Study and Findings on

STARBUCKS: BATTLING THE

RACISM ALLEGATIONS

Submitted to
Khaled Mahmud
Associate Professor
IBA, Dhaka University
Submitted by
Group 08
Members details
Md. Aktar Hossain I ZR1803007 I Batch 32
Md. Jaynul Abedeen I ZR1701018 I Batch 27
Md Shahinur Parvez I ZR1901036 I Batch 33
Ayan Gupta I ZR1901031 I Batch 33
  Case Question 01:

How can an organization align front-line employee behavior with its commitment to diversity and inclusion,
thereby linking best service with equal service?

 Our Study and Findings: