1.

SITXINV003_V2
2.  Multiple choice

What information would you access to determine goods to be purchased for a bus tour?
Select one:
a. Function orders, menus, operational itineraries for crew.
b. Reservation profiles, rooming lists, customer specifications.
c. Passenger lists, passenger itineraries, operational itineraries for crew. 

d. Buffet designs, catering orders, passenger lists.

Feedback

Your answer is correct.

Question 2
Correct
Mark 1.00 out of 1.00

Question text

You’ve confirmed you need 150 cloth napkins for a wedding reception. What’s your next
step?
Select one:
a. Check the budget allocation and final guest list before ordering the 150 napkins.
b. Order 175 cloth napkins to allow for extra guests and damaged or dirty stock.
c. Check how many napkins you have in stock and assess their quality. 

d. Order 150 cloth napkins from your preferred supplier.

Feedback

Your answer is correct.

Question 3
Correct
Mark 1.00 out of 1.00
Question text

What is one technique you can use to avoid stock wastage?

Select one:
a. Always order at the last minute to ensure order quantities are as accurate as
possible.
b. Recycle waste products where possible, especially perishable stock.
c. Develop menus and other services that share common ingredients to minimise the
amount and variety of stock you need to order.

d. Maximise use of suitable stock on hand by implementing good stock rotation

principles. 
Feedback

Your answer is correct.

Question 4
Correct
Mark 1.00 out of 1.00

Question text

What forecasting method would you use to calculate the quantity of ingredients required
for a recipe on your menu?
Select one:
a. Popularity index.
b. Sales data analysis.
c. Yield test. 

d. Moving averages.
Feedback

Your answer is correct.

Question 5
Correct
Mark 1.00 out of 1.00
Question text

You need to purchase 60 mattress protectors for the establishment’s rooms. How do
you know how much to spend on this purchase?
Select one:
a. Check the accommodation department’s budget. 
b. Refer to previous invoices to compare figures to existing quotes you’ve obtained.
c. Obtain three quotes and always select the lowest quote.

d. Calculate 10% of the room revenue and multiply by 60.

Feedback

Your answer is correct.

Question 6
Correct
Mark 1.00 out of 1.00

Question text

You are purchasing items for the refurbishment of customer service areas. How can you
ensure you purchase the appropriate items and prioritise purchases so you meet project
deadlines? 
Select one:
a. Develop a list of your preferred brands and work experience. Check deadlines with
the project manager and colour-code your list with purchase dates.
b. Develop asset or equipment specifications and a purchase list based on the project’s
deadlines and organisational requirements. 
c. Source product manuals from the supplier, consult with relevant personnel and make
purchases based on their needs and requests.

d. Complete all shopping tasks with a colleague or friend involved in the project to
ensure you make the correct purchases.
Feedback
Your answer is correct.

Question 7
Correct
Mark 1.00 out of 1.00

Question text

You need to source a suitable supplier of fresh produce. What’s your first step in this
process?
Select one:
a. Search the internet for overseas wholesalers.
b. Visit trade shows or events and go to local produce markets and speak to suppliers
to determine their product quality, prices and ability to supply.
c. Refer to current contracts and agreements for any existing arrangements you have
with suppliers. 

d. Speak to other people in the industry with knowledge and experience in this area.
Feedback

Your answer is correct.

Question 8
Correct
Mark 1.00 out of 1.00

Question text

What is the purpose of giving potential suppliers a purchase specification?

Select one:
a. It describes your requirements and sets quality standards. 
b. It outlines the size and quantity of goods you need to meet customer requirements.
c. It guarantees that the goods ordered will be received on time as outlined in the
specification.

d. It informs the supplier of your service delivery expectations.

Feedback
Your answer is correct.

Question 9
Correct
Mark 1.00 out of 1.00

Question text

You’ve sourced a supplier who has the type of stock you need at the right price. How do
you further assess their suitability?
Select one:
a. Find out if the type of stock you need is currently in stock and available for immediate
delivery.
b. Talk to the supplier about their ethical and environmental values.
c. Find out if the supplier is capable of manufacturing or supplying the quantity you
need within specified deadlines. 

d. Determine if the goods are better than goods you could purchase off-shore at a
cheaper rate.
Feedback

Your answer is correct.

Question 10
Correct
Mark 1.00 out of 1.00

Question text

You’re purchasing a new conference table and are quoted $2,300. What would you
discuss with the supplier?
Select one:
a. Confirm if the quoted price is inclusive of GST and if there are any delivery and
assembly costs. 
b. Any product maintenance procedures to be aware of.
 c. Confirm that the table is priced at the lowest rate and is not available elsewhere at a
lower price.

d. Confirm that the table is available for refund or exchange if your manager is unhappy
with your final decision.
Feedback

Your answer is correct.

Question 11
Correct
Mark 1.00 out of 1.00

Question text

Despite your efforts, you’re unable to source a supplier that meets product
specifications within your designated budget. What do you do?
Select one:
a. Change the product specification to reflect what’s available on the market.
b. Purchase the product at the best available rate and continue to try to source better
quality products.
c. Discuss the issue with your manager or another higher-level staff member. 

d. Purchase a different product that is close to what you need and within your budget.
Feedback

Your answer is correct.

Question 12
Correct
Mark 1.00 out of 1.00

Question text

When choosing a supplier, what three criteria do you look for?

Select one:
a. Their ability to meet industrial, environmental and ethical expectations.
b. Their ability to meet quality, size and quantity expectations.
c. Their ability to meet customer service, delivery and health and safety expectations.

d. Their ability to meet price, delivery and quality expectations. 

Feedback

Your answer is correct.

Question 13
Correct
Mark 1.00 out of 1.00

Question text

You’ve purchased a variety of cheeses for a function. What do you check?

Select one:
a. Check the quoted price against the delivery docket or invoice to make sure you didn’t
make any errors in your initial order.
b. Check the quality of the cheese, making sure it’s the right brand, variety and weight
ordered. 
c. Check that the supplier is happy to maintain ongoing supply of cheese for your
establishment.

d. Check the quality of the cheese by asking the supplier if the cheese is fresh and the
correct weight.
Feedback

Your answer is correct.

Question 14
Correct
Mark 1.00 out of 1.00

Question text

You have received quotes from three different suppliers for new staff uniforms. What
are three important factors that must be considered when selecting the final supplier?
Select one:
a. Price, quality and availability. 
b. Turnaround time for supply of items, price and corporate image.
c. Staff feedback, style and quality.

d. Design, colour and fabric quality.

Feedback

Your answer is correct.

Question 15
Correct
Mark 1.00 out of 1.00

Question text

What is one advantage of using computerised systems to place orders?

Select one:
a. They keep accurate financial records for taxation and planning purposes, and deliver
regular updates of order progress.
b. They store all supplier details and ensure orders are sent to selected suppliers
immediately.
c. They accumulate your purchase history to ensure order totals meet weekly or
monthly budget targets.
d. They keep accurate purchase records and can generate a range of reports.