TECHNICAL CAPABILITIES and CONTACTS

N: Don’t know the technology//L1: Junior in the technology//L2: Senior in the technology//L3: Master the technology

OEM Technology Partner RedHat

HP Proliant VMWARE
HP 9000 Citrix
Chassis-Blades Windows
Vax-Alpha
HyperV
MSA1XXX-15XX
MSA2XXX
EVA
XP
3PAR
P4000-LEFHAND
HS-XXX
ESL-EML
Procurve-Network
SUN Servers-Storages
StorageTek
StorEdge
DELL PowerEdge Servers
PowerEdge Blades &
Chassis
PS41x0 - PS6x0 - PS -
M4110
PS6500 - 6510
FS7500 - 7600
PowerVault
EqualLogic
IBM x-Series
p-Series
Chassis H - S - E
V3700
DS4x00 - DS5x00
DCSxxx - EXP xxx
EMC Clariion
Celerra
VNX
DMX
Vmax
DataDomain
FUJITSU PrimePower
Primergy
Storage
NETAPP FASxxx
QUANTUM I2000 - I6000
CISCO Switches - Routers
Firewall
ACE
AIRONET
JUNIPER ISG
SSG
SRX
J - M Series
F5 BigIp
OS SOLARIS
HP-UX
AIX
SuSe
Partner Call Center Partner Call Center Availability.
Phone:
Backup phone :
Fax: 
Mail :
Web:

Services Manager Full Name

Name
Email
Tel

Escalation Matrix Level I –Call Centre contact :

Duty Engineer
Tel :
Level II – Service Desk Manager contact :
Name
Email
Tel Level III – Service Manager contact :
Name
Email
Tel

Shipping address Complete Shipping address or addresses

Name :
Logistics contact Email :
Phone :