Josh Sloan, People Scientist and Data Lab lead at Culture Amp
says, “Feedback doesn’t have to be when you’re sitting down for
a one-on-one meeting. It’s valuable to get feedback (especially when it’s positive) at any time. It’s like when you get a present on a day that’s not your birthday – it’s extra special because it’s unexpected.” Use these examples as a framework, adjusting the language to what feels natural for you. 1. “Something I really appreciate about you is….” Example: “Something I really appreciate about you is your aptitude for problem solving in a proactive way.” 2. “I think you did a great job when you…[insert specifics] it showed that you had….” Example: “I think you did a great job when you ran the all hands meeting. It showed that you are capable of getting people to work together and communicate effectively. I admire your communication skills.” 3. “I would love to see you do more of X as it relates to Y” Example: “One of your most impactful moments were the insights you gleaned based on Project X. It showed the power of user testing in shaping a feature roadmap and increases the likelihood that we satisfy and delight our users. I’d love to see you do more of this.”
4. “I really think you have a superpower around X”
Example: “I really think you have a superpower around making new hires feel welcome.” 5. “One of the things I admire about you is…” Example: “One of the things I admire about you is your ability to manage a team remotely.” 6. “I can see you’re having a positive impact in…” Example: “I can see you’re having a positive impact in your new office, people seem happy.” 7. “Can I share with you a bit of feedback that I/we have been hearing?” Sometimes a manager will receive feedback on their direct report. This is a tricky situation, because feedback should generally avoid hearsay and focus on an individual’s unique experience. However, you should also have a plan to discussing third party feedback (especially if it comes up often). This phrase is a great way to get the conversation started, and share that it is coming from a third party.