The concern you have raised with us is not covered under the Dell basic warranty

for your system. However, our support website provides information to help with a
wide range of common problems.
Here are some links to self-help options for common issues which may help you
resolve your issue.
Please refer to the below link to understand Dell�s warranty agreement.
http://www.dell.com/learn/my/en/mybsd1/terms-of-sale-commercial-and-public-sector-
service-contracts?c=my&l=en&s=bsd&~ck=mn&redirect=1
Operating Software
General issues upgrading Dell devices to Windows 10 , Blue Screen troubleshooting
(BSOD), Advance Blue screen issues (BSOD) , How to deal with system slow, Lock up
and freezing issues
Backup & Recovery
How to back up my data, Windows 10 recovery media creation, Dell Backup and
Recovery: Overview and Installation, How to create Rescue Disk and Factory Backup
Virus
How to remove virus, spyware or other malware, How to Install & Activate McAfee,
How to secure my wireless network
Software
How to troubleshoot issues with various Internet Browsers, Microsoft Office
Frequently Asked Questions, How to resolve Office installation issues
A virtual agent support tool which will guide you to help topics.
Interactive Support Agent

Video link:

Fix Windows 10 Performance

https://youtu.be/AN-hn1CNmVI

How to get your Computer to Boot Up Faster

https://youtu.be/_wjd6qWv3-Q

Fix System Freeze

https://www.youtube.com/watch?v=kReUWaVd6aA

Improve PC Performance

https://youtu.be/lqOpfEqhf7o

How to Fix a Slow PC - Windows 8

https://www.youtube.com/watch?v=ULWUjrPrldg

Dell OS Recovery:

https://www.dell.com/support/home/us/en/19/drivers/osiso/recoverytool/wb64a
Dell Service Centre Locator:

https://www.dell.com/support/home/in/en/indhs1/servicecenter

Tag Transfer:

https://www.dell.com/support/assets-transfer/us/en/04#/Identify

Operating Software

General issues upgrading Dell devices to Windows 10 , Blue Screen troubleshooting

(BSOD), Advance Blue screen issues (BSOD) , How to deal with system slow, Lock up
and freezing issues

Backup & Recovery

How to back up my data, Windows 10 recovery media creation, Dell Backup and
Recovery: Overview and Installation, How to create Rescue Disk and Factory Backup

Virus

How to remove virus, spyware or other malware, How to Install & Activate McAfee,
How to secure my wireless network

Software

How to troubleshoot issues with various Internet Browsers, Microsoft Office

Frequently Asked Questions, How to resolve Office installation issues

A virtual agent support tool which will guide you to help topics.

Interactive Support Agent

If you are still unable to resolve your issue, please contact our Dell technical
support team and we can discuss with you the billable support options we have
available.