CASE

STUDYCONSULTANT
REPORT
Sparkling Glass Limited

SAURABH SHAH
PGP 2018-20
Situational Analysis
Mr Ashok, General shift in charge of Sparkling Glass Limited (SGL) is going to retire in few
months. A committee is appointed by Mr Prasad, Plant superintendent of SGL. The
committee isto looking foridentify a suitable replacement of for Mr Ashok. Committee has
given profiles of four other shift in charges. Mr Prasad is also prepared to select a person
from outside the company or give an extension to Mr Ashok.

Problem Statement
The committee must check the suitability of a candidate for the general shift in charge from
four candidates based on their profile.

Objective
Primary- To be the successor of Mr Ashok, one should be expertise in manufacturing and
competent in planning and cost control. It will necessary for the smooth production of the
company, which is expected to return in profit after two years loss. One should have a good
relationship with labour because recently company faced issues related to unions and severe
working conditions.
Secondary- To be the successor of Mr Ashok, one should be in aligned with the view of
company’s profitability in long run.

Constraints
1. One should be glass technologist.
2. One should be familiar with the company and its operations.
The general shift in charge of SGL is expected to supervise production process, which is
technology oriented. Hence, one should have command on its technical aspect and familiarise
with the process.

Criteria
The suitability of candidates for the position of a general shift in charge of SGL should will
be measured on following skill sets:.
1. One should have command in planning, Scheduling and costing.
2. One should have good communication skill.
3. One should have a good relationship with labour.
Firstly, planning and cost controlling are required to execute the production process properly.
Hence proficiency in planning and budgeting allows making necessary changes which are
required to attain optimum results.
Secondly, to improvise company’s situation, to maintain or make new relations with the
customer, one should have good communication skill.

Thirdly, one should have to support and to encourage the workers. One should have to
understand and to address the problem of the workers. One should have a positive attitude
towards the workers.

Generation of options

Option 1 Mr Khanna

Option 2 Mr Panjabi

Option 3 Mr Gupta

Option 4 Mr Gulati

Option 5 New person (Out side candidate)

Option 6 Mr Ashok (Extension)

Evaluation of Options

Based on Constraints

Criteria
Options Glass Technologist Familiar with company and its
operation
Option 1 Mr Khanna Yes Yes
Option 2 Mr Panjabi No Yes
Option 3 Mr Gupta Yes Yes
Option 4 Mr Gulati No Yes
Option 5 New person Yes/No No
Option 6 Mr Ashok Yes Yes

From above analysis, Mr Panjabi and Mr Gulati are eliminated because they are not qualified
glass technologist. Option no No. 5 also eliminated because whoever be the new person is
not familiar with the company and its operations, so it is recommended, do not recruit a
person from outside the company.

Based on Criteria
 Criteria
Options Planning, Scheduling and Communication Relationship
Costing Skill with labour
Option 1 Mr Khanna No prior experience in Good Bad attitude
planning, but having course communication towards workers.
in planning. Skill
Option 3 Mr Gupta Good with planning and Good enough to
scheduling, worked with Mr perform his
Ashok in planning and duties.
scheduling.
Option 6 Mr Ashok

Based on the above analysis Mr Gupta has a slight advantage over Mr Khanna in planning
and scheduling. Both do not have any experience or course on costing. Mr Khanna has good
communication skills but a bad attitude towards worker. Hence Mr Gupta has an advantage
over him with respect to Mr Khanna.

Decision/ Recommendations
Based on overall analysis of all profiles, I suggestedit is recommended Mr Gupta is the
suitablebe considered candidate for the role of the general shift in charge.

Action Plan
Mr Prasad should appoint Mr Gupta as the general shift in charge before the retirement of Mr
Ashok.

Contingency Plan
If suggested action plan will not work out the next choice for the general shift in charge
would be Mr Khanna. Mr Ashok’s extension cannot be done because sooner or later SGL
must appoint a person from within the company.

Overall Comments:

1. A systematic analysis of the situation.

2. Communicated clearly, but with lots of scope to improve sentence construction,
language and tonality.
3. Your work is appreciated.