LEADERSHIP

Critical Thinkers Are Drivers of Corporate Success

February 20, 2020 • Dr. Denise Federer, Ph.D. • 3 min read

In 1637, French philosopher René Descartes wrote “Discourse on the Method,”

which is probably most notable in producing the Latin phrase “Cogito, ergo sum”

(“I think; therefore, I am”).

While Descartes most likely wasn’t thinking of corporate management when

writing his discourse, new thinking is the lifeblood of successful companies.

Finding and developing people who possess this skill can separate a company

from its peers, whether it is a small family business or a large public company.
While the trait is common in chief executive officers and other senior leaders, it is

difficult to find. In PayScale’s 2016 “Workforce-Skills Preparedness Report”

survey, 60% of managers said that critical thinking and problem-solving was “the

soft skill lacking the most among recent college graduates.” Fortunately, people

with certain skill sets can develop this critical soft skill.

Casting Your Net

The first step is to discover who exhibits the greatest potential to become critical

thinkers. During this process, you may notice a repeating pattern producing three

types of individuals — people who:

• Are already critical thinkers.

• Do not fit that definition but have the potential to do so.

• Lack both the skill and the ability to learn the skill in the future.

You will want to direct your efforts toward the second group. How do you

accurately find those people in your organization? In a recent article in the

Harvard Business Review, Matt Plummer, founder of productivity training

company Zarvana, identifies a few simple performance markers you can use to

assess employees:

• Do they successfully complete assignments?

• Do they complete them on time?

• Do the assignments meet company standards for quality?

If they can complete the project without direction, in a timely fashion and with

high-quality results, they probably used some form of critical thinking, whether

they realize it or not. They received minimal direction and produced maximum

results, which is an encouraging foundation to build upon.

If employees can complete the project without

direction and with results, they probably used some
form of critical thinking.

Opportunities for Observation

There are other ways you can observe the beginnings of critical thinking.

Meetings, for example, can provide insights into how employees systematize and

respond to data. People with clear processing and logical deduction show an

aptitude to learn new ways of thinking. Employees who can easily identify the

significant details of a meeting and synthesize them into prioritized actions are

likely to be good candidates for critical thinking training.

Do employees provide recommendations and suggestions, or do they prefer to

receive direction to complete their tasks? Individuals who take a consultative

rather than a reactionary approach to their work demonstrate the ability to think

beyond direction and execution.

Finally, can employees produce ideas and strategies spontaneously? Ask them

to create ideas or strategies to improve and grow an area of the business.

Employees who construct coherent, actionable plans are likely adept at critical

thinking already. They’ve taken undeveloped data and thought, step by step,

through scenarios that are yet to come.

Observing individuals through these benchmarks can help you identify the

employees and managers who are the likely to succeed in developing and

implementing critical thinking skills. Once you’ve found them, you must teach

them. Teaching critical thinking comes down to basic behavioral psychology,

because critical thinking is a behavior that many can learn with the right

incentives and timely reinforcement.

If you are willing to invest the time and effort in developing critical thinkers, these

managers and employees will reward you by producing more efficient and

creative teams and, thus, a more successful business.

Individuals who take a consultative approach to their

work demonstrate the ability to think beyond direction.

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 #critical thinking #critical thinking training #crticial thinking skills

#leadership development

Dr. Denise Federer, Ph.D.

Dr. Denise Federer, Ph.D., is an executive consultant with Kaplan

U.S. Leadership & Professional Development. An experienced
speaker, consultant, coach, and psychologist with over 30 years of
experience, she has built a successful consulting practice, Federer
Performance Management Group, using her extensive cognitive-
behavioral training and expertise in communication styles,
performance enhancement, and motivational strategies for
behavioral change and organizational impact.

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LEADERSHIP

Critical Thinkers Are Drivers of Corporate Success

Dr. Denise Federer, Ph.D. • 3 min read