Business Communica’ ion 2 Building Goodwill & 7Cs Rewrite the following communications by consciously targeting the 7Cs (qualities) of effective communication. The major C/s violated are indicated in parentheses: .. To help us process this order, we must ask for nother copy of the requisition, (consideration/You atitude) 2. We are pleased to announce our new flight schedule from Atlanta to New York, which leaves after every three hours stating 7 am each day. (consideration/You attitude) We offer MP3 players with 10, 15 or 20 gigabytes of storage capacity. (consideration/You attitude) You should never use that ype of paper in the copy machine. (consideration / You attitude and Positive emphasis). You must correct al five copies by noon, (courtesy/consideration/you attitude/positive emphasis) {Ris impossible to repair your car today. (consideration/positive emphasis) We apologize for inconveniencing you during our remodelling. (consideration /You artiude/ positive emphasis) ‘We wasted Rs 300,000 advertising on that channel. (consideration/positive emphasis) ‘You did not include all the necessary information in your ieter. (Passives/impersonal ‘expression/you attitude/positive emphasis) 10. The problem with this department is a failure to control costs. (consideration /positive emphasis) 12 pee filled our the membership form wrong. (consideration /positive emphasis) 12, I've been working on this proposal for six months, and I think itis very useful to our firm, (consideration/concreteness) 1. We aged your contribution for the Child-Educators welfare organization. (consideration/you attitude/positive emphasis/concreteness) 14, Tecan write letters much more quik kly using a computer. (You attitude 15. We are cutting the price to stimulate demand. (You atitude) 16 Faisalabad, which has lower wage rates, was selected asthe production site for the electronis Parts. (concreteness/you attitude/ consideration/ Unbiased Language)17. We are equal opportunity employers and accept applications from people of Black and Oriental origins. (consideration/You attitude & correctness/ Unbiased Language) 18. Mexican and Cuban/ Multan & F labad origin employees have highest turn over rate therefore we must not accept applications from people of these backgrounds. (Correctness/Unbiased Language) 20. Disabled and abnormal people and aid victims deserve our special attention, : 21. Tam sorry you were worriéd. Lam happy to tell you that your request to change health plans arrived by the deadline. (You attitude & Positive Emphasis) 22. A late fee of Rs. 2000 in addition to the annual fee is automatically assessed for late payments received after January 15. No penalty will be charged if you bring the application and fee to our office by 15 January. (Positive Emphasis) 23. In this workshop, you will learn how to manage subordinates more effectively. (You attitude & Positive Emphasis) 24. If you submitted a travel request, as you claim, we have failed to receive it. (You attitude & Positive Emphasis) 25. Tam delighted to tell you that we have chosen you as one of our summer interns. We hope you will like working here. (You attitude and Positive Emphasis) 26. Since the task is lengthy and time consuming, you may not want to complete it right now. It is OK to set it aside and even take it home, as long as you don’t keep it more than two weeks, @ositive Emphasis, concreteness) 27, All managers and their wives are invited to the dinner. (cortectness/Unbiased language) ul