Rubric for Business Letter Writing Assessment

Task Description: You will write a formal business letter to the appropriate agency,
credit bureau, or business to explain your concern about a
possible error on your credit report. You will receive a scenario
to base your letter of complaint. *The instructor can decide if
letter must be typed or will allow handwritten copy.
This task is due on (date) _________________________________________________.

Components 4–Exemplary 3-Accomplished 2–Developing 1–Beginning

 Accurately uses  Mostly uses correct  A few noticeable  Several noticeable

correct business business letter format errors in the errors in use of
letter format (heading, greeting, business letter correct business
25%
Organization (heading, greeting, introduction, body, format (heading, letter format
introduction, body, closure, signature, greeting, (heading, greeting,
closure, signature, enclosure, and copy) introduction, body, introduction, body,
enclosure, and copy) closure, signature, closure, signature,
enclosure, and copy) enclosure, and copy)

 Letter clearly  Letter clearly states  Purpose of letter is  Purpose of letter

states the purpose the purpose unclear is unclear
 Appropriate  Some explanations  More explanations  Main idea is not
explanations or facts or facts used to or facts need to be supported by
used to support the support the main idea used to support the explanations or
25% main idea  Somewhat hard main idea facts
Content  Easy to follow to follow  Hard to follow  Letter rambles;
 Tone is  Tone is generally  Tone is too hard to follow or
appropriate for appropriate for informal for intended understand
intended audience intended audience audience  Tone is
inappropriate for
intended audience

 Typed, using  Letter typed with  Letter typed with  Letter not typed;
25% correct spacing, few problems in frequent problems wrong format used
Appearance font, and format spacing, font, or in spacing, font, or and hard to read
format format

 One or two mistakes  More than two  Incorrect use

 Accurate use of with punctuation or mistakes in Throughout the
punctuation and grammar punctuation or letter of punctuation
Language grammar  One or two spelling grammar or grammar
25%  No spelling errors errors  More than two  Frequent spelling
Usage spelling errors errors distract
from letter

Writing Score ______________ = Final Assessment Score _____________