Professional Documents
Culture Documents
Bank is an institution authorized by a government to accept deposits, pay interest, clear cheques,
issue loans, act as an intermediary in financial transactions and provide other financial services
to its customers.
Commercial bank is a financial institution that accepts deposit from account holders and lends
Example: State Bank of India, ICICI, IDBI, Vijaya Bank, Bank of India etc. are the Commercial
Banks in India.
Commercial Banks play a vital and dynamic role in the economic life of the nation as they keep
the wheels of trade, commerce and industry. They mobilize the dormant funds into a productive
ii) Innovation: Bank credit enables the enterprises to innovate and invest and thus uplift
economic activity.
iv) Credit Creations: Credit creation enables the expansion of business and mitigation of
v) Encouragement of Trade and Industry: Banking system encourages trade and industry by
banks.
viii) Technology: Commercial banks use and update the latest technology and providing the
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Commercial banks play an important and active role in the economic development of a country.
If the banking system in a country is effective, efficient and disciplined it brings about a rapid
growth in the various sectors of the economy. The following is the significance of commercial
1. Promotion of capital formation: Commercial banks accept deposits from individuals and
businesses, these deposits are then made available to the businesses which make use of them for
money in risky enterprises. The commercial banks generally provide short and medium term
loans to entrepreneurs to invest in new enterprises and adopt new methods of production. The
3. Promotion of trade and industry: With the growth of commercial banking, there is vast
expansion in trade and industry. The use of bank draft, check, bill of exchange, credit cards and
letters of credit etc has revolutionized both national and international trade.
provision of credit to agriculture sector has greatly helped in raising agriculture productivity and
5. Balanced development of different States: The commercial banks play an important role in
achieving balanced development in different states of the country. They help in transferring
6. Influencing economic activity: The banks can also influence the economic activity of the
country through its influence on a. Availability of credit b. The rate of interest If the commercial
banks are able to increase the amount of money in circulation through credit creation or by
7. Implementation of Monetary policy: The central bank of the country controls and regulates
volume of credit through the active cooperation of the banking system in the country. It helps in
bringing price stability and promotes economic growth within the shortest possible period of
time.
8. Encourage for Export promotion: In order to increase the exports of the country, the
commercial banks have established export promotion cells. They provide information about
general trade and economic conditions both inside and outside the country to its customers. The
banks are therefore, making positive contribution in the process of economic development.
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1. PRIMARY FUNCTIONS
i) ACCEPTANCE OF DEPOSITS
Commercial bank accepts various types of deposits from public especially from its clients. These
deposits are payable after a certain time period. Banks generally accept three types of deposits
viz., (a) Current Deposits (b) Savings Deposits (c) Fixed Deposits and d) Recurring Deposit.
(a) Current Deposits: These deposits are also known as demand deposits. These deposits can be
withdrawn at any time. Generally, no interest is allowed on current deposits, and in case, the
(b) Savings Deposits: This is meant mainly for professional men and middle class people to help
them deposit their small savings. It can be opened without any introduction. Money can be
deposited at any time but the maximum cannot go beyond a certain limit.
(c) Fixed Deposits: These deposits are also known as time deposits. These deposits cannot be
withdrawn before the expiry of the period for which they are deposited or without giving a prior
d) Recurring Deposit: Recurring Deposits are a special kind of Term Deposits offered by banks
in India which help people with regular incomes to deposit a fixed amount every month into their
Recurring Deposit account and earn interest at the rate applicable to Fixed Deposits. It is similar
to making FDs of a certain amount in monthly installments, for example Rs 1000 every month.
Loans are made against personal security, gold and silver, stocks of goods and other assets. The
second primary function of a commercial bank is to make loans and advances to all types of
persons, particularly to businessmen and entrepreneurs. The most common way of advancing
(a) Overdraft Facilities: In this case, the depositor in a current account is allowed to draw over
and above his account up to a previously agreed limit. Suppose a businessman has only Rs.
6,000/- in his current account in a bank but requires Rs. 12,000/- to meet his expenses. He may
approach his bank and borrow the additional amount of Rs. 6,000/-.
(b) Cash Credit: Under this account, the bank gives loans to the borrowers against certain
security. But the entire loan is not given at one particular time, instead the amount is credited
into his account in the bank; but under emergency cash will be given. The borrower is required to
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(c) Discounting Bills of Exchange: This is another type of lending which is very popular with
the modern banks. The holder of a bill can get it discounted by the bank, when he is in need of
money. After deducting its commission, the bank pays the present price of the bill to the holder.
(d) Money at Call: Banks grant loans for a very short period, generally not exceeding 7 days to
the borrowers, usually dealers or brokers in stock exchange markets against collateral securities
like stock or equity shares, debentures, etc., offered by them. Such advances are repayable
immediately at short notice hence; they are described as money at call or call money.
(e) Term Loans: Banks give term loans to traders, industrialists and now to agriculturists also
against some collateral securities. Term loans are so-called because their maturity period varies
between 1 to 10 years.
(f) Consumer Credit: Banks also grant credit to households in a limited amount to buy some
durable consumer goods such as television sets, refrigerators, etc., or to meet some personal
needs like payment of hospital bills etc. Such consumer credit is made in a lump sum and is
against import bills, finance to the self employed, credit to the public sector and credit to the
cooperative sector.
Credit creation is the multiple expansions of banks demand deposits. It is an open secret now that
banks advance a major portion of their deposits to the borrowers and keep smaller parts of
deposits to the customers on demand. Even then the customers of the banks have full confidence
that the depositor’s lying in the banks is quite safe and can be withdrawn on demand.
The commercial banks render an important service by providing to their customers a cheap
medium of exchange like cheques. It is found much more convenient to settle debts through
cheques rather than through the use of cash. The cheque is the most developed type of credit
The bank finances internal and foreign trade through discounting of exchange bills. Sometimes,
the bank gives short-term loans to traders on the security of commercial papers. This discounting
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Commercial banks, on account of their network of branches throughout the country, also provide
facilities to remit funds from one place to another for their customers by issuing bank drafts, mail
2. SECONDARY FUNCTIONS
i) Agency Services
i) AGENCY SERVICES
Commercial banks act as attorney for their clients. They buy and sell shares and bonds, receive
and pay utility bills, premiums, dividends, rents and interest for their clients. Banks also perform
certain agency functions for and on behalf of their customers. The agency services are of
immense value to the people at large. The various agency services rendered by banks are as
follows:
(a) Collection and Payment of Credit Instruments: Banks collect and pay various credit
instruments like cheques, bills of exchange, promissory notes etc., on behalf of their customers.
(b) Purchase and Sale of Securities: Banks purchase and sell various securities like shares,
(c) Collection of Dividends on Shares: Banks collect dividends and interest on shares and
(d) Acts as Correspondent: Sometimes banks act as representative and correspondents of their
customers. They get passports, traveler’s tickets and even secure air and sea passages for their
customers.
(e) Income-tax Consultancy: Banks may also employ income tax experts to prepare income tax
returns for their customers and to help them to get refund of income tax.
(f) Execution of Standing Orders: Banks execute the standing instructions of their customers
for making various periodic payments. They pay subscriptions, rents, insurance premium etc., on
behalf of their customers.
(g) Acts as Trustee and Executor: Banks preserve the ‘Wills’ of their customers and execute
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General utility services are those services which are rendered by commercial banks not only to
the customers but also to the general public. In addition to agency services, the modern banks
provide many general utility services for the community as given below:
d) Bank Drafts
e) ATM
f) Debit Card
g) Credit Card
h) Tele-Banking
i) Internet Banking
A bank undertakes the safe custody of the customer’s valuables and documents by providing a
safe deposit vault. These are kept in specially constructed strong rooms. There are lockers
available to the customer on a nominal charge. There are two keys for each locker, one is given
to the customer and the other remains with the Bank Manager. The locker is opened as well as
The customers deposit cheques, bills of exchange and promissory note into their accounts with
the banks. These instruments are collected by the bank on behalf of their customers and credited
to their accounts. These services are provided by the cheques, bills and promissory notes issued
on branches out of the city are collected with some nominal charges for postage etc. this is a very
businessman for various purposes. The bank undertakes to make payment to a seller on
made which may be either on presentation of documents by the paying bank or at some future
d) Bank Drafts
A bank draft is an order from one branch to another branch of the same bank to pay a specified
sum of money to a person named therein or to his order. A draft is always payable on demand.
Banks issue drafts at the request of the customers on their branches at the place of destination for
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ATM is a channel of banking service to its customers. It’s traditional and primary use is to
dispense cash upon insertion of a plastic card and its unique PIN i.e. Personal Identification
Number. The banks issue ATM card to their customers having current or savings account
A debit card is a plastic card that provides an alternative payment method to cash when making
purchases. Functionally, it can be called an electronic check, as the funds are withdrawn directly
from either the bank account or from the remaining balance on the card. In some cases, the cards
are designed exclusively for use on the Internet, and so there is no physical card.
g) Credit Card
A credit card is an instrument of payment. It is a source of revolving credit. The cards are plastic
cards issued by the banks to their customers. The name of the customer, card number and expiry
date are printed on the plastic cards. Some banks also use the photograph of the customers on the
credit card. The cardholder can buy goods or services from various merchant establishments
h) Tele Banking
Telephone banking is a service provided by a Commercial Banks, which allows its customers to
perform transactions over the telephone. Most telephone banking services use an automated
phone answering system with phone keypad response or voice recognition capability.
i) Internet Banking
Internet is a channel of service to banking customers. The access to account information as well
as transaction is offered through the world-wide-web network of computers on the internet. Each
account holder is provided with a PIN similar to that of ATM or phone banking. The access to
the account is allowed to the customer upon a match of the account details and PIN entered on
Credit creation is the power of commercial banks to expand secondary deposits either through
the process of issuing loans or through investment in securities. Credit creation is the multiple
The creation of credit or deposits is one of the most vital operations of the commercial banks.
Similar to other corporations, banks aim at earnings profits. For this intention, they accept cash
in demand deposits and advance loans on credit to customers. When a bank advances funds, it
does not pay the amount in currency notes. However, it introduces a current account in the name
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of the investor and lets him to withdraw the necessary amount by cheques. By this way, banks
create deposits or credit. The stability of price level is an essential condition for the economic
development. It highly depends upon the demand and supply of money. The supply of money
The legal tender money is issued by the Central Bank or the government of the country in the
form of Bank/Currency notes while the bank money is created by the banks.
The bank money consists of bank deposits. Cheques drawn on bank deposits act as the legal
tender money, i.e., with cheques payment obligation can be settled. Thus, banks are not merely
The creation of credit or deposits may be arrived in the following two ways:
1. Primary Deposits
When customer deposits cash to commercial bank, the deposit is called as the primary deposit.
Primary deposits arise or formed when cash or cheque is deposited by customers. When a person
deposits money or cheque, the bank will credit his account. The customer is free to withdraw the
amount whenever he wants by cheques. These deposits are called “primary deposits” or “cash
deposits.”
2. Derivative Deposits
Deposits which arise on account of granting loan or purchase of assets by a bank are called
“derivative deposits.” When a bank grants a loan to a customer it does not usually pay the
amount in cash, instead it credits an account with the amount of loan. That is, the bank places a
deposit at the borrower's disposal and he can freely withdraw the amount as he likes. The loan
which a banker grants to a customer usually large corporate creates additional deposits, i.e., by
advancing loans, banks create deposits and thus, create money. So "Money is said to be created
when the banks, through their lending activities, make a net addition to the total supply of money
in the economy".
By over drafting bank creates credit. Secondly bank purchases the securities and pays them with
its own cheques. The holders of these cheques deposit them in the same banks. This creates
When loans are advanced, it is not given in cash. The bank opens a deposit account in the name
of the borrower and allows him draw to draw whenever required. The loan advanced by cheques
results in the creation of new demand deposits. Sometimes, a question arises that it borrowers
with draw these deposits for the repayment to other persons, then how the banks will create
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credit. The answer is that other persons who receive money may also be the clients of the bank.
Naturally they will also deposit their cash in the bank. The process remains continue. We can
explain it by the following example:
Example
Suppose a person deposits 1,000 in a bank. According to experience bank can keep 20% cash
reserve to meet the demands of the depositors, and can lend the rest safely to the borrowers. If
the entire bank maintains a reserve ratio of 20% then banks can succeed in creating a credit a
Capital formation means increasing the stock of real capital in a country. Capital formation
involves making of more capital goods such as machines, tools, factories, transport equipment,
materials, electricity, etc., which are all used for future production of goods.
Investments form a significant portion of a bank's assets, next only to loans and advances, and
are an important source of overall income. Commercial banks' investments are of three broad
types: (a) Government securities and (b) other approved securities. These three are also
categorized into SLR (Statutory Liquidity Ratio) investment and non-SLR investments. SLR
investments comprise Government and other approved securities, while non-SLR investments
consist of 'other securities' which comprise commercial papers, shares, bonds and debentures
issued by the corporate sector. Under the SLR requirement, banks are required to invest a
prescribed minimum of their net demand and time liabilities (NDTL) in Government- and other
approved securities under the BR act, 1949. (Note that SLR is prescribed in terms of banks'
liabilities and not assets). This provision amounts to 'directed investment', as the law directs
banks to invest a certain minimum part of their NDTL in specific securities. While the SLR
provision reduces a bank's flexibility to determine its asset mix, it helps the Government finance
its fiscal deficit. It is the RBI that lays down guidelines regarding investments in SLR and nonSLR
securities. Bank investments are handled by banks through their respective Treasury
Department.
Area of Investment Policy
1. Government Security
A Government security is a tradable instrument issued by the Central Government or the State
Governments. It acknowledges the Government’s debt obligation. Such securities are short term
(usually called treasury bills, with original maturities of less than one year) or long term (usually
called Government bonds or dated securities with original maturity of one year or more).
Treasury bills or T-bills, which are money market instruments, are short term debt instruments
issued by the Government of India and are presently issued in three tenors, namely, 91 day, 182
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day and 364 day. Treasury bills are zero coupon securities and pay no interest. They are issued at
a discount and redeemed at the face value at maturity. For example, a 91 day Treasury bill of
Rs.100/- (face value) may be issued at say Rs. 98.20, that is, at a discount of say, Rs.1.80 and
Government of India, in consultation with the Reserve Bank of India, has decided to issue a new
short-term instrument, known as Cash Management Bills (CMBs), to meet the temporary
mismatches in the cash flow of the Government. The CMBs have the generic character of T-bills
c) Bonds
i) Fixed Rate Bonds: These are bonds on which the coupon rate is fixed for the entire life of the
For example – 8.24% GS2018 was issued on April 22, 2008 for a tenor of 10 years maturing on
April 22, 2018. Coupon on this security will be paid half-yearly at 4.12% (half yearly payment
being the half of the annual coupon of 8.24%) of the face value on October 22 and April 22 of
each year.
ii) Floating Rate Bonds: Floating Rate Bonds are securities which do not have a fixed coupon
rate. The coupon is re-set at pre-announced intervals (say, every six months or one year) by
In the case of most floating rate bonds issued by the Government of India so far, the base rate is
the weighted average cut-off yield of the last three 364- day Treasury Bills auctions preceding
the coupon re-set date and the spread is decided through the auction. Floating Rate Bonds were
For example, a Floating Rate Bond was issued on July 2, 2002 for a tenor of 15 years, thus
maturing on July 2, 2017. The base rate on the bond for the coupon payments was fixed at 6.50%
being the weighted average rate of implicit yield on 364-day Treasury Bills during the preceding
six auctions. In the bond auction, a cut-off spread (markup over the benchmark rate) of 34 basis
points (0.34%) was decided. Hence the coupon for the first six months was fixed at 6.84%.
iii) Zero Coupon Bonds: Zero coupon bonds are bonds with no coupon payments. Like
Treasury Bills, they are issued at a discount to the face value. The Government of India issued
such securities in the nineties. It has not issued zero coupon bonds after that.
State Governments also raise loans from the market. SDLs are dated securities issued through an
auction similar to the auctions conducted for dated securities issued by the Central Government.
Interest is serviced at half-yearly intervals and the principal is repaid on the maturity date. Like
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dated securities issued by the Central Government, SDLs issued by the State Governments
qualify for SLR. They are also eligible as collaterals for borrowing through market repo as well
as borrowing by eligible entities from the RBI under the Liquidity Adjustment Facility (LAF).
Bank may invest its surplus funds in any commercial, private & cooperative Banks but if any
such bank provides considerably higher rate of interest then its financial position has to be
analyzed.
Investment of the liquid surplus funds from time to time has to be made in such a way that there
should not be any difficulty in meeting out the funds requirement for daily clearing adjustment as
a) Commercial Papers
A commercial paper is an unsecured short-term instrument issued by the large banks and
corporations in the form of promissory note, negotiable and transferable by endorsement and
delivery with a fixed maturity period to meet the short-term financial requirement.
b) Certificate of Deposits
Certificates of deposit are unsecured, negotiable, short-term instruments in bearer form, issued
Repo is a money market instrument, which enables collateralized short term borrowing and
lending through sale/purchase operations in debt instruments. Under a repo transaction, a holder
and rate. It is a temporary sale of debt involving full transfer of ownership of the securities, that
Commercial bill is a short term, negotiable, and self-liquidating instrument with low risk. It
enhances he liability to make payment in a fixed date when goods are bought on credit.
According to the Indian Negotiable Instruments Act, 1881, bill or exchange is a written
instrument containing an unconditional order, signed by the maker, directing to pay a certain
Meaning of Liquidity
Liquidity is the ability to quickly convert an investment or asset into cash. This is a measure of
the extent to which a person or organization has cash to meet immediate and short-term
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Meaning of Profitability
Profitability is defined as the potential of a company to exceed its overall revenue from its total
A business must achieve profitability in order to sustain its operations. Profitability measures the
Profitability is the ability of a business to earn a profit. A profit is what is left of the revenue a
business generates after it pays all expenses directly related to the generation of the revenue,
such as producing a product, and other expenses related to the conduct of the business' activities.
Equally important is the principle of 'profitability' in bank advance like other commercial
institutions, banks must make profits. Firstly, they have to pay interest on the deposits received
They have to make provision for depreciation of their fixed assets and also for any possible bad
or doubtful debts. After meeting all these items of expenditure which enter the running cost of
banks, a reasonable profit must be made; otherwise, it will not be possible to carry anything to
the reserve or pay dividend to the shareholders. It is after considering all these factors that a bank
decides upon its lending rate. It is sometimes possible that a particular transaction may not
appear profitable in itself, but there may be some ancillary business available, such as deposits
from the borrower's other concerns or his foreign exchange business, which may be highly
remunerative. In this way, the transaction may on the whole be profitable for the bank. It should,
however, be noted that lending rates are affected by the Bank Rate, inter-bank competition and
the Central Bank's directives (e.g. Directives of Reserve Bank of India), if any. The rates may
also differ depending on the borrower's credit, nature of security, mode of charge, and form and
type of advance, whether it is a cash credit, loan pre-shipment finance or a consumer loan, etc.
i) Level of competition
Increase in competition generally leads to higher operating costs. This leads to lower
profitability.
Cost of funds are the expenses incurred on obtaining funds from various sources in the form of
share capital, reserves, deposits, and borrowings. Thus, it generally refers to interest expenses.
The profitability of a bank is inversely related to the level of NPAs. Hence, over the years, the
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iv) Level of technology
Use of upgraded technology normally leads to decline in the operating costs of banks. This
v) Risk cost
This cost is associated to the probable annual loss on assets. They include provisions made
towards bad debts and doubtful debts. Lower risk costs increase the profitability of banks.
vi) Operating Costs: Operating costs are the expenses incurred in the functioning of the bank.
Excluding cost of funds, all other expenses are operating costs. Lower operating costs give rise
vii) Spread
Spread is defined as the difference between the interest received (interest income) and the
interest paid (interest expense). Higher spread indicates more efficient financial intermediation
and higher net income. Thus, higher spread leads to higher profitability.
It is the income derived from non-financial assets and services. It includes commission &
brokerage on remittance facility, rent of locker facility, fees for underwriting and financial
The Financial Institutions includes Development Financial Institutions (DFIs) and Non-Banking
Financial Companies (NBFCs). Following are the principle guidelines which are related to the
1. Licensing Requirements
RBI is required. Opening of Branches is handled by the Branch Authorization Policy. At present,
Indian banks no longer require a license from the Reserve Bank for opening a branch at a place
with population of below 50,000.
One of the policy objectives of RBI is to ensure high-quality corporate governance in banks. RBI
has issued guidelines for ‘fit and proper’ criteria for director of banks. One of these guidelines is
that the directors of the banks should have special knowledge / experience in the various banking
related areas. RBI can also appoint additional directors to the board of a banking company.
3. Interest Rates
The interest rates on most of the categories of deposits and lending transactions have been
deregulated and are largely determined by banks. Reserve Bank regulates the interest rates on
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savings bank accounts and deposits of non-resident Indians (NRI), small loans up to rupees two
4. Prudential Norms
Prudential Norms refers to ideal / responsible norms maintained by the banks. RBI issues
“Prudential Norms” to be followed by the commercial banks to strengthen the balance sheets of
banks. Some of them are related to income recognition, asset classification and provisioning,
capital adequacy, investments portfolio and capital market exposures. RBI has issued its
5. Disclosure Norms
One of the important tools for marketing discipline is to maintain public disclosure of relevant
information. As per RBI’s directives, the banks are required to make disclosures of their annual
reports and some other documents about their capital adequacy, asset quality, liquidity, earnings
Para - banking activities are those activities which don’t come under the traditional banking
activities. Examples of such activities are asset management, mutual funds business, insurance
business, merchant banking activities, factoring services, venture capital, card business, equity
participation in venture funds and leasing. The RBI has permitted banks to undertake these
7. Annual Inspection
RBI undertakes annual on-site inspection of banks to assess their financial health and to evaluate
their performance in terms of quality of management, capital adequacy, asset quality, earnings,
liquidity position as well as internal control systems. Based on the findings of the inspection,
KYC norms (Know Your Customer) Anti- Money Laundering (AML) and Combating Financing
of Terrorism (CFT) guidelines are some of the major issues on which RBI keeps issuing its
Important Questions
Section-A
Section-B
Section-C
6. Explain regulation and control of Commercial Banks by RBI. Dec-2007, 2009, No. 2014
7. Discuss the main sources of funds for Commercial banks. May 2016