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GETTING TO THE CRUX

OF THE MATTER

Feb 21, 2018 For: 10x Peer Group, Led by Lori Michele Leavitt
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CLARITY
GETTING CLEAR, BEING CLEAR
I. Getting Clear
II. Being Clear
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CLARITY
I. GETTING CLEAR
a. For You
b. For the Business
i. What could be (strategy)
ii. What is (discovery)
Clarity - Getting Clear - for the business – discovery 8

We are limited in our ability to

spot and address our own
cognitive biases in decision
making so we need other
people to help us out.
— Annie Duke
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A Nimble Leader is Curious, Courageous

& Tenacious.
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Nimble
Decision-Making
BEST NEXT STEPS
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Pareto

ROI
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“At what point(s) does this happen?”

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“Why does this happen?”

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What will success look like?

What will progress look like?
What will be hard?

From _____ to ______?

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• Thinking uses energy. Slow thinking is expensive;

our body’s are programmed to avoid it. We are
often:
• Too-fast…reactions-assumptions-judgments
• Too accepting of stats (relevance/accuracy)
• Emotionally attached to “how things are”
(decisions, ways, beliefs)
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We had been going out of

business for 40 years.
STRATEGIC OBJECTIVE: Save from bankruptcy within 10 years
ONE FORD STRATEGY:
1. Bring all Ford employees together as a global team.

2. Leverage Ford’s unique automotive knowledge and assets.

3. Build cars and trucks that people wanted, and valued.

4. Arrange the significant financing necessary to pay for it all.

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(We are shifting to a culture of) Learn-it-

alls, instead of Know-it-alls.
VISION:
To empower every person and every organization on the planet to achieve more.
CURRENT STRATEGY:
1. Cloud Computing

2. Partnerships (not rivals)

3. The Ultimate Computing Experience

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The CEO is the curator of an

organization’s culture. Creating that kind
of culture is my chief job as CEO.
Anything is possible for a company when
its culture is about listening, learning,
and harnessing individual passions and
talents to the company’s mission.

From Interview w/Fast Company about Hit Refresh

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Before Satya Nadella

•Rigid
•Prove Smartest
•Accountability trumped all else
•Formal mtgs./chain-of-command
•Fiefdoms
•Pecking order
•Lacked spontaneity, energy, creativity
Comic from Bonkers World

Now want
SPONTENAITY, CREATIVITY, INNOVATION, CUSTOMER DELIGHT
From ______ to ______?
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From know-it-alls to learn-it-alls.

BEST NEXT STEPS (started):
1. Practice Curiosity & Desire to meet a customer’s unarticulated and
unmet needs with great technology every day. Listen to customer.

2. Actively seek Diversity & Inclusion. Listen to each person.

(Any advice that advocates passivity in the face of bias is wrong.)

1. One Microsoft. Collaborative. Listen across internal lines.

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FOR YOU, YOUR LEADERSHIP, YOUR BUSINESS

•WHAT IS THE CRUX OF THE MATTER?

•FROM ______ TO _______?
•WHAT DOES SUCCESS LOOK LIKE?
•WHAT MIGHT PROGRESS LOOK LIKE?
•WHAT WILL BE HARD?
•WHO CAN CONTRIBUTE?
•BEST NEXT STEPS?