Additional Information

Education Services Offerings

You can obtain information on the latest Education Services offerings, course dates, and class
locations from the World Wide Web by pointing your Web browser to:
http://www.juniper.net/training/education/.

About This Publication

The JNCIA-Junos Study Guide—Part 1 was developed and tested using software Release 12.1R1.9.
Previous and later versions of software might behave differently so you should always consult the
documentation and release notes for the version of code you are running before reporting errors.
This document is written and maintained by the Juniper Networks Education Services development
team. Please send questions and suggestions for improvement to training@juniper.net.

Technical Publications
You can print technical manuals and release notes directly from the Internet in a variety of formats:
• Go to http://www.juniper.net/techpubs/.
• Locate the specific software or hardware release and title you need, and choose the
format in which you want to view or print the document.
Documentation sets and CDs are available through your local Juniper Networks sales office or
account representative.

Juniper Networks Support

For technical support, contact Juniper Networks at http://www.juniper.net/customers/support/, or
at 1-888-314-JTAC (within the United States) or 408-745-2121 (from outside the United States).

www.juniper.net vi