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INT 100 Introduction to Information

Technology - 2014 Summer 2 for PBS
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 7 July - 13 July / ►
 Quiz on Chapter 3

Started on Monday, 14 July 2014, 1:03 AM

State Finished
Completed on Monday, 14 July 2014, 1:07 AM
Time taken 3 mins 34 secs
Marks 10.00/10.00
Grade 100.00 out of 100.00

Question 1

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Question text

Which of the following is not one of the competitive forces of Porter's model?

Select one:
a. Other competitors
b. Customers
 c. Suppliers

d. External environment

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The correct answer is: External environment

Question 2

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Question text

A manufacturer of deep-sea oil rigs may be least concerned about which of these marketplace
forces?

Select one:
a. Low number of suppliers
b. Traditional competitors
c. Product differentiation

d. New market entrants

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The correct answer is: New market entrants

Question 3

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Which of the following industries has the lowest barrier to entry?

Select one:
a. Airline
b. Automotive
c. Computer-chip

d. Restaurant

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The correct answer is: Restaurant

Question 4

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A substitute product of most concern for a cable TV distributor is:

Select one:

a. satellite TV.
b. satellite radio.
c. the Internet.
d. broadcast TV.
Feedback

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The correct answer is: satellite TV.

Question 5

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Which of the following can force a business and its competitors to compete on price alone?

Select one:
a. Demand control

b. Transparent marketplace
c. High product differentiation
d. Poor process efficiency

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The correct answer is: Transparent marketplace

Question 6

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A firm can exercise greater control over its suppliers by having:

Select one:
a. global suppliers.

b. more suppliers.
c. local suppliers.
d. fewer suppliers.

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The correct answer is: more suppliers.

Question 7

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The four basic strategies a company can employ to deal with competitive forces are:

Select one:
a.

(1) increase process efficiency, (2) implement demand control, (3) focus on market niche, and
(4) low-cost leadership.

b. (1) strengthen customer and supplier intimacy, (2) focus on market niche, (3) product
differentiation, and (4) implement demand control.
c. (1) focus on market niche, (2) product differentiation, (3) mass customization, and (4)
implement demand control.
d. (1) strengthen customer and supplier intimacy, (2) focus on market niche, (3) product

differentiation, and (4) low-cost leadership.

Feedback

Your answer is correct.

The correct answer is: (1) strengthen customer and supplier intimacy, (2) focus on market niche,
(3) product differentiation, and (4) low-cost leadership.

Question 8

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Question text

Walmart's continuous replenishment system allows it to:

Select one:
a. provide mass customization.
b. achieve economy of scale.

c. provide an efficient customer response system.

d. strengthen customer intimacy.

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The correct answer is: provide an efficient customer response system.

Question 9

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Question text

Which of the following illustrates the use of information systems to achieve product
differentiation?

Select one:
a. A hot tub dealer's use of information systems to determine which models and options its
customers are most likely to buy.
b. A grocery store chain's use of information systems to produce products and services at a
lower price than competitors.
c. A shoe manufacturer's use of information systems in selling custom, made-to-order shoes

directly to customers.
d. A PC manufacturer's use of information systems to facilitate direct access from suppliers
to production schedules.

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Your answer is correct.

The correct answer is: A shoe manufacturer's use of information systems in selling custom,
made-to-order shoes directly to customers.

Question 10

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Question text

Which of the following illustrates the use of information systems to strengthen customer and
supplier intimacy?

Select one:
a. A hot tub dealer's use of information systems to determine which models and options its
customers are most likely to buy.
b. A grocery store chain's use of information systems to produce products and services at a
lower price than competitors.
 c. A PC manufacturer's use of information systems to facilitate direct access from suppliers

to production schedules.
d. A shoe manufacturer's use of information systems in selling custom, made-to-order shoes
directly to customers.

Feedback

Your answer is correct.

The correct answer is: A PC manufacturer's use of information systems to facilitate direct access
from suppliers to production schedules.
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INT 100 14SUM2