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WSB University in Wroclaw

Research Journal
ISSN 1643-7772 I eISSN 2392-1153
Vol. 16 I No. 3

Zeszyty Naukowe Wyższej Szkoły


Bankowej we Wrocławiu
ISSN 1643-7772 I eISSN 2392-1153
R. 16 I Nr 3

DEMATEL-based Ranking Approaches

Authors: Mirosław Dytczak, Grzegorz Ginda

Abstract

DEMATEL is an efficient tool for the identification of cause-effect relations


which link the objects considered. A dynamical development of its popularity
in recent years has resulted in numerous efforts to eliminate its weaknesses
and to extend its application potential. For example, one of the attempts in-
volved transforming it into a universal decision-making support tool aimed
at weighting and ranking objects seamlessly. A critical review of the exist-
ing weighting and ranking extensions in DEMATEL is, therefore, presented in
the paper. Conclusions about the usefulness of the available extensions have
been drawn based on the results of an exemplary analysis.

Keywords: DEMATEL, development, History: Otrzymano 2015-12-04, po-


application, weighting, ranking prawiono 2016-03-29, zaakceptowano
JEL: C650, C630. 2016-06-01

Introduction and to extend its application poten-


tial. Numerous advantages of this tool
DEMATEL represents a tool for sup- have had the effect that people have
porting decision-making developed been increasingly interested in its ap-
in the ‘70s of the last century in or- plication as a universal tool supporting
der to implement the research pro- decision-making, e.g. used for eliciting
ject dedicated to the identification of weights depicting relative importance
cause-effect relations among the prob- (weighting) and ranking of objects.
lems facing today’s world (Fontela and Currently, the method employs a few
Gabus, 1976). Over time it appeared differentiated techniques of weighting
that the method could be used suc- and ranking, which, however, can ul-
cessfully to solve problems coming timately lead to different results. This
from other fields. The application of justifies the focus of this paper on the
the method was accompanied by the issue of usefulness of particular tech-
need to adapt the computational pro- niques designed for reliable weighting
cedures, to eliminate its drawbacks and ranking of objects.

Mirosław Dytczak, mdytczak@gmail.com


Grzegorz Ginda, gg.ginda@gmail.com
AGH Akademia Górniczo-Hutnicza
WSB University in Wroclaw Research Journal I ISSN 1643-7772 I eISSN 2392-1153 I Vol. 16 I No. 3

Techniques of Weighing and Ranking representing the outcome of the DE-


under the DEMATEL Method MATEL method application (Fontela
and Gabus, 1976):
Introduction tt jiji
∀ ∀ sijij = nn , (1)
In the practice of decision-making sup- i =1, 2...n j =1, 2...n
port, a variety of weighting and rank- ∑
∑ t jkjk
kk=1
ing methods find their application. =1
They can be divided into three groups where: n is the number of interrelated
((Ishizaka and Nemery 2013). The first objects, tji denotes the element of the
one comprises the methods stemming matrix T depicting the total influence
from the so called American school of of the j-th object on the i-th object,
decision-making support which apply with sij representing an appropriate
Multi-Attribute Value Theory (MAVT) component of the matrix S.
and Multi-Attribute Utility Theory Next, we determine the limiting ma-
(MAUT). The second group includes trix Slim on the basis of the matrix S,
methods employing the concept of using the procedure characteristic for
outranking, with the third group be- ANP
ing made up of the methods which S = lim S k . (2)
use the concept of the reference level. lim
k →∞
Amongst the tools mentioned above, Matrix Slim consists of n identical col-
Analysis of Net Processes (ANP) (Saaty, umns. The elements of the individual
1996) is to be distinguished, for it pro- columns depict normalized weights
vides one of few, and, in addition, of the objects which form an n-ele-
comprehensively verified procedures ment-vector z. Those weights provide
of weighting and determining on this the basis for ranking the objects.
basis the ranking of objects while tak- DANP has been recognised as an
ing into account interrelations among exemplary technique of weighting
them. It is this possibility of taking into and ranking objects. Nevertheless, in
account the complex links existing practice, other techniques are also
among objects that makes the ANP applied. They can be divided into two
a valuable tool for solving the issues groups. The techniques included in the
of contemporary decision-making. In first group use complete information
order to obtain correct results of the on total influence depicted by matrix
analysis, it is necessary to use the re- T. Thus, DANP belongs to this group
lation structure among the objects. too. The second group encompasses
Yu-Ping Ou Yang et al. (2008) showed methods representing the attempts
that the DEMATEL method could suc- aimed at simplifying the process of
cessfully be used in determining this weighting and ranking objects through
structure. Further to that, they also the application of partial information
proposed to adapt the ANP computa- of total influence. The methods in-
tional procedure to a direct processing cluded in both of these groups have
of the information on total influence been outlined below.
of objects, obtained using the DEMA-
TEL method to determine the weights The Application of Complete Informa-
of objects interacting with one an- tion on Total Influence
other. Their approach was named The earliest attempt to use the infor-
DANP, DEMATEL-based ANP. It consists mation on total influence of objects
in forming matrix S, similar to the ANP for their weighting and ranking was
supermatrix, on the basis of appropri- made by Hiroyuki Tamura and Katsu-
ately modified total-influence matrix T hiro Akazawa (2005). It stems from
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Mirosław Dytczak, Grzegorz Ginda | DEMATEL-based Ranking Approaches

the theory of cognitive maps (Axelrod resulting from the application of the
1976). It involves the application of AHP method.
the following formula:
Using Partial Information
z = (I + T)y, (3) on Total Influence

in which: z denotes the vector of the As the result of utilizing the DEMA-
object weights, I is a unit matrix, while TEL method, for every object, we ob-
y is the vector of the object weights tain the values of position indicators
showing initial opinions as to the im- (s+) and relation indicators (s−). The
portance of objects. first one shows the importance of the
Vector y consists of weights indicating object arising from the interrelation
the importance of objects which is re- with other objects, whereas the other
ferred to the importance of the object indicator shows the influence of the
initially recognized as the most im- object on other objects. These indi-
portant. The components of the vec- cators represent partial information
tor are determined subjectively. about total influence of objects which
This is not conducive to the reliability has been employed in a few propos-
of the above method. als regarding weighting and ranking of
The application of the procedure (2) objects. Some utilize both indicators
requires labour-consuming raising the simultaneously, while others use only
matrix S to a power. Therefore, in the one indicator. Let us note here that
book (Ginda, 2015) a technique de- the originators themselves of the DE-
signed to facilitate bringing weights MATEL method suggested the possibil-
z closer is proposed: ity of a two-factor ranking of objects
using both indicators (Fontela and Ga-
n
t ji
∑ ssij .=
ij n (4)
bus, 1976). Their proposal, however,
referred to two independent contexts
∀ zi = k =1
∑ t jk of ranking objects. The first one shows
i =1, 2...n n k=1
relations among objects, and the
The last technique of eliciting object second one – the influence of objects.
weights was developed by Hiete et This possibility has also been used
al. (2012). It involves the application by other researchers, for example,
of analytic hierarchy process – AHP Mirosław Dytczak (2008). However, in
(Saaty, 1980) for the initial bring- this paper, we are interested in util-
ing closer of the weights of objects izing the DEMATEL method solely for
p. These weights are then corrected general weighting and ranking of ob-
using the results produced by the ap- jects. Therefore, further in the paper,
plication of the DEMATEL method: we will limit ourselves to this kind of
∀ z i = pi wi , (5) application of indicators s+ and s–.
i =1, 2...n
Mirosław Dytczak and Grzegorz Ginda
where the correcting weights are de- (2008) proposed to use the indicator
scribed by the following formula: s− , seen as a stimulant, for ranking
1 n n objects. The above indicator takes
∀ wi z=i 1−
= pi wi
{
⋅ ∑ ∑ tij
i =1, 2...n
nmax max tij
i j
{ }} i=1 j=1 .(6) on non-negative and negative values.
This makes its application for weight-
ing objects impossible. No such draw-
Let us notice that the influence on the back is present in indicator s+, for it
final values of the object weights z, takes on only non-negative values.
apart from the results obtained based That is why Supratik Dey et al. (2012)
on the DEMATEL method, has the proposed the following technique
subjective estimation of the weights,
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WSB University in Wroclaw Research Journal I ISSN 1643-7772 I eISSN 2392-1153 I Vol. 16 I No. 3

where the indicator was employed for Comparing the Results of the
weighting and ranking objects: Application of Different Techniques of
si+ Weighting and Ranking
∀ zi = n
. (7)
i =1, 2...n
Comparison Methodology
∑s
i =1
+
i
With a view to compare the results
A similar proposal was also formulated of the application of different tech-
by Selcuk Cebi (2013): niques of weighting and ranking ob-
si+ jects, the work of Ranjan et al. (2015)
∀ zi = n
. (8) was utilized. The work uses the DEMA-
i =1, 2...n
∑s
i =1
+2
i
TEL method to identify the role and
interdependencies occurring among
six efficiency factors of engineering
The first attempt to use both indica- departments of a university. The first
tors simultaneously with a view of one, marked with the symbol FS, rep-
weighting and ranking was illustrated resents the force of the department
by Doraid Dalalah (2009). With this arising from the staff numbers and the
in mind, he depicted weights z using number of students enrolling at the
Euclidean point distance representing department. The factor marked as RP
objects on the plane of both of the represents the impact of the number
indicators at the origin (s+, s–): of publications by the department’s
((
ss ))
++( s(
s) ) employees. The two other factors, SS
22 2 2
++ − −
∀ zi = ii
. (9) i i and DT, represent, respectively: the
i =1, 2...n

Moreover, Andrzej Kobryń (2014) number of graduates and completed


has recently proposed the following doctoral studies. The last two factors,
formula: TN and OC, refer to costs. The first of
them shows a unit annual cost of re-
1 ++ − −

i =1, 2...n
zi =
2
() (10)
s( si i ++ssi i) . taining staff. Moreover, the other one
corresponds to a unit cost of retaining
a student.

Table 1. Evaluation of the direct-influence intensity of the factors.

Factor FS RP SS DT TN OC

FS 0 3 4 3 4 1

RP 2 0 1 3 1 1

SS 2 1 0 1 1 3

DT 2 3 1 0 1 2

TN 3 2 3 2 0 1

OC 1 1 3 3 1 0

[Source: Author’s own study based on (Ranjan et al. 2015)]


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Mirosław Dytczak, Grzegorz Ginda | DEMATEL-based Ranking Approaches

Fig. 1. The structure of the factor direct influence


[Source: Author’s own study based on (Ranjan et al. 2015)]

In order to evaluate the intensity of dir- intensity is shown by a thick continuous


ect influence of the factors, a five-de- line – curve. The continuous line of nor-
gree scale of direct influence 0-4 was mal thickness denotes 3 on the scale,
used. Thanks to its use, experts evalu- dash-line – level 2, and dot-line – level 1.
ated the direct-influence relations. As the result of the application of the
The evaluations of the relations were DEMATEL method, we obtain the
gathered in Table 1, and Figure 1 shows total-influence structure indicated by
a directed graph depicting a direct-influ- matrix T. Table 2 demonstrates the ele-
ence structure corresponding to them. ments of this matrix and the values,
The differentiation of the intensity of resulting from them, of position and re-
the direct influence was depicted using lation indicators corresponding to the
a variety of curves. The highest level of individual factors.

Table 2. The depiction of the total-influence structure.

T FS RP SS DT TN OC i si+ si−
[-] [-]

FS 0,340 0,505 0,595 0,543 0,490 0,347 1 4,793 +0,847

RP 0,310 0,205 0,279 0,396 0,223 0,224 2 3,633 –0,359

SS 0,303 0,252 0,228 0,290 0,221 0,336 3 3,896 –0,637

DT 0,325 0,386 0,301 0,252 0,235 0,290 4 4,081 –0,503

TN 0,431 0,381 0,468 0,413 0,218 0,284 5 3,803 +0,587

OC 0,264 0,267 0,395 0,398 0,220 0,182 6 3,391 +0,063


[Source: Author’s own study based on (Ranjan et al. 2015)]
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WSB University in Wroclaw Research Journal I ISSN 1643-7772 I eISSN 2392-1153 I Vol. 16 I No. 3

Table 3. Weights and ranking of the factors obtained based on correlation (3)

Factor FS RP SS DT TN OC

I 1 2 3 4 5 6

zi [-] 0,171 0,168 0,185 0,193 0,135 0,147

Rank 3 4 2 1 6 5

[Source: Author’s own study]

For the techniques of weighting and followed in succession by: SS, FS, RP,
ranking of factors which describe OC and TN.
correlations (3,5), it was planned On the basis of the weights showed in
to conduct a sensitivity analysis of Table 3 we obtain vector y (+ ) of the
the weighting and ranking results following form:
to the initially adopted values of the
weights. For this purpose, three dif- y(+) = [0,886  0,871 0,961  1  0,701  0,760]T.(11)
ferent sets of weights y and p were
utilized. They differ in terms of the The second set y ( + / − ) indicates the
factor order. same initial importance of the fac-
The first of the weight sets applied for tors, which means that it (−contains
)
correlation (3) is identical to the set only ones. The third set y com-
z obtained through the application of prises the same weight values as set
DANP. As the result of its application, (11). However, they were assigned
we obtain the weights and ranking to the factors in a reverse order.
of the factors presented in Table 3. In the case of the application of for-
Factor DT is ranked at the very top, mula (5) for determining the weights

Table 4. Data and results of the AHP application for the determination of the weight set p(+)

p i(+ )
A FS RP SS DT TN OC I
[-]

FS 1 2 1/2 1/2 3 4 1 0,182

RP 1/2 1 1/2 1/2 3 4 2 0,145

SS 2 2 1 1/2 4 5 3 0,250

DT 2 2 2 1 4 5 4 0,315

TN 1/3 1/3 1/4 1/4 1 1/2 5 0,053

OC 1/4 1/4 1/4 1/5 2 1 6 0,056

[Source: Author’s own study]

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Mirosław Dytczak, Grzegorz Ginda | DEMATEL-based Ranking Approaches

of the first set p(+) , AHP was utilized. The Results of Factor Weighting and
The values of the evaluations pre- Ranking
sented in Table 4 were taken into ac-
count. They result in a similar ranking Fig. 3 presents the results of the ap-
of the factors as the one produced plication of the particular techniques.
when using DANP. In addition, the ranking of factors
(+ / −)
The sets p and p (− ) were ob- was illustrated resulting from using
tained based on p (+ ) in a similar (− )
way the indicator s– (Dytczak and Ginda
as the
(+ )
sets y (+ / −)
and y based 2008). Table 5 shows the normalized
on y . The sets of the weight initial weight values and the factor rankings
values are illustrated in Fig. 2. resulting from them. The positions of
the factors in the rankings are given by
the numbers in round brackets.

y (+ ) y ( + / −) y (− )

p (+ ) p ( + / −) p (− )

Fig. 2 The sets of the initially adopted values of weights

[Source: Author’s own study]

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DANP (1, 2) (4) s–

y (+ ) (3) y ( + / − ) (3) y (− ) (3)

p (+ ) (5) p ( + / − ) (5) p (− ) (5)

(7, 8) (9) (10)

Fig. 3 Comparison of the results of the various techniques of weighting and ranking of factors

[Source: Author’s own study]


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Mirosław Dytczak, Grzegorz Ginda | DEMATEL-based Ranking Approaches

Table 5. The comparison of the results of weighting (and ranking) of factors

Formula FS RP SS DT TN OC

(3) 0,171 (3) 0,168 (4) 0,186 (2) 0,193 (1) 0,135 (6) 0,147 (5)

(4) 0,171 (3) 0,167 (4) 0,189 (2) 0,195 (1) 0,134 (6) 0,144 (7)

y(+) (1) 0,216 (1) 0,149 (5) 0,153 (4) 0,164 (3) 0,170 (2) 0,148 (6)

y(+/–) (1) 0,215 (1) 0,148 (5) 0,148 (5) 0,157 (3) 0,180 (2) 0,153 (4)

y(–) (1) 0,215 (1) 0,149 (4) 0,143 (6) 0,148 (5) 0,187 (2) 0,158 (3)

p(+) (5) 0,083 (4) 0,171 (3) 0,296 (2) 0,343 (1) 0,044 (6) 0,063 (5)

p(+/–) (5) 0,078 (6) 0,201 (2) 0,202 (1) 0,185 (4) 0,143 (5) 0,192 (3)

p(–) (5) 0,070 (4) 0,226 (3) 0,070 (4) 0,060 (6) 0,278 (2) 0,296 (1)

(7, 8) 0,203 (1) 0,154 (5) 0,165 (3) 0,173 (2) 0,161 (4) 0,144 (6)

(9) 0,204 (1) 0,153 (5) 0,166 (3) 0,173 (2) 0,162 (4) 0,142 (6)

(10) 0,239 (1) 0,139 (5) 0,138 (6) 0,152 (3) 0,186 (2) 0,146 (4)

s– +0,847 (1) –0,359 (4) –0,637 (6) –0,503 (5) +0,588 (2) +0,063 (3)

[Source: Author’s own study]

The results of an exemplary analysis None of the techniques utilising par-


suggest that the weighting and ranking tial information on factor total-influ-
techniques employed in the DEMATEL ence did allow obtaining an appropri-
method lead to differentiated results. ate order of the factors. Techniques
None of the techniques alternative (7,8), which apply only the position
to DANP has produced similar weight indicator, and technique (9) produce
values. The differentiation of the re- similar sets of weight values and fac-
sults, however, does not only refer tor rankings. Despite the application
to the weight values, but also to the of both indicators, technique (10)
forms of the factor rankings obtained produces weight values and factor
on their basis. ranking different from the results
Amongst the techniques using com- produced by technique (9). Addition-
plete information on total influence ally, this ranking is very similar to the
of factors, only when applying formula ranking obtained as the result of
(5) was it possible to obtain a ranking using solely the relation indicator s–.
of the factors similar to that obtained Thus, the results presented show
through the DANP application. Yet, in that DANP is by far the best tech-
order to achieve this, a correct estima- nique for a reliable determination
tion of the initial weight values proved of weights and rankings of objects
to be necessary. Moreover, technique under the DEMATEL method. Its ap-
(3) failed completely, as, no mat- plication makes the use of formula
ter what the initially adopted set of (4) easier, since the results of the
weight values was, it produced rank- exemplary analysis show that when
ings which clearly diverged from the utilizing it we can produce similar
appropriate ordering of the factors. effects.
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Summary and Conclusions values and ranking of objects, one


should utilize full information on total
The results of the exemplary analysis influence of objects.
allow for the following conclusions. Thirdly, aiming at limiting the influence
Firstly, the application of the tech- of the decision-maker’s subjectivity
niques of object weighting and rank- when weighting and ranking objects,
ing, proposed by different authors, one should utilize the possibilities pro-
aimed at expanding the potential of vided by the integration of the com-
the DEMATEL method produces varied putation procedures of the DEMATEL
results. and ANP methods. Furthermore, the
Secondly, the simplification of calcu- qualitative nature of the DEMATEL
lations thanks to the application of method (Dytczak and Ginda, 2013) is
partial information on total influence conducive to simplifying the process
of objects not only leads to errors of determining object rankings thanks
in weight estimation, but also to in- to the application of the similar tech-
correct rankings of objects. Therefore, nique of transforming the full informa-
in order to determine correct weight tion on total influence of objects (4)

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Procedury rangowania w metodzie DEMATEL

Abstrakt
Metoda DEMATEL stanowi narzędzie identyfikacji związków przyczynowo-
-skutkowych. Zainteresowanie metodą w ostatnich latach znajduje odzwier-
ciedlenie w licznych publikacjach z różnych dziedzin. Duże zainteresowanie
DEMATELem pozwoliło na liczne modyfikacje tej metody, usunięcie manka-
mentów i poszerzenie potencjału aplikacyjnego. W rezultacie takich działań
powstało uniwersalne narzędzie wspomagania decyzji umożliwiające waże-
nie i rangowanie kilkoma różnymi sposobami. W artykule dokonano krytycz-
nego przeglądu takich sposobów. Porównano ich rezultaty i sformułowano
wnioski dotyczące ich przydatności.

Słowa kluczowe: DEMATEL, rozwój, zastosowanie, ważenie, rangowanie

201

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