity have become pronounced policy debates, adding to the existing pres-
sures on faculty time and performance. As a result of this public scrutiny,
greater depth of understanding of the professional worklives of faculty members
in the traditional areas of teaching, research, and service is being required. The
need to justify how faculty members spend their time and to ensure that they
are productive is resulting in higher demands for performance in all three areas
of faculty work. Despite these increased pressures, there continues to be limited
understanding, at a national level, regarding the impact these professional and
285
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286 ROSSER
institutional
quently, on t
Much of the
as faculty m
Lawrence, 1
1990; McKea
and Sadao, 1
gies (Grove
satisfaction
1995; Tack a
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2002; Mang
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this study i
those issues
intentions to
and (c) to de
on satisfacti
CONCEPTUAL FRAMEWORKS
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FACULTY MEMBERS' INTENTIONS TO LEAVE 287
Professional Development
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288 ROSSER
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Rosser, 2002
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demoralizing
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FACULTY MEMBERS' INTENTIONS TO LEAVE 289
Technical Support
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290 ROSSER
data on chan
tion, and th
members at
that
the bal
members' ov
and nonwor
take considerable time to achieve in a career with few formal boundaries and
heavy work demands.
In their work, Rice and Austin (1988) suggest four distinctive features that
exist among 10 liberal arts colleges with high levels of morale and satisfaction.
These institutions have distinctive organizational cultures that are carefully nur-
tured and built upon; strong, participatory leadership that provides direction and
purpose; organizational momentum - they are institutions on the move; and
compelling identification with the institution that incorporates and extends the
other three characteristics contributing to high morale. In addition to these orga-
nizational features that Rice and Austin found to influence faculty members'
morale and satisfaction, Smart (1990) developed an initial effort to establish the
construct validity of satisfaction. He proposed and tested a causal model that
encompassed the satisfaction of faculty members within three dimensions: orga-
nizational satisfaction, salary satisfaction, and career satisfaction. Smart's find-
ings indicated that satisfaction is multidimensional and that it is well defined by
these three dimensions. At the same time, satisfaction is more encompassing
than any one of these dimensions. Despite the various constructions of faculty
members' satisfaction, these dimensions may or may not be relevant to current
faculty satisfaction. The construct validity of satisfaction as it reflects the current
faculty experience needs to be examined. What we do know is that improvement
in satisfaction, the quality of work, and decreases in turnover have been associ-
ated with high levels of participation and productivity among faculty members
(Levine and Strauss, 1989).
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FACULTY MEMBERS' INTENTIONS TO LEAVE 291
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292 ROSSER
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FACULTY MEMBERS' INTENTIONS TO LEAVE 293
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294 ROSSER
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FACULTY MEMBERS' INTENTIONS TO LEAVE 295
Data Source
In fall of 1999, the National Center for Educational Statistics and the National
Science Foundation sponsored a survey to measure the various issues and topics
concerning the quality of faculty members' professional and institutional work-
life throughout the United States. The study included 3,396 postsecondary insti-
tutions, and three separate mailings yielded 18,043 responses for an 83% return
rate. The NSOPF:99 database is a nationally representative sample of faculty
members in higher education institutions.
For the purpose of this individual-level study, 12,755 full-time faculty mem-
bers from private and public 2- and 4-year postsecondary institutions were se-
lected as a subset from this national sample. Of this subset, 5,672 (44.5%) of
the faculty members were female and 7,083 (55.5%) were male. There were
1,884 (14.8%) ethnic minorities and 10,871 (85.2%) Caucasians. As for aca-
demic rank, 2,751 (21.6%) were full professors, 2,264 (17.7%) associate profes-
sors, 2,298 (18.0%) assistant professors, and 3,024 (23.7%) were instructors.
The remaining 2,418 (19%) faculty members were unclassified by these rank
titles and not applicable. Of the total group of faculty members, 1,272 (10%)
were noted as department chairs. Of those faculty members who reported their
tenure status, 4,710 (36.9%) were tenured and 8,045 (63.1%) were untenured or
not on a tenure track. As for tenure status and gender, 1,604 (12.6%) females
and 3,106 (24.4%) males were tenured, 870 (6.8%) females and 923 (7.2%)
males were untenured, and there were 3,198 (25.1%) females and 3,054 (23.9%)
males who were faculty members in nontenure-track positions.
In this national study, demographic characteristics of the respondents included
sex, ethnic minority status, faculty rank, age, tenure status, tenure status by sex,
and those faculty members who were department chairs. This study was con-
ducted as a single or an individual-level analysis, therefore, organizational level
variables (e.g., institutional type1) will not be used in this research. A multilevel
analysis consisting of both individual- and organizational-level variables would
clearly be a next step or area of future research.
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296 ROSSER
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FACULTY MEMBERS' INTENTIONS TO LEAVE 297
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FACULTY MEMBERS' INTENTIONS TO LEAVE 299
In this study, a single-level SEM was proposed and tested to explain the
impact of faculty members' perceptions of their worklife and satisfaction on
their intent to leave (controlling for demographic variables). The results indicate
that the perceptions faculty members have of their worklife have a direct and
powerful impact on their satisfaction. Although we would like to explain more
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FACULTY MEMBERS' INTENTIONS TO LEAVE 301
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302 ROSSER
members' d
accessed via
are still lack
quire them.
The designation and the assignment of teaching and graduate assistants are
also critically important to those faculty members actively engaged in research
or program direction. The notion that good graduate assistants are priceless to
faculty members cannot be more applicable. Graduate and teaching assistants
enable faculty members to conduct their research and teaching effectively. They
often provide faculty members with much of the foundational work (e.g., pulling
citations, reviewing the literature, grading papers, lab work) to keep them pro-
ductive in their teaching and writing. Faculty members must also, however,
socialize and mentor those teaching and graduate assistants aspiring to the pro-
fessoriate or senior administrative positions. The degree to which support ser-
vices (e.g., technology) and personnel (e.g., graduate assistants, office support
staff) are provided to faculty members can have important consequences on the
quality of their academic worklives, and ultimately whether they are indeed
satisfied with the administrative support provided by their institutions.
Committee and service work activities are crucial responsibilities to faculty
members' overall worklife. Committee and service work (e.g., department, col-
lege, university, national and local communities) is the third primary responsi-
bility of faculty members in the teaching, research, and service triad. Faculty
members serve to give back and contribute to their respective communities (e.g.,
department, college, university, local, state, national). However, when these du-
ties overwhelm faculty members' time, particularly those in the junior faculty
ranks, committee and service duties can be more of a barrier than an enhance-
ment to earning tenure and promotion. There is no other aspect of academic
work than the service and committee work component that can quickly draw
the life and time away from a faculty member. Although it is critically important
to serve all aspects of academic life, the amount of time allocated to service and
committee work can have positive and negative implications on faculty mem-
bers' work, satisfaction and whether they pursue other career alternatives, partic-
ularly to women and ethnic minorities.
In addition to the multitude of service activities, professional development
has also emerged as a strong area contributing to the overall worklife of faculty
members in this study. Funding that supports faculty members' professional
development and research activities through travel, release time, and sabbatical
leave, have been shown to be important factors in the retention of faculty mem-
bers to their institution (Matier, 1990), and this study is no exception. The sup-
port and allocation of resources, both monetary and nonmonetary, continue to
be perennial issues facing academe; they are issues that continue to matter in
the quality of faculty members' professional and institutional worklife. If faculty
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FACULTY MEMBERS' INTENTIONS TO LEAVE 303
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304 ROSSER
frustrated a
worklife, fa
students and
and job secu
love their p
and among s
work. There
to leave thei
status,time,
research, st
motion. In s
bring their
members to
institution c
tion.
In this study, female faculty members tend to be less satisfied with their
advising and course workload, and the quality of their benefits, job security,
and salary levels than their male counterparts. These areas continue to be peren-
nial issues in higher education (Aquirre, 2000; Hagedorn, 1996; Johnsrud and
Sadao, 1998; Tack and Patitu, 1992). The results may indicate that disparity in
course assignments and salary levels continue to exist. Further research is
needed in these important areas of concern. This is the third national iteration
on the status of faculty members in academe, and institutions still cannot seem
to get it right. Researchers need to tease out the full effects of these perceived
inequities that continue to exist and plague higher education. The good news is
that other variables such as faculty rank and being an ethnic minority had no
direct impact on faculty members' satisfaction. In this study, however, ethnic
minority faculty members were more likely to leave their career or institution
than Caucasian faculty members. This finding begs the question, Why? Much
of the current research indicates that departmental climate, role model responsi-
bilities, and chosen line of inquiry continue to be barriers to the retention and
recruitment of minority faculty members (Aquirre, 2000; Johnsrud and Sadao,
1998; Turner and Myers, 2000). Again, this reemphasizes the need to conduct
further research to determine why the intention to leave is more prevalent among
ethnic minority faculty members. Moreover, institutions need to address those
areas of concern that continue to prevail throughout higher education.
This study also explored the relationships between worklife, satisfaction, and
intent to leave. The results indicate that the faculty members' perceptions of the
quality of their worklives have a positive and direct impact on their satisfaction.
The quality of worklife, however, does not have a direct impact on faculty
members' intentions to leave, but rather, has an indirect impact through satisfac-
tion. Steers and Mowday (1981) refer to satisfaction and morale as mediating
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FACULTY MEMBERS' INTENTIONS TO LEAVE 305
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306 ROSSER
turn, enhan
benefits and
tence of ind
Policymake
of the role,
this can be
faculty mus
representati
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and retentio
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their profes
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ENDNOTES
1. An organizational variable should be based on the N for the organizations in the study, not on
the N for individuals. The purpose of having such a variable would be to identify systematic
variation in the outcome for people in similar organizational settings. If an organizational-level
variable is made a property of individuals, then it does not take into consideration possible
similarities among individuals. For example, using institutional type at the individual level would
suggest that there is something about the institution, regardless of the setting, that is the same
among individuals (see Ethington, 1997; Heck, 2001, for further discussion).
2. Prior to the final structural model, a confirmatory factor analysis (measurement model) was
conducted on the multidimensional constructs of worklife, satisfaction, and intent to leave using
a maximum likelihood fitting function with Mplus (Version 2.12, 2002). The fit indexes for the
model indicate that the RMSEA value is .032, which is nonsignificant (p= 1.000), and the
SRMR value for the model was .013. The chi-square coefficient for the model is 168.191 with
12 degrees of freedom (p = .000). The CFI of .99 and TLI of .98 provide indications of the
amount of variances and covariances in the data accounted for by the proposed model. Overall,
these indexes suggest an excellent fit of the proposed measurement model to the observed data
comprising each latent construct.
3. The NSOPF:99 weight (WEIGHT) is used for approximating the population of university faculty
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FACULTY MEMBERS' INTENTIONS TO LEAVE 307
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FACULTY MEMBERS' INTENTIONS TO LEAVE 309
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