Lived Experiences of Catering Services Owners in Handling Cancelled Events

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Lived Experiences of Catering Services Owners in Handling
Cancelled Events

Kyle P. Borongan, Steven G. Silva, Michelle Anacan, Rheanna Fe Bagas,Sarah

Margaux H. Cruz, Yra Janelle Garcia, Reakyle L. Luna, and Rhobie Marie C. Mejia
Senior High School, Emilio Aguinaldo College-Cavite, City of Dasmariñas, Cavite

Email Address: sarahmargaux4@gmail.com

contact number: 09954744374

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Abstract. It is the executive summary of the paper, usually 200-250

words (<5% of your paper), 1 paragraph and single space. It usually
follows the SPMRC Model where the first statement (may add 2nd
statement) is the statement or background of the study, second statement
is the principal purpose or objectives/rationale of the study, followed by
methods, results (major findings) and conclusion stating the
implications/significance of the findings. The Abstract should be less
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information in the title. Write mostly in the past tense except S and C. it is
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© 2019 Emilio Aguinaldo College-Cavite. All Rights reserved.

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 Lived Experiences of Catering Services Owners in Handling Cancelled Events

____________________________________________________________

Lived Experiences of Catering Services Owners in Handling Cancelled

Events

INTRODUCTION

A catering business is the provision of products and services in small to large groups at
any kind of events. Catering is a competitive market and business is mainly driven by word-of-
mouth recommendations. Therefore, how they price the food and service will have a significant
impact on the success of the business. Catering services are frequently sold on a per-person
basis. There are many factors that may affect catering prices, such as menu choices, furniture
or supply rentals, labor and service charges.

There are many types of food catering services on the market, including mobile catering,
airline catering and event catering. Event catering is a food service with workers waiting for you.
This form of service is often used for large events such as banquets and weddings. A full
service catering company will also provide room decoration, lighting and table settings. The
difference of full-service catering from the other kinds of catering services is that the staffs such
as the bartenders, kitchen staffs, and servers are on their stations where every staffs are
prepared for the event. This kind of entrepreneurial business must have a great reputation. To
have built a reputation, the owner of the catering business must be hard working, organized,
and creative and knows how to handle situations or pressures in their business.

This study seeks to determine on how Catering Service Owners manage a cancelled
event of their client.

Review of Related Literature

Catering Service Profit

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 Lived Experiences of Catering Services Owners in Handling Cancelled Events

According to Heathers, (2008) Catering Operations are typically among the most complex of the
tasks in a restaurant. It is estimated that only 15% to 30% of the catering business in hotels, restaurants
and clubs is profitable. Successful catering services include efficient pricing and portion size control, and
human resources management. The advantage of a successful catering business is that only the catering
department makes profits. It also improves other areas of the company.

Factors to consider in Catering Service

Menu choices and food displays encompass all facets of the business-including the theme, menu,
service style and the preferences of your customers. The goal is never merely to meet but to exceed
those expectations and standards (Culinary Institute of America, 2010).

Review of Related Studies

A good event or party takes a lot of planning and schedule. You can save yourself from
the boring preparation of food and simply spend time with the family and its guests through a
skilled catering service (Pacificador, 2009). It takes 7-10 years according to Wil Schroter to
make your start-up the success that you felt when you came up with this idea.

Statement of the Problem/Objective of the Study

This study seeks to determine the Catering Services Owner handle the cancelled events in
Cavite City.

The research question goes as follows:

1. What are the strategies made by the catering services owners to cope up with
cancelled events made by their customers?
2. How does cancelled events affects the income of catering services owners, suppliers
and staffs?
3. Why does catering services owners continue to pursue this kind of business despite
encountering problems such as cancelled event?

Assumptions

Assumption (Qualitative) It doesn’t use numbers and the researchers are after the words/

Hypothesis
Proven with the use of statistical treatments. It has null and alternative sections.

NULL (it does not have significant difference)

ALTERNATIVE (it does have significant difference)

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 Lived Experiences of Catering Services Owners in Handling Cancelled Events

Theoretical Framework

In “The Professional Caterers” Handbook , the caterer work includes the planning and
preparation of menus to all of its obligations, preparing food, managing the staff, communicating
or dealing with customers and handling various unexpected faults, such as equipment
malfunctions, according to Lora Arduser and Douglas Robert Brown.

Conceptual Framework

Applicable to a quantitative research method.

Significance of the Study

The part of this research contains the beneficiaries of the research.

•Aspiring Catering business owners- for them to have an insight to know how to manage the
cancelled event and to know the techniques in that situation.

•Future Clients- to know the big impact to the owners of catering business when clients are
cancelling their events.

•Future researcher- it may be their source of information about catering services owners
because they can use this as a basis for their research.

Definition of Terms

Catering Services- they are responsible for providing food, beverages and other services
in the event.
Cancelled Events- are often to be encountered by some of the catering services.

Scopes and Delimitations

This study primarily focused on the catering services owners who experienced handling
cancelled events in the province of Cavite. The researchers conducted an interview to three
catering services owners experiencing the said phenomena. The researchers tried to know how
they coped up with this, what were the strategies they used and how they still manage to handle
catering services despite of cancellation of the clients.

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 Lived Experiences of Catering Services Owners in Handling Cancelled Events

METHODOLOGY

This should describe the research design and the data collection techniques, including the
sampling method. New procedures should be discussed in detail, if modification was done, explained
briefly.

Subheadings can be used. Trade names should be mentioned and symbol should be written
when appropriate. The generic or common name should be used in the text with full chemical name in the
parenthesis at first mention. Products and equipment should be identified by chemical or generic names
or descriptions. Names of manufacturer should be written.

Informed consent from adult participants and from parents or legal guardians of minors must be
mentioned and ethical standards for human experimentation have been followed. Further, the approval of
the study protocol must be mentioned.

For the experimental research dealing with animals, it should be stated that the proof that animal
suffering throughout the study was avoided and proper procedures in handling or treating animals was
observed. Further, the maintenance and care of the animal subject accord the guidelines of the institution
or agency authorized for use of animals in research.

Statistical procedures including methods of analysis should be included and identified. Number of
replicates, samples and subsamples and statistical test should be mentioned.

RESULTS
This section should clearly and precisely stated

Can include subheadings

All results must be presented first with tables, followed by interpretation.

Table 1

The pressing factors on students’ one night stand experience in Dasmariñas, Cavite

  Indicators Male % Female % Total Ranking

This is an example of an open table. All tables must be presented in
the same way all throughout the paper. As much as possible, use only
one size of font (ex: Arial font, 9 or 10pts) for the entire table, that is
for uniformity of the table font purposes.

Table 1 (continued)

The pressing factors on students’ one night stand experience in Dasmariñas, Cavite

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 Lived Experiences of Catering Services Owners in Handling Cancelled Events

  Indicators Male % Female % Total Ranking

In case that the table do not fit on the same page, cut the table and
label Table # (continued) and proceed to the usual process of
interpreting the table.

This will be followed by the presentation of the content of the table. Present only the first 2-higher
figure in the data and the lowest among the data. If possible, state your general interpretation or your own
understanding about the content of the table.

In case there is a need to discuss a trend of the study, make a figure. It can be a pie graph, line
graph, bar graph or any other graph depending on the needs of the data presented.

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Figure 1. Title of the figure what is the figure all about

Only the Figure # is italicize and ends with a period, center aligned and usually with a font size of Arial
8pts.

DISCUSSION

This section provides the overall interpretation of the findings and their significance in view of the
results obtained.

Previously published findings should be written in the present tense.

It should contain the speculation and detailed interpretation and discussion of the data. As much
as possible, literatures that supports and contradicts the results of the study should be considered in this
section.

Conclusion

It should be stated in few sentences at the end of the paper and should be in present tense.
There should be no further explanation of results.

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 Lived Experiences of Catering Services Owners in Handling Cancelled Events

Recommendations

The possible extension of the study… etc

References

Hanging indent
Follow the APA 6th Edition format