COGNITIVE AUTOMATION TO CREATE YOUR DIGITAL WORKFORCEVCR Tele No) il automation technologies, the majority of business processes are still manual. Why? Goal ae DEERE ATT eee ee digital ent Why Leverage a Human Workforce What is a Digital Workforce? Robotic Process Automation bo tos + Rules based Robotics + Front-end Automation * Multi System Integration + Structured Data + Enterprise Scale Cognitive + Algorithm-based Decision Making + Self Learning Ability + Subject Matter Expert Bots- Vision, NLP ete + Semi-structured Data Analytics + Provides Real-time Business Insights + Bot Analytics + Derive Business Value ‘al Workfe Digital Workforce (a @ ( ) 1. ( & (aa) \ we) Gi) ZY © @): )*\ GB) =e) Act Thinkand Perform Coffee RPA Cognitive Smart Digital Pe Analytics Enterprise Benefits of Digital Workforce Optimize Labour Increase Agility, Improve Cost, Incre: Production Capacity ou Deliver Business Intelligence © ‘Accuracy and Availabilty — 365 Days, 24*7 Compliance, Controls and Auditability @G #8 Enable Digital Transformation Enhance Employee MoraleHow does RPA work? Intelligence eB cases to Automate @ totacResolston eerie Validates, classes faiteraation esters! Broutes request with Human to robots Intervention. Resolved Cases [cases where heavy human ae & touch points are required tant Resolution —} Manned Resolution RPA Implementation Journey Data Enrichment Re Moly Process Reliable, accurate, rationalize, normalize Perform timely analysis your data and reporting 608 Data Capture Data Validation Reconcile Collect ans synthesize Validate, authenticate Ensure consistency your data your data ‘and accuracy COGNITIVE ROBOTIC PROCESS AUTOMATION REAL TIME ANALYTICS ARTIFICIAL INTELLIGENCE What makes RPA different? re sSuY Dee Day Macros, screen scraping and business workflow Class | Primary Automation ‘Technologies in the presentation layer: not 10% - 20% Inegrated into the IT system Enhanced and inteligent ‘Technologies using natural language processing: a8 ee eae tc ble to understand unstructured aan apy 35% - 50% Cognitive computing systems that essentially attemy class | Cognitive & 1 to solve problems in the same way as humans, by > 60% Bats Platforms learning from experience and acting on that learningIndustry Agnostic B INSURANCE Claims Processing & Administration Report Automation Prioritize & Assign Claims Adjudication Process Data Integration Billing BANKING + Verification/Auait Processes + Bank Reconsillation + Compliance Processing + Loan Processing + Customer Account Management : Inventory Management Forms Processing, + Corporate Billing Reports + Freight Email Triage Digital Invoice Generation + Credit Underwriting Process HEALTHCARE“ lobal Contracting Systern anuracTurine * S2les Order System + Data Collection + Paper Mill Reporting + offer Letter Process + Credit Analysis and Processing Q + On-boarding and Exit a + Sales Order Processing (GQ Appraisa-updating Process << || Customer Data Management at + Position Management ool + Order Entry HRs «Reporting Line Change FINANCES“ Purchase Order Issuance PAYROLE —~ Payment Summaries ACCOUNTING — ~ Financial Claim Processing Leave Amendments + Financial Planning & Analysis or: SUPPLY. CHAIN Order Prioritization Invoice Verification Receipt Confirmation Scheduling Processes Reporting NETWORKING — server/Application Monitoring Production Information Capture ar Inbound Processing Inventory Management Pricing Management Biting + Active Directory + File Systems + FIP Management + Automated Installations and Alert Management + Service Desk Management + Notification & Escalation + Data Movement + Provisioning + Routine Maintenance STATIN Five Teveh > wm w ouch? Let's Get Started! Concept to implementation In four weeks Head office Silver Touch Technologies Limited 2° Floor, Saffron Tower, Opp. Central Mall, Panchwati Cross Road, Ahmedabad - 380006, Gujarat, India, call us on India: +91 79-4002-2770 to 74 (Ext.: 401, 807) UK: +44 203-004-9636 USA: +1 201-299-3697 Visit wnw.silvertouch.com/rpa to schedule appointment Email: rpa@silvertouch.com