2.

Motivation
a) Actual situation & restriction
- Income and welfare - salary:
Income: Fairly high compared to the standard of living (rural).
Every month the company pays salaries to official employees in the form of basic salary and job salary.
Every month, each employee will be assessed to rank the level of work completion, assigned tasks, plans
and compliance with labor regulations and work processes at the agency.
Rewards: - The company has bonuses in the holidays and Tet like the Western New Year; Lunar New
Year; Hung King Anniversary holiday; Ceremony April 30 and May 1; National Day; The International
Women's Day March 8, October 20 are fully and properly implemented by the Company. The year-end
bonus averages about 0.75 months of employee salaries.
In addition, the Company also makes extraordinary bonuses for individuals and groups with excellent
performance, high quality projects and initiatives to benefit the agency.
Welfare: The benefits of health insurance and social insurance are implemented in accordance with the
law, on taking leave: for annual leave, one day is allowed per month. Every year, the company organizes
tourism for all employees and collaborators, the organization of this activity is go to tourist destination is
the beach resort.
-Training and developing:
Training: New employees will train the general regulations, introduce the Company and more
professional knowledge depending on the professional of each individual.
 In addition, there are periodic professional training programs for senior staff once a year. In general, the
training in the Company is quite full.
  Development: Every year, the company has a plan to plan leadership titles from the room to the leaders
of the public groups and get the credit of the whole company and change every year. Even employees
who perform well and contribute well to the Company are likely to be included in the development list.
- Work environment
Every year, the Company signed labor agreements between the government and employees to always
meet the requirements of workers in accordance with the reality of each stage.
In addition, the main working environment of workers is outdoor, exposed to many rubbish but they are
fully equipped with necessary personal protective equipment and essential tools for work.
- However, workers working at the company have not really completed the task well. And still
many workers quit.
b) The causes & solution
According to Maslow’s Hierarchy of Needs theory, the basic needs (salary, security,… so on ) have been
performed by the company fully for its workers. Thus it can be seen that workers' dissatisfaction is caused
by the last two needs of this theory.
In this case, a number of issues sap an employee’s motivation and also affect his/her productivity and
their dissatisfaction, including:
- Micromanagement: Provide direction and give assistance as and when required, but also trust the
employees and on their capabilities to carry out the task successfully without manager’s interference.
Give them freedom and let them do things their way to deliver results. So this company must say ‘NO’ to
Micromanagement.
Giving freedom to your employees not only keeps them happy and motivated but also encourages them to
perform better.
-Quality of Life: The number of working hours of workers reached nearly 50 hours a week and was not on
Sunday. This has an adverse effect on an employee’s morale and productivity.
Many are incorporating programs like flex-time, job sharing, and condensed workweeks to motivate
employees for increased productivity and at the same time accomplish the given tasks at work
successfully.
-Nonmonetary Incentives: Nonmonetary incentives that serve as positive motivators include
responsibility, recognition, and advancement. Employers and managers also need to recognize
employees’ small wins in order to promote participatory environments. In addition, it is imperative to
treat all employees equally with fairness and respect to create highly motivated working environment.
- Working environment: Peculiar work makes these workers tired. So the company need to strive to offer
an energizing environment that will motivate employees every day. For example, providing free
refreshments to workers at rest.
- Interaction with and Attention from Senior Managers: Communicate openly, frequently and honestly.
Senior managers need to hold meetings with all employees periodically and demonstrate the interest work
area of individual employee.
Small businesses should also implement an open door policy and encourage staff to discuss concerns,
share ideas and talk freely.
Congratulate employees on their personal life events such as wedding, new babies, purchase of new house
or cars, inquire about vacation trips, and more to connect with them and establish one-on-one
relationships.
-Reach Out to the Employees: Everyone likes to be heard and your employees are no exception.
Therefore, managers must listen to their opinions, and respect those ideas.