Doc. No.

QR-AAD-019
Issue No. 01
Revision No. 00
Date of Effectivity 2018-2019

COURSE SPECIFICATIONS Page 1 of 5

1. Teaching ACLC College of Baliuag

Institution
2. Department College of Hospitality and Tourism Management
3. ACLC Vision ACLC College will be the leader and dominant provider of relevant globally
recognized information technology-based education and related services in the
global market.
4. ACLC Mission ACLC College will provide a holistic, relevant, quality and globally
recognized IT-based education in all levels and disciplines with the objective
of producing professionals and leaders responsive to the needs of Science and
the international community cognizant of the welfare and benefits of its men
and women thereby realizing their potential as productive members of the
society for the honor and glory of God Almighty.
The Bachelor of Science in Tourism Management (BSTM) program is designed to
equip students with competencies in business and tourism services necessary in their
professional practice of an exciting and rewarding career in the Tourism industry.
The program integrates a competency-based training methodology to prepare
graduates to become globally competitive, professionally competent

4. Program A graduate of BS Tourism should be able to:

Educational
Objectives 1. Plan, implement and monitor tours and sales activities.
2. Research, plan and conduct various tour guiding activities
3. Develop appropriate marketing programs and arrange the required
travel services
4. Plan/Organize, implement and evaluate MICE activities
5. Plan, develop and evaluate tourism sties and attraction
The students will be able to;
a. Obtain training or tourism related certification program such as Global
Distribution System.
b. Engage in foreign language conversation aside from English.
c. Develop and defend a tourism development plan that incorporates
5. Student Learning relevant inputs such as laws, market research, feasibility study,
Outcomes product development among others.
/Program Learning d. Prepare and sell tour package that include itinerary tour organization
Outcomes and profit-generating costing.
e. Stage an actual event using management, marketing and financial
principles and theories.
f. Develop a tour guide spiel/script and actualize the tour guiding spiel.
g. Acquire high level of performance appraisal in the actual industry
practice through practicum.
7. Course Code HC103 Course Title Travel and Tour Operation
8. Course Description The course studies on the role of the travel agency and tour operator in the
tourism industry leading to a better understanding of the trade and its internal
workings, their role in each component in offering cost effective and good
value for money products for its clients. It also discusses the topics on tour
products and the efficient development and marketing as well as a travel
agency and tour operators and organization and functions. The students are
exposed to the skills required in the travel and trade such as interpersonal and
communication skills terminologies, documentations, procedures and systems
9. Program(s) to which B. S. TM
it contributes
10. Mode/s of Discussion, Demonstration and, Visual Presentation
Attendance Offered

This is a quality document. Revision of this document should undergo the standard procedure. The original copy of this document is filed at the
office of the Academic Affairs Department (AAD). The user should secure the latest revision of this document from the AAD. (Project – Tour
Package and will be submitted on the Pre – Final Period)
 Doc. No. QR-AAD-019
Issue No. 01
Revision No. 00
Date of Effectivity 2018-2019

COURSE SPECIFICATIONS Page 2 of 5

11. Semestral 4th Year 1st Semester

12. Credit Units Lecture: 3 units
13. Number of 54 hrs. Lecture
Hours(Total)
14. Date of June 17, 2019
production/revision of
this document
15. Aims of the Course
The objective of this course is to complete the following course objectives, the student will be able to:
CO1. To be able to make a tour package and implement in an effective way.
CO2. To identify the needs of the consumer in a tour.
CO3. To discuss the importance of each industry in the tourism sector.
16. Course Intended Learning Outcomes
After completing this COURSE, the student be able to:
KNOWLEDGE
Knowledge and Understanding
K1. Define the role of travel and tour operator
SKILLS
Subject-Specific Skills
S1. Identify the difference between travel agency and tour operator.
S2. Explain the connection of each sector to the tourism industry
Higher Order Thinking Skills
H1. Develop proficient tour package
H2. Maximize the tourism sector
General and Transferable Skills (other skills relevant to employability and personal
development)
G1. Evaluate each types of travelers and their needs
VALUES
V1. Enhance values of effectiveness, orderliness and of being systematic;
V2. Develop honesty, patience and persistence in one’s work in order to carry on such desirable
traits in the practice of one’s profession
17. Course Outline and Timeframe (Tentative Schedule)
Week Topic
1 Travel and Tour Operator
2 Nature of Tourism
3 Travel Agencies, Tour Operators and Tour Guides
4 Air Transport
5 Prelim Exam
6 Cruise Ship Industry
7 Land Transport: Railways and Motor Coaches
8 Hotels and Resorts
9 Food Service Industry
10 Midterm Exam
11 Gaming Industry
12 Tourism Attractions
13 Community-based Tourism
14 Prefinal Exam
15 Government

This is a quality document. Revision of this document should undergo the standard procedure. The original copy of this document is filed at the
office of the Academic Affairs Department (AAD). The user should secure the latest revision of this document from the AAD. (Project – Tour
Package and will be submitted on the Pre – Final Period)
 Doc. No. QR-AAD-019
Issue No. 01
Revision No. 00
Date of Effectivity 2018-2019

COURSE SPECIFICATIONS Page 3 of 5

16 Issues Affecting the Tourism Industry

17 The Global Hospitality Worker
18 Final Exam
18. Textbooks and References
Text Book Principles of Tourism II Buen Santos, Ronald G. Manzano
References
Other Suggested Readings 1. https://en.wikipedia.org/wiki/Tour_Operator
(e.g. periodicals, articles, 2. https://en.wikipedia.org/wiki/Travel_Agency
websites, IT
applications/software,
etc.)
Community-based Actual and Group Activity
facilities (e.g. internship,
field studies, guest
lectures, seminars, etc.)
19. Course Requirements
Pre-requisites
Minimum number of 10
students
Maximum number of 40
students
Attendance Minimum 90% of total contact hours
Assessment Quizzes; Prelim, Midterm, Pre-final, Final Exams; Recitation;
Participation in Activities; Papers and Reports
20. Grading System
Grade Grade Letter Remarks
Range Point Grade
96-100 1.00 A+ Excellent
91-95 1.25 A Very Good
86-90 1.50 A- Very Good
81-85 1.75 B+ Good
75-80 2.00 B Good
69-74 2.25 B- Good
63-68 2.50 C+ Fair
57-62 2.75 C Fair
50-56 3.00 C- Fair
Below 50 5.00 F Failed
IC IC Incomplete
W Withdrawn
D Dropped
21. Grade Computation
Lecture Quizzes Class Standing Independent Learning Major Exam
Prelim 30% 10% 10% 50%
Midterm 30% 10% 10% 50%
Pre-final 30% 10% 10% 50%
Final Term 30% 10% 10% 50%
Laboratory Quizzes Class Standing Independent Learning Major Exam
Prelim 30% 10% 10% 50%
Midterm 30% 10% 10% 50%
Pre-final 30% 10% 10% 50%
Final Term 30% 10% 10% 50%
This is a quality document. Revision of this document should undergo the standard procedure. The original copy of this document is filed at the
office of the Academic Affairs Department (AAD). The user should secure the latest revision of this document from the AAD. (Project – Tour
Package and will be submitted on the Pre – Final Period)
 Doc. No. QR-AAD-019
Issue No. 01
Revision No. 00
Date of Effectivity 2018-2019

COURSE SPECIFICATIONS Page 4 of 5

Final Grade 60% (Lecture Grade) + 40% (Laboratory Grade)

22.Classroom Policies
1. Attend all class meeting, 10 minutes late prior to the schedule is considered absent;
2. Complete any reading assignment or activity prior to each class;
3. Actively participate during class discussion especially during laboratory hours;
4. Be well prepared for exams and laboratory;
5. No electronic media during class (e.g., laptop, music players and etc);
6. All cell phone should be in the silent mode and;
7. Avoid side conversation with co-students that makes the discussion distracted
23. Consultation Hours
Wednesday: 9:00 am – 11:00 am
24. Instructor’s Name and Contact Details
Ms. Ivy Mae G. Dela Cruz 09276526073
25. Course Structure/Learning Plan
Course
Intende
d Teaching/
Learning Assessment
Hour Learnin Learning
Week Topic activities Strategies
/s g Resources
(Methods)
Outcom (Methods)
e
(CILOs)
Orientation  University Oral
 Setting of ‘house’ Handouts/Manual recitation
rules
 Discussion of the
College Mission,
1 3hrs
Vision and
Objectives
 Course
Requirements
Grading System
2 Travel Agency and Principle of Discussion Oral
(June Tour Operator Tourism II Buen Powerpoint recitation
3hrs K1, S1 Santos, Ronald G.
27,
Manzano
2019)
3 Nature of Tourism Principle of Discussion Oral
(July Tourism II Buen Powerpoint recitation
3hrs K1, S2, Santos, Ronald G.
04, Quiz 1
Manzano
2019)
4 Travel Agencies, Tour Principle of Discussion Actual
(July K1, S1, Operators and Tour Tourism II Buen Powerpoint Performanc
3hrs Guides Santos, Ronald G.
11, H1 e
2019) Manzano

5 PRELIMINARY EXAMINATION (July 17, 18, and 19, 2019) (Written)

6 Air Transport Principle of Discussion Oral
(July K1, S2, Tourism II Buen Powerpoint recitation
3hrs Santos, Ronald G.
25, H2,G1 Seatwork
2019) Manzano

7 3hrs K1, S2, Cruise Ship Industry Principle of Discussion Oral

This is a quality document. Revision of this document should undergo the standard procedure. The original copy of this document is filed at the
office of the Academic Affairs Department (AAD). The user should secure the latest revision of this document from the AAD. (Project – Tour
Package and will be submitted on the Pre – Final Period)
 Doc. No. QR-AAD-019
Issue No. 01
Revision No. 00
Date of Effectivity 2018-2019

COURSE SPECIFICATIONS Page 5 of 5

(Aug Tourism II Buen Powerpoint recitation

ust Santos, Ronald G. Quiz 1
H2, G1 Manzano
01,
2019)
8 Land Transport: Principle of Discussion Oral
(Aug Railways and Motor Tourism II Buen Powerpoint Recitation
K1, S2, Santos, Ronald G.
ust 3hrs Coaches Quiz 2
H2, G1 Manzano
08,
2019)
9 Hotels and Resorts Principle of Discussion Actual
(Aug Tourism II Buen Demonstratio Presentation
K1, S2, Santos, Ronald G.
ust 3hrs n
H2, G1 Manzano
15, Powerpoint
2019)
10 MIDTERM EXAMINATION (August 16, 17, and 19, 2019) (Written)
Food Service Industry Principle of Discussion Oral
11 Tourism II Buen Demonstratio recitation
(Aug K1, S2, Santos, Ronald G. n
3hrs
22, H2, G1 Manzano
2019) Powerpoint

12 K1, S2, Gaming Industry Principle of Discussion Oral

(Aug H2, G1 Tourism II Buen Powerpoint recitation
3hrs Santos, Ronald G.
29,
Manzano
2019) Quiz 1
13 Tourism Attractions Principle of Discussion Oral/Writte
K1, S2, Tourism II Buen n
(Sept Demonstratio
3hrs H1, H2, Santos, Ronald G.
5, n recitation
G1 Manzano
2019) Powerpoint Quiz 2
14 PRE-FINAL EXAMINATION (September 18, 19, and 20, 2019) (Written)
15 K1, S2, Community- Based Principle of Discussion
(Sept H1, H2, Tourism Tourism II Buen Demonstration Actual
3hrs Santos, Ronald G.
26, G1, V1, Powerpoint recitation
Manzano
2019) V2
16 S2, H2, Government Principle of Discussion Oral
(Oct G1, V1, Tourism II Buen Powerpoint Recitation
3hrs Santos, Ronald G.
03, V2 Quiz 1
2019) Manzano

17 S2,H2, Issues affecting the Principle of Discussion Written

(Oct V1, V2 Tourism Industry Tourism II Buen Demonstration Presentation
3hrs Global Hospitality Santos, Ronald G.
10, Powerpoint
2019) Worker Manzano

18 FINAL EXAMINATION (October 17, 18, and 19 2019) (Written)

This is a quality document. Revision of this document should undergo the standard procedure. The original copy of this document is filed at the
office of the Academic Affairs Department (AAD). The user should secure the latest revision of this document from the AAD. (Project – Tour
Package and will be submitted on the Pre – Final Period)