Murali Naidu Madineni

mmnaidu@hotmail.com
99653491 (Mob)

Career Objective:

A challenging position, where I can demonstrate my skills and professional work experience towards
the growth, which is mutually beneficial for the organization and myself.

WORK PROFILE

Organization: Hadaf Al-Khaleejia Trad. & Cont. Est

Designation: Desktop/Network Engineer

Duration: Dec-2015 to till date

Responsibilities:

Installation , Configuration of Windows 2012/2008/2003, OS, Domain and enterprise Networks

Systems, Applications and Network devices
Handling the Helpdesk system, monitoring and following up the open call status.
Configuring & Troubleshooting E-mail accounts / problems.
Fixing issues related to Desktop and printers.
New Installation configuration and troubleshooting of Desktop Laptops and printers.
Installation, Configuration of Access control products.
Monitoring daily critical data backups and restoration of the same from backup media in case of
system crash or data loss.
Installation, Configuration, Administration of Bit defender, Symantec Antivirus server and Client.
Installation, Configuration and troubleshooting of Windows 10/ 8/ 7/Vista/XP Operating systems.
Trouble shooting Network problems on client side & basic problem at server end.
Attending onsite calls to troubleshoot the hardware, Software, Servers and Systems related problems
Configuring Client systems for TCP/IP, NetBEUI, DHCP and DNS for directly accessing Windows Servers
and Network printers.
Manage warranty/service contract operations.
Installation and configuring IP CCTV (Vivotek) Cameras.
Installation ,Configuration Access Control &Time Attendance System (IDTECH)
Sorted complex issues pertaining to hardware and network failure – Monitored both Hardware and
Software systems for errors and updated them regularly to maintain proper functioning and flow of
information.
Performed security monitoring tests to identify intrusions.

Organization: Universe Computers Co K.S.C.C, Kuwait

Designation: System Engineer

Duration: Feb-2002 to till date

Responsibilities:

Installation, Configuration, Administration of Windows 2012/2008/2003, 2000 OS, Domain and

enterprise Networks Systems, Applications and Network devices
Administration of Microsoft Exchange servers
Administration of Microsoft Hyper V, VMware Products
Administration of Hosted Google email server and managing email accounts

Installation, Configuration, Administration of Bit defender, Symantec Antivirus server and Client.

Installation, Configuration and trouble shooting of Windows 10/ 8/ 7/Vista/XP Operating systems.

Trouble shooting Network problems on client side & basic problem at server end.

Attending onsite calls to troubleshoot the hardware, Software, Servers and Systems related problems

Configuring Client systems for TCP/IP, NetBEUI, DHCP and DNS for directly accessing Windows Servers
and Network printers.

Monitoring daily critical data backups and restoration of the same from backup media in case of
system crash or data loss.
Handling the Helpdesk system, monitoring and following up the open call status.

Manage warranty/service contract operations.

Configuring & Troubleshooting E-mail accounts / problems.

Repairing and troubleshooting of Lap-tops .

Installation and configuring IP CCTV (Vivotek) Cameras.

Installation ,Configuration Access Control &Time Attendance System (IDTECH)

Sorted complex issues pertaining to hardware and network failure – Monitored both Hardware and
Software systems for errors and updated them regularly to maintain proper functioning and flow of
information.

Performed security monitoring tests to identify intrusions.

Organization: Qabazard System & Electronics, Kuwait

Designation: Customer Support / System Engineer

Duration: Oct -1999 to Feb-2002

Responsibilities:

Installation, Configuration and troubleshooting of OSs and applications.

Installing & configuring shared internet applications like Wingate, Win router for Windows NT and
Workgroup environments.

Configuring client systems for TCP/IP, NetBEUI, DNS, and DHCP for directly accessing Windows servers
and Network printers.

Assembling, upgrading and trouble shooting of Servers, PCs and Laptop’s  Installing, configuring &
sharing of printer, scanner, modem etc.
Organization: APTECH Computer Education
Designation: Lab Instructor

Duration: Sep 1998 to May- 1999

Responsibilities

Installing & configuring of Windows operating systems.

Trouble shooting of LAN related problems.
Training the customer support executives.
Assembling and upgrading PCs.
Servicing of computers and printers.

EDUCATIONAL PROFILE

Academics:

Bachelor of Arts (From S.V. University, Tirupati, A.P, India.)

Technical:

Microsoft Certified Technology Specialist (MCTS) in Windows 2008

Diploma in Information and system Management (APTECH Computers)

Microsoft Certified Professional (MCP) in Windows 2000

Microsoft Certified System Engineer (MCSE) in Windows 2000

IBM Certified Laptops and PC support.

Sophos XG Firewall Certified Engineer

Ruckus WiSE Level 1 Certification

*Trainings Attended:

Microsoft Certified Technology Specialist (MCTS) in Windows 2008

Microsoft Certified System Engineer (MCSE) in Windows 2003

Cisco Certified Network Associate (CCNA)

IBM Laptops and PC support

Sophos XG Firewall Certified Engineer

I. T. SKILLS

* Operating Systems:

Windows 2012, 2008/ 2003/ 2000/Win 10/8/7/ XP, MS DOS 6.22

Installation, Configuration of CCTV IP Camera and set the recording.
Installation, Configuration, Administration of Ruckus & Xirrus Wireless Networks.  Installation,
Configuration Access Control System IDTECH

Installation, Configuration and Troubleshooting of Network and Wireless Devices  Administration of

Microsoft Hyper V, VMware Products
Installation, Configuration, Administration of Windows 2012/2008/2003, 2000 OS, Domain and
enterprise Networks Systems, Applications and Network devices
Administration of Exchange server
Installation, Configuring of Windows 10, 8, 7, Vista, XP, 2000, 98, 95 and Windows NT Clients. 
Installation & configuring of DHCP, WINS, DNS, servers.
Installation and configuration of Remote access setup, network fax server and IP based devices

* Applications:

Installation, Configuration of MS Office, 2013, 2010.2007,2003, MS outlook, Internet explorer etc. 

Installation & configuration of Antivirus Enterprise edition on server & clients and manage from
console.

Hardware:

Installation, Configuration of Servers Raid level and OS

Assembling, upgrading and troubleshooting all kind of Servers, PC’s and Laptop’s including
Pentium and Celeron based processor.
Installation, configuration and servicing of printers.
Installation & configuration of Network devices including Wireless devices.
Installation & configuration of Network CCTV Cameras.

PERSONAL PROFILE

Date of birth : 1st Aug 1974

Gender : Male

Nationality : Indian

Marital Status : Married

Valid Driving License : Kuwait

Visa Status : No. 18 (Transfera