"Virus & threat protection - Unauthorized changes blocked" or "Controlle... https://help.brother-usa.com/app/answers/detail/a_id/156978/~/virus-&-t...

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You may receive a security pop up blocking scanning or the Brother software installation. This occurs
when the Controlled Folder Access is enabled in Windows Defender for Windows 10 users.

To resolve this issue, you'll need to disable the Controlled Folder Access feature when scanning or
before installing the Brother software.

1. Click → Windows Defender Security Center.

2. Click Virus & threat protection.

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3. Click Virus & threat protection settings.

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4. Scroll down and click Manage Controlled folder access.

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5. Click the toggle button to turn the service Off.

To re-enable the service, click the toggle button to turn the service On.

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6. Attempt to scan or install the software again. The issue should now be resolved.

Click here to display all models covered by this answer.

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