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The potential of 5G experimentation-as-a-service

paradigm for operators and vertical industries: the


case of 5G-VINNI facility
Costas Kalogiros, George Zois, George Hanne Kristine Hallingby, Maria Barros Weiss, Anastasius Gavras
Darzanos Håkon Lønsethagen Eurescom GmbH
Computer Science department Telenor Research Heidelberg, Germany
Athens University of Economics and Fornebu, Norway {barros,gavras}@eurescom.eu
Business) {hanne-k.hallingby,
Athens, Greece hakon.lonsethagen}@telenor.com
{ckalog,georzois,ntarzanos}@aueb.gr

Abstract—5G, in contrast to previous mobile network We argue that in order to solve the “chicken and egg”
generations, has been conceived with vertical industries in mind. problem that the 5G ecosystem currently faces (see Fig. 1), a
Vertical industry enterprises and other experts have identified staged approach for both the ICT industry and vertical
a wide set of innovative use-cases that could take advantage of industries’ enterprises is necessary. The former should
ample throughput, low network delay, widespread coverage and gradually roll-out 5G infrastructures where demand is high
resilience promised by 5G technologies. However, the (e.g. smart cities, industrial parks) and, especially for rural
commercial success of an idea depends on a wide range of socio- areas or individual campuses, deploy a shared small cell
economic factors that call for designers, engineers, business network jointly with other operators or vertical industries [6].
analysts and end-users to collaborate in setting-up, running and
At the same time, vertical industries should not only check the
analysing a series of experiments. In this paper we describe the
technical feasibility of innovative use-cases, but validate their
“Experimentation-as-a-Service” offering of 5G-VINNI facility,
a collection of 5G testbeds, and analyse its potentials and business potential by executing pilots with actual users.
shortcomings by combining online surveys with SWOT and
TOWS analysis.

Keywords—5G, experimentation facility, experimentation-as-


a-service, 5G infrastructure, vertical industries, verticals
innovation, SWOT analysis, TOWS analysis, online survey

I. INTRODUCTION
Network infrastructures and new technologies such as
cloud computing [1], Internet-of-Things (IoT) [2], artificial
intelligence [3] and big data [4] have evolved into enablers for Fig. 1: The chicken and egg problem of 5G ecosystems
social security and cohesion, and business continuity and In other words, Mobile Network Operators should broaden
expansion. 5G can reshape many “vertical” industries, such as their product portfolio with a “5G experimentation-as-a-
Industry 4.0, eHealth, Automotive and Utilities. The vision for service” offering that can unleash the full potential of vertical
5G is to "become a stakeholder-driven, holistic environment industries. Pre-commercial activities can be isolated from the
for technical and business innovation integrating networking, rest of the traffic and be scalable to cater for the
computing and storage resources into one programmable and experimenters’ needs. Such functional requirements are easier
unified infrastructure" [5]. to meet through network slicing [7] and network
5G can dynamically configure the physical network to softwarisation via SDN (Software-Defined Networking) and
address different customers and different customer demands, NFV (Network Function Virtualisation) technologies [8].
support massive increase in traffic volume and provide highly Experimenting throughout the service/product life-cycle
resilient, secure and low latency communications. As a result, is essential matching new services with real-user pain points
vertical industries will have enhanced technical capacity and needs, and thus reducing costs and increasing revenues.
available to trigger the development of new products and Several methodologies, such as design thinking [9],
services, or increased automation of business and operational emphasise the importance of multi-stakeholder engagement
processes. for effective innovation. Facilitating such experimentation
The launch of commercial 5G services requires substantial processes is the main objective of 5G end-to-end facilities
investments by telecommunication operators and the such as 5G-VINNI1, 5G EVE2 and 5GENESIS3 funded by the
Information and Communication Technology (ICT) industry European Commission as part of Phase 3 of the 5G Public
in general. The latter will not invest in new infrastructures if Private Partnership (PPP). With the same objectives in mind
they do not see clear prospects for a solid demand rendering other leading economies besides the EU are also deploying
the investment worthwhile. Equally, industry sectors experimentation infrastructures, as it is analysed in [10]. Some
interested in 5G for their digital transformation may want to of these initiatives run in collaboration with their European
wait until the 5G infrastructure is ready and tested. peers4.

1 4
https://www.5g-vinni.eu/ Prominent examples of such projects are EMPOWER
2 https://www.5g-eve.eu/ (http://empowerproject.eu/) in USA, 5G-DRIVE (https://5g-
3 https://5genesis.eu/ drive.eu/) in China, 5G CONNI and 5G-DIVE in Taiwan,

978-1-7281-3627-1/19/$31.00 ©2019 European Union


This paper is structured as follows: Section 2 provides a asked to pay competitive prices for using the infrastructure to
short overview of the 5G-VINNI facility as the inter-working get valuable feedback, considering various levels of public
of several facility sites and its gradual change in focus from funding and support.
supporting technical trials to enabling full-blown business
experiments. Section 3 provides a preliminary assessment of
5G impact on the innovative products/services and business
processes of vertical industries, as the potential customers of
“5G experimentation-as-a-service” offerings, while Section 4
provides a SWOT analysis for 5G-VINNI in order to
understand the Strengths, Weaknesses, Opportunities and
Threats. Section 5 suggests candidate strategies for unlocking
the full potential of 5G-VINNI and we conclude with key
observations and next steps in Section 6.
Fig. 2: The 5G-VINNI maturity levels and expected use-case (UC) scope
II. THE 5G-VINNI FACILITY
5G-VINNI is an end-to-end (E2E) 5G facility comprising III. THE IMPACT OF 5G ON VERTICAL INDUSTRIES’
multiple interworking 5G Radio Access Network (RAN) and INNOVATION POTENTIAL
core infrastructures, and zero-touch E2E service orchestration,
which will facilitate the rapid on-boarding of verticals by A. Methodology
exposing network slice life-cycle management functions In order to evaluate the innovation potential of 5G-VINNI,
through an open Application Programming Interface (API) and 5G in general, the methodology followed was the one
[11]. presented in the Oslo Manual 2018 [12], according to which
there are two types of business innovations; product
The 5G-VINNI facility is composed of several facility innovations (new or improved good or service) and business
sites spanning seven European countries, with the deployment process innovations related to business functions. Product
of the 5G-VINNI architecture in several administrative innovations must provide significant improvements to one or
domains. The Main Facility sites offer services to customers more product characteristics or performance specifications.
with well-defined Service Level Agreements, while there are Relevant functional characteristics include: quality, technical
also the Experimental/Research Facility sites which provide specifications, reliability, durability, economic efficiency
project internal environments for early technical during use, affordability, convenience, usability, and user
experimentation and testing of prototype components and friendliness. Business Process Innovations cover the
systems. following aspects: production of goods or services,
We have identified several maturity levels (ML) of the 5G- distribution and logistics, marketing and sales,
VINNI facility capturing its evolution over the life time of the infrastructure provision and maintenance, administration and
project, foreseeing that the operation of the facility during the management (such as strategic decision-making), product and
project will significantly differ from the one after the project’s business process development.
completion, considering also the long-term vision of 5G- B. Innovative products and business processes from
VINNI facility experimentation as a service. These MLs are
selected vertical industries
described below and in Fig. 2:
In order to identify innovative products and business
1. ML1 focuses on running conformance tests for processes from selected vertical industries, in 5G-VINNI we
validating technical KPIs. performed a qualitative analysis on the expected potential of
2. ML2 refers to a mature facility that will allow a 5G to nine different industries, and consequently users and
restricted set of vertical “customers” to integrate their society [13]. The approach followed is based on [14] and
applications and run stress tests in order to assess the appears in Fig. 3.
technical merits and feasibility of innovative use-cases. By interacting with representatives from each of the nine
3. ML3 refers to the same facility as in ML2 but for a vertical industries we identified families of innovative use-
1-year period after the contracted duration of 5G-VINNI. In cases that could benefit from 5G-VINNI capabilities and
order to guarantee its sustainability, vertical organisations classified them into either product or business process
will have to compensate 5G-VINNI members for any innovation. Then, the latter ones were decomposed further
additional capital or operational expenses incurred. according to the most relevant business process types,
Accordingly, we expect that some business-level experiments following the taxonomy described above. Note that each
will be performed during this phase. family of use-cases can have multiple instances; for instance,
different services requiring high-quality video streaming
4. ML4 captures the long-term vision for 5G-VINNI could target distinct customer groups like entertainment, or
experimentation as a service toward vertical customers. This immersive video conferencing. Thus the true innovation
could involve individual 5G-VINNI facility sites, multiple potential is even higher than estimated.
5G-VINNI facility sites or even interworking with other
external facilities. This will imply broadening the European We identified 58 families of use-cases in total for the nine
footprint and governance structure. Experimenters, such as vertical industries. These innovative outputs, while not meant
vertical customers and vertical application providers, are to be exhaustive, are not limited to a few vertical domains
only. It was found that at least three interesting families of use-

5G!PAGODA (https://5g-pagoda.aalto.fi/) and ThoR and 5G ALL-STAR (https://5g-allstar.eu/) in South Korea as well
(https://thorproject.eu/) in Japan, PriMO-5G (https://primo-5g.eu/) as 5GinFIRE (https://5ginfire.eu) in Brazil.
cases can be identified for each vertical domain; the average A. Methodology
was more than six. The exact figures per vertical sector appear For the SWOT analysis we identified 19 qualitative
on the bottom of Fig. 3. This demonstrates that a wide range criteria that, we believe, will determine the value proposition
of actors are interested in trials and pre-commercial of 5G-VINNI facility. These aspects can be out of 5G-VINNI
experiments - a big opportunity for 5G-VINNI (as will be direct control (external), or within (internal). Each aspect,
discussed in the next section). regardless of its external/internal nature, has a dual nature; it
can be negative or positive. In the case of internal aspects,
positive ones are considered as “Strengths”, while negative
ones are “Weaknesses”. Similarly, positive external aspects
are named “Opportunities”, while negative ones are
recognised as “Threats”.
In order to assess the positive or negative effect of each
aspect, we decided to compute a single value that ranges from
-5 to 5. Note that the value of a criterion should identify the
overall effect taking into account the impact on all actor roles
in the ecosystem. It is quite possible the overall effect to be
close to neutral (0), as some factors under the same aspect are
promising while others pose concerns.
In order to compute values for the internal aspects we
Fig. 3: Our approach to assessing innovation potential followed an approach where 5G-VINNI partners were
considered ideal candidates to do the assessment. We
Fig. 4 presents a high-level overview of these results. acknowledge that the values may be a bit high for a maturity
More than half of candidate innovations were classified as level 2, however, the strategic implications and discussion are
product innovations that meet candidate customers’ still highly relevant. To determine the impact of external
requirements while serving the vertical enterprises’ needs for aspects we ran an online survey for better understanding the
improved goods or services, new offers for establishing new pain points that vertical industries’ representatives face
markets or entering to existing ones. The rest of the today, their propensity to experiment during product/service
innovations were associated to improved business processes, life-cycle and how the 5G ecosystem could help them
for upgrading outdated processes, technology or methods, innovate in a mutually beneficial way.
reducing operational costs and waste per unit of output,
reducing time to market by improving capabilities for Due to space constraints we will briefly describe the
absorbing and analysing knowledge, as well as integrating approach followed for collecting inputs on the external
processes with other organisations. Due to space constraints, aspects. We prepared a questionnaire5 that includes a set of
the reader is redirected to [13] for more details and examples. 17 statements expressing a negative statement about 5G and
invited a core group of 125 participants from different
European organisations and several vertical industries to
participate. They were allowed to further disseminate it,
which means that we used the snowball sampling technique.
Eventually 31 respondents filled in the survey, conducted
between 1st and 31st of April 2019.
Respondents could select one of the following six
possible Likert-type answers: “Strongly disagree”, “Partly
disagree”, “Not sure”, “Not relevant”, “Partly agree” and
“Strongly agree”. Each answer was associated with a value
ranging from -5 to 5. The values selected were 5, 2.5, 0.0001,
-0.0001, -2.5 and -5, respectively. Note that the values of
“Not sure” and “Not relevant”, due to their neutral nature,
have received a low value which is close to zero.
Fig. 4: Number of Candidate innovative outputs per innovation type Furthermore, one or more questions were mapped to a single
IV. SWOT ANALYSIS OF THE 5G-VINNI FACILITY external aspect and a single value for each aspect was
calculated as the weighted average of the related answers.
In this section we perform a Strengths, Weaknesses,
Opportunities and Threats (SWOT) analysis focusing on the B. Results for Maturity Level 2 (ML2)
5G-VINNI facility as a whole, under the concept of Due to space constraints, and in order to maximise room
experiment-as-a-service. By means of this SWOT analysis, to discuss the effects of the strategies to be subsequently
we aim to assess the value proposition of 5G-VINNI facility identified, we perform the strategic analysis only for the
for all the involved stakeholders (internal and external), second maturity level (ML2) of 5G-VINNI. Note that the
identifying both potential benefits and shortcomings. different maturity levels affect the internal characteristic of
5G-VINNI facilities, thus each level would exhibit different
strengths and weaknesses. On the other hand, the external
5 The online questionnaire can be found at: https://www.5g-
vinni.eu/5g-vinni-questionnaire-on-the-pain-points-that-european-
industries-face-today_allin1/
aspects refer to pain points that vertical industries face and and external funds. To this end, we assume that collaboration
we expect that these remain the same for all maturity levels. among the stakeholders of the 5G-VINNI facility is safe.
Similar results as for ML2, but slightly improved, were
obtained for ML 3-4. Note that analysis for ML1 was skipped I7. Facility growth-geographical expansion
due to its internal nature. The results are reported below, and (value = -4). In operation level ML2, the 5G-VINNI facility
also graphically represented in Fig. 5. Furthermore, we is not expected to grow, since none of the individual sites is
expect that similar results will be obtained for other 5G expected to interconnect with external sites. It is quite
facility sites, i.e., 5G-EVE and 5GENESIS, as these have possible that an EU-funded project may ask to interconnect
similar objectives, structure and deal with the same external an external facility site to 5G-VINNI but again this growth
aspects. will be limited in ML2, but should improve in ML3 and
especially ML4, where scope will expand to support
1) Analysis of Internal aspects (Strengths/Weaknesses) international use-cases as well.
I1. Performance (value = 4). 5G-VINNI virtualised
environment is characterised by high-quality automation with
respect to end-to-end service instantiation (network slice
instantiation) and testing, online adaptation to the vertical
customers’ needs and recovery from potential failures. 5G-
VINNI architecture and implementation promises the
efficient operation of the facility respecting the customers’
QoS requirements. This must be achieved while satisfying the
customer SLAs and the targeted values on certain Key
Performance Indicators (KPIs), with respect to capacity,
ubiquity, latency, reliability, service creation time, etc.
I2. Deployment Cost (value = 1). Capital Expenditures
(CapEx) for deploying 5G-VINNI system are low compared
to green field 4G setups (and in some cases incremental
ones), since the network functions are running on general-
purpose commodity servers. However, at this early stage of Fig. 5: Graphical representation of SWOT analysis for Maturity Level 2 of
5G deployments, the cost of RAN equipment is not 5G-VINNI
considered as low. I8. Ability of managing large scale networks
I3. Operational Cost (value = 2). One of the main 5G- (value = 5) The Network Operators present in the consortium
VINNI architecture design principle is the E2E virtualisation have great experience in managing large scale networks of
of resource taking advantage of NFV technology. This allows high complexity and critical applications. Furthermore, they
for a low-cost automated network management, thus a low are familiar with deploying new infrastructure and interacting
Operational Expenditures (OpEx) for on-boarding services with several market entities. Thus, we expect that this is a
and testing. However, at the early stage of the project the strong point for 5G-VINNI for all maturity levels.
development of E2E Management And Network I9. Ability to exploit new technologies (value = 3). One
Orchestration (MANO) framework that allows the of key design principles for 5G-VINNI facility is the ability
interworking of facility sites implementing different MANO for each site to evolve both during and beyond the project’s
framework will impose a start-up cost. lifetime. In fact, ML2 involves three incremental releases of
I4. Innovation potential (value = -1). In operation level 5G-VINNI technologies, where each one of them will be
ML2, 5G-VINNI is not available for any interested vertical backwards compatible while introducing additional
customer to experiment. While openness and accessibility are functionalities and new technologies.
two of the key design principles for 5G-VINNI, this
2) Analysis of External aspects (Opportunities /Threats)
limitation imposed on serving other customers will also limit
E1. Capacity of existing solutions to meet verticals’
the innovation potential of the platform. However, assuming
needs (value = 2.42). The majority of survey participants
that 5G-VINNI consortium members (Network Operators,
(77%) strongly or partly believe that the existing technologies
vendors, etc.), and those granted access to 5G-VINNI facility
cannot meet mid-term requirements or that the advanced
can take advantage of the facility to innovate, the innovation
network quality, coverage and flexibility promised by 5G will
cannot be considered as strongly unsustainable.
have a significant effect on their industry.
I5. Brand Name (value = 1). 5G-VINNI consortium
Ε2. Private networks (value = 2.42). The majority of
includes well-known vendors and operators, which helps in
participants (74%) strongly or partly believe that 5G
establishing a brand name. On the other hand, due to the
technologies will meet their performance and security
limitation on the customers groups during ML2, it is unlikely
requirements, although some further validation is needed.
for 5G-VINNI to be able to establish a strong brand name at
this stage. Nevertheless, other 5G facility sites will face Ε3. Demand for advanced international networking
similar issues and thus the outlook is positive. services (value = 0.65). Some 42% of participants agree that
the future candidate geographical markets will require only
I6. Stakeholders’ collaboration (value = 4). The
moderate or minimal adaptation to their service/product
collaboration amongst the 5G-VINNI members is guaranteed
portfolio in order to comply with regulation (such as on data
during the project lifetime and ML2 due to the consortium
management). However, there are quite a few participants
agreement and the management plan for mitigating relevant
that are not sure (16%) or who believe that regulations (on
risks. In this phase, 5G-VINNI is a not-for-profit partnership
digitalisation issues) hinder geographical expansion (29%).
and its sustainability is secured by a combination of internal
Ε4. Innovation and Regulation (value = 0.48). Like in are offered, even though facing some minor operational
the case of E3, responses were quite balanced. While 42% of challenges. Only a few participants (19%) have an opposite
participants, and especially small medium-sized industries, opinion, while even fewer (16%) are not sure. This is
agree that there are no or only some regulatory constraints on considered as an opportunity for 5G-VINNI.
the roles and business models they can adopt; 35% have
different opinion (mainly those belonging to Manufacturing V. PROPOSED STRATEGIES FOR 5G-VINNI
and Utilities industries) The reason for performing the SWOT analysis above is to
Ε5. Innovation and collaboration (value = 0.32). This identify potential strategies for 5G-VINNI stakeholders,
external aspect was very controversial as 33% of participants aiming to exploit strengths/opportunities and mitigate
(mostly from Smart cities and transportation and Smart weaknesses/threats. This approach is known as TOWS [15]
agriculture industries) agree that they will have access and and involves the following pairs:
control to all new or existing infrastructure(s) or that the • Strengths–Opportunities (Use internal strengths to take
critical mass of required technologies will be reached, while advantage of opportunities);
34% considered this as a bottleneck.
• Strengths–Threats (Use strengths to reduce the
Ε6. Shared Vision (value = 1.17). 68% of the participants probability of a threat being materialised or its
are either very confident or simply believe that industry consequences);
forums and associations enable consensus building between
industry members while setting future directions (including • Weaknesses–Opportunities (Improve weaknesses by
pre-standardisation, best practices). However, only 29% of taking advantage of opportunities);
the sample finds that 5G research and industry visions drive
• Weaknesses–Threats (Work to eliminate weaknesses to
and legitimise the market demand for 5G. Thus, a fair share
avoid threats).
of respondents seems to put more trust on industry members’
views rather than external consultants. Fig. 6 provides a graphical representation of some
potential strategies identified in order to address or improve
Ε7. Standardisation process (value = -0.73). According
the weaknesses or threats. Even more are described below.
to the survey findings, the narrow majority of the participants
(52%), from varying industries and organisation size, believe
that standardisation organisations are either good in
identifying emerging needs but slow in addressing them, or
slow in both identifying and addressing emerging needs. 29%
believes the opposite. Although clear progress has been made
during the last years, standardisation process is still slow, and
it is considered to be a threat.
Ε8. Culture for trust and collaboration across 5G
actors (value = -1.21). Most of the survey participants (61%),
from a broad range of industries, believe that some additional
mechanisms or new Service Level Agreements (SLAs) are
needed for building trust between ecosystem actors (e.g.,
some commonly agreed operational policies and mechanisms
should be in place for aligning the incentives of the rest of the
entities), while only 29% find these unnecessary. The 5G
value network involves multiple actors that implement
traditional telecommunication roles, but also new ones that
Fig. 6: Graphical representation of selected strategies (S1, S3, S6 and S7)
have emerged due to the digitalisation of vertical sector, identified based on the SWOT analysis of 5G-VINNI (ML2)
virtualisation Network Infrastructure and softwarisation of
Network Operations. Thus, the absence of trust-enabling 1) Attack Strategies (Strengths & Opportunities)
mechanisms is considered as threat. (S1: I1+E1+E4+E2): The technical performance
superiority of 5G-VINNI facility, gives 5G-VINNI the
Ε9. Vertical experimentation with the service/product potential to exploit the high interest of some vertical industry
portfolio (value = 3.1). Based on the survey findings, the sectors for offering value-added/assured quality services to
majority of the participants (82%) strongly and partly agree their customers. In fact, 5G-VINNI should collaborate with
that their organisation (mainly from Utilities, verticals in order to design technical solutions that are able to
Media/Entertainment and Smart Agriculture industries) is meet vertical-driven KPIs. In addition, 5G-VINNI can take
comfortable and interested in running technical trials and advantage of the opportunity that small firms are adopting the
business experiments throughout service/product lifecycle, as “network as a service” model in order to design tailored end-
well as, that these experiments are valuable e.g., in terms of to-end slice solutions.
reduced costs, increased revenues or new revenue sources.
(S2: I1+I8+I9+E2): The fact that private networks
Ε10. Strategic and operational concerns (defence, emergency) have become too expensive/
(value = 1.81). Most of the survey participants (60%) believe challenging for non-ICT actors to handle, revitalise the
that strategic concerns will be reduced due to increased traditional strength of high performance and professionality
performance control by customers and isolation will be of Mobile Network Operators (MNOs) and their ability to
outweighed by new business opportunities, while their exploit new technologies.
organisations (whose industry categories and sizes vary) will
be ready to adopt 5G technologies and services when these 2) Reinforce Strategies (Weaknesses & Opportunities)
(S3: I7+E10+E3): The ability to geographically expand Although the SWOT assessment can be disputed, the strategic
the facility is low, hindered by incompatible regulations. On implications are highly relevant.
the other hand, strategic concerns will be reduced due to
increased control by customers and isolation of slices sharing The need for attractive business models and incentive-
common physical infrastructures. Thus, expanding the scope compatible governance models was identified as key for
of 5G-VINNI to additional customer segments in subsequent building and improving the culture for collaboration and trust
maturity levels is important. between 5G actors and this finding will guide our next steps.

(S4: I4+E9+E6+E4+E5): Verticals have experience and ACKNOWLEDGMENT


see value in running trials and they seem to have reached a This work is part of the EU H2020 5G PPP Phase 3 5G-
consensus on future directions. At the same time neither VINNI project that has received funding from the European
regulation nor lack of collaboration are roadblocks for some Union’s Horizon 2020 research and innovation programme
industries. Even though 5G-VINNI facility site is not open to under grant agreement No 815279. The authors would like to
all interested parties during ML2, the innovation potential thank all 5G-VINNI partners for their support.
will be reinforced in ML4.
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