Professional Documents
Culture Documents
Article
Marketing to Youth in the Digital Age: The Promotion of Unhealthy
Products and Health Promoting Behaviours on Social Media
Sally Dunlop 1,2,*, Becky Freeman 2,3 and Sandra C. Jones 4
1
Division of Cancer Screening and Prevention, Cancer Institute New South Wales, Eveleigh, NSW 2015, Australia;
E-Mail: sally.dunlop@cancerinstitute.org.au
2
School of Public Health, University of Sydney, Sydney, NSW 2006, Australia; E-Mail: becky.freeman@sydney.edu.au
3
Charles Perkins Centre, University of Sydney, Sydney, NSW 2006, Australia
4
Centre for Health and Social Research, Australian Catholic University, Melbourne, VIC 3000, Australia;
E-Mail: sandra.jones@acu.edu.au
* Corresponding author
Abstract
The near-ubiquitous use of social media among adolescents and young adults creates opportunities for both corporate
brands and health promotion agencies to target and engage with young audiences in unprecedented ways. Traditional
media is known to have both a positive and negative influence on youth health behaviours, but the impact of social
media is less well understood. This paper first summarises current evidence around adolescents’ exposure to the pro-
motion and marketing of unhealthy products such as energy dense and nutrient poor food and beverages, alcohol, and
tobacco on social media sites such as Facebook, Twitter, Instagram and YouTube. We explore emerging evidence about
the extent of exposure to marketing of these harmful products through social media platforms and potential impacts of
exposure on adolescent health. Secondly, we present examples of health-promoting social media campaigns aimed at
youth, with the purpose of describing innovative campaigns and highlighting lessons learned for creating effective so-
cial media interventions. Finally, we suggest implications for policy and practice, and identify knowledge gaps and op-
portunities for future research.
Keywords
advertising; alcohol; junk food; social marketing; social media; tobacco; youth
Issue
This article is part of the issue “Adolescents in the Digital Age: Effects on Health and Development”, edited by Dan
Romer (University of Pennsylvania, USA).
© 2016 by the authors; licensee Cogitatio (Lisbon, Portugal). This article is licensed under a Creative Commons Attribu-
tion 4.0 International License (CC BY).
1. Introduction olds in the United States (US) report going online daily,
with 56% doing so several times a day and 24% “almost
The digital age, in which youth are increasingly online, constantly” (Pew Research Center, 2015). Among these
presents both challenges and opportunities for influ- 13–17-year-olds, 71% use Facebook, 53% use Insta-
encing their health and well-being. The potential to gram, 41% use Snapchat, and 33% use Twitter. In 2014,
target and reach young people via online channels, among 18–29-year-old US internet users, 87% used Fa-
both for companies selling unhealthy products and for cebook, 53% used Instagram, 37% used Twitter, and
institutions trying to positively influence health behav- 34% used Pinterest (Duggan, Ellison, Lampe, Lenhart, &
iours, is unparalleled. Madden, 2015).
The most recent media monitoring data from the Importantly, the rise of social media has taken
Pew Research Centre shows that 92% of 13–17-year- place concurrently with changes in the way people ac-
Figure 2. The successful subservient chicken campaign by Burger King. Source: http://www.subservientchicken.com
It is clear that health promoters lag far behind com- Tobacco control practitioners have long recognized the
mercial marketers in the extent and sophistication of need to counter the prevalence of pro-smoking mes-
their use of social media to communicate with young sages in traditional media with social marketing cam-
people about alcohol. Australian researchers under- paigns discouraging the uptake of smoking among
took a comparative analysis of the Twitter accounts of young people and encouraging smokers to quit
six alcohol companies and six advocates of safe drink- (National Cancer Institute, 2008). The use of social me-
ing and/or abstinence in May 2011 (Burton, Clark, & dia platforms to deliver these types of campaigns,
Jackson, 2012; Burton, Dadich, & Soboleva, 2013). They however, is in its infancy. Facebook is the social media
analysed the most recent 200 tweets for each of the site most commonly researched in regards to anti-
accounts and found that the alcohol companies’ Twit- smoking campaigns, with the majority of studies focus-
ter accounts had more followers (an average of 8,210) ing on smoking cessation campaigns targeting young
than the advocates (1,956); and that the alcohol com- adults. Facebook, integrated into the lives of many
pany accounts were more likely to use hashtags, and to young adults, represents a promising strategy to deliv-
be re-tweeted. Not surprisingly, they also found in a er smoking cessation interventions through the use of
thematic analysis that the alcohol company posts were accessible technologies that enable user-driven partici-
more likely to be associated with positive stimuli. pation and interaction (Ramo, Liu, & Prochaska, 2015).
While these results should be interpreted with caution Two Canadian campaigns have utilized social media
due to the differences between the two sets of ac- campaigns integrated with a smart-phone app to en-
counts (such as the difficulty reported in identifying courage smoking cessation among young adult smokers.
advocate accounts to follow, and the multi-national Visitors to the Break It Off (BIO) campaign website
reach and large budgets of the alcohol companies), the (www.breakitoff.ca) could upload a video of their
authors’ conclusion that pro-health tweeters could “break-up with smoking” experience as well as an-
learn from the alcohol industry is clearly valid. nounce their break-up status to friends via Facebook
However, there are examples of the effective use of (Baskerville, Azagba, Norman, McKeown, & Brown,
social media to bring about positive changes in alcohol- 2015). In the first four months of the campaign, total vis-
related behaviour, such as the successful “Hello Sunday its to the website were 44,172, there were 3,937 instal-
Morning” (HSM) program. HSM, established in 2009 by lations of the app, and 339 interactions via social media
Australian Chris Raine, is an online program that encour- components (Facebook and YouTube). The evaluation of
ages people to commit to a period of non-drinking and BIO compared quit rates among users of the campaign
to blog about their experiences. HSM provides partici- materials and users of the telephone quitline of the
pants with a community where they can share their ex- same age (Baskerville et al., 2015); BIO users had signifi-
periences of not drinking, reflect on the role of alcohol in cantly higher 7-day and 30-day quit rates compared with
their lives and the broader society, and provide one an- users of the quitline. The Crush the Crave campaign was
other with support to remain “dry” (Pennay, MacLean, & promoted through Google and Facebook ads from April
Rankin, 2015). There is evidence that the nature of en- 2012 to April 2013 (Struik & Baskerville, 2014). The cam-
gagement in HSM makes this program far more than a paign Facebook page had 34,690 likes and a total reach
temporary sobriety program (a limited-time challenge of 7,282 people. The total number of people who clicked
that people may participate in to raise funds or show on, liked, commented on, or shared Crush the Crave Fa-
support for a cause, such as FebFast and Dry July). An cebook posts averaged 4000 per week. User engage-
analysis of HSM blog posts found that participants start ment in terms of likes, comments, and shares averaged
by posting about their goals, current drinking practices, 70 per post. An analysis of the content posted to the
hopes and anxieties about changing their drinking; but Crush the Crave Facebook page suggested that people
over the course of their involvement, move to reflecting who commented on posts were highly engaged and that
on the role of drinking in their lives and their place in a the majority of comments (77%) showed support for