TRAINING-WORKSHOP ON HUMAN RIGHTS-BASED APPROACH COMMUNITY ORGANIZING FOR THE

WATSAN COUNCILs/TEAMs, CSOs, COORDINATORs AND SKILLS TRAINING FOR THE BARANGAY WATER
AND SANITATION ASSOCIATION

Background and Rationale

The training-workshop is still part of the capacity development programs intended for the
SALINTUBIG and Assistance to Municipalities (AM) Water programs’ participating
LGUs’/municipalities to ensure the sustainability of the water supply facilities. The DILG has
designed several capacity development programs for the LGUs/municipalities from planning to
construction to operations and maintenance. For the operations and maintenance of a water supply
system, the DILG gave the LGUs/municipalities several management models to choose from. These
options are the following: a) Water District, b) Cooperative, c) Private Business, d) LGU, and e)
BWSA. Should the LGUs/municipalities opt that their water supply facilities be managed by a BWSA,
the activity is intended to train the WATSAN Councils/Team to organize and capacitate the BWSAs
for proper operations and maintenance of their water supply systems to ensure sustainable
provision of safe water and potable water to the communities.

This particular training program is to be administered in two (2) workshops. For the 1 st workshop,
the DILG, in partnership with the Regional WATSAN Hubs will train the DILG-Prov. Focal Person,
Municipal WATSAN Councils/Teams, CSOs and Barangay/community leaders in organizing the water
users and training BWSAs using the right to water principle. Ion this approach, the LGUs
(municipalities & Barangays) will not just be delivering safe and potable water but are also ensuring
the delivery of a basic human right. The right to water views water as a “public good fundamental
for life and health indispensable for living a life with dignity adequate for human dignity, life and
health. In addition, since the people community believe that water is gift from god and should be
free of charge, the Team should inculcate to the minds and hearts of the people that although water
is human right, it carries with it obligations and duties from which government and water users
cannot escape, one of these obligations is to pay for water.

The 2nd workshop will be the skills enhancement and the finalization of the social contract between
the customers and the water service providers, the Localize Customer Service Code.

Objectives

The training-workshop aims to enhance the knowledge and skills of the participants. Specifically, the
P/municipal WATSAN Councils’/Teams and CSOs will be able to:

 Explain the HRBA Concepts: Right to Water and Sanitation and its Governing Principles;
 Clarify the roles of major stakeholders (Municipal/Barangay LGUs., BWSAs & CSOs);
 Discuss Community Organizing and Development Framework involved in community
organizing processes;
  Demonstrate the significant functions, processes and requirements of organized Barangay
Water and Sanitation Association (BWSAs);
 Identify the training requirements of BWSAs and
 Formulate Human Rights-Based Community Organizing Implementation Plan on the
identified activities

Barangay Water and Sanitation Association (BWSAs)

 discuss their roles/responsibilities for the proper operations and maintenance of their water
supply facilities;
 clarify the benefits of being a member of the community-level water association;
 explain the importance of paying water fees and
 develop Localize Customer Service Code (LCSC)

Preliminaries

Date/ No. Activities/ Topics Methodology Equipment and Objective

Materials
Day 1 Opening Program Plenary Laptop Participants are
30 minutes AVP motivated and
Doxology PODIUM inspired
Flag
National Anthem

Introduction of
Participants and
Training Team

Opening

30 minutes Group yourselves Pentel Pen Be acquainted

according Metacards with each other
to/arrange the and feel
circle comfortable with
the workshop
Name environment
introduction and
finding
connection
30 minutes Expectation Structured Manila Papers Share
Check: Learning Activity Metacards expectations and
Pentel Pens contribution to
 Training the workshop,
Content house rules and
 Resource objectives
Speaker
  Participants
 Commitment
to the
Training
30 minutes Training Overview Presentations and Projector House Rules,
or structured Presentation of House Teams,
learning activity the Module schedule and
common
understanding on
the flow of the
program schedule
are objective set
30 minutes Pre-Test Standardized Test Papers
exam provided by Pens
the resource Timer
person

Opening Ceremony:

1. Prepare an opening prayer and audio clip of the National Anthem. You may also ask for
volunteers from the participants to lead this part.
2. Introduce yourself as facilitator of the workshop. If there are resource speakers present,
introduce them as well.
3. Let the participants introduce themselves briefly.
4. Opening remarks will be done by the head of the DILG Office that will be hosted the activity

Group yourselves according to/ arrange the circle:

1. The participants will be split into 4-6 groups.

2. Participants will then arrange themselves randomly in a straight line within their group
3. The facilitator will call out a particular characteristic:
a. Height, from shortest to tallest!
b. Birthday, from earliest to latest!
c. Hair length, longest to shortest!
d. Number of kids, least to most! And so on
4. The participants will then rush to arrange themselves in that order, and the group who
successfully completes the arrangement should all raise their hands in unison.
5. To bring the difficulty to the next level, after a certain number of rounds, the facilitator must
dictate that NOBODY can speak. All must use sign language.
6. Obviously, it will take more time, but the aggressive hand signals will make for much laughter!

Name Introduction & Finding Connection:

1. Ask the participants to form a big circle. Give each a piece of paper where they can write their
answers.
2. There will be a draw lots containing various questions which the participants need to answer.
(see Appendix A – GTKY funny questions to ask)
 3. Clockwise, the participants will introduce themselves and tell the answer to the given question
4. The participants will have to find related answers to create a short story

Expectation check

 Considering the group from the last game, the facilitator will aid the participants to express verbally
their anticipation with regards to the (1) Training Content, (2) Resource Speaker, (3) Co-participants,
and (4) their commitment on how to make this workshop a successful one.

Training Overview

 After the activity, participants settle down and the facilitator will process the different thought
presented. Also the facilitator will discuss/explain the training overview, program flow, expected
output and house rules.

Pre – Test

 Pre-test will be also facilitated. A standardized test that will be given to participants and later on will
be re-test with the same for the comparison and gauge learnings.

WATSAN QUEST
WATSAN GOVERNANCE: HRBA Framework, Governing Principles-Water as a Right, Responsibilities
of Duty bearers and claim holders,
Workshop 1: BWSA Assessment/ Barangay/ Spot Map
Film Showing “Tubig Natin Buhay Natin”

Date/ No. Activities/ Topics Methodology Equipment and Objective

Materials
Day 1 WATSAN Quest
1.5 hours

WATSAN Lecture/PowerPoin Laptop Common

GOVERNANCE: t presentation/ understanding in
HRBA Framework, discussion / PowerPoint the Human
Governing Structured Learning Presentation rights-based
Principles-Water Activity approach local
as a Right,   water
Responsibilities of governance
Duty bearers and framework
claim holders

1 hour Workshop 1: Manila Paper

BWSA Pentel Pens Assess the
Assessment/ Pencil current situation
Barangay/ Spot Crayons of each barangay
Map in the
participating LGU
 30 minutes Film Showing Laptop
“Tubig Natin Video
Buhay Natin” Presentation
The Resource Person will discuss the following outline WATSAN GOVERNANCE: HRBA Framework,
Governing Principles-Water as a Right, Responsibilities of Duty bearers and claim holders:
 Human Rights , Context, Purposes, Definition
 Human Rights Based Approach Community Organization Principles and Development Framework
 Participation, Participatory Development, PANTHER Principles
 Roles and Tasks (Tap stand Group, Barangay Water Supply Association, Federation of BWSAs,
WATSAN Council, LGU)
Workshop 1: BWSA Assessment/ Barangay/ Spot Map: The activity/workshop aims to make the
participants map out and assess the current situation of their water facility, Operations and
Maintenance, Financial etc. in their Barangay
1. Each BWSA/Barangay/LGU will be given a manila paper and pentel pens answer each question in
the assessment form
2. The groups will report and discuss their output base on their assessment and the Resource
Person will provide inputs base on his/her valuation on the presented data/output
3. The Resource Person will processes the workshop with emphasis how important those data in
the assessment of each BWSA/LGU
4. The output will be posted in the wall and will be used in the whole duration of the training-
workshop.
Output: Profile, enumeration of WASH facilities and current situation of BWSA Management base on the
assessment form provided and accomplished assessment form
Film Showing “Tubig Natin Buhay Natin”:
1. Play a video “Tubig Natin Buhay Natin”
2. Divide participants into six groups. Provide each group with manila paper and pentel pens
3. After watching the video, each participants will identify the following:

QUALITIES ACTIVITIES ROLES

CSO as Community
Organizer
Watsan Council
(MPDC/MLGOO)

BAWASA/USERS
BARANGAY
4. After the participants identify each qualities, activities and roles in the table, each group will be
given a time to present their output
5. The Resource Person then process the workshop emphasize the main point of the video and
provide inputs in the output of each group
Output: Accomplished form of for qualities, activities and roles of the following CSO as community
organizer, WATSAN Council, BWSA/Users and Barangay and accomplished tabled
 Roles and Responsibilities (CSOs, Barangay/Brgy Council, Taps Stand Group, BWSA, WATSAN
Council and LGU)
Human Rights based Approach – Community Organizing Process
Barangay Water Supply and Sanitation Association

Date/ No. Activities/ Topics Methodology Equipment and Objective

Materials
Day 2 Roles and Lecture/PowerPoin Laptop
1 hour Responsibilities t presentation/
(CSOs, discussion / PowerPoint
Barangay/Brgy Structured Learning Presentation
Council, Taps Stand Activity
Group, BWSA,
WATSAN Council and
LGU)
Lecture/PowerPoin
1 hour Human Rights based t presentation/ Laptop
Approach – discussion /
Community Structured Learning PowerPoint
Organizing Process Activity Presentation
(Preparatory Phase,
Organizing Phase,
Organizational
Development phase)
2 hours Lecture/PowerPoin Laptop
Barangay Water t presentation/
Supply and Sanitation discussion / PowerPoint
Association Structured Learning Presentation
Activity
-Barangay Water
Supply And
Sanitation
Association,
Definition /Functions, Workshop/ Exercise Manila Paper
Characteristics, Pentel Pens
Workshop # 2 Metacards
(Existing Structure of
the BWSA) and
Organizational
Structure/Operationa
l Structure

Indicators of a well
managed water
supply system
 (institutional,
Financial and
Technical
Component)

Roles and Responsibilities – the Resource Person/Facilitator to discuss and emphasize the roles and
responsibilities of CSOs, Barangay/Brgy Council, Taps Stand Group, BWSA, WATSAN Council and LGU.
Human Rights based Approach – Community Organizing Process – the Resource Person/Facilitator to
discuss the following objectives of the HRBA – Community Organizing (1) Discusses the log frame of
community organizing using human rights approach (i.e. PANTHER) for target groups in waterless
communities; (2) Presents the human rights-consistent community organizing process of BWSA capacity
development methodologies; (3) Identifies the roles and functions of claimholders, duty bearers and
institutional arrangements to address issues on access to water; and, Discusses the roles and functions
of the BWSA and the WATSAN Council within the development phases of the CO Process.

Barangay Water Supply and Sanitation Association – the Resource Person/Facilitator to explain the
definition of BWSA by elaborating on the meaning of the key words in the definition, discuss the BWSA
functions as an organization and its structure, Factors that contribute to the success of the association,
identify the indicators of a Well Managed BWSA and BWSA documents

Workshop # 2: aims to draft and organize the Existing Structure of the BWSA and/or create
Organizational Structure/Operational Structure

1. Participants will be asked to be grouped with their corresponding/existing BWSA in their locality
2. Each group will be given a manila paper and create Structure/composition and identify the
function of each member of their BWSA (Organizational and Operational Structure) base on the
presented sample structure of BWSA. The structure will also reflect the position and number of
members in the BWSA
3. The group will report and discuss their organizational structure/composition and explain each
function

Output: draft form of an Organizational Structure of BWSA with functions of each member this can be
used as their reference once they go back in their community.

Indicators of a well-managed Water Supply System (Institution, Financial, & Technical Component) –
the Resource Person/Facilitator will discussed and explain each indicator institution/organization,
Financial and Technical component which may help in the operations of water supply system

Localized Customer Service Code

Capacity Building (Financial, Water Supply, Institution)
Field Instruction

Date/ No. Activities/ Topics Methodology Equipment and Objective

Materials
Day 2 Localize Customer Lecture/PowerPoin Laptop
1 hour Service Code t presentation/
discussion / PowerPoint
 Structured Learning Presentation
Activity
Sample of final
LCSC

1 hour Capacity Building Lecture/PowerPoin Manila Paper

Financial Component t presentation/ Ledger
- Financial discussion / Pentel Pens
Management/ Structured Learning Pencil
Simplified Activity Ballpens
Accounting
System &
Procedures
Workshop # 3 Workshop/ Exercise

1 hour Water Supply Workshop/ Exercise Manila Paper

Component Pentel Pens
- Operation and Pencil
Management Ballpens
Workshop # 4

- Water Tariff
Workshop # 5

Institution Component
- Leadership
- GENDER
Workshop # 6

30 mins Field instruction

Localized Customer Service Code – The Resource Person/Facilitator will discuss the guidelines for the
Preparation of Draft LSCS, emphasize the step by step on how to draft LCSC and explain the checklist of
information required and documents needed in drafting LCSC and present the sample/final LSCS from
other BWSA
1. Participants will be asked to be grouped with their corresponding existing BWSA in their locality
2. Each group will be given a copy of LSCS format form and a final LCSC of a BWSA for their
reference to draft of their own LCSC
3. Each group will be given a time to present their draft LCSC and the group and Resource Person
will provide comments/suggestions and inputs with their work
4. The group presented their draft LSCS will document the comment/inputs provided from the
other group and RP/Facilitator
5. Each group will be given time to finalize their draft LCSC based on the provided comments and
inputs
Output: draft Localized Customer Service Code with existing or draft policies

Capacity Building
Financial Component
 Financial Management/ Simplified Accounting System & Procedures – discuss and explain to
the participants that the financial management differ in individual and communal water supply
systems. Elaborate that in the latter system, it is very important that the methods of collection
and management of funds are made simple enough, transparent and cost effective to ensure
community financing.
Tell the participants that this session will help them in identifying and analyzing the common
problems in fund collection and management in their BWSA/Barangay and that, based on the
results of their analysis, suggestions for improving their present system of fund collection and
management will also be generated.

 Workshop 3: aims to assist and teach the participants fully understand the Financial
Management/Simplified Accounting System and Procedures.
1. Participants will be asked to be grouped with their corresponding/existing BWSA in their
locality
2. Each group will be given different forms for simplified accounting and sample problem
3. The group will answer the form according to their understanding in the discussion
4. Each group will be given time to present their output
5. Then the Resource Person will present the correct answer and the computation of the
output step by step
Output: accomplished different forms of financial management that indicates financial status of the
BWSA
Water Supply Component
 Operation and Management – The Resource Person/Facilitator will discuss and emphasize the
Maintenance Work, Maintenance Schedules and Reports, Trouble Shooting Options and
Innovations, and Maintenance Program. Then the RP must briefly review the main points from
the presentations and discussion. Summarize the whole topic focusing on the
 Workshop 4 aims to identify the common issues and preparation/response during the
operation of Water Supply System on their community
1. Groupings from the workshop 3 will be retained. Each group will be given a manila
paper and pentel pens
2. Each group will be given a time to answer the following question:
I. Enumerate common technical problems encountered during operations of your
water supply systems?
II. What remedies/measure undertaken by the BWSA (caretaker) to continue its
operation?
III. Identify preventive maintenance commonly practiced by the BWSAs?
 3. The group will report and discuss their answer with the other groups. This can be used
as their guide to draft/make an operations and maintenance plan.

 Water Tariff – the Resource Person/Facilitator will enumerate and discuss the operating and
maintenance costs of water supply facilities; discuss the possible sources of operating revenues
and demonstrate how to compute chargeable water fees.
 Workshop 5 aims to teach the participants on how to compute tariffs, filling-up and use of forms
provided for water tariff
1. Each group will be given different forms
2. The group will answer the form according to their understanding in the discussion
3. Each group will be given time to present their output
4. Then the Resource Person will present the correct answer and the computation of the
output step by step
Output: accomplished Water Tariff related forms that indicates the funds for operations
Institution Component
 Leadership – The Resource Person/Facilitator will discuss the definition of Leadership, different
types of leaders and leadership, characteristics, roles and responsibilities of a BWSA leader and
a skill must have of a good BWSA leader
 GAD –
 Workshop 6
1.
Field Instruction – the participants together with the training management will visit BWSA near or
within the training venue/municipality, the visited BWSA will discuss the operations and maintenance
and components of their organization from Financial, Institution and Operations and they will also share
good practices might help to the participating LGU/BWSA
1. The participants will be split into 4-6 groups.
2. each group are tasked to observe and provide insights during the field visit
3. after the field visit each group will be given a manila paper and pens
4. the Resource Person will discuss the report format and they will answer it base on their
observation in the field visit (attached is the sample form need to be fill up/observed by
each group during the)
 Schedule:
GUIDED FIELD VISIT REPORT
Province/Municipality of ____CULION____
Check if it is a
Issues, Challenges, O&M Practices that the BWSA, .
Success Hindering Action taken by the BWSA
experienced?
factor factor
1. Construction of the project  Bayanihan, voluntary service
2. No quorum during assembly meeting  Meeting with the BoD
3. Source of water is from the neighboring barangay thus
 Discussed with the neighboring LGU’s officials
having conflict
4. Lack of support from LGUs (Brgy. & Municipal)  Asked LWUA for support

Other observations and insights on the field visit.

1. They practice and value honesty
2. Good financial management
3. The Punong Barangay is an interim
4. A small corner of BRWA Inc. is located within the Barangay Hall (Posting of financial and other pertinent documents)
5. The Barangay Hall is free from water and electric charge
6. Members of the BoD are granted with health benefit
7. No accreditation from the Sangguniang Bayan because of lack of information on its purpose

PREPARED BY:

OLIVER A. JUAN AIZEL JANE C. DELOS ANGELES ROEL P. DAGSA

Sanitary Inspector LGOO II LGOO V

5. each group will be given 10 – 15 mins to present their outputs

Sanitation/Hygiene
Film Showing “Cholera”
Planning Workshop Way, Forward & Agreements

Date/ No. Activities/ Topics Methodology

Equipment and Objective
Materials
Day 4 Presentation of Output Laptop/
1 hr Outputs & Sharing of Presentation/ Output
Experience discussion/ Presentation/
structured learning Manila Paper/
activity Pentel Pens

1 hr Sanitation/Hygiene Lecture/PowerPoin Laptop

t presentation/
discussion / PowerPoint
Structured Learning Presentation
Activity

30 mins. Film Showing “Cholera” Laptop

Video
Presentation

1 hr Planning Workshop, Laptop

Way forward and PPT presentation
Agreements Manila Paper
 Pentel Pens
Action Plan Form

45 mins. Presentation of Plans & Laptop

Critiquing PPT Presentation
Manila Paper

Closing Program/
Synthesis/Impression
Awarding of
Certificates

Presentation of Outputs & Sharing of Experience - The groups will report and discuss their findings
during the field visit with the groups.

Output: accomplished guided field visit report

Sanitation/Hygiene – the resource person/facilitator will tell the participants that before presenting the
Sanitation/Hygiene, it is important to have grasp of the present sanitation and hygiene situation of their
area.

1. Divide the participants in their perspective BWSA/LGU and ask the group to answer the
following question:
a. Where are the sources of water in your community?
b. What does the BWSA/LGU do to ensure that the sources of water are clean?
c. What problems are encountered in ensuring that the water is clean
d. What are the LGU/NGO or other partners programs are undertake in your barangay?
e. To what extent these programs helped your community?
2. Ask the groups to write the summary of their discussion in a manila paper and present their
outputs
3. Discussion point

The Resource Person/facilitator will briefly the main points reiterated in the presentation of the
different groups then summarize the topic. Emphasize the conclusions and learnings

After the exercise the Resource Person will discuss the following:

 Definition of Environmental Sanitation

 Introduction of Environmental Sanitation
 Safe Water
o Water and health
o Water testing
o Water treatment
o Inspection and cleaning of water reservoir
o Handling, transport and storage of water
 o Protection of water sources from excess water
 Technology options for sanitation facilities

The Resource Person must Review briefly the main points of the presentation and discussion.
Summarize the whole topic. Emphasis the clarifications and conclusions drawn from the discussion.

Film Showing “Cholera” – after the discussion on the Sanitation and Hygiene the Resource
Person/Facilitator play a video related to the topic and the participants will reflect, then the RP will ask
the participants about the video/feedback. The RP will discuss/emphasis the conclusion and lesson
learned about the story of “Cholera”

Planning Workshop, Way forward and Agreements – aims to guide the participants on what they have
to do once they go back to their respective community LGUs.

1. Each BWSA/LGU will be given action form indicated the activity to be undertaken by the
BWSA/LGU, each BWSA/LGU they can add more activity that may help them to achieve their
goal or eliminate some activities that are not applicable to them.
2. Each group will be give 10 minutes to present their accomplished action plan, the Resource
Person/Facilitator will provide inputs in the said action plan.
3. After the presentation they will submit the final action plan based on the inputs provided by the
Resource Person and with their signatures.

Output: accomplished action plan

Closing – Secretariat to distribute Post Training Evaluation forms and customer satisfaction where the
participants have to fill out.

Synthesis/Impression: Facilitator to distribute paper and pencil and ask volunteers from the participants
to fill out the blank questions with their chosen emoticons at the back.

Ako si
Ang aking/mga natutunan ay
_________________________________________________________
Saaking araw-araw na trabaho ito ay aking magagamit
sa__________________________________
Ang nais kong iparating sa sa bumubuo ng programa
ay___________________________________

Facilitator to invite the focal person of the program to come up on stage to deliver his/her closing
remarks.

Awarding of Certificates