*****************Elevation template*****************

Problem Statement:
====================================================

Environmental Details:
=====================================================
*For Logger/ArcMC*
ArcSight Product –
Appliance Model –
Type of OS –
ArcSight Version –

*For SmartConnector*
Device Product Info –
Type of OS –
ArcSight Version –

Steps to Reproduce the issue:

=====================================================

Troubleshooting Steps Taken:

=====================================================

Research/related cases or information found:

=====================================================
Sparks –

Jira –

iRock –

SW Community Home –

Wiki -

Scrum T2/T3 observations and results?

=====================================================

Analysis/Conclusion from Frontline?

=====================================================

Inf ormation Collection (numbered list of attachments with description of each file and why relevant to the
investigation; i.e. logs, configuration, dumps, thread dumps, screenshots):
=====================================================