GSI Fusion Receivables - Accounts Receivables Storyboard US1 (R11)

DEMO STORYBOARD
Oracle Fusion Receivables

Accounts Receivable Storyboard US1
Detailed Business Process: Order Fulfillment, Process Customer Payments

Business Process Activity: Process Receipts
Product: Receivables
Applications Release: Fusion v1 R11
Author: Brian Wolfe
Creation Date: 03/29/2016
Last Updated by: Anne Miller-Ramée
Last Updated: 12/7/2016
Table of Contents
Objective............................................................................................................................................................1
Roles...................................................................................................................................................................1
Important:.........................................................................................................................................................1
Key Features to Highlight................................................................................................................................1
Messaging..........................................................................................................................................................2
Differentiators...................................................................................................................................................4
Assumptions......................................................................................................................................................5
Setup Data Required........................................................................................................................................5
Transaction Data Required.............................................................................................................................5
Pre-Demo Steps.............................................................................................................................................6
Demonstration Flow.........................................................................................................................................10
Oracle Proprietary & Confidential, Copyright © Oracle Corporation, 2008. All rights reserved.
Page i
Objective
Fusion Receivables incorporates key foundational elements that contribute to an overall enhanced user experience
and increased productivity. One of the goals of Fusion v1 is to focus on increasing user productivity by optimizing
the user interfaces and focusing on a business process oriented approach. Part of the strategy associated with these
goals relates to pushing the required tasks for a given role to the user instead of requiring the user to run reports
and/or search for the data that requires further processing to complete routine tasks. Understanding the Accounts
Receivables work area will be critical to achieving this goal. The entry page provides information and actions which
help the user accomplish work in the work area.
The purpose of this story board is to demonstrate how a Receivables Specialist uses the Fusion Accounts
Receivables Work Area to quickly perform daily and/or routine tasks. In addition, the user will navigate to review
the list of scored recommendations due to an inexact match on a transaction reference.
Business Benefits
o Optimized user interface
o Easy access to Tasks that the user can perform
o Easy access to performing search on Receipts
o Increased productivity
o UI related improvements
o Increased hit rate for customer payments applied automatically
Achieved through the following features highlighted in this story board:
o Accounts Receivable work area
o Scored Application Recommendations and Auto Apply Exception trending
Roles
Receivables Specialist
Important:
Please test the uploads in an instance you will NOT be demo’ing in as once you upload these Invoices and
Receipts to your instance to test, you will not be able to upload again because the receipt and transaction
numbers are designed to work with the AutoMatch Rule algorithm and you won’t be able to re-upload the
same transaction and receipt numbers again.
You can tell if someone has already done this demo in your instance by going to Accounts Receivable >
Unapplied Receipts Infotile and search for unapplied receipts with Recommendation column greater than
zero. If you find some that are greater than zero, you will not need to do the pre-demo steps.
Page 1
Key Features to Highlight
 Accounts Receivables Work Area
 Receipt Application
o Scored Payment Application Recommendations
o Payment Application Exception Tracking
Messaging
The new Accounts receivable work area allows you to gain comprehensive control and visibility of your accounts
receivable department. Efficiently prioritize your work with at-a-glance reviews of your current receivables data,
conveniently summarized into four infotiles. The summary information on each information tile appears in the
corresponding detail table for your review. Take immediate action in the detail tables on pending items, or drill
down to individual UIs for more complex activities.
 Receipt Batches information tile provides summary information of all receipt batches requiring your
attention: Manual receipt batches, Lockbox batches, and Automatic Receipt batches with the status of Out
of Balance, Ready to Post, Pending Approval, or Pending Confirmation. The corresponding detail table lets
you sort columns, filter specific information, take immediate action on the batch, or drill down for more
details.
 Lockbox Exceptions information tile summarizes both the number of lockbox transmission errors and the
number of receipts pending creation in each transmission file. The receipt information blocked by lockbox
transmission errors will help you determine the level of criticality for clearing out exceptions. The detail
table displays transmission errors for prompt review and correction.
 Unapplied Receipts information tile provides a convenient graphical representation of your unapplied
receipt counts, categorized into three date-range buckets. In this way you can easily assess and manage
your open receipt volumes. The detail table also shows the count of application recommendations that were
automatically generated for the receipt. You can also reassign receipts to another Receivables specialist.
 Unapplied Credits infotile provides a convenient graphical representation of your unapplied credit counts,
categorized into three date-range buckets. This helps you to manage your open credit volumes.
Note: There are several features inherent on all tables in the work area
o By selecting the view drop down, Columns can be added or removed
o By selecting Reorder Columns or Sort, the data can be presented to the user based upon specific needs
o By selecting the Export to Excel button, the rows can be exported to Excel
o By selecting the Filter button, user can filter the rows by adding filter criteria
o The table can be sorted by selecting the column sort function
Pain/Feature/Benefit
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PAIN FEATURE BENEFIT
Process Customer Payments

User does not know how much work Accounts Receivables Work Area Provides a consolidated view of all
needs to be done. aspects of the customer payment
creation and application activities
User cannot plan work effectively. that need attention or require further
action
In order to maintain accurate
customer balances, Receivables
Specialists need to make sure all
customer payments are created and
applied in a timely manner. This
typically requires the user to search
for this information in multiple
pages, by running and reviewing
reports or by running multiple
queries.
Finding transactions that need Accounts Receivables Work Area No navigation required. As each
attention is problematic. task is performed, user is taken back
to the work area where a refreshed
Receivables Specialist needs to have view clearly shows the next task to
a good understanding of system be completed. User can address task
navigation to perform daily tasks. in the order they desire and can
optionally use system navigation as
required.
User is constantly opening new Create/ Manage Receipts, Contextual information regarding
windows to search for additional Contextual Information the customer associated with the
information to perform a task. payment is presented to the user.
User needs more information from

the customer to determine how to
apply customer payment.
Receivables Managers need to Assignment Manager integration Flexible assignment rules can be
assign receipt application tasks to configured to assign Receivables
users using offline various methods. Specialist to unapplied receipts.
(resource leveling not available in
Receivables Specialists have to track v1)
their work offline.
UI also allows Receivables
Receivable departments currently do Specialist to update single or
not have a systematic way to assign multiple receipts as required.
payment application tasks to
resources.
It is difficult for a Receivables Receipt Application This is addressed in 2 ways:

Specialist to determine which
Page 3
transactions to apply a receipt to. Recommendations 1. User can generate

recommendations online as part
Receivables Specialist yearns for the of the receipt creation process
day that, searching for transactions
to apply a customer receipt to, is as 2. For receipts created as part of
easy as Googling. lockbox processing,
recommendations will be
generated for any receipt not
completely applied.
Recommendations are retained for

future inquiry for cases where the
receipt needs to be unapplied or for
normal review.
Receivables Specialist is not sure Manage Receipts, Application Receivables Specialist can enter
where to start in regard to applying Exception Metrics exception reasons as part of the
the receipt. application process. The cumulative
exception reasons for a given
Receivables Specialist is unfamiliar customer are presented to the user.
with the customer as it relates to This enables the Receivables
receipt application issues that Specialist to identify trends or
preclude automatic application. specific scenarios to be aware of as
they apply each receipt.
(Application Exception Reasons are

user extensible)
Automatic Receipt application hit Manage Receipts, Application Receivables Manager can monitor
rate is too low, driving departmental Exception Metrics and analyze application exception
costs up. trends across customers to determine
opportunities to either modify
Receivables Manager wants to current setup or contact customers to
improve automatic improve remittance advice include
application/decrease manual with payments.
application.
(Application Exception Reasons are
user extensible)
Common Features
Favorites
Navigation
Task Pane
User Assistance Panel
Page 4
Report Center, BI Catalogue
Secure Enterprise Search
Etc.
Differentiators
o Central location to perform all daily tasks.
o Ability to immediately run automatic receipt application program for the receipt being processed. If
the payment is not applied, the user is presented with recommendations for application. These
recommendations have scores assigned, which are based upon a combination of the setup and the
search algorithms used to find the potential matches.
o Automatic application exception rules for over and underpayment scenarios can be initiated. They
may be performed automatically or presented as part of the recommendations.
o Receipt application exception trends for the user to assist in determining the correct application and/or
to drive future auto application set up to increase the Auto Apply hit rate.
Notes
o Cross Business Unit receipt has not been implemented in GSE.
o Automatic application does not support line level application.
o Automatic receipt creation from bank statement processing is not currently supported.
Assumptions
o Please Note: The actual data in the system may not match the screen shots below. However, the
navigation and data to enter is correct.
Setup Data Required
o Define Common Accounts Receivable Configuration (delivered)
o Define and Maintain Customer Billing (delivered)
o Define Customer Payments (delivered)
o Set Up Banks, Branches, and Accounts (delivered)
Page 5
Transaction Data Required
o Sample data to populate information tiles in the Accounts Receivables Workarea – Unapplied Receipts,
Unapplied Credit Memos, Lockbox exceptions and Receipt Batches in various processing states as required
by targeted work area demonstration. (created as part of the Pre-Demo Steps)
o Unposted Receipt Batch (created as part of the Pre-Demo Steps)
o Receivables transactions to apply the receipt to (created as part of Pre-Demo Steps)
o Receipts to be created with transaction reference to generate recommendations (created as part of the Pre-
Demo Steps)
Page 6
Pre-Demo Steps
Create Invoices (For Recommendations) and Unapplied Credits using Excel AutoInvoice upload
The AutoInvoice Excel spreadsheet (‘Transactions for Accounts Receivable Storyboard’) for this demo script is
included in the downloadable files. The transactions need to be uploaded before the receipts since this will load the
invoices needed for the receipt recommendations.
1) Open the spreadsheet
a. Change the xxx in column AM (Line Transactions Flexfield Segment 1) and BF (Sales Order Number)
to your initials or something unique. Note that once you upload this to your instance to test, you will not
be able to upload again as the transaction numbers are designed to work with the AutoMatch Rule
algorithm and you won’t be able to re-upload the same invoice numbers since the combination of the
Flexfield Segment 1 and Flexfield Segment 2 needs to be a unique combination.
2) Review dates
a. Credit Memos that should be “0-6” Days old are highlighted in Green. The Credit Memos will appear
in the “0-6” Days bucket of your Unapplied Credits Infotile
b. Credit Memos that should be “7-10” Days old are highlighted in Blue. The Credit Memos will appear
in the “7-10” Days bucket of your Unapplied Credits Infotile
c. Credit Memos that should be greater than 10 Days old are highlighted in Tan. The Credit Memos will
appear in the “>10” Days bucket of your Unapplied Credits Infotile
d. The Invoices in White will be dated so that your receipt date is not earlier than your invoice date.
3) Click on Instructions and CSV Generation tab > click on Generate CSV File button
4) Save the zip file to your PC somewhere where it will be easy to find. (I use the Desktop).
5) Close the Excel sheet without saving
6) Sign in as Tracey.Allen/pwd
7) Navigator > Tools > File Import and Export
8) Click the + icon in the Search Results region to import your zip file
File Account
Select your zip file from where you saved it fin/receivables/import
Page 7
9) Click the Save and Close button
10) Click Favorites > Submit and Monitor Process or Navigator > Tools > Scheduled Processes
11) Click Schedule New Process button
Name Import Process Data File
Load Interface File for Import Import AutoInvoice The zip file you just imported should show in
the LOV
12) Click Submit > Close
13) Click Refresh icon until all 3 processes show Status Succeeded (Load Interface File for Import, Transfer File,
Load File to Interface).
14) Click Schedule New Process button
Name Transaction Source
Import AutoInvoice GSE External Source
15) Click Submit > Close
16) Click Refresh icon until 2 processes show Status Succeeded (Import AutoInvoice, Import AutoInvoice:
Excecution Report).
Upload Receipt Batch
1. Open the spreadsheet called ‘Unapplied Receipts for Accounts Receivable Storyboard’ (also included in
the downloadable files).
2. Review dates:
Receipts that should be “0-6” Days old are highlighted in Green. These receipts will appear in the “0-6”
Days bucket of your Unapplied Receipts Infotile.
Receipts that should be “7-10” Days old are highlighted in Blue. These receipts will appear in the “7-10”
Days bucket of your Unapplied Receipts Infotile.
Page 8
Receipts that should be greater than 10 Days old are highlighted in Tan. These receipts will appear in the
“>10” Days bucket of your Unapplied Receipts Infotile.
Leave spreadsheet open.
3. Sign in as Receivables Manager Tracey.Allen/Pwd
4. Click the Receivables icon on the springboard > Accounts Receivable Navigator > Receivables >
Accounts Receivable
The premise is that we will be creating receipts based upon recent EFT activity as shown on a bank web
site.
5. Click Tasks icon > Create Receipts in Spreadsheet
6. Click OK when Prompted to Open Spreadsheet CreateReceiptBatches.xslx
7. Click Yes when Prompted to Connect to Fusion Applications URL and sign in
This enables online web picker functionality, which means that list of value fields and search fields will be
enabled and will show real-time data from Fusion Receivables and you will be uploading to your instance.
Note that some of the fields default to today’s date and others are marked with an asterisk indicating they
are required.
Page 9
Field Value
Business Unit US1 Business Unit (default)
Batch Source Check – BofA US1
Batch Name Storyboard-xxx, where xxx is your initials (no spaces)
Receipt Method Check (Directly/No Remit)
Remittance Bank Bank of America (double click Remittance Bank cell)
Control Count 35
Control Amount 369689.45
8. Unprotect the worksheet

a. Review tab > Unprotect Sheet icon
9. Insert enough rows (should be 21) so you have 35 data rows.

a. Please insert in the middle of the data portion (not added to the end). The colored section should
go to at least row 53.
10. Then copy the data portion (A2 to Q36) of the Unapplied Receipts for Accounts Receivable
Storyboard spreadsheet where you modified the dates and paste into this spreadsheet (that you opened
from this instance) starting with E19.
11. Click the Create Receipt Batch tab > Upload icon > OK
12. Make sure the Status of all rows is ‘Row inserted successfully.’ Exit the Excel spreadsheet without saving
to return to the Accounts Receivable Work Area.
13. The unposted batch is added to the Receipt Batches information tile.
Note: Sometimes it doesn’t refresh right away. Easiest way is to change the dropdown list (above the
Receipt Batches tile) from All Business Units to US1 Business Unit.
14. Post your Unposted Receipt Batch
Page 10
a. Select the Row with your Batch Number (created in pre-demo steps, Storyboard–xxx) in the
Receipt Batches detail table
b. Click the Post button
(Note that multiple rows can be selected using standard rows select features (<Shift> and/or
<Ctrl>)
15. Navigator > Tools > Scheduled Processes or Favorites > Submit and Monitor Processes
Wait until the Post Receipt Batch (API) process Status is Succeeded.
16. Schedule New Process button
Field Value
Name Apply Receipts Using AutoMatch
17. Submit > Close
Page 11
Demonstration Flow
1. Sign in as Receivables Specialist (Charles.Demong/Pwd)
2. Access the Accounts Receivable work area. Click the Receivables icon on the springboard > Accounts
Receivable Navigator > Receivables > Accounts Receivable
3. In the Accounts Receivables work area, if you have access to more than one BU, you may use the page
level Business Unit list of values to filter and review data for a specific business unit.
4. Review unapplied receipts and apply a receipt
a. Use the Unapplied Receipts information tile to review summarized receipt counts of your open
receipt volumes displayed in graphical representation and categorized into three date-range
buckets: 0-6 days old, 7-10 days old, and >10 days old. Click on a specific date range bar on the
graph (0-6), and the detail table filters the receipt data accordingly.
Page 12
The detail table also shows the count of application recommendations that were automatically
generated for the receipt.
c. Drill down on a Receipt Number hyperlink (for one of the receipts created in the pre-demo step
upload that has a number > 0 in the Recommendations column) to navigate to the Edit Receipt
page.
d. Review the receipt and the recommendations in the Recommendations region.
The back story is that the invoice number that was referenced in their receipt was incorrect. This
invoice was credited and re-billed. They were mistakenly referencing the original invoice number
but we will apply the receipt to the correct invoice number and enter an Exception Reason =
Rebilled Invoice.
e. If not already expanded, Expand the top row and Expand the row with the highest reference
score. Note that the amount matches our receipt amount even though the Reference Number
entered does not. Based on our back story above, this is the correct Invoice to apply this receipt to.
Highlight the row with the Customer Name > Click on the Accept button.
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Note:
o If the Reference Score had been 100, you would not have to manually Accept it.
o As the recommendation is accepted, the data is transferred to the Application tab in the
Receipt Details region.
o Any unapplied amount is tracked in the Receipt Information header region.
o AutoApply Exceptions (user extensible) can be entered for each application as needed. These
are used to track why the receipt was not automatically applied and/or a particular business
situation. The historical information for this customer appears in the contextual region on the
right. This can be used to assist subsequent receipt applications and/or drive setup changes
that lead to an increase in the AutoApply hit rate.
f. Select Rebilled invoice from the Exception Reason LOV in the Receipt Details region.
g. Click Page Level Save button
h. Click Page Level Actions > Account In Draft
5. View Accounting
i. Click Page Level Actions > View Accounting
j. Click on the View T-Accounts button
6. Click Done > Done > click page level Save and Close button.
Page 14

GSI Fusion Receivables - Accounts Receivables Storyboard US1 (R11)

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DEMO STORYBOARD

Oracle Fusion Receivables

Detailed Business Process: Order Fulfillment, Process Customer Payments

Key Features to Highlight................................................................................................................................1

Setup Data Required........................................................................................................................................5

Transaction Data Required.............................................................................................................................5

o Optimized user interface

o Easy access to Tasks that the user can perform

o Easy access to performing search on Receipts

o Increased hit rate for customer payments applied automatically

Achieved through the following features highlighted in this story board:

o Accounts Receivable work area

o Scored Application Recommendations and Auto Apply Exception trending

 Accounts Receivables Work Area

o Payment Application Exception Tracking

o By selecting the view drop down, Columns can be added or removed

o The table can be sorted by selecting the column sort function

Process Customer Payments

User needs more information from

It is difficult for a Receivables Receipt Application This is addressed in 2 ways:

transactions to apply a receipt to. Recommendations 1. User can generate

Recommendations are retained for

(Application Exception Reasons are

User Assistance Panel

Report Center, BI Catalogue

Secure Enterprise Search

o Central location to perform all daily tasks.

o Cross Business Unit receipt has not been implemented in GSE.

o Automatic application does not support line level application.

Setup Data Required

o Define Common Accounts Receivable Configuration (delivered)

o Define and Maintain Customer Billing (delivered)

o Define Customer Payments (delivered)

o Set Up Banks, Branches, and Accounts (delivered)

o Unposted Receipt Batch (created as part of the Pre-Demo Steps)

o Receivables transactions to apply the receipt to (created as part of Pre-Demo Steps)

1) Open the spreadsheet

5) Close the Excel sheet without saving

7) Navigator > Tools > File Import and Export

Select your zip file from where you saved it fin/receivables/import

11) Click Schedule New Process button

Name Import Process Data File

12) Click Submit > Close

14) Click Schedule New Process button

Name Transaction Source

Import AutoInvoice GSE External Source

15) Click Submit > Close

Upload Receipt Batch

Leave spreadsheet open.

3. Sign in as Receivables Manager Tracey.Allen/Pwd

5. Click Tasks icon > Create Receipts in Spreadsheet

6. Click OK when Prompted to Open Spreadsheet CreateReceiptBatches.xslx

Business Unit US1 Business Unit (default)

Batch Source Check – BofA US1

Batch Name Storyboard-xxx, where xxx is your initials (no spaces)

Receipt Method Check (Directly/No Remit)

Remittance Bank Bank of America (double click Remittance Bank cell)

Control Amount 369689.45

8. Unprotect the worksheet

9. Insert enough rows (should be 21) so you have 35 data rows.

14. Post your Unposted Receipt Batch

b. Click the Post button

16. Schedule New Process button