Marjory P.

Gallardo
Bs. Info. Tech. 1-C

BAD DESIGN OF ATM MACHINE

Problems
A) Showing
advertisements on the
screen in the middle of the
transaction is very
annoying.
B) Do we really need to
press the Enter button
after the 4 digit pin?
C) User doesn’t know how
many times he/she can put
the incorrect password.
D) The screen placement
needs to be fixed as the
screen is clearly visible to
people in the
surroundings.
E) We have no idea how
long it takes to withdraw
money.
F) User cannot specify
their required note
combination?
G) Need more security
other than 4 digit PIN.
 Marjory P. Gallardo
Bs. Info. Tech. 1-C
Things we like about this conceptual
ATM interface:
GOOD DESIGN OF ATM MACHINE

 Large buttons for large fingers

 Large text for customers with poor
eyesight
 Interstitial animations that suggest
progress toward a final outcome
 Visual representations of the physical
bills requested
 Visual representation of the printed
receipt
 Visual feedback instructing how to
insert/remove debt card