Professional Documents
Culture Documents
Professional Practice Lecture Notes 1 PDF
Professional Practice Lecture Notes 1 PDF
1.1 PROFESSION:
Based on the above criteria, determine whether architecture can be called a profession.
How is a profession different from a trade or an occupation, which also form associations
to monitor and regulate their work e.g. hairdressers, waiters, auto mechanics, shopkeepers
etc.? In most instances trades-people are not accountable for the quality of their product
whereas professionals do not sell products but services for which they are fully
accountable. Lately, consumer oriented laws are, however, forcing trades-people in western
countries to be more honest and accountable.
Professionals are different because:
they have obtained substantial and specialized education
they have to exercise discretion wisely. An auto mechanic may have one correct way
of fixing a problem, whereas, there could be very many good design solutions and
the architect has to make a wise decision from a large number of choices. They have
higher fiduciary (trust) responsibilities. This is characterized by good faith and
loyalty and exercise of skills and intelligence on behalf of the beneficiary at all times.
Unlike trades-people, professionals are not guided by profit considerations alone –
you don’t need to check the scales every time. The duty of the professional is to
place the client’s interest above one’s own and the public interest above both.
Trade includes manufacture, purchase, sale or resale of commodities whereas a
professional has nothing to sell except his knowledge and skills. He does not
advertise his skills or work unlike the trades-people who are heavily dependent on
advertising of their product to attract buyers.
The relationship of the professional with whom s/he works (colleagues and other
specialists) and people s/he serves (client or public) is consensual and fiduciary. The
professional:
Needs to provide client with good judgment and learning –
Needs to provide client with good judgment and learning – act as the client’s expert
advisor. Oliver North’s attorney objected to questioning by US Senators as he felt
that his role was not to sit idly while his client was facing serious legal difficulties.
Needs to provide clients with information and options so the clients have the
opportunity to understand the situation and make the best choice of action. Must
have no conflict of interest with the client.
Needs to have diligent self-policing of incompetence as well as of intentional
misconduct and abuse. This is the true hallmark of professionalism. Earlier
professionals were expected to exercise good judgment and fair dealing. To ensure
these professional codes of conduct or ethical standards were established and
rigorously maintained to improve the standard of practice and policing of the
profession. However, the codes have often been used to determine if actions fit into
the approved ethical guidelines rather than whether the underlying concept of good
judgment and fair dealing have been meted out to the client, public or the profession.
Ethics is a set of moral values which define what actions we take are “right” and what are
the principles for the “good”. The subject of ethics is best left to the philosophers as it is
very difficult to come to specific terms. It has often been argued that teaching ethics is
useless, as it is a trait acquired from childhood to maturation. What is not arguable is that
architecture students need to be made aware of the ethical standards expected of a
professional architect.
It is expected that an architect maintain high moral and ethical obligations to the public to
whom service is rendered. In a public opinion poll in the US in the mid 90’s architects were
rated higher in ethical behavior to lawyers and some medical doctors and almost all business
people. The clergy was ranked the highest. Ironically, in Nepal the priests would probably be
rated one of the lowest and the architect probably in a favorable position.
Professional ethics are established to codify those standards of ethical behavior which
members of a professional organization must adhere to. The main problem in ethical
behavior comes when self-interest, guided or not by practical ethics, differs from our
professional ethics. Pragmatic and self-interest concerns are always present in practice but
our main obligation should always be to our client, users of the buildings as well as the
general public. However, when an architect faces financial ruin and loss of firm, practical
ethics may cause him to deviate from strict adherence to the code. Nonetheless, he may not
disobey the law.
The code of ethics calls for the obligation of its members to obey the law. A violation of the
law is a violation of the code of ethics; however, some violations of the code may not be
unlawful. Actions against some laws have been deemed morally right in certain
circumstances e.g. civil rights movement, antiapartheid actions, democratic movement
during Panchayat and Rana era etc.
Earlier the American Institute of Architects had two sections to the code: advisory and
mandatory – “Responsibilities of the Profession, Advisory” and “Standards of
Behaviour … Mandatory for Membership”.
This was later changed in 1993 to goals that architects should aspire (as opposed to
responsibilities) and rules of conduct which are obligatory (as opposed to mandatory).
Some of the highlights of the earlier documents were:
Part One: Obligatory
Architect to maintain highest integrity
Architect’s honesty of purpose must be above suspicion
Moral responsibilities to associates and subordinates
Act with entire impartiality (between all parties in a project)
In the 1993 AIA Document 330, these rules were changed to allow submitting competitive
bidding, providing discounts and providing free service because of action by the Justice
Department based on the concept that common good is “right”. Supplanting rules were
also changed. The five obligatory rules of 1993 documents included: General Obligations,
Obligations to the Public, Obligation to the Client, Obligation to the Profession
and Obligation to the Colleagues.
If an architect is found to have breached the code of conduct, the Council can investigate
the matter and either reprimand or suspend the architect. Suspension from the Council
leads to his cancellation of his right to practice.
The Royal Institute of British Architects also has codes of conduct very similar to the AIA
codes. It consists of three principles. The first principle deals mainly with agreeing to the
conditions of appointment and agreed fees, not sub-letting work without the permission of
the client and acting impartially in the interpretation of the building contract. Principle two-
deals with informing client about any conflict of interest; not advertising and giving credit
to works of employees. Principle three deals with giving correct information, not offering
gifts or discounts to gain work and not supplanting another architect unless his
appointment has been terminated. A member proven to have breached the code of
conduct can be reprimanded, suspended or expelled from the Institute, in which case he
would be unable to practice architecture.
Analyze clause by clause how closely members are adhering to the above codes.
Unlike the AIA, RIBA, IIA or even the Nepal Engineering Council acts, expulsion from
membership of SCAEF for a breach of code does not hinder the member from
practicing. Also SCAEF tends to be exclusive and somewhat elitist as its members consist
only of larger, more established firms.
The Architects Professional Conduct Regulations 1989 India contains most of the
clauses of SCAEF except the clauses on the responsibility of the client. In addition, it
includes the clauses on giving proper recognition, remuneration and working
environment etc. to employees. It disallows discounts, commissions and advertising.
It stipulates members to follow specified competition guidelines and fee structures for
services rendered. The Architects’ Council of India can look into complaints of
misconduct and if found guilty, the architect can be reprimanded or removed from
the register after which the architect would be barred from practicing in India.
The Nepal Engineering Council Act 2055 became effective since 11 March 1999. As
per the Act one has to be registered with the Council in order to be able to practice
engineering in Nepal. Since Nepal does not have a separate Architects’ Council,
architects have to register with the Nepal Engineering Council in order to practice in
Nepal. This is the only statute regarding engineering practice. SONA or SCAEF do
not have any statutory backing and serve only as professional associations that have
no authority to stop any member or non-member from practicing in Nepal.
The Council has the authority to prepare policies, plans and programs for engineering
services; award recognition to institutions providing engineering education; determine
minimum qualifications for practicing engineering and to strike out from its register
the names of those who violate the professional code of conduct. Since the Council is
still in its infancy, it has not as yet begun its regulatory functions. These are expected
to be taken up once the Council is more established and begins to function smoothly.
The Council has prepared a brief code of conduct for its members. The main
elements of the code are:
To practice engineering profession with discipline and honesty for the welfare
and honor of the profession.
To maintain good relations with the client and to keep confidential all
information related to his work.
Not to discriminate against the client because of his religion, race, gender, caste
or any other reason.
Not to accept any financial benefits other than professional remuneration and
related facilities
To remain accountable for one’s professional services
To disclose the name, designation and registration number in all the drawings and
documents
Not to advertise in a way which would unnecessarily influence clients
If a complaint is received against a member for a breach of code of conduct and the
investigation committee of the Council finds him guilty, he will be suspended from
membership and his name will be removed from the register of the Council. He will
then be prevented from practicing until he is again reinstated by the Council.
In 1978 a student calls to tell his professor thinks column placement wrong.
Column design result of compromise to rebuild the existing St. Peter’s Church.
Buildings corners cantilevered out 72’ out over church and plaza - dramatic effect.
Le Messurier explains LeMessurier explains structure best solution to cover
quartering winds. New York City’s building codes required adequate strength in
perpendicular winds which had been determined safe. In the spirit of intellectual
play, he decided to check for winds at 45° and was surprised to discover strain on
bracing increased by 40%. When cross-checking, he found that welding at joints
had been changed to bolted joints to reduce cost as well over designed strength.
He had doubts about bolted joints’ ability to withstand quartering winds. After
consulting leading Canadian engineer Alan Davenport who ran tests in wind
tunnel, his fears got confirmed. Calculations showed joints at 30th floor would fail
in a 16 year storm and with dampers in a 55 year storm but high chances of
electricity to control dampers failing during storm. Additional welding at joints
required. To prevent disaster Le Messurier decided to blow the whistle despite
knowledge this could lead to possible protracted legal action, bankruptcy and
professional disgrace and would definitely be a shock to Citicorp management and
shareholders. Contemplated keeping silent, even suicide. Grilled by company
lawyers. Leslie Robertson, structural consultant for the World Trade Centre
brought in review design. Le Messurier and Stubbins went to meet the chairman
of Citicorp who was very supportive. Department of Buildings informed but
efforts taken not to leak information to avoid panic. Evacuation plans prepared,
constant watch of weather and damper. Robertson, constantly monitoring the
building and progress. Citicorp released bland press release. Qualified welders
hired to conduct welding after office hours throughout the night. Strengthening
carried out successfully. Building can now withstand 500 year storm. Le Messurier
sued by Citicorp for $4.3 million but settled for $2 million which was the limit of
insurance coverage. This is an example of no villains and all heroes.
Reference:
Legal and Contractual Procedures for Architects; Bob Greenstreet and David Chappell; 1996.
Nepal Engineering Council Regulations; Nepal Engineering Council, 2057.
Report on Consulting Architectural and Engineering Industry in Nepal; The Task Force on
Consulting A & E Industry in Nepal; 1990
Professional Practice: A Compendium of Business and Management Strategies in Architecture; Andy
Pressman; 1997
2. PROFESSIONAL RELATIONSHIP
The AIA, RIBA have various types of standardized agreements. The Indian Institute of
Architect also recommends the use of a standard contract agreement. SONA has yet to
produce its own set of contract documents, whereas, SCAEF has a standard agreement
based on FIDIC and ADB documents. Many projects being implemented in Nepal through
donor funding have to use the contract agreements of the concerned agencies e.g. the World
Bank, ADB, UN, USAID etc.
The contract document also allows the architect to “educate” the would-be client on the
roles and responsibilities of each side and conversely what is NOT part of the basic services.
The standard agreements always specify the basic services to be provided. This helps to
protect the architect against unrealistic expectations of the client and also alerts the client to
his role during the period of the contract. Although this appears to be a tedious task, not as
interesting as discussing design and also has the possibility of frightening off a few clients, it
is better to lose an uncertain client before the work begins rather than during the process.
Architects are most vulnerable to working for a client on a verbal or informal basis in the
beginning of their careers because of the need to grab any client at any cost. As a result they
are overworked and underpaid. Example – a client demanding daily site visits delayed
payment, conflict.
When dealing with a client, a few things which need to be kept in mind:
Accuracy of Estimate
During the early phase of design, the client needs to be given only preliminary cost of the
project. However, care must be taken to keep the cost fairly accurate. Many consultants in
Nepal tend to deliberately provide underestimates to the clients in order not to scare them
off. This is not a good practice as it unnecessarily puts the client in a financial difficulty later
on which could be harmful to the future relationship. Detailed estimates need to be prepared
before bids are invited. Certain consultants have been known to deliberately inflate and
underestimate certain items and later delete them or include them as additional items. This is
done with bad intentions and made known to certain contractors so they can outbid others
by quoting unrealistically low or high prices for these items.
Extent of Services
There is a tendency to think that the role of the architect as advisor and consultant more or
less covers everything about building design and construction. Both clients and architects
often fall into this trap. Architects could be providing too many services for too little fees. It
is advisable to prepare clear terms of reference (TOR) for the architect’s services, clarify the
TOR to the client and include it in the contract. This will avoid over-expectation of services
from the client.
Site Visits
Site visits should be made at appropriate intervals depending on the stage and nature of the
project (setting out, before cover-up, reinforcement, concreting etc.). The contract
agreement should be, however, be thoroughly studied while advising on site work or
conditions and process should be followed accordingly. Misunderstanding of instructions
can lead to conflict between client, contractor and architect.
Architect’s Fees
The amount and timing of the architect’s fees is very important for the smooth functioning
and proper financial management of the firm. In many instances architects face difficulty in
receiving timely payments, putting him into financial crises and completely disrupting his
plans. Often a certain percentage of the fees are never paid at all and payment of fees is an
issue that often brings about conflict in the client-architect relationship. Thus mode of
payment, payment amount or percentage etc. must be clearly stated in the contract
agreement and must be made clear to the client. Despite all the care, certain clients are
always reluctant to make timely payments. Therefore, it is good practice to promptly submit
bills, maintain excellent records of all transactions and keep sending polite reminders.
Although legal action is possible, it should be done only after careful consideration because
of the cost, time and potential public relations damage.
The contract document designates the Project Engineer/manager (who normally represents
the architect at the site) as the main line of communication between the client and the
contractor. Since the architect is vested with the authority to receive and give instructions on
behalf of the owner, the architect’s action or lack of it, makes the owner liable to the
contractor for the architect’s improper actions. The owner also expects to recoup any losses
incurred due to the architect’s action/inaction. The owner expects the architect’s full loyalty
in protecting the owner against poor workmanship and excess costs. However, as per the
contract, the architect, despite being hired by the owner, is expected to act impartially
between the two parties. A few areas of potential problems are:
Construction Supervision
The architect has the authority to ascertain that works are being undertaken as per the
contract. He has the authority to reject defective materials and construction, make variations,
certify payments etc., however, he needs to carefully follow the procedure spelled out in the
contract. He can ask for testing of works which if found proper has to be paid for by the
owner. The owner expects the architect to favor him during such decisions while the
contractor may question the objectivity of the architect. The architect is expected to act fairly
towards both the parties; however, he may be put under great pressure by the owner,
especially if the owner happens to be the government or a large institution.
In certain circumstances, the architect needs to be extra careful about requests for change,
especially if he suspects there is collusion between the owner and the contractor. This is not
unusual if the owner is the government and is represented by corrupt bureaucrats. In case of
legal action, the architect is liable to be made the scapegoat. Because of such malfeasance the
World Bank and ADB have now made it mandatory to include a clause on corrupt and
fraudulent practices which can terminate a contract and blacklist a contractor. This clause
becomes completely redundant when the owner himself colludes with the contractor. In
such severe situations the architect has to be very careful and may even have to consider
terminating his agreement. Example of an architect who wanted to cancel the tenders
because of suspicion of collusion among contractors during bidding and the owner insisting
on continuing giving the excuse of excessive time loss in re-bidding. Unfortunately, there are
also innumerable examples of architect’s colluding with contractors as well as with clients.
Disputes
The architect is given the power to resolve all claims and disputes between the client and the
contractor, including any claims arising out of the architect’s errors or omissions.
Unfortunately, many contractors tend to discount the architect’s ability to be fair in
determining disputes between the owner and the contractor and prefer to refer them to
arbitration. As arbitration involves extra time and cost, it is important that the architect
resolve claims and disputes fairly so that the contractor builds more faith on his neutrality.
Payments
The architect has to process the contractor’s interim and final payment requests. Care has to
be taken against “front-end loading” or excessively high or low rates for certain items in the
contract. He should consider asking for additional guarantees if he feels such imbalance
could affect the smooth performance of the contract. Payment is a sensitive issue as the
owner does not want to pay for work not performed while the contractor does not want to
continue work unnecessarily at his own expense. The architect needs to certify payments
within the stipulated time period. Unless there are valid reasons e.g. defective works,
persistent delays, failure to pay subcontractors etc., the architect should not unreasonably
withhold payment certification as it can be very financially damaging for the contractor.
While processing of payment requests need to be as thorough as possible, minor errors or
omissions can easily be adjusted in the subsequent bills.
Project Completion
It is the architect’s responsibility to certify substantial completion and final completion of
the project. After substantial completion, a significant proportion of the retention money is
released, building use is permitted, liquidated damages period is terminated, defects liability
period is commenced and preparation of final bills initiated. Before certification, a joint
inspection is made and a list of minor items to be completed is prepared. Conflicts can arise
during the preparation of the list or determining whether the substantial completion
certificate can be issued as it involves large financial outcome.
Consultants
When a construction project requires certain services outside the normal services offered
by the architect, on the advice of the architect, the owner may employ specialists. This is
common for a one person practice. Separate contracts should be made with the specialists
so that the architect is not made liable for the specialists’ work. Some of these specialist
services are town planning, quantity surveying, structural engineering, mechanical
engineering, electrical engineering, interior design, landscape design etc. Often it is more
practical and profitable, especially for an architectural firm, to include these services within
its normal services in which case it must increase the fees to account for payments to be
made to the consultants. When the architect takes on the full responsibility of providing
the specialist services, he is liable for their performance so he must ensure their work is
undertaken with skill and care. He also needs to make the owner clear about such an
arrangement as he has to bear their costs. Where the specialists’ inputs form a part of the
architect’s services, it is advisable for the architect to sign an agreement with the specialists
prior to the commencement of the work, clearly outlining the scope of services,
responsibilities, terms of payment, duration of services etc. in order to avoid
misunderstanding and conflict later on.
While dealing with fellow architects, the architect should not try to compete with them
unfairly by reducing fees; offering discounts or other inducements in order to undercut
their fees. He also should not discredit or try to undermine the professional credibility of
other architects. Until and unless it has been determined that the contract of an architect
has been terminated in a fair and proper manner, no attempt should be made to supplant
that architect. Such actions not only create problems among architects, they are in breach
of the code of ethics of architects.
Staff
The architect should take every care to ensure the health, safety and general welfare of his
employees as far as he reasonably can. This includes providing a proper working
environment, training and social benefits. Although a contract is not generally necessary for
employees, a statement of the terms of employment should be provided. The terms
of employment should generally include:
Names of parties,
Date of commencement of employment,
Wage or salary rates
Payment intervals
Working hours
Benefits such as paid leave, sick leave, insurance, provident fund, pensions, gratuity
etc.
Job title and job description
If the employment is for a fixed period, the date of expiry of employment
Restrictions on private work, if any
Position as to copyright
Certain obligations are implied on both the architect and his staff after employment. It is
the duty of the architect to provide work, wages, take reasonable care of the employee’s
safety and indemnify them against liability in the proper performance of their duties. He
should also recognize and respect the professional contribution of his employees,
associates and consultants. Similarly, it is the duty of the staff to work honestly and
faithfully and not to permit personal interests to conflict with their duties. They should use
reasonable skill and care in performing their jobs and to indemnify the architect against
liability incurred as a result of a breach of duty.
Reference:
Professional Practice; Dr. Roshan H. Namavati; 1997.
Professional Practice: A Compendium of Business and Management Strategies
inArchitecture; Andy Pressman; 1997.
Legal and Contractual Procedures for Architects; Bob Greenstreet and David Chappell;