Ch 1.

Introduction to Supply Chain Management

 History of Operations & Supply Chain Management

 Supply Chain Management - Benefits & Best Practices
 What Is Supply Chain Integration? - Definition & Overview
 Production, Productivity & Competitiveness
 Globalization's Impact on Operations & Supply Chain Management
 Leveraging Core Competencies in Operations & Supply Chain
Management
 Order Winners & Qualifiers: Difference & Examples
 Positioning Strategy: Definition & Examples

Ch 2. Decision Making Process of Supply Chain Management

Lesson 1 - Decision Making for Managers: Certainty, Risk & Uncertainty

Lesson 2 - Strategic Decisions in Operations & Supply Chain Management

Lesson 3 - Quantitative Decision Making Tools: Decision Trees, Payback Analysis & Simulations

Lesson 4 - Six Sigma: Principles & Process

Lesson 5 - SCM Case Study: Decision Making at 3M

Ch 3. Quality in Operations & SCM

Lesson 1 - Product Quality in Operations & Supply Chains: Definition & Dimensions

Lesson 2 - Service Quality Dimensions in Operations & Supply Chains

Lesson 3 - Productivity, Quality, Profitability and the Role of Managers

Lesson 4 - Quality Tools: Process Flowcharts, Pareto Analysis & More

Lesson 5 - Consumer vs. Producer Perceptions of Quality

Lesson 6 - Five Principles of Total Quality Management (TQM)

 Lesson 7 - Implementing Total Quality Management (TQM) in an Organization

Lesson 8 - Deming, Juran & Crosby: Contributors to TQM

Lesson 9 - Quality School of Management: Kaizen & Reengineering Approaches

Lesson 10 - Quality Circle: Definition & Process

Lesson 11 - Cost of Quality: Definition & Examples

Lesson 12 - Malcolm Baldrige National Quality Award: Purpose & Impact

Lesson 13 - ISO 9000 Certification

Ch 4. Overview of Supply Chain Strategy & Design

Lesson 1 - Supply Chain Management: Elements & Goals

Lesson 2 - Managing Supply Chain Uncertainty

Lesson 3 - Supply Chain Risk Pooling: Definition & Purpose

Lesson 4 - Bullwhip Effect: Causes & Effects

Lesson 5 - Managing a Green & Sustainable Supply Chain

Lesson 6 - Supply Chain Integration & CPFR

Ch 5. International Supply Chain Procurement & Distribution

Lesson 1 - How Procurement, Transportation & Distribution Affect the Supply Chain

Lesson 2 - Procurement: Principles, Process & Strategy

Lesson 3 - Procurement & Supplier Selection Process

 Lesson 4 - Globalization, Outsourcing & Insourcing: Impact of Technology on Careers

Lesson 5 - What is a Reverse Auction? - Purpose & Goals

Lesson 6 - Warehouse Management Systems: Types & Benefits

Lesson 7 - Vendor-Managed Inventory: Benefits & Drawbacks

Lesson 8 - Distribution Outsourcing: Advantages & Disadvantages

Lesson 9 - Supply Chain Modes of Transportation: Strengths & Weaknesses

Lesson 10 - Reverse Logistics Systems: Definition & Challenges

Lesson 11 - Challenges in Global Supply Chain

Lesson 12 - Required Assignments Reminder

Ch 6. Inventory Management for SCM

Lesson 1 - What Is Inventory Management? - Demand vs. Cost

Lesson 2 - Inventory Control Systems: Types & Purpose

Lesson 3 - How Inventory Decisions Affect Other Areas of the Supply Chain

Lesson 4 - Supply Chain Management: Technology, Measurement, Relationship & Material Integration

Lesson 5 - Supply Chain Management in the Business, Supplier & Customer Network

Lesson 6 - Logistics of Goods and Services

Lesson 7 - Items that Make Up Merchandise Inventory

Lesson 8 - Inventory Cost: Definition, Methods & Types

 Lesson 9 - SCM Case Study: Seven-Eleven in Japan

Ch 7. Sustainability & Lean Management Systems in SCM

Lesson 1 - Supply Chain Sustainability: Environmentally Sound Choices

Lesson 2 - Just in Time Inventory: Definition, Advantages & Examples

Lesson 3 - Lean Organizational Structure

Lesson 4 - The 5S Approach to Waste Elimination for Lean Businesses

Lesson 5 - SCM Case Study: Inventory at Barilla SpA

Ch 8. Product Distribution for SCM

Lesson 1 - Strategic Positioning of the Order Penetration Point

Lesson 2 - Channel Intermediaries: Definition and Function in Business

Lesson 3 - Marketing Channel: Definition and Function in the Marketplace

Lesson 4 - Types of Wholesale Intermediaries

Lesson 5 - Retail Distribution Strategies

Lesson 6 - Non-Store Retailing: Types, Trends & Examples

Lesson 7 - What Is International Logistics? - Definition & Explanation

Lesson 8 - SCM Case Study: Concept to Store Speed at Zara

Ch 9. Measuring & Analyzing Performance of Supply Chain

 Lesson 1 - Common Operational Performance Metrics

Lesson 2 - Using Statistics to Measure & Analyze Process Variability in Business

Lesson 3 - Inventory Valuation Methods: Specific Identification, FIFO, LIFO & Weighted Average

Lesson 4 - Supply Chain: Four Key Performance Indicators

Ch 10. Required Assignments for Business 315

Lesson 1 - Logistics & Supply Chain Management: Assignment - Case Study

Ch 11. Studying for Business 315

Flashcards - Introduction to Supply Chain Management Flashcards

Flashcards - Team Operations & Roles in SCM Flashcards

Flashcards - Decision Making in Supply Chain Management Flashcards

Flashcards - Total Quality Management in Operations & SCM Flashcards

Flashcards - Product Quality in Operations & SCM Flashcards

Flashcards - Service Quality in Operations & SCM Flashcards

Flashcards - Supply Chain Strategy & Design Flashcards

Flashcards - International Supply Chain Procurement Flashcards

Flashcards - International Supply Chain Distribution Flashcards

Flashcards - Inventory Management for SCM Flashcards

Flashcards - Sustainability & Lean SCM Systems Flashcards

Flashcards - Product Distribution for SCM Flashcards

Flashcards - Studying Supply Chain Performance Flashcards