Professional Documents
Culture Documents
FOR BUSINESS
TURNING
THINGS AROUND.
We started as a social media agency. By listening to our customers’ requests, we’ve
expanded our agency business offerings to digital marketing in general. We create stories
and achieve goals together with our clients by providing full digital presence and online
advertising. Our team consists of experts with various skills, knowledge, and experience.
Each team member has its own specter of interests, a large number of executed projects
and gained knowledge in the field of Internet marketing, programming, designing and
public relations, and thus creates a synergy which provides best solutions and ideas.
We enjoy digital marketing and making your and our goals come true. Each one of
our results is accomplished through focused and hard work, but with an individual
approach to each project, as well.
Still, our work, blog posts and books tell the best story about us.
Services we offer:
2. What to post? 8
2.1. Content is the king 9
2.2. No.1 Social Media Engagement Tool 10
2.3. Theme is the queen 11
2.4. Mister Monotony 13
2.5. Stay up to date 14
8. Conclusion 42
1
INSTAGRAM FOR
BUSINESS
1. INSTAGRAM FOR BUSINESS
1.1. INTRODUCTION
If you’re a business owner, a marketing associate responsible for social media channels
of your company or simply an individual who is interested in the latest digital trends,
then surely Instagram’s popularity shouldn’t come as a surprise to you. You’ve probably
heard about it from colleagues, friends, family members and downloaded it for yourself.
Then you started posting pictures, videos, Boomerangs even, but simply couldn’t get a
hold of it? Despite the fact you’ve been putting too much effort and time into Instagram,
you simply couldn’t figure out how some people earn money through Instagram or find
it hard to believe some websites have the majority of their traffic thanks to Instagram.
Moreover, some businesses and web shops even get most of their customers based
on their Instagram presence. If you’d like to know how they’ve managed to create their
products or services into Insta-worthy content that helps them grow their business,
creates genuine brand awareness and brings great engagement from target audience,
then congratulations – downloading this eBook proved to be the best decision you’ve
made today because here we’ll cover how to tackle Instagram and use it for your own
benefit.
So why is that important? Well, your name and username are the only fields that
Instagram considers in search queries which means you absolutely need to make sure
that the name you use in your Instagram bio is the one your followers and customers
are searching for! Once again, I recommend using the same name as you did in the
username, the name of your company, brand or product line.
But wait, there’s more to it! You’ve read in the last paragraph the term “Instagram bio”
and you might be confused what it is. Well, bio is a short description bar at the top of
Next thing you should put on your profile is your website link! Once people discover
your account, they’ll want to know more about your company, products and what you
do and be sure to give them access through your Instagram account to your website.
Currently, Instagram only gives users one clickable link on their profile, and it would be
a shame not to take advantage of it. This link can lead people to your homepage or blog,
but if you have an e-commerce business, then you might need to update this link from
time to time to send your followers toward your latest products, sales or promotions.
Obviously, to make it more obvious, you’ll need to state that in your Instagram captions
(we’ll get to that later).
After setting up your account by choosing the right username, you need to
upload a profile picture that gives your target audience an idea of who you are,
what you do and is basically a visual representation of your business
Choose the right name which will be visible in bold to every new person coming
to your Instagram account, but also, it will be searchable so others could find
you as well
Write compiling bio where you’ll explain who you are, what you do and target
your niche audience by using keywords
Link to your website, blog or web shop
Provide a way for your followers to get in touch with you by sharing an email
address
And that’s it folks! At least to begin with. Once you’ve done all these steps, you’re ready
to start posting content. What kind of content? Well, we’ll cover that in the next chapter.
Since its first launch in 2010, Instagram quickly became a favorite social network for a lot
of people, which is not surprising. Here’s the thing. Everyone’s on Facebook these days.
I have it, sure, but my mom has it, my aunt, my cousins… every single person I went to
school with has it. That one person I once met in the bathroom of some nightclub has
it – everyone. The problem with Facebook is that most people have this feeling they
NEED TO accept friend requests from everyone they’ve ever talked to. Before you know
it, your feed is full of baby pictures from people you don’t really care about, vacation
pictures from acquaintances whose last name you wouldn’t know if you ever saw them
somewhere on the street and political rants from your distant relatives who annoyed
you ever since you were a kid.
With Instagram, it’s different – you DON’T have to follow anyone you don’t want to. The
main point is that everyone’s there so they could look at pretty pictures, get inspired, like
few photos and then go back to their daily lives. Another key point to remember is that
Instagram is favored by both millennials who love Instagram’s content-first format, as
well as marketers who are looking to create brand-sponsored content in collaboration
with social media influencers. With Instagram’s popularity, there are people nowadays
who turned their Instagram influence into a career. Working with brands, creating
content with them and/or for them, based on their number of followers, is a pretty
pricey business in the digital world. This leads me to my first tip for you if you want to
successfully conquer Instagram:
WHAT TO POST? 9.
beautiful and relevant content for your followers. One, ten or even 50 pictures aren’t
enough. When someone first discovers your Instagram profile, they’ll most likely scroll
all the way through it from top to bottom, because they want to evaluate if your kind
of content is something they’d enjoy seeing in their Instagram feed. Invest in creative
ideas, brainstorm with people from creative industries, inspire yourself through other
profiles (but don’t copy!), think outside the box. Instagram offers you so much: pictures,
videos, galleries with a slideshow up to 10 photos, Boomerangs which are basically
videos that act like GIFs, Instagram Stories that disappear after 24 hours…
If you really want to get something out of your Instagram, hire professionals who will
come up with thoughtful strategy, who are familiar with your brand identity and who will
keep in mind that posting stock photos on Instagram will bring you absolutely nothing.
Here’s another great example: Katie Gong is an interior designer and artist who uses
her Instagram to promote her woodworking business. As you can see, her feed is
beautifully composed with simplicity and warm and brown shades with white tones
popping out every now and then. All of it together works marvellously, so it’s no surprise
Katie managed to get over 18k followers on Instagram.
If you don’t really have a niche, but you still want your Instagram feed to look alluring,
Basically, there’s a lot to take in, keep an eye out, so it’s really important to stay informed.
Treat your Instagram feed like an extension of your brand. That way you’ll care about
what’s going on there, what your followers are saying if they are engaging or there is
something you could work on to improve. Remember: Instagram is supposed to be fun
– both for you and your followers.
You have to make sure to optimize your profile as much as possible to gain followers,
keep them and delight them with excellent content. This chapter will cover top 10
mistakes made by brands on Instagram and why you should learn from them in order
to have a successful Instagram profile. So let’s dig in!
Profile picture
Description and link in bio
Settings of the profile
I’ve already mentioned all of this at the beginning, but let’s highlight it once more. If you
don’t have a profile picture, followers are less likely to follow you for one simple reason
– they can’t visualize what your brand offers. As a profile picture, brands usually use
their logotypes, and we approve of this practice. Use your logotype as a profile picture
and make sure it looks good and centered.
Another mistake is a bad description of your brand, or worse, not having a description
at all. Description in your bio has to be interesting and inviting. Don’t just describe your
products or services and make them boring as hell. Instead, tell users your mission,
your vision or even philosophy of your brand. Tell them why you’re doing what you’re
doing and how you’re doing it. Don’t write an entire story, choose your words carefully
and make it readable. Also, don’t forget a link to your website in the bio description.
This is a crucial thing if you want to drive traffic to your website through Instagram. You
can put a link to your website or just a particular product or service that you’re talking
about that week. This will be explained further on.
Next, setting your profile on private is the worst mistake you can make. If you put your
profile on private, users won’t be able to see your profile instantly. This is a deal-breaker,
Low-resolution pictures
Discolored pictures
For the love of God, please check out the best sizes of pictures on Instagram even
before you create a profile. There is nothing worse than seeing a picture that has
low resolution and doesn’t fit Instagram sizes. Even though you can post vertical and
horizontal pictures now, Instagram still loves the square shaped pictures. The higher
resolution of your pictures is, the more credible and professional you look. It doesn’t
matter if you have a small brand or a big one, pay attention to your pictures. Also,
Instagram provides all sorts of filters, but be careful. Don’t use filters that’ll mess up the
colors because it just doesn’t look good.
If you want to be on top of the game, you can use other photo-editing apps to make
your pictures look impressive and to get that ‘wow’ effect. We highly recommend VSCO,
Snapseed, and Hyperlapse, because you’ll be able to make your pictures and videos
pop.
3.10. TRAFFIC
As we have mentioned in the first part of this list, you can put a link to your bio
description. Brands often forget about it completely, which is a huge mistake. In this
situation, followers have to ‘google’ you and that’s just the thing they don’t want to do.
Trust us, people are lazy. If you have an opportunity to post a link to your web page, the
logical thing is to use it. The link in the bio should always be on your mind and you
can play with it. If you have some kind of a blog, and you’re posting regularly, make a
picture or a video of it, put a link in your bio and tell your followers that they can find
a link to a blog in the bio. That way you’ll intrigue them and make them want to read it
which is just the thing you want them to do.
This goes for products also. If you have some product in your web shop that you want
to present to your followers in a way that they go to your web shop and check out other
As I’ve previously mentioned, hashtags are an essential and powerful tool of Instagram.
It derives from another social network, Twitter, and Instagram introduced them a little
bit later. Now it is hard to find pictures without their description or comment containing
at least few hashtags. Why are hashtags important? Well, because that’s one of the
ways people can be brought to our content. To make sure that those people are your
target audience, you need to use hashtags wisely and carefully. We will try to give you
some basic tips on how you can rule the Instagram and bring the right people to your
Instagram profile using suitable hashtags.
Once upon a time, there was Snapchat with its disappearing content and witty filters
for selfies, but then summer of 2016 came along and Instagram introduces Stories as
its answer to Snapchat. The rest is history – Instagram Stories are now more popular
than Snapchat. I mean, sure – when Instagram first introduced Stories, everyone talked
about how they just copied Snapchat. Also, there was a lot of complaining how this will
ruin Instagram experience for people. Neither of these turned out to be true.
First of all, Instagram didn’t copy Snapchat – they improved their idea and made it their
own. Basically, they created a better version that was easier to use for both regular folks
and businesses. You didn’t need to tackle down two different apps; instead you could
plan your content in the same app. So both for regular Instagram feed and for Stories.
Obviously, a lot of marketers were confused at first how to use Instagram to their
advantage for their business. Here’s the thing: Instagram was never meant for you.
Sorry, not sorry. Before Stories, before advertising on Instagram, before all of that –
there was just a simple idea of Instagram existing as a simple and fun app for sharing
people’s favorite moments with their friends in the form of a polaroid-shaped picture.
Its popularity grew and businesses have taken notice. Suddenly, they appeared there as
well. And people didn’t mind since they were already used to communicating with them
on Facebook. Also, Instagram allowed businesses to communicate with their target
audience differently than Facebook.
Years have passed and a lot has changed. If you don’t pay attention, you won’t be
able to stay on track with Instagram’s ever-changing game rules. There’s the ongoing
conversation on shadowban (for those who don’t know, shadowban hides your Instagram
posts from users who don’t follow you, which means, if you get shadowbanned on
Instagram and use hashtags in your posts, only you and your current followers will
see them when they search for the hashtags you used. It kills your engagement and
prevents you from getting new followers!), Instagram algorithm, and importance of
Instagram Stories or Insta Stories for short.
Best Practices
I’m not going to mention Instagram Ads (which are available in Stories, as well as in
normal feed). Even though they allow you to link them directly to your website, blog
or web shop, I want you to completely focus on creating best possible Insta Stories
completely organically.
So my first tip for you is to tell a story. It might seem obvious, but you’d be surprised
how many brands don’t follow this advice or worse – don’t know how to use Insta Stories
to tell their story. Stories are great for storytelling (see what I did there?). Your Instagram
strategy shouldn’t be just a bunch of randomly picked visuals. All these elements need
to play well together to tell a complete story of your business. All these Individual pieces
of content need to be pieces of a larger puzzle. Even though Insta Stories are pieces of
a puzzle that will disappear, they can still make an impact.
That’s why it’s so important to be authentic. Be fun, informative and engaging. Keep
your perfectly polished content for your feed posts. In Stories, be as creative and
Still reading? Good for you. So, remember when I earlier suggested you some ideas for
content you can share on Insta Stories? Well, here are some examples along with an
account how to do it right.
1. How-To tutorial
Great idea for a series of Insta Stories. Show people how to use your product
and what they can do with it. Esty does that marvelously: for their craft-
loving follower base, they create engaging Insta Stories with step-by-step
instructions on creative projects.
A few weeks back, we had a potential client who asked us about ideas for digital
marketing strategy. Till that point, they didn’t have a website (I know, I was shocked as
well), Facebook page or any other social network, yet they asked us to give them tips and
guidance for opening Instagram profile for their business. Just Instagram profile and
nothing else. They are an IT company that offers software services. Considering that,
we suggested them to open a website and Facebook page instead, but they didn’t want
that. They said they want just Instagram because they personally use just Instagram
and think Facebook is boring, so it made sense to them to use only Instagram for their
marketing strategy.
To be completely honest, I wouldn’t suggest anyone to focus just on Instagram with
their marketing strategy, regardless of their business objective. But especially in this
case, where we’re talking about the B2B type of IT business – Instagram is not enough
and will not be sufficient. Focusing on just one social network might have been useful
back in 2009, but today – you need to go further. You need to push boundaries. With
that in mind, here are my 3 reasons why you don’t NEED to be on Instagram just because
everyone else is or just because you prefer using it.
3 REASONS WHY YOU DON’T NEED INSTAGRAM IN YOUR MARKETING STRATEGY 35.
on Instagram without actually having an Instagram account. Don’t base your opinion
of what’s best for your business on your personal experience: explore, investigate, dig
deeper. Look for other similar businesses and see what they are doing. Don’t copy
them, but learn from them.
3 REASONS WHY YOU DON’T NEED INSTAGRAM IN YOUR MARKETING STRATEGY 36.
Note that it’s hard to keep your engagement level the same over a long period of time
and it’s perfectly normal for numbers to drop from time to time.
Also, don’t be spammy. No need to post 10 pictures a day. Instead, one or two really
good ones might have more influence than these ten. Quality over quantity – always. Be
genuine and authentic, but also, be consistent. Don’t go too long between posting two
photos. A few days is okay – a few weeks is not.
Basically, Instagram isn’t simple as it might seem. Just because you prefer using it for
personal needs (liking lunch photos your friends posted, cat pictures and vacation
updates from your ex), that doesn’t mean it’s the same to use Instagram for business. If
you’re not going to use it properly, don’t even bother creating an account.
3 REASONS WHY YOU DON’T NEED INSTAGRAM IN YOUR MARKETING STRATEGY 37.
7
SHADOWBAN AND
BANNED HASHTAGS
7. SHADOWBAN AND BANNED HASHTAGS
Many people never heard of this term, but once you explain it to them, a lot of them will
have the exact same reaction: “OMG, no wonder I have so little engagement lately on my
Instagram!” Yes, shadowban is real and it is definitely happening to a lot of Instagram
profiles lately due to the fact most Instagram users don’t know what it is and therefore
how to prevent it.
The basic definition of Instagram shadowban would be the act of blocking a certain user
or their content from the rest of Instagram community and preventing them from seeing
any content user posted. Many Instagram influencers were frustrated with Instagram’s
algorithm because they thought it was the main reason of not having enough of their
followers like, comment or generally engage with their photos and videos, but the truth
is - a lot of them were shadowbanned without even knowing it. The absence of reactions
to their content can even make some people so bored or frustrated with Instagram that
they just give up and leave the app altogether.
Don’t do that though – shadowban isn’t permanent and if you happen to assume your
profile might be shadowbanned, there are a couple of things you can to get back on
track.
The first thing you need to know is that Instagram shadowban hides your Instagram
posts from users who don’t follow you, which means only you and your current
followers will see your post when they search for the hashtags you used. If someone
who doesn’t follow your account searches for one of those hashtags, they won’t be
able to see your post! Obviously, that can be demotivational if you’re trying to grow
Instagram community of followers who love your content and engage with you, but at
least those who follow you will be able to enjoy it and that’s something. But if you want
to use Instagram for business, it can mean fewer customers and revenue because your
follower growth and engagement rate could stagnate or even decline.
Shadowban exists to deter users from being spammy, inappropriate, or even abusive. It
makes sense in the context of some people using bots, auto-posting software, and other
third-party apps Instagram has explicitly banned, but the problem is that Instagram also
bans certain hashtags that don’t seem inappropriate when you think of it. For example,
Whenever you click on a hashtag and find this warning below Top Posts, know that
something is not right and Instagram doesn’t approve this kind of content. Why? Well,
for various reasons. For example, there were a lot of reported pictures published under
this particular hashtag or Instagram noticed users posting content with this hashtag
that doesn’t correlate in any way with it.
Another issue is that Instagram is penalizing accounts for using the same hashtags over
and over. For example, if you are a food blogger and you decide to use a hashtag #food
under every single of your posts, you could get shadowbanned. This way, Instagram
Their idea is simple: you want to reach your target audience? Good – then pay us!
So is there anything you can do about it? Well, for starters: don’t use any external tools
to test if you have been shadow banned. That will get you into more trouble! Then, lay
low and don’t post for a couple of days to cool down the ban on your profile. Consider
it a reset button.
Delete all hashtags from recent posts and before you post a new content after laying
low, find new hashtags you’ll use in your next posts. Make sure they aren’t banned
as well. Just go into Search bar on Instagram and type that hashtag in there. If you
don’t see the texts as pictured above for hashtag #beyonce, then you’re good to go.
Otherwise, stay away from that hashtag.
Instagram is an amazing tool to use for your business, but it takes time and a lot of
effort to see the results. Don’t expect to show up there one day and in a week, you’ll
be making so much money your competitors will be bankrupt. It doesn’t work like that.
Stay on top of things and read the latest news about Instagram to keep up with all
the latest updates, improvements, features and trends. Always check for new ways to
present your content to your target audience and don’t be shy when it comes to trying
out different things. Maybe others aren’t doing it, but that doesn’t mean it won’t work
for you and your brand.
The Internet is a big place and there’s room for everyone, especially on Instagram which
takes up just a small amount of world wide web. But if you do it right, that little corner
of the Internet could be the best thing that ever happened to your business.
HAPPY INSTAGRAMMING!
CONCLUSION 43.
By
with love,
March, 2018
https://kontra.agency/