UNIVERSITY EXAMINATIONS UNIVERSITEITSEKSAMENS UNISA lee. SDY401I oberNovember 2017 SYSTEMS DYNAMICS IV buen Hur 100 Mare exaumiens FIRST. MR N NDOU sEEdu0 HES ee an EXTERNAL MR G MUYENGWA Use of a non-programmable packet calculator 1s permissible Closed book examination This examination questi removed from the examin ins the property of the Universtty of South Africa and may not be ‘This examination question paper consists of 4 pages INSTRUCTION TO CANDIDATES 1 ANSWER ALL QUESTIONS 2 —_ALLCALCULATIONS MUST BE ROUNDED OFF TO 2 DECIMALS PLACES. 3 INTHE EVENT OF UNCERTAINTIES, STATE YOUR ASSUMPTIONS CLEARLY AND CARRY ON WITH THE QUESTIONS {TURN OVER)sovsott ‘octmov 2017 QUESTION 1(System Basics) 14 12 13 14 Consider a manufacturing system that you are familiar with Identify the inputs to and the outputs from the system and illustrate the overall system in a diagrammatic form The definition of a system implies that it must have four distinct features Name, briefly discuss and bretly give an example of each of these features ‘System vanables can be classified according to how they change over ime a Graphically show the difference between continuous and discrete system variables over tme and give an example of each type of system vanable b Which of these two is more frequently encountered in a manufactunng environment and why Use a diagram to illustrate the four essential components of a typical feedback control operation and briefly describe each of the components QUESTION 2 (Systems Engineering) a4 22 23 24 ‘Two approaches for system analysis and design are the conventional approach of functional decomposition and the object-oriented approach Discuss the differences between the two approaches. Desenbe the differences between hard and soft systems approaches Name and briefly discuss the seven stages of the soft systems methodology The soft systems approach/methodology 1s used for tll-structured problems or situations Stage 3 of this methodology 1s a Root definition Give a root definition of the sales department (system) descnbed below From Martin Crane, Sales Manager To Allan Grace, MD Dear Allan, It has been a disappointing year We have missed our quota by 10 to 15% in virtually every distnct, and this is the year I has high hopes for When we decided (6) (12) (4) (2) (10) 134 @ 6 en)34 41 3 sovéout ocriNov 2017 to open four branch warehouses instead of supplying from our central location, 1 was convinced this would give us much better customer services You mention that the substantial increase in inventory we had dunng the year is due to the warehouse program However, each warehouse Is authorised to keep one month's inventory on hand, and | can’t see why it requires any more inventory to keep a month's supply on hand in four branches and the main location than it did to keep a month's supply at the main location A month's supply 1s a month's supply, no matter how you look at it To my way of thinking the real problem 1s customer service Our sales people are demoralised They simply cannot get the stock delivered out of the warehouse because there 1s insufficient stock on hand Forty percent of customers orders are ‘still being delivered from the main location, and the warehouse people tell me that. these orders are still being delivered from the main location, and the warehouse people tell me these orders get preference, which means that orders for stock replenishment are pushes aside Martin QUESTION 3 (Manufacturing Systems Dynamics) ‘The General Systems Theory defined nine properties of open systems Discuss these properties QUESTION 4 (Simutation Modelling) Buefly discuss and give an example of the following components of a simulation model Entities Attnbutes Variables (10) [44] (9) [9]d e Resources Queues Events ° UNISA 2017 sov1011 octiNoy 2017 (13) (13) TOTAL MARKS = 100 FULL MARKS = 100