Analiza Alcosero

Easily trained
Tagum 8100
alcoseroanaliza@gmail.com
09075199501

Work Experience

Live Chat Operator

Siblings Solutions - Tagum
February 2018 to Present
Assist the customer in their needs and inquiry. 
Help them in searching what they need. 
Arrange a booking. 
Help the QA in training a newbies as we don't have workforce.

Canada Custom Analyst

Flatworld Solutions Philippines - Davao City
April 2015 to December 2015
Gather Data and encode in the system. 
Supervise the calls and chat quality of the whole team. 
Ensure the payroll and log in attendance. 
Assist the client in their needs. 
Assist the disputes and complaints of the client.

Sales Associate
JHG Trading - Tagum
April 2008 to July 2008
Responsibilities 
Assist customer in their needs. 
Maintained the products neat and clean. 
Make the sales high by sales talk and reach the limit sales. 
Inventory the item so that you will know which product are more demand. 
 
Accomplishments 
I learn to acquaint other people. 
I learn to sell. 
I enhance my Sales Talk. 
I became more motivated because I learn from my fellow worker everyday. 
I did able to train to my self anent how retail industry look like in real world outside. 
I share my knowledge to other people because I believe through sharing I help them even a single
word. 
 
Skills Used 
Communicative Skills, Selling Skills, Initiative, Patience,
Education

Bachelor of Arts in English in English Communication

St. Mary's College of Tagum - Tagum
2012 to 2019

Computer Hardware NCII in Computer

Davao Northphil Institute of Technology Inc. - Tagum
2010 to 2011

Skills

Microsoft Word (4 years), Microsoft Office (5 years), Driving (10+ years), Encoding (5 years), Customer
Service (6 years), Technical Support (1 year)

Certifications and Licenses

Professional Driver's License

October 2018 to October 2023