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GOMS Assignment
GOMS Assignment
Reference:
Task 1: To check PNR status of a train
Assumptions:
1. The user had booked the tickets earlier and has the PNR number
2. The user is logged in to the website and is on homepage
3. User begins the task with the hands on the mouse
Methods:
1. User directly uses the PNR status button on the homepage of IRCTC website
Subgoals:
1. To find where to check the PNR status
2. Enter the PNR number and check
Drags the mouse to the textbox saying enter PNR No. P 1.1
Drags the mouse to the textbox saying enter PNR No. P 1.1
Assumptions:
1. The user is logged in
2. The user is aware about such a service available on IRCTC website
Methods:
1. The user starts to explore pottery through the IRCTC website instead of directly
opening the E-Haat Webpage.
Subgoals:
1. Goes to the E-Haat Webpage
2. Looks for Pottery section
3. Search for kettle
4. Selects a interesting/ appropriate kettle
5. Adds it to wishlist
Assumptions :
1. User is already logged in
2. Travel date is flexible
3. User starts the journey from IRCTC home page
4. User is using a laptop while performing this task
5. User is starting the task using the mouse
6. User is booking tickets for the month of march in november
Methods:
The user is navigating through dashboard tabs instead of directing asking query from DISHA.
Subgoals:
1. User enters the locations
2. Selects the tentative date
3. Add number of passengers details
4. Select appropriate quota
5. Check availability
User drags the cursor to the New Delhi option in the P 1.1
drop down menu shown
User clicks on the New Delhi option from that drop B 2*(0.10)=0.20
down menu
User drags the cursor to the Allahabad City option in the P 1.1
drop down menu shown
User clicks on the Allahabad City option from that drop B 2*(0.10)=0.20
down menu
Selects 4 B 2*(0.10)=0.20
Goes to the ‘check availability and get fare’ button for P 1.1
that train
User drags the cursor to the New Delhi option in the P 1.1
drop down menu shown
User drags the cursor to the Allahabad City option in the P 1.1
drop down menu shown
Goes to the ‘check availability and get fare’ button for P 1.1
that train