Professional Documents
Culture Documents
We spoke to 35 staffing firms in 20 states to gauge changes in industry trends such as types of professionals in most demand, supply of
experienced providers, price pressures and specific customer requirements. Our survey markets represent a fairly balanced mix of urban,
suburban and rural locations with travel and per diem placement of staff in nationwide locations.
Shares currently trade at 27.7x our FY10E EPS of $0.32. The median forward P/E over the past five years is 21.3x. Given current market
conditions, we expect multiples to remain depressed, and we see few significant levers to grow earnings through 2010. As a result we see
limited upside to shares at this time and anticipate shares being range bound for several quarters. We reiterate our NEUTRAL rating.
Shares trade at 41.0x our FY10E EPS of $0.21, in line with the median forward P/E of 23.7x. With few prospects for earnings to turn up
before 2011, we continue to rate shares NEUTRAL.
14% 9% 12%
23% 18% 19%
29% 33% 26%
14% 30%
15%
69% 79% 76%
73% 69% 53%
17% 21%
9% 13% 12% 12%
Apr 2008 July 2008 Sept Nov 2008 Jan 2009 Apr 2009 June August October
2008 2009 2009 2009
Increase Decrease Same Source: Longbow Research
“We have seen an increase over the past month and a half for nurses.” Recruiter, CA
“The demand has been down just slightly (between 2-5%) and we really have not been affected by it.” Recruiter, FL
“The demand just has not been out there for us this year. We are probably down 20-25% YoY.” Recruiter, FL
“The demand has really fallen off for nurses with a YoY decrease of 20%.” Recruiter, GA
“Our demand was down slightly at the beginning of 3Q09 by about 5% but we have seen some sequential increases and are
probably at, or close to being flat YoY. For the most part; we have maintained.” Recruiter, IN
“The demand is down about 50% compared to 2 or 3 years ago and is probably down around 30% from the same time last year.”
Recruiter, KS
“The demand has decreased by 80-90% and if things don't get better sometime soon half of the industry is going to be out of a
job.” Manager, KS
“We have seen our demand increase by 34% YoY. This is mostly due to new contracts that we have been able to sign over the
past few months.” Recruiter, NY
“We have seen a slight decrease of about 5% across all of our specialties.” Recruiter, WA
“Our demand has declined enormously. We have seen a decline of 70% compared to the same time last year, things really cannot
get much worse.” President, GA
Nursing supply continues to stay strong although there are some sequential decreases. More nurses are looking for work, either because of
layoffs from permanent positions or newly entering the job market. A majority of our survey respondents, 57.6%, reported an increase in
the number of professionals available, down from the previous month. Contacts reporting flat levels of nurses increased 24.2%, while
18.2% of our contacts reported declines in the supply of nurses, up from 5.9% in June.
18% 24%
30% 25%
35% 36% 40% 38% 6% 35%
6%
12% 18%
7% 15%
17% 17%
17%
76%
69%
57% 58% 58%
48% 43% 45% 50%
Apr 2008 July 2008 Sept 2008 Nov 2008 Jan 2009 Apr 2009 June 2009 August October
2009 2009
Increase Decrease Same Source: Longbow Research
The increase in supply has not meant that firms are able to easily meet demand. In August only 67.6% of our contacts reported that they
were able to meet the current demand. This is down from just over 90.0% in June and the lowest level since November of 2008. The
majority of our survey respondents cited the weakening economy as a top influence on the supply of more nurses, as well as allied
technicians and therapists, in the marketplace. Most firms have not needed additional resources directed toward recruiting, though several
contacts are ramping up efforts, trying to take advantage of the plentiful supply available. In some markets, however, finding qualified
staff continues to be a challenge, including parts of California.
9% 9%
17%
32% 26%
37%
56%
64%
91% 91%
83%
68% 74%
63%
64%
36%
July 2008 Sept 2008 Nov 2008 Jan 2009 Apr 2009 June 2009 August October
2009 2009
Yes No Source: Longbow Research
Remarks on the Nurse Supply
“There are a lot of nurses out there; we have had no problem finding nurses searching for jobs.” Recruiter, GA
“A lot of people out there looking for a job and there just aren't that many jobs out there.” Recruiter, SC
“Supply has been great; in fact there has been a large influx of highly qualified nurses from Canada that have been coming down
here looking for work.” President, GA
“There is ample supply of nurses and tech's out there right now, we have no problem finding them at all.” Recruiter, CA
“This is the worst demand I have seen in the 30 years I have been in this business.” President, GA
“We have way too many nurses and allied professionals. We have stopped our recruiting efforts but they continue to come in
after seeing the website.” Recruiter, AZ
“Supply has been pretty steady, we had a few more nurses a few months back because of graduation but everything has stabilized
now for the most part.” Recruiter, OK
“Supply has increased quite a bit; we are probably seeing nearly double the amount of nurses looking for work.” Recruiter, FL
“The supply has stayed pretty much the same.” Recruiting Manager, FL
“There is ample supply of nurses and tech's out there right now we have no problem finding them at all.” Recruiter, MN
Apr 2008 July 2008 Sept Nov 2008 Jan 2009 Apr 2009 June August October
2008 2009 2009 2009
Increase Decrease Same Source: Longbow Research
On the supply side, the level of available therapists remains largely stagnant. Exactly half of our contacts reported no change in the supply
of therapists compared to last year at this time. Roughly one-fourth, 28.6% of our contacts saw a decrease in therapist supply. Slightly
more than 20% of our contacts reported increases in the number of this month compared to the beginning of 3Q08.
27%
40%
50% 50% 50%
62% 67% 67% 63%
33%
Apr 2008 July 2008 Sept 2008 Nov 2008 Jan 2009 Apr 2009 June 2009 August October
2009 2009
Increase Decrease Same Source: Longbow Research
“The supply has been up pretty substantially for nurses and techs. We are probably seeing around 20-30% more than we were
seeing this same time last year. Supply of therapists has remained pretty much flat.” Recruiter, GA
“The supply has stayed pretty flat because we have built up relationships with people, and that is really what drives our supply
not so much the economy.” Recruiter, CT
“We have seen a pretty steady increase of supply across all of the professionals we staff.” Recruiter, CA
21% 27%
33% 32% 33%
53% 50% 50%
60%
29%
15% 67%
24% 58% 59% 56%
36%
50%
35% 40%
24%
8% 14% 9% 11%
7%
Apr 2008 July 2008 Sept Nov 2008 Jan 2009 Apr 2009 June August October
2008 2009 2009 2009
Increase Decrease Same Source: Longbow Research
The supply side of allied professionals has decreased since June. Year-over-year, 46.7% of respondents reported no change in the
availability of allied staff. While 40% reported increases in supply, and 13.3% reported declines in the number of allied staff available.
Apr 2008 July 2008 Sept 2008 Nov 2008 Jan 2009 Apr 2009 June 2009 August October
2009 2009
Increase Decrease Same Source: Longbow Research
“The demand for therapists has been through the roof. I could go to any place that hires therapists and they would need another
PT or OT.” Recruiter, AL
“The demand for therapists has been up slightly, probably around 5-10% while the demand for tech's and nurses has declined.”
Recruiter, CA
“Demand for allied and therapists has not been as bad and is pretty much flat YoY.” Recruiter, FL
“All of our staff types have been down. Nurses have been down by as much as 20% while allied techs and therapists have been
down about 5-10%.” Recruiter, NC
“We have seen a slight decrease of about 5% across all of our specialties.” Recruiter, WA
7% 14%
25% 22% 21% 21% 26%
39% 36%
20% 30%
9%
90% 79% 48%
67% 73%
50%
55% 52% 48%
26%
14% 12%
3% 6% 7%
Apr 2008 July 2008 Sept Nov 2008 Jan 2009 Apr 2009 June August October
2008 2009 2009 2009
Increase Decrease Same Source: Longbow Research
Clinical settings saw some stabilization year-over-year in August 2009, just under half of our contacts reporting flat volumes year over
year, a slight decline from the 50% we saw in June. Roughly 15% of our contacts noted a year-over-year increase in demand for staff, up
from 5.6% in June. Declines in volume were reported by 40% of survey respondents.
Change in Clinic Demand - YoY
16% 15%
31% 33%
40% 45% 15%
50% 50% 50%
8%
68%
14% 20% 47% 60% 40% 69%
62% 44%
36% 30%
13% 16% 15%
7% 6%
Apr 2008 July 2008 Sept Nov 2008 Jan 2009 Apr 2009 June August October
2008 2009 2009 2009
Increase Decrease Same Source: Longbow Research
Physicians’ office demand also showed continued declines during this month’s survey. An overwhelming majority of contacts, 60.0%,
reported year-over-year declines in demand for staffing, up compared to 81.8% in June. The remainder of contacts reported flat demand
compared to August 2008, at 40.0%.
9%
20% 20%
40%
50%
67% 60% 63%
71%
82% 60%
80%
60%
50%
14% 40% 38%
33%
14% 20%
9%
Apr 2008 July 2008 Sept Nov 2008 Jan 2009 Apr 2009 June August October
2008
Increase Decrease 2009Same
2009 2009
Source: Longbow Research
Demand at residential and skilled nursing facilities showed a slight uptick in August. Fewer than 30% of our contacts reported YoY
increases in demand from these types of clients up from 16.7% in our last survey. The majority, 47.6%, of our contacts reported declines
in demand, a large improvement from two thirds of our contacts that reported declines in June. Static volumes measured 23.8% in August.
Change in Residential/Skilled Nursing Demand - YoY
“We staff only to hospitals and the demand has certainly shifted downward.” Recruiter, TX
“Hospitals have been struggling but other than that the rest of our clients have been doing well.” Recruiter, WA
“All of our client types are down, even huge university medical centers that used to be the focal point of our business. They have
the money and they need the help but a lot of hospitals and other locations that would hire from us have hiring freezes and cannot
spend any money.” President, GA
“Hospitals have been very bad for us we have not seen any type of demand from hospitals. They just are not ordering any
nurses.” Recruiter, CA
“The demand by hospitals has declined quite considerably. It is our largest client type and the demand is just not out there.”
Recruiter, FL
“We deal almost exclusively with hospitals and the demand has been just about the same.” Recruiter, FL
46%
59% 56% 61% 59%
67% 67% 72% 68%
8%
9%
17% 10% 34%
46% 36% 41%
32% 19% 32%
17% 23%
9% 9% 3%
Apr 2008 July 2008 Sept Nov 2008 Jan 2009 Apr 2009 June August October
2008 2009 2009 2009
Increase Decrease Same Source: Longbow Research
For allied positions, 28.6% of contacts reported decreases in allied bill rate year-over-year, down from 50.0% in June. Participants
reporting static pricing were 71.4%, up from 50.0% in June. No contacts reported rising bill rates for allied staff.
50%
63% 64%
75% 75% 78% 76% 71%
85%
5%
50%
13% 8% 36%
32% 14% 29%
8% 17% 22%
13% 8% 10%
Apr 2008 July 2008 Sept Nov 2008 Jan 2009 Apr 2009 June August October
2008 2009 2009 2009
Increase Decrease Same Source: Longbow Research
Therapist bill rates decreased slightly, with 23.1% of contacts reporting year-over-year declines. This compares to 28.6% of respondents
in June. The majority of contacts, 69.2%, had no change in therapist bill rates compared to August 2008. Only 7.7% of our contacts
reported an increase for therapist bill rates.
Change in Therapist Bill Rates - YoY
43%
58% 60%
67% 70% 73% 71% 69%
82%
8%
57%
17% 9% 30%
33% 23%
9% 30% 29%
17% 18%
9% 8% 10%
Apr 2008 July 2008 Sept Nov 2008 Jan 2009 Apr 2009 June August October
2008 2009 2009 2009
Increase Decrease Same Source: Longbow Research
50% 48%
50% 52%
3%
19% 11% 26%
17% 10%
3% 6% 6%
Apr 2008 July 2008 Sept 2008 Nov 2008 Jan 2009 Apr 2009 June 2009 August
Increase Decrease Same 2009
Source: Longbow Research
Housing costs also showed little change this survey, with an overwhelming majority of our contacts, 91.4%, reporting no year-over-year
change. None of our contacts experienced higher housing costs through August 2009 compared to the prior year, and 8.6% reported
declines in housing expenses.
50% 55%
64%
21% 15%
16%
29% 30%
20% 3% 6% 6% 9%
7% 3% 3% 3% 9% 3%
Apr 2008 July 2008 Sept Nov 2008 Jan 2009 Apr 2009 June August October
2008 2009 2009 2009
Increase Decrease Same Source: Longbow Research
Other key expense, bonuses, remained mostly stagnant in August 2009. An overwhelming majority of respondents, 85.7%, noted no
change in the bonuses offered to healthcare professionals. There were no reports of increased bonuses year-over-year, and a small group,
14.3%, reported year-over-year declines in bonuses.
Change in Healthcare Professional Bonuses - YoY
52%
75%
89% 89% 86% 86% 85%
93% 94%
7%
41%
25% 11% 9%
11% 4% 14%
7% 7% 3% 6% 6%
0%
Apr 2008 July 2008 Sept Nov 2008 Jan 2009 Apr 2009 June August October
2008 2009 2009 2009
Increase Decrease Same Source: Longbow Research
Benefits were unchanged as an expense with nearly all of our contacts – 89.2%. Those reporting an increase grew to 2.9%, up from zero in
June, while decreases rose to 14.3% in August up from 5.7% in June.
64%
76% 83%
93% 93% 94% 94% 88%
100%
8%
6%
28% 3%
18% 14% 9%
7% 7% 3% 6% 3% 3%
Apr 2008 July 2008 Sept Nov 2008 Jan 2009 Apr 2009 June August October
2008 2009 2009 2009
Increase Decrease Same Source: Longbow Research
Overhead costs also remained largely the same compared to our June survey. The majority, 65.7%, of contacts reported static overhead
costs year-over-year, slightly lower than the 82.4% reporting in June. Those reporting increases remained at zero, and 34.3% of our
contacts reported a decrease up from 17.6% in June.
Change in Overhead Costs - YoY
48%
63% 63% 66%
75% 80%
89% 82%
90%
6%
42%
38% 7%
31% 7% 34%
18% 9% 18%
10% 13% 9%
3%
Apr 2008 July 2008 Sept Nov 2008 Jan 2009 Apr 2009 June August October
2008 2009 2009 2009
Increase Decrease Same Source: Longbow Research
Increase
Decrease
Static
“TX, CA, and NJ have all been strong as well as CA; while FL used to be very strong it is now extremely weak.” Recruiter, CO
“We made a commitment to ensure Texas was one of our best states and so far it certainly has proven to be. While in AZ and CO
there has been virtually no demand.” Recruiting Manager, TX
“CA has been pretty strong for us while the entire South Eastern region has been very slow.” Recruiter, AZ
The majority of our contacts predict a rebound in demand during 4Q09. A majority of respondents, 65.7%, project greater year-over-year
staffing demand during 4Q09. This is down from the 85.3% reported in June. Additionally, the number of contacts projecting declines
increased to 14.3% up from 5.9% in June. Those expecting flat growth increased to 20.0% up from 8.8% in June.
Next Quarter Outlook - Staff Demand - YoY
11% 9%
26% 24% 6% 20%
29% 7% 29%
14%
16% 11% 63%
70% 18%
33%
81% 85%
61% 9% 66%
58% 53%
20% 42%
28%
10%
Apr 2008 July 2008 Sept Nov 2008 Jan 2009 Apr 2009 June August October
2008 2009 2009 2009
Increase Decrease Same Source: Longbow Research
53%
63%
82%
91% 94% 91% 94%
100% 100%
16%
31.6% 37.0%
18.2% 3%
6.3% 6% 9% 6%
Apr 2008 July 2008 Sept Nov 2008 Jan 2009 Apr 2009 June August October
2008 2009 2009 2009
Increase Decrease Same Source: Longbow Research
In the same way, most of our contacts expect no change in bill rates year-year-year, with 94.3% projecting stagnant pricing. A small
number, 5.7%, of our contacts project higher bill rates in 3Q09.
Next Quarter Outlook - Bill Rates - YoY
65%
77% 81% 88% 94% 94% 94%
100% 100%
15%
4%
20.0% 23.1% 6%
14.8%
6.3% 6% 6% 6%
Apr 2008 July 2008 Sept Nov 2008 Jan 2009 Apr 2009 June August October
2008 2009 2009 2009
Increase Decrease Same Source: Longbow Research
Are Declining Orders Due to the Economy? Is Change in Supply Due to the Economy?
6% 11% 11% 13% 3.1%
14% 18%
37% 31% 38% 36%
45%
Nov 2008 Jan 2009 Apr 2009 June 2009 August October Nov 2008 Jan 2009 Apr 2009 June 2009 August October
2009 2009 2009 2009
Yes No Source: Longbow Research Yes No Source: Longbow Research
As for the decline in orders for temporary staffing, we asked our contacts to discuss which clients have been most affected by declining
economic conditions. Half of our contacts felt that all of their clients were impacted by the economy. Hospital orders were deemed most at
risk, with 40.0% of our contacts responding that hospital client orders were the most impacted. The only other client group that was
mentioned was nursing homes with 10.0% of our contacts reporting that nursing homes were the most impacted client.
Client Orders Most Impacted by the Economy
4.0%
52.0%
44.0%
“July has been better than June and we expect this to continue to increase throughout the rest of 2009. We may see some
increases in pricing but not until the first part of 2010.” Manager, AL
“We have seen some sequential increases since about April or May and we expect to continue to see some increases.” Recruiter,
CO
“We are forecasting a rebound to 2008 levels by the 3Q09 and hopefully we can see some growth by 4Q09 or 1H10.” Manager,
FL
“The demand has gotten better and we expect the supply to get better as a lot of nurses who took per diem jobs are now going to
get back into the travel nurse jobs.” Recruiter, CA
“The past month or two for nurses and allied health has improved, but we expect things to decrease slightly due to seasonality
issues more than anything else. Longer term we expect things to get better as things loosen up in the 2H09 due to the improving
economic conditions.” Recruiter, CT
“There have been some sequential increases over the past two months and we expect this to continue and hopefully we can see
some YoY gains especially into the later stages of 3Q09 and 4Q09 as the YoY comparisons become more favorable since we saw
some pretty rapid declines this time last year.” Recruiter, GA
“We have seen some sequential increases that have led to us being just about flat YoY currently. We hope the trend continues
and we are able to do better than just maintain and we can finally see some growth here at the end of the 3Q09 and the beginning
of 4Q09. I just saw a program about the expected shortage of ER nurses in the next 8 months and we are moving to recruit more
ER nurses in order to take advantage of this expected shortage.” Recruiter, IN
“Although this is the most difficult market I have seen in 15 years of doing healthcare staffing I think things are set to improve
and believe that I will see some improvement in the fall. A big driver for seeing some improvement this fall will be the flu
season. If the flu is a big of an issue as it is supposed to be we could see some great increases.” Recruiting Manager, OK.
44%
56%
October 2009
Yes No Source: Longbow Research
Risks
CCRN
Potential downside risks to our investment thesis include, but are not limited to:
Alternative staffing solutions gain traction. Hospitals administrators may begin relying more on overtime and part-time staff to
alleviate workforce pressures as they work to reduce extra costs associated with travel nurse staffing. Larger healthcare operators are
actively seeking to find more permanent, cost effective solutions to manage staffing shortages.
Insurance costs. As insurance rates rise for clinicians nationwide, staffing firms also face the same cost increases. Some specialty
areas such as obstetricians face particularly high rates, and regionally, Pennsylvania is known as one of the most expensive states to
obtain malpractice insurances. Health insurance costs also are a significant source of cost pressure.
Immigration restrictions. A key future supply source, both for hospitals and staffing firms, is the foreign population of nurses and
physicians. Maintaining current immigration policy, or a reduction in the number of visas available for healthcare professionals,
would further constrain supply of available professionals.
Potential upside risks to our thesis include, but are not limited to:
Rapid recovery in hospital volumes. A quick turnaround in the acute care hospital industry will have a near immediate impact upon
travel nurse volumes. Whether through legislation to expand healthcare access or an economic recovery, a return of solid hospital
admissions growth will increase demand for nurse and allied staffing.
Consolidation in the staffing industry. The economic downturn is putting intense pressure upon smaller staffing firms. Opportunities
for strategic acquisitions at attractive prices may provide considerable growth in revenue and earnings during the recession.
AHS
Potential downside risks to our investment thesis include, but are not limited to:
Alternative staffing solutions gain traction. Hospitals administrators may begin relying more on overtime and part-time staff to
alleviate workforce pressures as they work to reduce extra costs associated with travel nurse staffing. Larger healthcare operators are
actively seeking to find more permanent, cost effective solutions to manage staffing shortages.
Malpractice insurance costs. As insurance rates rise for physicians nationwide, staffing firms also face the same cost increases. Some
specialty areas such as obstetricians face particularly high rates, and regionally, Pennsylvania is known as one of the most expensive
states to obtain malpractice insurances. These high costs limit put pressure on margins and some companies risk losing business.
Immigration restrictions. A key future supply source, both for hospitals and staffing firms, is the foreign population of nurses and
physicians. Maintaining current immigration policy, or a reduction in the number of visas available for healthcare professionals, would
further constrain supply of available professionals.
Potential upside risks to our thesis include, but are not limited to:
Rapid recovery in hospital volumes. A quick turnaround in the acute care hospital industry will have a near immediate impact upon
travel nurse volumes. Whether through legislation to expand healthcare access or an economic recovery, a return of solid hospital
admissions growth will increase demand for nurse and allied staffing.
Consolidation in the staffing industry. The economic downturn is putting intense pressure upon smaller staffing firms. Opportunities
for strategic acquisitions at attractive prices may provide considerable growth in revenue and earnings during the recession.
CCRN
Financial Summary Model
In millions, expect per share data
David Bachman, Longbow Research
FY FY Mar-08 Jun-08 Sep-08 Dec-08 FY Mar-09 Jun-09 Sep-09 Dec-09 FY Mar-10 Jun-10 Sep-10 Dec-10 FY
2006 2007 1Q08 2Q08 3Q08 4Q08 2008 1Q09 2Q09 3Q09E 4Q09E 2009E 1Q10E 2Q10E 3Q10E 4Q10E 2010E
Consolidated Revenues 655.2 718.3 179.3 171.0 178.1 205.9 734.2 175.4 149.0 132.5 136.2 593.2 131.9 133.7 133.9 136.3 535.7
YoY growth 1.5% 9.6% 1.8% -2.5% -3.8% 13.3% 2.2% -2.1% -12.8% -25.6% -33.8% -19.2% -24.8% -10.3% 1.0% 0.1% -9.7%
Cost of Goods Sold 502.5 543.6 134.1 125.3 130.7 151.6 541.7 130.4 108.3 95.9 99.0 433.6 96.9 97.6 97.7 100.2 392.4
Gross Profit 152.7 174.7 45.2 45.6 47.4 54.3 192.6 45.1 40.8 36.6 37.2 159.6 34.9 36.1 36.1 36.1 143.3
Gross Margin 23.3% 24.3% 25.2% 26.7% 26.6% 7.5% 26.2% 25.7% 27.4% 27.6% 27.3% 26.9% 26.5% 27.0% 27.0% 26.5% 26.7%
Operating Expenses 117.6 132.6 35.1 34.5 36.2 42.7 148.6 37.9 36.3 33.3 33.8 141.2 32.2 32.1 31.6 31.9 127.7
Operating Profit 35.1 42.1 10.1 11.1 11.3 11.6 44.0 7.2 4.5 3.3 3.4 18.4 2.8 4.0 4.6 4.2 15.6
Operating Margin 5.4% 5.9% 5.6% 6.5% 6.3% 5.6% 6.0% 4.1% 3.0% 2.5% 2.5% 3.1% 3.9% 4.1% 2.6% 3.0% 2.9%
Interest Expense 1.5 2.6 0.6 0.5 0.8 2.3 4.2 1.7 1.5 1.4 1.5 6.2 1.3 1.3 1.3 1.4 5.4
Non-Recurring Costs 6.7 0.1 (0.0) (0.0) (0.1) 244.1 244.0 (0.1) 0.1 0.0 0.0 0.0 1.0 2.0 3.0 4.0 10.0
Pre-Tax Income 26.9 39.4 9.4 10.6 10.5 (234.8) (204.2) 5.5 2.9 1.9 1.9 12.2 0.5 0.7 0.2 (1.1) 0.2
Taxes Paid 10.2 14.8 3.6 4.2 4.4 (73.4) (61.2) 2.5 0.6 0.8 0.8 4.7 0.2 0.3 0.1 (0.4) 0.1
Tax Rate 36.0% 37.8% 38.0% 39.9% 41.5% 31.3% 37.7% 45.1% 20.9% 43.0% 43.0% 38.0% 39.0% 39.0% 39.0% 39.0% 39.0%
Net Income 21.0 24.6 5.8 6.4 6.2 5.6 24.0 3.0 2.3 1.1 1.1 7.5 0.9 1.6 2.0 1.7 6.2
Income Margin 3.2% 3.4% 3.3% 3.7% 3.5% 2.7% 3.3% 1.7% 1.5% 0.8% 0.8% 1.3% 0.7% 1.2% 1.5% 1.3% 1.2%
Diluted Shares 32.7 32.5 31.3 30.9 30.9 30.9 31.0 30.9 31.0 31.0 31.0 30.9 30.9 30.8 30.8 30.7 30.8
EPS $0.64 $0.77 $0.19 $0.21 $0.20 $0.18 $0.78 $0.10 $0.07 $0.03 $0.04 $0.24 $0.03 $0.05 $0.06 $0.06 $0.21
YoY growth 38.8% 19.5% 24.4% 21.1% -8.6% -19.9% 2.4% -47.4% -64.0% -82.8% -80.7% -69.2% -70.8% -28.6% 85.2% 61.7% -12.3%
EBITDA 42.1 50.4 12.5 13.5 13.8 15.0 54.8 10.5 7.8 6.8 6.3 31.3 5.7 7.1 7.8 7.2 27.7
EBITDA Per Share $1.29 $1.55 $0.40 $0.44 $0.45 $0.49 $1.77 $0.34 $0.25 $0.22 $0.20 $1.01 $0.18 $0.23 $0.25 $0.24 $0.90
Revenue Drivers
YoY Growth in Revenue
FTEs -1.1% -7.9% -6.1% -10.4% -13.3% -15.2% -11.2% -24.4% -39.5% -49.0% -45.0% -39.5% -37.0% -16.5% 4.0% 1.0% -12.1%
Revenue per FTE per day 4.9% 1.1% 3.7% 3.4% 2.0% 1.6% 2.7% -1.3% -2.1% -2.2% -1.5% -1.8% -1.0% -1.0% -1.0% 0.0% -0.8%
FY FY Mar-08 Jun-08 Sep-08 Dec-08 FY Mar-09 Jun-09 Sep-09 Dec-09 FY Mar-10 Jun-10 Sep-10 Dec-10 FY
2006 2007 1Q08 2Q08 3Q08 4Q08 2008 1Q09 2Q09 3Q09E 4Q09E 2009E 1Q10E 2Q10E 3Q10E 4Q10E 2010E
Consolidated Revenues 1,081.7 1,164.0 293.6 312.7 315.0 295.9 1,217.2 249.6 199.1 169.0 163.7 781.4 169.2 172.2 171.3 167.0 679.7
YoY growth 53.2% 7.6% 3.4% 6.4% 4.9% 3.5% 4.6% -15.0% -36.3% -46.4% -44.7% -35.8% -32.2% -13.5% 1.4% 2.0% -13.0%
Cost of Goods Sold 792.4 860.9 216.1 230.2 234.0 220.0 900.2 185.6 145.5 125.7 122.4 579.2 125.6 127.8 127.6 124.4 505.3
Gross Profit 289.3 303.2 77.5 82.5 81.1 75.9 317.0 64.0 53.7 43.3 41.2 202.2 43.7 44.4 43.7 42.6 174.3
Gross Margin 26.7% 26.0% 26.4% 26.4% 25.7% 7.5% 26.0% 25.6% 27.0% 25.6% 25.2% 25.9% 25.8% 25.8% 25.5% 25.5% 25.7%
Operating Expenses 215.8 229.9 58.5 63.9 64.0 58.8 245.1 232.2 43.4 38.5 37.3 351.4 37.2 37.5 37.3 36.4 148.5
Operating Profit 73.5 73.2 19.0 18.7 17.0 17.2 71.9 (168.2) 10.2 4.7 3.9 (149.3) 6.4 6.9 6.3 6.2 25.8
Operating Margin 6.8% 6.3% 6.5% 6.0% 5.4% 5.8% 5.9% -67.4% 5.1% 2.8% 2.4% -19.1% 3.9% 4.1% 2.6% 3.0% 3.8%
Interest Expense 16.7 12.5 2.8 2.7 2.6 2.7 10.7 2.2 2.3 2.0 2.0 8.5 1.9 1.9 1.9 1.8 7.5
Other 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
Pre-Tax Income 56.8 60.8 16.2 16.0 14.5 14.5 61.2 (170.4) 7.9 2.7 2.0 (157.8) 4.6 5.0 4.5 4.3 18.4
Taxes Paid 21.7 24.2 6.7 6.7 5.0 6.9 25.2 (48.6) 3.5 0.5 0.4 (44.1) 1.9 2.1 1.9 1.8 7.7
Tax Rate 37.8% 39.6% 41.2% 41.5% 34.4% 47.5% 41.2% 28.5% 44.8% 20.0% 20.0% 28.3% 42.0% 42.0% 42.0% 42.0% 42.0%
Net Income 35.1 36.5 9.5 9.4 9.5 7.6 36.0 (121.8) 4.4 2.2 1.6 (113.7) 2.6 2.9 2.6 2.5 10.6
Income Margin 3.2% 3.1% 3.2% 3.0% 3.0% 2.6% 3.0% -48.8% 2.2% 1.3% 1.0% -14.6% 1.6% 1.7% 1.5% 1.5% 1.6%
Diluted Shares 34.3 34.9 34.2 34.3 33.9 32.9 33.8 32.6 32.9 32.9 32.9 32.8 32.6 32.6 32.6 34.5 33.1
EPS $1.02 $1.05 $0.28 $0.27 $0.28 $0.24 $1.07 $0.11 $0.17 $0.07 $0.05 $0.39 $0.08 $0.09 $0.08 $0.07 $0.32
YoY growth 46.0% 2.5% 19.5% 4.5% -3.5% -8.1% 2.4% -1443.3% -51.3% -76.5% -80.3% -426.4% -102.2% -33.1% 20.6% 52.9% -109.2%
EBITDA 83.8 84.9 22.4 22.4 20.8 20.8 86.3 14.5 17.1 10.8 9.8 52.2 9.5 10.0 9.4 9.2 38.1
EBITDA Per Share $2.44 $2.43 $0.65 $0.65 $0.61 $0.63 $2.55 $0.44 $0.52 $0.33 $0.30 $1.59 $0.29 $0.31 $0.29 $0.27 $1.15
Revenue Drivers
Nurse and allied healthcare staffing
Nurse Travel Count 6.5% 1.2% -2.0% 2.7% 4.2% 3.3% 2.0% -20.3% -49.2% -63.0% -60.0% -48.1% -50.0% -25.0% 4.0% 4.0% -16.8%
Rev. per traveler per day 8.8% 4.1% 3.0% 4.1% 2.1% 2.0% 2.8% 1.9% 1.6% 1.0% 1.0% 1.4% 1.0% 1.0% 1.0% 1.0% 1.0%
Gross profit per traveler per day 13.8% 1.0% 6.1% 9.6% -0.6% -1.4% 3.4% -2.3% 3.5% -2.0% -2.0% -0.7% 0.0% 0.0% 0.0% 0.0% 0.0%
Locum Tenens Staffing
Locum Tenens Days Filled 17.0% 9.5% 0.8% 0.4% 2.8% 2.9% 1.7% -0.6% -5.4% -6.5% -5.0% -4.4% 0.0% 0.0% -1.0% 0.0% -0.3%
Rev. per day filled 0.7% 5.8% 6.1% 4.4% 0.0% -2.5% 2.0% -1.5% -0.2% -2.5% -2.5% -1.7% 0.0% 0.0% 0.0% 0.0% 0.0%
Gross profit per day filled 0.6% 4.0% 12.3% 5.5% -1.7% -2.9% 3.3% -3.3% 0.8% -2.5% -2.5% -1.9% 0.0% 0.0% 0.0% 0.0% 0.0%